Microsoft Windows Expert in Cologne

• Project: ESU Windows and SQL Server Consolidation / Configuration Management in ServiceNow
• Prepared an as-is analysis of all servers worldwide
• Prepared an as-is analysis of all SQL servers worldwide
• Conducted requirements analyses for SQL and server migrations
• Coordinated requirements with partners for migrations to Hyper-V (on-premises) or Azure Cloud
• Facilitated regular status meetings (Jour Fixe)
• Developed roadmaps and solution models for server migrations
• Set up test scenarios
• Facilitated workshops for the rollout of a global admin team
• Designed data models (CMDB) in ServiceNow
• Led workshops for the CMDB data model
• Developed solution models for the CMDB
• Created end-to-end configuration documentation and work instructions for the CMDB
• Prepared reports for license management
• Defined KPIs for data quality in ServiceNow
• Created a service catalog
• Facilitated workshops to define service requests
• Acted as interface between requirements analysis and the ServiceNow development team
• Systems used: Windows 7, Windows 10, Microsoft Office 365/2010, Windows Server 20xx, SQL Server 20xx, SharePoint, Azure Cloud, Hyper-V, ServiceNow, various tools

Analysis and optimization of end-to-end processes in various business areas such as sales, procurement, order processing, and logistics. Redesign of the ERP system. Identification of optimization potential, especially in areas with media discontinuities and manual activities, as well as creation of a prioritized transformation roadmap with clear business cases and implementation recommendations. Management of automation initiatives. RPA at the production site in China. Evaluation and introduction of relevant AI use cases, as well as building basic AI capabilities within the organization. Training internal project team members and supporting them throughout the transformation process to develop a culture of continuous improvement. Close collaboration with IT and external implementation partners, with reporting to senior management.

Main responsibilities and achievements:

• Analysis of business processes and design of automated processes
• Training and support for employees in China and Germany
• 20% cost savings in logistics
• Regular status reports to senior management

With project PRIZMA, DB will modernize its infrastructure on the one hand, and develop a fail-safe IT landscape on the other hand, which can be restored quickly and securely in case of a disaster.

• Capture current architectures of existing systems as well as methodical consulting and development of target architectures
• Deepen and maintain the building plan / target IT landscape
• Implement technical architecture concepts & architecture descriptions
• Implement migration concepts for updating and further developing the platform and information systems
• Assess submitted improvement suggestions as part of the project
• Capability management: identify capability gaps, develop target visions, and support transformation planning within the enterprise architecture.
• Create a compatibility matrix of the components in use and compare dependencies of specific versions
• Create an IT concept for extending the platform with the following topics: hardware and software requirements, security, licensing, high availability, load balancing, backup & recovery, update strategy, monitoring integration, etc.
• Coordinate with business architects as well as technical architects from the cross-functional architecture area of the PRISMA program for the topics (backup, Active Directory, monitoring, Citrix, and business applications ...)
• Status meetings and alignment of project planning with the Release Train Engineer / Project Manager
• Advise the Release Train Engineer / Project Manager in identifying project risks
• Advise the System Architect Engineers in steering the implementation of the concept
• Implement the IT concept
• Document the infrastructure

Label: MS Project, LINUX, Windows, ORACLE, Java, REST, SharePoint, Microsoft Exchange, UML, Enterprise Architect, BPMN, AZURE, AWS, V-MODEL, Micro Service, VisualStudio, SAP S/4HANA, SCRUM(SAFE), ESB (TIBCO), Python, Innovator, LeanIX (TOGAF), Ansible, Ansible Tower, Ansible Automation, ROBOT, SpringBoot

Successful delivery of projects on behalf of customers:

• -> 2023 – present: Project management for the consolidation of sites/data centers for a large telecommunications provider (infrastructure project, customer: Telefonica)

• Opening and preparing new sites

• Application migrations

• Decommissioning and handover of old sites

• -> 2021 – 2022: IT multi-project management for a large car leasing company (customer: Athlon)

• Migration of applications to the cloud and to another data center

• Additional projects to expand and optimize the application landscape

• -> 2021: Project management for the development of a platform providing internet access on aircraft operated by various airlines (customer: m3Connect/German Telekom)

• -> 2017-2020: Responsible management of an IP network consolidation (infrastructure project, customer: Cisco/Vodafone) at a large telecommunications provider

• Planning and coordination of migrations and their rollout

• Team leadership and integration of different teams (network operators, hardware and service providers)

• Interim PO for a DiGA-listed digital therapy platform, ensuring compliant product development in a highly regulated SaMD environment (BfArM, BSI) while maintaining delivery pace.
• Challenge: Regulatory complexity combined with hands-on delivery responsibility and only one week of onboarding time.
• Impact: Introduced AI-assisted product development workflows with clear quality standards and reinstated regular short release cycles for faster, more precise delivery. Currently optimizing product development workflows and reducing AI-generated bloat in tickets and documentation.
• Introduced an OCR-based workflow in Langdock that automates therapy plan creation from prescription images.

Technologies: Java 25, Selenium, Insomnia, SSO, Gitlab, Jenkins, Docker, Kubernetes, Jira, IntelliJ, Nexus, Oracle, MariaDB, SpringBoot, Grafana, Concept Board, Vue.js, OpenApi, Kotlin. Implementation, maintenance, and enhancement of automated end-to-end regression tests for UI and API interfaces. Appropriate and targeted test automation involving multiple software products, including Java-based Windows applications. Automation of business processes with Selenium, reset jobs, and DB import jobs, as well as creation of test concepts, test case descriptions, and structured defect reporting.

• Created an application to control measurement hardware with a Tauri application using React.JS and TypeScript on Raspberry Pi
• Developed a cloud application for storing and analyzing measurement results using Spring Boot and React.JS
• Built a Tauri application for printing ZPL labels on Windows
• Technologies: Java, JavaScript, Tauri, Rust, React.JS, AWS, Kubernetes, Docker, GitLab CI/CD, REST API (JSON), Maven, CI/CD, PostgreSQL

• Determining the current status (planning status / expansion status) of the so-called interpolygon routes
• Preparing an end-to-end project plan for the individual routes, taking active and passive components and activities into account
• Monitoring and controlling plan implementation
• Optimizing the selected network architecture
• Creating network and splice plans

• PRISMA project
• Ansible automation
• Windows third-level support for Windows NT, Windows 2000, Windows 2013, Windows 2016, Windows 2019

Digital Transformation - Data Center Closing HG & HGS

Industry: Insurance (>20.000 employees global)

• Led, created, and coordinated change management and communication activities end to end
• Ensured transparent, targeted, and continuous communication across digital and in-person channels
• Designed and delivered sustainable engagement and enablement analysis and target-group-specific formats
• Built and maintained global change networks, key-user communities, and multiplier structures
• Measured change impact through KPIs and continuously optimized adoption activities
• Collaborated closely with internal and external stakeholders and adjacent project teams
• Maintained documentation and tracked change activities
• Created and implemented communication materials
• Coached leaders and key stakeholders to strengthen a resilient and future-ready change culture

Industry: digital sovereignty, public sector

Responsibilities:

• Project coordination (teams: consulting, development, testing, deployment/operations)

Products and standards:

• Jira, Confluence, Asana, Miro, Mural
• Open Source, Keycloak, Open Xchange, ownCloud

• AI-assisted creation of test cases and test data
• Creation of test cases based on requirements
• Execution of manual tests
• Defect documentation, retesting and tracking

Technologies & Tools: SCRUM, Jira, Confluence, Zephyr Scale

• Automation of the database major / minor releases for the TKeasy project

• Concept for database major / minor release automation

• Assessment of the current state

• Evaluation of Redgate Flyway functionalities

• Concept development

• Products: Redgate Flyway, GitHub, Quest, Erwin Data Modeller, Oracle, Atlassian Jira, Atlassian Confluence

• Knowledge: Docker, Continuous Delivery, Continuous Integration, Redgate Flyway, Major Releases, Minor Releases

• Project manager for transition and migration of IPC Trader Telephony to 3CX-based dispatcher and Cloud9-based trader telephony
• Planned and managed company-wide replacement of IPC Trader Telephony with 3CX and Cloud9 solutions
• Continuous improvement of implementation processes and development and execution of optimization measures
• Planned, coordinated and tracked delivery of IT equipment and service provision at all sites
• Led a team of IT site managers to ensure IT services were delivered on time, within budget and with required quality
• Defined project scope in coordination with all business resources
• Planned and executed software and hardware rollouts, including user support during implementation
• Communicated with key customers and service organizations and collaborated with traders, telephony architects, app owners, testers and technical IPC teams
• Conducted stakeholder analysis for creation and maintenance of change management processes
• Managed full change process: prepared change requests, defended them in change board, communicated at company and user level, and supported change implementation