Zephyr for Jira Experts in Germany

• QA Lead for end-to-end quality assurance of the Sparkasse & Sparkasse Business banking apps (iOS/Android); design and implementation of the Test Strategy including functional testing, regression testing, and UAT for eID, Push Notifications, and white-label components
• Creation and maintenance of test concepts and test plans in TestRail; structured Defect Management and error analysis; stakeholder management and risk management for the early identification of critical quality risks
• Accessibility Testing according to WCAG 2.1 (iOS/Android); coordination of AI-supported test automation and optimization of test processes to shorten release cycles
• Release Management: planning, management, and coordination of all test activities; status reporting to management and stakeholders; quality assessment of releases and release recommendations in an Agile/Scrum environment
• Challenge: Highly complex build and release process across several Sparkasse institutions; close coordination with the DevOps team to stabilize the CI/CD pipeline and ensure reproducible test builds before every release.

Tools: Jira, Confluence, TestRail, Android Studio, Xcode, Firebase, Jenkins, GA4

• Success: Successful launch of the eID authentication process - quality assurance ensured for 50+ Sparkasse institutions

Enterprise Agile Planning Platform

Key achievements:

• Introduced and promoted shift-left testing practices.
• Established and maintained QA metrics to track release quality and support data-driven decision-making.
• Reviewed Selenium-based automated tests, identifying coverage gaps and prioritizing improvements with the automation team.

Responsibilities:

• Managed QA activities throughout the release lifecycle, coordinating testing efforts and ensuring release readiness.
• Mentored and onboarded 10 QA engineers and fostered knowledge sharing.
• Conducted technical interviews and participated in candidate evaluation.
• Collaborated with stakeholders to improve quality practices.

Certifications earned:

• EXIN Agile Scrum Master
• EXIN Agile Product Owner
• GPM Basiszertifikat im Projektmanagement
• IPMA Level D

• Industries: Energy, Telecommunications, Manufacturing
• Transformation & Change: Supported complex IT and digital transformation programs as Scrum Master, Agile Coach, Change Manager and RTE Consultant at Siemens Energy (global SAFe rollout), E.ON (sales technology platform), Schneider Electric (S/4HANA transformation DACH) and Vodafone (Operational Excellence)
• Agile Roles: Scrum Master, Agile Coach, Product Owner, Business Analyst, RTE Consultant in cross-functional and scaled teams (SAFe, Scrum, Spotify Model)
• Procurement Excellence: Strategic purchasing consulting with a focus on cost optimization, supplier management, digitalization and organizational development, including building supplier scorecard models, AI-supported procurement approaches and process automation in purchasing
• Managed functional leadership of interdisciplinary project teams of up to 12 people in national and international settings
• Successful launch of several global ARTs at Siemens Energy with improved coordination across sites
• Increased change acceptance and established communication structures in the S/4HANA program at Schneider Electric
• Introduced agile methods, OKR frameworks and KPI dashboards at E.ON, increasing velocity and transparency
• Reduced purchasing costs through strategic sourcing and supplier optimization
• Implemented process innovations in close cooperation with IT and business teams

• Independently managed the POS tender process for food service operations in department stores.

• Structured requirements gathering, both functional and technical.

• Created a management-ready specification as a basis for decision-making by management and IT.

• Market overview of relevant POS providers.

• Close coordination with Galeria's IT and business departments.

Technologies: Java 25, Selenium, Insomnia, SSO, Gitlab, Jenkins, Docker, Kubernetes, Jira, IntelliJ, Nexus, Oracle, MariaDB, SpringBoot, Grafana, Concept Board, Vue.js, OpenApi, Kotlin. Implementation, maintenance, and enhancement of automated end-to-end regression tests for UI and API interfaces. Appropriate and targeted test automation involving multiple software products, including Java-based Windows applications. Automation of business processes with Selenium, reset jobs, and DB import jobs, as well as creation of test concepts, test case descriptions, and structured defect reporting.

Strategic AI consulting for management, identification, assessment and prioritization of agentic use cases, training for the development team and management

• AI-assisted creation of test cases and test data
• Creation of test cases based on requirements
• Execution of manual tests
• Defect documentation, retesting and tracking

Technologies & Tools: SCRUM, Jira, Confluence, Zephyr Scale

NIS2 Implementation Project and ISMS Development Based on IT-Grundschutz

Municipal utilities, public-law institution

• Analysis of the current compliance status regarding the requirements of the NIS Directive (NIS-2, EU 2022/2555).
• Identification of critical infrastructures and processes within the organization.
• Development of an action plan to meet NIS requirements.
• Conducting a risk analysis in accordance with BSI Standard 200-3 as the basis for the security concept.
• Preparation of an individual security concept including technical and organizational measures according to BSI IT-Grundschutz.
• Preparatory support for an optional certification according to BSI IT-Grundschutz.
• Adaptation of existing security policies and development of new ones for access controls, incident management and data protection.
• Consideration of municipality-specific requirements and integration of the measures into the existing IT infrastructure.
• Documentation of the results and preparation of audit-ready evidence for audits.

Tools, languages and frameworks used: MS Office, Verinice, IT-Grundschutz (200-x), NIS-2 (EU 2022/2555), ISMS, AI-Act (EU 2024/1989)

• Analysis of business requirements
• Integration of different data sources such as ERP systems, production systems, and external data sources
• Implementation of load processes and processing logic with MSSQL
• Data modeling and optimization of data models
• Setting up data quality management incl. data profiling with dynamic programming
• Support in designing and establishing data governance, especially in the areas of data quality management and data protection
• Support in developing BI solutions with Tableau to help decision-making processes

• Creating a test concept and test strategy
• Planning and organizing user acceptance tests
• Coordinating test execution with business units during releases
• Guiding and coaching business units in writing user stories with acceptance criteria in Gherkin format
• Conducting training on test case creation
• Generating test reports and managing approvals/releases
• Setting up the test approach in Zephyr and Xray
• Planning and coordinating automated tests and regression tests
• Technologies and tools: Jira, Confluence, Zephyr for Jira, Xray, Microsoft Teams, ServiceNow

• Analysis of the regulatory requirements from the DORA regulation

• Structured derivation of the necessary measures for development & operations

• Setup of an organization-wide Secure Software Development Lifecycle (SSDLC)

• Creation of policies, documentation, and governance processes

• Alignment with business, IT, compliance, and governance stakeholders

• Support in tool selection (including static code analysis, vulnerability management)

• Setup of a standardized, traceable process for secure software development in line with DORA requirements. The focus was on requirements analysis, policy creation, stakeholder alignment, and structured process design for two independent financial institutions.

• Methods & tools: regulations (DORA), requirements management, process design, Confluence, Jira, SharePoint, MS Office

• Analysis and optimization of business processes in financial accounting
• Customizing in SAP FI (e.g. company codes, chart of accounts, payments)
• Integration with other modules such as CO, MM, SD
• Consulting on legal requirements (e.g. GoBD, UStG)
• Support with month-end and year-end closing
• Creation of test plans (system test, integration test, UAT)
• Definition of test cases (e.g. postings, payment runs, dunning runs)
• Selection of suitable test data and scenarios
• Manual testing of posting processes (e.g. customer invoice, payment run)
• Validation of automatic postings (e.g. for MM credit memo)
• Checking interfaces (e.g. to subsystems or non-SAP solutions)
• Documentation of defects in the test tool (e.g. Jira, ALM)
• Analysis and feedback to developers or the customizing team
• Retest after bug fixes
• E2E tests with SAP Solution Manager (SOLMAN)
• Use of tools such as SAP CBTA or Micro Focus UFT

• Introduced a unified test strategy to establish quality gates and define test activities for the 'ICaruS' subproject of the Bundeswehr

• Built and implemented manual and automated tests, set up the test infrastructure, and introduced test management tools

• Established KPIs and dashboards to present and distribute test metrics to project team members and stakeholders

• Technologies used: Playwright, TypeScript, REST, PEGA Systems, Jira, HP ALM, GitLab Runner, Kubernetes, Git, VS Code, Angular, Scrum