Coleman W.-Senior Director, People
Check rate
Experience
Senior Director, People
Booster
- Demonstrated ability to effectively lead multi-function team by establishing the company-wide Learning & Talent Development team supporting corporate, leadership, and field training & development, including onboarding, performance management, and succession planning
- Delegated responsibility from Chief People Officer to lead People team strategy and operations, overseeing business reviews, team meetings and offsites, and annual goal setting
- Directed Data Analytics team by establishing metrics for the People team and providing insightful analytics to leaders in the Operations organization
- Managed HRIS team to enhance workflow efficiencies and implement UKG and other HR technology, including overseeing data migration from ADP, Deputy, and BambooHR to UKG
- Served as HR Business Partner, providing support during company reductions in force and contributing to ongoing people strategy for Operations and Finance teams
- Crafted comprehensive talent management strategy encompassing end-of-year performance, engagement, and onboarding for all employees
- Pioneered industry-leading CDL academy to expand candidate pool, accelerate time to proficiency, and reduce overall people spend
- Implemented Sora onboarding tool to enhance pre-hire efficiency and minimize candidate fallout
- Introduced ongoing engagement strategy by launching quarterly pulse surveys using Lattice and collaborating with senior leaders on action plans
- Built a comprehensive learning & development strategy, including establishing the leadership development function, creating leadership competencies, and organizing strategic leadership meetings to develop leaders across the company
- Designed and delivered development programs to address specific operational challenges and enhance employee capabilities, including business acumen (Fuel Supply), functional skills (Sales Boosts), and mentorship (Water Cooler Chats)
- Managed change through strategic communications with key stakeholders
- Collaborated with the executive team to formulate culture and EVP statement, steering key culture initiatives and developing the Booster Experience to anchor people initiatives
- Led development of the company’s DEIB strategy, aligning it with cultural objectives
- Led the company benefits program, including coverage selection, vendor negotiations, and open enrollment management
Senior Manager of Talent Operations
AvidXchange
- Established centralized support team for HR programs, tools, and processes during company expansion from 250 to 1800+ employees through M&A and IPO
- Engineered and optimized HR processes and IT systems for efficient delivery of HR programs aligned with business strategy
- Supervised a team of six HR professionals while providing guidance on HR operations to over 40 HR teammates and serving 1600+ employees
- Delivered operational excellence support for talent program offerings, encompassing best practices in process, technology, and program analytics
- Led administration and ongoing management of all talent systems to ensure seamless functionality and alignment with strategic objectives
- Oversaw the entire talent budget in collaboration with talent leaders, SVP of Talent, and Finance Business Partner, maintaining alignment between planned and actual expenses in quarterly reporting
- Functioned as primary liaison for HR technology vendors, negotiating contracts with Procurement and Legal and managing vendor selection from RFP through implementation
- Pioneered development of a comprehensive talent dashboard, presenting metrics for all talent programs
- Collaborated with other Talent Centers of Excellence to execute consistent communication and delivery channels in adherence to internal talent communications and marketing standards
- Formulated the inaugural set of standard operating procedures for establishing, managing, and executing ongoing talent programs
- Streamlined and centralized duplicative processes and systems, including learning management systems and HR email inboxes, into a unified location
Learning & Talent Development
AvidXchange
- Advanced from instructional designer facilitating operational onboarding to leading enterprise-wide talent processes as manager of talent development
- Established the learning and development function, fostering key partnerships within the business and implementing best practices and operating procedures
- Oversaw the talent budget in collaboration with the SVP of Talent, setting the talent development budget in 2018 and 2019
- Collaborated with business leaders and talent business partners to identify business priorities, propose effective solutions, and develop relevant content
- Recognized strategic opportunities to enhance efficacy of learning offerings by utilizing KPIs and metrics
- Explored and evaluated emerging technologies and assessed current tools for designing, developing, and delivering learning, cultivating relationships with third-party training vendors
- Established a Compliance Alliance to identify compliance training needs and managed the compliance program in collaboration with key stakeholders
- Orchestrated the launch of the Bridge technology platform to support employee development and spearheaded marketing and communication efforts to the business
- Revitalized the organization’s engagement strategy in 2019 through cross-functional collaboration with senior leaders
Instructional Designer
Time Warner Cable
- Developed comprehensive curriculum and training materials for Residential Services enterprise-wide training, encompassing instructor-led sessions, job aids, and eLearning modules covering customer care, sales, retention, technical operations, product launches, and new initiatives
- Directed content specialists and vendors throughout curriculum and product launch design phases to ensure alignment with strategic objectives and deliver high-impact training materials
- Pioneered creation, development, and successful launch of the Grow Together Leadership program for directors, VPs, and SVPs
- Applied an integrated approach combining needs analysis, project management, and rigorous evaluation to ensure measurable return on investment for all training projects
- Collaborated with learning and development partners, subject matter experts, executives, regional leadership, stakeholders, and vendors to align training initiatives with organizational goals
- Engineered innovative learning solutions that elevated customer satisfaction scores, increased customer retention rates, and reduced average handle time
- Provided mentorship and coaching to new employees, facilitating a smooth onboarding process and accelerating integration into the organization
Business Education Teacher
Gaston County Schools
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Energy, Telecommunication, and Banking and Finance.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Human Resources, Project Management, and Operations.
Summary
Dynamic and results-driven executive with extensive experience in strategic leadership roles, specializing in learning and talent management within diverse industries. Proven track record of implementing innovative learning and development programs, driving organizational effectiveness, and fostering a culture of continuous improvement. Adept at aligning talent strategies with business objectives, enhancing employee engagement, and optimizing HR processes. Skilled in cultivating high-performing teams, fostering collaboration, and executing talent development and retention initiatives. Demonstrated success as a visionary leader with the ability to drive positive organizational change and enhance overall people performance.
Skills
Strategic Learning & Development
Leadership Development
Diversity, Equity, & Inclusion
Succession Planning
Hr Policy Development
Employee Engagement
Learning Program Design
Compensation & Benefits
Organizational Development
Training Needs Analysis
Employee Relations
Performance Management
Change Management
Hr Technology & Systems
Hr/Talent Systems (Dayforce, Bridge, Workday, Bamboohr, Ukg, Lattice)
Elearning (Adobe Captivate, Articulate Storyline (Rise, 360, Review, Replay))
Lms (Dayforce, Litmos, Bridge, Lessonly)
Powerbi Analytics
Survey Tools (Quantum, Survey Monkey, Ms Forms, Slido)
Languages
Education
University of Southern California
Master of Education · Education Psychology · Los Angeles, United States
Randolph-Macon College
Bachelor of Arts · International Studies · Ashland, United States
Appalachian State University
Bachelor of Science · Business Education · Boone, United States
Statistics
Experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Coleman is based in Stanley, United States.
Coleman speaks the following languages: English (Native).
Coleman has at least 15 years of experience. During this time, Coleman has worked in at least 4 different roles and for 3 different companies. The average length of individual experience is 4 years and 9 months. Note that Coleman may not have shared all experience and actually has more experience.
Based on recent experience, Coleman would be well-suited for roles such as: Senior Director, People, Senior Manager of Talent Operations, Learning & Talent Development.
Coleman's most recent position is Senior Director, People at Booster.
In recent years, Coleman has worked for Booster and AvidXchange.
Coleman is most experienced in industries like Information Technology, Energy, and Telecommunication. Coleman also has some experience in Banking and Finance.
Coleman is most experienced in business areas like Human Resources, Project Management, and Operations.
Coleman has recently worked in industries like Energy, Banking and Finance, and Information Technology.
Coleman has recently worked in business areas like Human Resources and Operations.
Coleman holds a Doctorate in Learning, Design & Technology from University of Houston, a Master in Education Psychology from University of Southern California, a Master in Instructional Technology from Appalachian State University, a Bachelor in International Studies from Randolph-Macon College and a Bachelor in Business Education from Appalachian State University.
The availability of Coleman needs to be confirmed.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 15 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Similar freelancers
Discover other experts with similar qualifications and experience
Antje M.
Onik M.
Aleksandar S.
Daniela S.
Natalia D.
Alma A.
Jamie T.
Britta K.
Claudia M.
Atika I.
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a Senior Director, People
Andy D.
Dimashi S.
Riikka J.
Mareike N.
Franziska J.
Rana J.
Barbara S.
Niko W.
Eike-bibiana M.
Nike verena H.
Nearby freelancers
Professionals working in or nearby Stanley, United States
Bernardo T.
Wolfgang D.
Soroush S.
Alexander B.
Deepak Y.
Chelly V.
Dennis Z.
Ian D.
Gösta S.
Reo F.
