Büsra C.-Operations Manager
Check rate
Experience
Operations Manager
Barth Riesenrad GmbH
- Operational management of the take-away stand
- Purchasing, price comparisons, ordering goods and materials
- Quality control and ensuring compliance with legal requirements
- Staff training, shift scheduling and team point of contact
- Implementing own ideas and management directives
- Troubleshooting supply shortages, IT issues and staff absences
Customer Service Agent
DHL Cross-Border Solutions Austria
- Handling national and international B2B and B2C customers
- Processing inquiries, complaints, investigations and escalations
- Collaborating with internal departments and international partners
- Proficient with Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Reporting, CRM documentation and operational support for returns
- Process optimization to improve customer satisfaction
- Experience with CRM systems (e.g. Salesforce)
- Basic knowledge of customer relations, POS systems and inventory management software
Co-Worker
IKEA
- Providing personal assistance to customers at the service desk and handling inquiries by phone
- Handling complaints and escalations
- Quickly learning new software and digital systems
- Maintaining and updating customer data in the CRM system
- Collaborating with sales, warehouse and other departments to ensure smooth operations
Florist
Blumen B&B R.Bigl GmbH
- Arranging flowers (bouquets, centerpieces, wreaths)
- Plant knowledge and care
- Designing creative flower arrangements, seasonal sales promotions and product displays
- Responsible for ordering supplies, cash reconciliation and inventory
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Retail, Transportation, and Food and Beverage.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Procurement, Marketing, Customer Service, Operations, and Human Resources.
Skills
- Proficient With Microsoft Office (Word, Excel, Outlook, Powerpoint)
- Experience With Crm Systems (E.G. Salesforce)
- Basic Knowledge Of Customer Relations, Pos Systems And Inventory Management Software
- Comfortable With Email And Online Communication Tools
- Quick To Adapt To New Software And Digital Systems
Languages
Education
NMS Selzergasse
Vienna, Austria
BORG-Hegelgasse
Vienna, Austria
AHS Auf der Schmelz
Vienna, Austria
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Büsra is based in Vienna, Austria and prefers 100% remote projects.
Büsra speaks the following languages: German (Native), Turkish (Native), English (Advanced), French (Elementary).
Büsra has at least 10 years of experience. During this time, Büsra has worked in at least 4 different roles and for 4 different companies. The average length of individual experience is 3 years and 7 months. Note that Büsra may not have shared all experience and actually has more experience.
Based on recent experience, Büsra would be well-suited for roles such as: Operations Manager, Customer Service Agent, Co-Worker.
Büsra's most recent position is Operations Manager at Barth Riesenrad GmbH.
In recent years, Büsra has worked for Barth Riesenrad GmbH, DHL Cross-Border Solutions Austria, and IKEA.
Büsra is most experienced in industries like Retail, Transportation, and Food and Beverage.
Büsra is most experienced in business areas like Procurement, Marketing, and Customer Service. Büsra also has some experience in Operations and Human Resources.
Büsra has recently worked in industries like Retail, Transportation, and Food and Beverage.
Büsra has recently worked in business areas like Customer Service, Operations, and Human Resources.
Büsra attended NMS Selzergasse.
The availability of Büsra needs to be confirmed.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 7 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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