SAP Cloud ALM Experts in Germany

IT infrastructure / SAP Grantor / SAP BTP transformation project at the Berlin Ministry of Finance to digitalize public funding programs. The goal was a clean-core-oriented SAP BTP solution architecture with CAP/RAP services, APIs, integrations, and operational readiness for run, AMO, and AMS structures.

• Industry: Federal authority, FM Berlin
• Budget 2026: 5 million EUR
• Planned budget for 2027: 8.7 million EUR
• Team size: 45 FTE

• The customer is undergoing a comprehensive transformation. All SAP ECC landscapes worldwide are being migrated to SAP S/4HANA, with the goal of introducing a standard template worldwide.

• The program also includes the “RISE with SAP” migration and modernization program, which may involve migrating the landscapes of selected country installations to the SAP Private Cloud.

• On the stakeholder side, the program reporting line extends to the company’s executive board and that of the implementation partner.

• Fiserv Germany’s ERP landscape currently includes several non-standard SAP tools and applications that extend the functionality of the ECC environment and can often be integrated into downstream systems. As part of the transition to SAP S/4HANA, it is essential to assess the core functionality, integration points and future viability of these applications in order to determine their alignment with the target architecture.

• The focus of the work is on providing expert advice and assessment to define the scope, strategy and roadmap for transitioning Fiserv Germany’s SAP ECC system to SAP S/4HANA.

• The recommended best practices from SAP are followed and a structured approach is used to ensure a smooth transition with minimal disruption while maximizing business value.

• This assessment forms the basis for a successful SAP S/4HANA transformation and ensures alignment with industry best practices, regulatory compliance and future scalability.

• Migration Strategy Definition – assessment of available transition approaches based on business objectives, technical feasibility and SAP Best Practices.

• Technical Readiness Assessment – conducting a system analysis to assess compatibility, custom code impact, data volume management, integration points and infrastructure readiness for SAP S/4HANA.

• Business Process Impact Analysis – reviewing the latest business process documentation to define the scope and effort required to implement the necessary functions in SAP S/4HANA and to identify opportunities for process optimization.

• Roadmap for Non-SAP Systems and Applications – assessment of third-party and legacy applications regarding their integration with SAP S/4HANA and recommendation of consolidation, migration or replacement strategies.

• Deployment & Implementation Planning – defining a phased approach for implementation, including project schedules, risk mitigation strategies and key milestones aligned with business priorities.

• This transformation takes place in phases: the Discovery phase leads to the Explore phase, which is followed by the Design phase and finally implementation.

• Program management

• Change management

• Requirements management

• Transition management

• Stakeholder management

• Risk management

• Comprehensive coordination

• Expansion of the competence portfolio to include AI-driven marketing & chatbot integration
• Design and development of several intelligent chatbots (Steno, UChat, ManyChat, GHL) for MeditationSoul.org and Physio Point for automated promotion of workshops, retreats, and online courses
• Experience with social media automation tools and AI content tools (e.g., ChatGPT, Gamma, HeyGen)
• Creation of automations with n8n for marketing and CRM processes (lead nurturing, event promotion, funnel flows)
• Combining creative brand communication and AI-supported automation to increase efficiency and personalization in digital marketing campaigns

• SAP S/4HANA, OTC, 2nd & 3rd level support, project implementation of S/4HANA Cloud Private Sales & Services
• SAP SCM/OTC/P2P/LE/CS/PS, S/4HANA Private Cloud (Sales, Services), CPI, SAP Business Technology Platform (BTP), EDI, IDoc, ABAP, user exits, SAP Activate, ITIL, SAP Cloud ALM
• Support and consulting for integration of SAP ECC into new business areas in SAP S/4HANA
• Decommissioning legacy systems and implementation of the new harmonized SAP S/4HANA landscape
• Process optimization in SAP S/4HANA and support for daily requests from business users and key users
• Project implementation of S/4HANA Private Cloud Sales & Services
• Responsibility for the SCM stream within the global template
• Process design with Signavio and creation of Business Process Documents (BPD)
• Creation of functional design specifications (FS, TS) including interface design and WRICEF objects
• Ensuring integration of PTP with FI/CO, O2C and EWM through SAP customizing
• Migration from SAP ECC to SAP S/4HANA Private Cloud to replace legacy systems and implement a harmonized system landscape
• SAP BTP & CPI: extension of Cloud Platform Integration (CPI), integration of PTP with FI/CO, O2C and EWM, optimization of cloud-based services
• Analysis and evaluation of existing SCM processes in the SAP S/4HANA Private Cloud environment
• Design of integrated solutions in OTC, P2P, EWM, LE and PP including forecasting and capacity planning
• Extension of transportation processes in SAP TM and SAP LE-TRA to support multimodal transports focusing on rail freight and integration of external rail logistics providers via EDI (VDA, EDIFACT)
• Consulting on further migration to SAP S/4HANA Supply Chain
• Functional consulting on developed supply chain processes
• Management of SAP CCS processes for contract types and bonus agreements
• Execution and maintenance of distributions and settlement keys
• Support for integration of transfer rules into the CCS model
• Documentation of CCS process changes for traceability and compliance
• Customizing and optimization in OTC: condition maintenance for pricing, materials, freight, customers, price & material groups; extension of sales document types, item categories, credit memos, down payments and prepayments with pricing procedure, condition types, access sequences, condition tables, condition records, billing types, invoice types, item categories, sales document types, reconciliation accounts, tax accounts; integration with FI/CO for accounting and financial closing; bonus settlements; delivery process optimization; configuration of delivery schedule types with account determination; creation of schedule line categories for delivery schedules; maintenance of schedule lines for delivery schedule types; schedule line determination settings such as order date, delivery date, availability check rules, returns etc.
• Customizing and optimization in P2P: purchase requisitions, purchase orders, document types (reason codes for ordering, rejection and blocking), scheduling agreements and stock transfer schedules; maintenance of material master and vendor master; payment terms; Incoterms; purchasing groups; purchase prices; quota agreements; contracts; purchasing info records; release procedures (characteristics, classes and release strategies); message control; maintenance of vendor master data; assignment of purchasing info records to materials and vendors; configuration of vendor evaluation with weightings; execution and adjustment of material requirements planning processes; creation of detailed functional specifications for P2P processes such as goods receipt (MIGO), goods issue, purchase requisitions and orders; ensuring data quality and master data maintenance in tables such as MARA, LFA1 and LFB1 etc.
• SAP Fiori: extension and customizing of Fiori apps to improve usability and efficiency; implementation of analytical Fiori apps to monitor KPIs and processes; workflow optimization and UI adaptations for enhanced user experience in SAP S/4HANA Private Cloud
• Process modeling in Signavio; optimization and documentation of business processes; workshops and training on process modeling
• 2nd & 3rd level support in OTC, P2P, CS, PS modules (SCM): incident and change tickets; processing, resolution and documentation of SAP user requests; feasibility analysis for change requests; process optimization; service management with SAP CS; Cloud for Customer (C4C) for modern customer service processes; migration of SAP CS to S/4HANA Field Service Management (FSM); use of embedded analytics for service processes
• Customizing, testing, documentation, training; ensuring integration and collaboration between O2C, P2P and FI/CO modules for supply chain optimization; feasibility analysis; effort estimation; debugging; programming; IDoc and EDI monitoring etc.
• 2nd & 3rd level support in C4C Sales and Services: opportunities, surveys, user creation and authorizations; extension of Business Technology Platform; enhancement of CPI interface; customization of customer and material master data; orders; quotations; equipment; service notifications; surveys; tasks; PS orders; integration of PTP with FI/CO, O2C and EWM; ensuring integration and maintenance of MRP processes etc.
• Responsibility for process analysis and design in export processing, Intrastat and customs management in compliance with international trade regulations (e.g. export control, preference agreements, dual-use)
• Integration and optimization of Intrastat reporting in SAP SD including maintenance of statistical commodity codes, country of origin, tariff codes etc.
• Customizing in SAP SD foreign trade (SD-FT/FTT) for customs-relevant fields and processes
• Coordination and preparation for integration with SAP GTS, including ATLAS reporting, embargo checks, export control and tariff determination
• Collaboration with customs authorities and logistics providers on export declarations and approval processes
• Creation of test cases for customs processes, export documents, commercial invoices, export declarations etc.
• MDG (Master Data Governance): data quality and maintenance of master data in relevant tables (e.g. MARA, LFA1, LFB1); change requests for master data maintenance in O2C/P2P
• SAP S/4HANA migration: support for migration from SAP R/3 to SAP S/4HANA, including data migration, process optimization and system harmonization; support for global rollouts for subsidiaries in multiple countries; experience in developing SAP templates for global implementations
• ABAP: development and optimization of programs to extend functionalities in O2C and P2P modules; debugging and troubleshooting; customization and enhancement of user exits for customer-specific requirements; IDoc and EDI monitoring