RabbitMQ Experts

• New development and further development of the existing MS Dynamics CRM

IT systems: Microsoft Dynamics Customer Service, SharePoint, DevOps, SAP IS-U

• CRM implementation / further development
• Taking over from the previous service provider
• Business process analysis
• Agile project organization
• Business analysis / requirements engineering with AI support
• Use of AI in development
• Analysis of master data processes
• CRM customer data management
• Requirements documentation
• Stakeholder management
• Workshop moderation

• Development of an agent-based governance platform for the automated assurance of EU AI Act compliance and ODA-compliant orchestration of AI services in complex enterprise environments.

• Design and implementation of an agent-based "Mission Control" framework (Aletheia Conductor) for autonomous state monitoring and process control.

• Development of "Compliance-as-Code" (CaC) solutions based on OPA/Rego for system-wide enforcement of regulatory guardrails.

• Integration of TM Forum ODA standards (TMF630, TMF622, TMF642) to ensure interoperability and standardization.

• Building a highly available event-driven architecture using Redpanda and CloudEvents v1.0 for near-real-time event processing.

• Implementation of an audit-proof "Evidence Chain" through cryptographic linking of trace logs in preparation for automated audits.

• Tech Stack: Java 21 (Quarkus Native), TypeScript (Next.js), Redpanda (Kafka API), CloudEvents v1.0, OPA (Open Policy Agent) & Rego, TimescaleDB, ZincSearch, Redis, TM Forum ODA, Git, GitHub, Clean Code Development, Like-C4.

• Developed a browser-based platform for Kubernetes no-code deployment and cluster management
• Developed a CLI in TypeScript to deploy resources in the cluster without leaving the browser UI.
• Implemented DevSecOps pipelines: image scanning, SBOM, policy enforcement, supply-chain security, and used Kyverno. Implemented IAM integration for the command-line utility tool.
• Designed role and permission models for Keycloak, OAuth/OIDC, and social login flows.
• Used LLMs to convert user intent into diagrams.
• Worked on integration with multiple sovereign clouds like StackIT, Hetzner, CIVO, UpCloud, plus public clouds like AWS, GCP, and Azure
• The technology stack includes Java, Spring Boot, Kubernetes, OpenAI, Kubernetes multi-tenancy using vCluster, Karpenter, RBAC for CLI, Helm, React

The Base Services of DB InfraGO form a central data hub between the company’s IT systems. Common Data Services are developed that distribute data from source systems to a variety of downstream systems (via JMS) and make them available (via REST API). The existing service landscape based on TIBCO is being migrated to DB InfraGO’s cloud-native platform.

• Architecture design and implementation for performance-optimized bulk data processing of several million datasets at specific times during the day
• Technical specification and documentation of business requirements
• Integration of various subsystems (including SAP and Salesforce) through the reimplementation of more than 40 microservices based on Spring Boot
• Migration of TIBCO Based microservices from the Enterprise Integration Platform to the Cloud Native Platform using Spring-Boot
• Establishment of a deployment pipeline using GitLab CI/CD, Artifactory, and automated deployment to a Kubernetes environment with the help of ArgoCD
• Definition and implementation of automated unit, integration, and regression tests

Team Size: 9

Technologies/Tools: Java, Spring Boot, ActiveMQ(JMS), JUnit, Tibco Business Works, Gitlab (CI/CD), Kubernetes (Amazon AWS), ArgoCD, postgreSQL, Oracle, Postman, Hoppscotch, openAPI, Sonarqube

Product:

• Built a production-ready AI platform for generating brand-aware marketing images and videos from product data, user requirements, and uploaded media.
• Own the platform architecture, technical roadmap, API design, security, deployment workflow, operational reliability, and model-provider strategy.
• Developed the core platform in .NET and built supporting AI and workflow prototypes in Python, applying language-independent API contracts and structured interfaces between services and model providers.
• Implemented reliable background processing with RabbitMQ, persisted workflow state, idempotent handling, retries, failure recovery, logging, secure storage, authorization, and credit accounting.
• Made pragmatic build-versus-buy and model-routing decisions based on reliability, latency, cost, and maintainability rather than novelty.

Agent Orchestration & RAG Systems

• Built and compared agent workflows using Microsoft Agent Framework, LangGraph, and LangChain, including tool use, conditional routing, clarification steps, state management, and hand-offs between agents.
• Implemented reusable .NET components for agents, prompts, tools, model providers, structured responses, and retrieval with pyvector, making it easier to change AI providers without rewriting the core workflow.

With project PRIZMA, DB will modernize its infrastructure on the one hand, and develop a fail-safe IT landscape on the other hand, which can be restored quickly and securely in case of a disaster.

• Capture current architectures of existing systems as well as methodical consulting and development of target architectures
• Deepen and maintain the building plan / target IT landscape
• Implement technical architecture concepts & architecture descriptions
• Implement migration concepts for updating and further developing the platform and information systems
• Assess submitted improvement suggestions as part of the project
• Capability management: identify capability gaps, develop target visions, and support transformation planning within the enterprise architecture.
• Create a compatibility matrix of the components in use and compare dependencies of specific versions
• Create an IT concept for extending the platform with the following topics: hardware and software requirements, security, licensing, high availability, load balancing, backup & recovery, update strategy, monitoring integration, etc.
• Coordinate with business architects as well as technical architects from the cross-functional architecture area of the PRISMA program for the topics (backup, Active Directory, monitoring, Citrix, and business applications ...)
• Status meetings and alignment of project planning with the Release Train Engineer / Project Manager
• Advise the Release Train Engineer / Project Manager in identifying project risks
• Advise the System Architect Engineers in steering the implementation of the concept
• Implement the IT concept
• Document the infrastructure

Label: MS Project, LINUX, Windows, ORACLE, Java, REST, SharePoint, Microsoft Exchange, UML, Enterprise Architect, BPMN, AZURE, AWS, V-MODEL, Micro Service, VisualStudio, SAP S/4HANA, SCRUM(SAFE), ESB (TIBCO), Python, Innovator, LeanIX (TOGAF), Ansible, Ansible Tower, Ansible Automation, ROBOT, SpringBoot

Embedded Analytics & AI-assisted BI

Design and development of an integrated analytics solution based on ASP.NET Core, Power BI Embedded, and LLM services to provide context-based business information.

Development of an AI agent with Function/Tool Calling for the secure orchestration of REST APIs, SQL data sources, and technical services within defined business processes.

Building automated BI workflows including workspace management, deployment processes, and scheduled refresh via the Power BI REST API.

Implementation of secure service-to-service communication with Microsoft Entra ID and Service Principal, and integration into existing enterprise system landscapes.

Technologies: ASP.NET Core, C#/.NET, Power BI Embedded, Power BI REST API, LLM API, AI Agents, Function/Tool Calling, Entra ID

• Short description: Lead a group-wide project to establish standardized cloud governance for Microsoft Azure, including policies, security and compliance controls, automation, and cost and operations control while preserving the autonomy of decentralized business units within regulatory boundaries.

• Tasks and activities:

• Overall responsibility for the design, setup, and implementation of an enterprise-wide cloud governance structure (Azure), incl. target picture, roadmap, and operating model.

• Management of internal and external stakeholders (C-level, IT, Security, Compliance, Cloud Architecture, DevOps) incl. decision-making and escalation management.

• Planning and facilitation of workshops on cloud strategy, governance principles, and the design of areas such as Identity, Connectivity, and Platform Management.

• Definition, implementation, and rollout of cloud policies (Azure Policy / custom policies), security standards, and compliance requirements (including GDPR, ISO 27001, BSI C5).

• Building a cloud governance framework aligned with the Azure Cloud Adoption Framework (CAF), incl. landing zone and guardrail concepts.

• Introduction of automation solutions for governance, security, and cost control (policy/control automation, IaC, CI/CD-based control mechanisms).

• Implementation of cloud security and compliance monitoring mechanisms as well as continuous improvement processes.

• Establishment and operationalization of FinOps in an enterprise environment (central and decentralized FinOps teams), incl. cost management strategies, reporting, and guardrails.

• Integration of governance policies into DevOps processes (e.g. CI/CD principles for security and compliance checks, GitLab Runner concept in spokes, GitLab CI/CD for CAF landing zones).

• Implementation of access concepts incl. RBAC design and "break glass" mechanisms (emergency access) as well as certificate automation (ACME / step-ca).

• Achievements:

• Created a unified, auditable governance and control set for Azure (policies, standards, compliance mapping) and thus laid the foundation for scalable cloud usage in a regulated environment.

• Established repeatable automation for governance, security, and cost control (IaC + CI/CD), reducing manual effort and implementation risks.

• Improved operational and decision-making capabilities across central and decentralized units (clearer roles, responsibilities, escalation paths, balance between autonomy and group requirements).

• Significantly increased workload compliance for lift-and-shift migrations.

• Technologies used:

• Microsoft Azure Policy, custom policies.

• Terraform, OpenTofu, Terragrunt.

• step-ca (ACME).

• Entra ID.

• Azure Firewall.

• Azure networking, hub-and-spoke architecture.

• Azure vWAN (evaluation).

• Azure Front Door, Azure Application Gateway.

• Azure ExpressRoute.

• Azure Key Vault.

• NetBox.

• GitLab (on-premises).

• Infrastructure, concepts used:

• Cloud shared responsibility model.

• Hub-and-spoke connectivity / central shared services (from a hub-spoke context).

• Central governance with decentralized delivery (business unit autonomy with guardrails).

• Methods used:

• Scrum.

• Stakeholder management (C-level to engineering).

• Cloud governance, Azure Cloud Adoption Framework (CAF).

• DevOps, CI/CD.

• Cost and FinOps approaches: tagging/chargeback models, budget/alert concepts, reserved instances/savings plans vs. on-demand scenarios, sensitivity analyses.

• RBAC, "break glass" concepts.

• ACME / certificate automation.

• GitLab Runner concept in spokes, GitLab CI/CD pipelines for CAF landing zones.

• Focus: system architecture, cloud-native platforms, microservices, API design
• Product: Pflege-Pfad is a digital matchmaking platform that connects relatives of people in need of care directly with verified care services and caregivers - without an agency and without ongoing fees.
• Business analysis & process design:
• Analysis of the German care market and identification of the key pain points of both target groups.
• Modeling of the core business processes: registration, verification, care request, application, placement, and rating.
• Definition of the business model as a freemium/premium model with optional contact unlocking.
• Creation of user stories and requirements documentation for relatives, care services, and administrators.
• Design of trust and quality assurance mechanisms with document upload, admin review process, and rating system.
• Coordination with stakeholders and validation of product decisions with potential users.
• Technical implementation:
• Design and implementation of the entire platform architecture as a solo developer.
• Design and implementation of a REST API with Spring Boot and Kotlin, including JWT-based authentication.
• Development of the frontend as a single-page application with Angular 17.
• Implementation of the AWS infrastructure with EC2, RDS PostgreSQL, S3, CloudFront, and IAM.
• Document upload with AWS S3 via presigned URLs for verification of care services.
• Email notifications via Resend API.
• AI-supported care service search via OpenAI API.
• Implementation of complete user flows such as registration, login, password reset, and placement process.
• Building an admin panel for user and care service management as well as analytics.
• CI/CD with GitHub Actions and containerized deployments with Docker.
• End-to-end tests with Playwright.

Technologies: Kotlin, Spring Boot 3, Spring Security, JWT, JPA/Hibernate, PostgreSQL, Angular 17, TypeScript, RxJS, AWS (EC2, ECS, S3, CloudFront CDN, RDS PostgreSQL, IAM), nginx, GitHub Actions, Playwright, Maven, Git, OpenAI API, Resend API, Docker, Scrum, i18n (DE/EN/TR), Kiro, feature-flag architecture.

Unified ITSM framework

• Definition of a company-wide ITSM target picture
• Introduction of a uniform service structure across all business units

SLA and OLA management

• Building a standardized SLA framework
• Definition of service classes (Business Critical, Standard, Low Priority)
• Introduction of OLAs between internal teams
• Building meaningful SLA reporting
• Definition of KPI and service dashboards for business units

Service portfolio management

• Definition of service descriptions
• If needed, preparing possible cost and service billing

Ticketing & processes

• Incident management
• Uniform ticket categories
• Standardized prioritization
• Escalation matrix
• Automations
• Self-service optimization

Request fulfillment

• Service catalog across all business units
• Approval workflows

Problem management

• Introduction of root cause analysis
• Known error database
• Problem review process

Complete asset management concept

• Hardware lifecycle management
• Software lifecycle management
• Leasing lifecycle
• Mobile device lifecycle
• Monitor lifecycle
• Phone lifecycle

Processes

• Procurement
• Goods receipt
• Inventory
• Assignment
• Return
• Disposal
• Leasing return Goal: single source of truth for all assets

CMDB design

• Definition of all configuration items:
• Workplace
• Notebooks
• Monitors
• Mobile phones
• Printers

Infrastructure

• Servers
• Firewalls
• Switches
• WLAN
• Storage
• Backup systems

Cloud

• Azure resources
• Microsoft 365
• SaaS services

Relationships

• User ↔ Asset
• Asset ↔ Service
• Service ↔ Infrastructure
• Location ↔ Asset
• Goal: make all service dependencies visible

Software asset & license management

• License management concept
• License balancing
• Compliance reporting
• Microsoft license management
• Adobe license management
• SaaS management
• Contract management
• Renewal management

Interfaces & automation Existing systems

• Workday
• Joiner
• Mover
• Leaver

TESMA

• Leasing data
• Contract data

Matrix42

• Asset synchronization
• User synchronization

Active Directory / Entra ID

• User management

Microsoft 365

• License assignment
• Group management

Dormakaba

• Access processes

• Lifecycle services

Monitoring platforms

• PRTG
• Palo Alto
• Cisco

Reporting & KPI framework

• Definition of a management dashboard
• KPIs
• Ticket volume
• SLA fulfillment
• MTTR
• First resolution rate
• Asset accuracy
• License compliance
• Change success rate
• Service availability
• Degree of automation

Network redesign support

• Governance
• Support of the network redesign from an ITSM point of view
• Definition of affected services
• Change management structure
• Communication concept

CMDB integration

• Recording of all network components
• Service mapping
• Dependency analysis

Validation of documentation and knowledge base articles

• Network documentation
• Operations documentation
• Standard changes

Monitoring & event management

• Target picture
• Central monitoring concept
• Event management process
• Alerting strategy
• Escalation model

Systems

• Cisco

• Palo Alto

• Fortinet

• Rubrik

• Veeam

• Matrix42

• Azure

• Microsoft 365 Automation

• Ticket creation from monitoring

• Escalations

• Standard actions

Audit, compliance & information security

• ISO 27001 consulting
• TISAX consulting
• NIS2 preparation - consulting
• Audit-ready processes
• Documentation structure
• Evidence tracking in Matrix42

Roadmap

• 12-month roadmap
• Prioritization of all measures
• Quick wins
• Medium-term projects
• Long-term target picture
• Documentation

• SPA for automated communication of medical findings with role-based access (Sanctum)
• Server-side LLM integration (OpenRouter) with structured processing
• Automated sending via SMS/voice call (Twilio, ElevenLabs) with queue + status retry
• Full test coverage with 80+ documented test cases

Technologies: PHP, Laravel, LLM API (OpenRouter), Twilio, ElevenLabs, Laravel Sanctum, PHPUnit, Playwright, Docker, REST

• Supporting the DevOps team in Terraform-managed, multi-region AWS infrastructure to achieve environment parity.
• Developed end-to-end CI/CD pipelines using AWS CodePipeline, CodeBuild, and CodeDeploy, automating the build and deployment.
• Maintained pre- and post-deployment scripts to automate critical tasks such as database schema migrations and environment sanity checks.
• Implemented CI/CD flow specifically for hotfixes via separate Git branches, managing back-merge activities from feature branches to release branches to ensure code integrity through automated conflict resolution.
• Deployed a dedicated, lightweight sanity check application hosted cost-effectively on Azure Container Apps to run automated health and basic functional checks as a post-deployment activity triggered via pipeline.
• Investigated production incidents through code changes and AWS CloudWatch logs.
• Coordinated integration of Dynatrace APM and its APIs for monitoring purposes.
• Full stack QA strategist for a high-traffic e-commerce platform built on a layered architecture for the back-end testing of core platform services, especially the order management system in Zed and Glue layers.
• Managed automation activities, testing process, and refactoring practices.
• Responsible for framework migrations, setup, and training for new automation frameworks.
• Promoted a shift-left approach within the QA team and created the test concept.
• Participated in meetings with IT managers, business owners, product owners, and team members.
• Designed and implemented contract testing to validate API schema compatibility between the order management system and the Zed and Glue layers, reducing production-relevant breaking changes by approximately 3%.
• Led the migration to a multi-environment framework that enabled test execution across 4 country configurations from a single codebase.
• Integrated automated unit and functional tests directly into the GitLab CI/CD pipeline, reducing pipeline runtime by 32%.
• Coached and trained 5 QA engineers across Germany and Hungary in test automation, framework architecture, and best practices.
• Architected a layered backend test automation framework separating business logic, API request builders, and the database layer.
• Piloted AI-assisted testing with Playwright Agents, the Playwright MCP Server, and GitHub Copilot for automated test generation, execution, and self-healing Playwright scripts.

• Architected and deployed private cloud data platform on VMware vSphere, integrating Greenplum MPP, Apache Kafka, Kubernetes, and Apache Solr, and developed real-time ingestion pipelines with Kafka Connect and Schema Registry.
• Led Oracle Exadata to Greenplum migration, rearchitected data models, optimized storage, implemented RabbitMQ with Debezium for CDC, and deployed VectorDB for Generative AI.
• Designed and executed multi-cloud migration PoC across AWS, Azure, and GCP, defined KPIs for throughput, latency, and cost efficiency, executed bulk data transfers, validated analytics and streaming workloads, and delivered full-scale architecture recommendations.
• Assessed legacy on-premises infrastructure and designed modern cloud-native data platforms using Greenplum and containerized microservices, advising on scalability, disaster recovery, and high-availability.

• ▶ Built real-time voice assistant (STT → LLM → TTS pipeline) benchmarking and evaluating multiple STT providers including faster-whisper and Azure Speech. achieved sub-3s latency, Groq API (Llama 3) with multi-turn memory - directly handling edge cases in dictation, names and passcode recognition.