Metabase Experts in Germany

• Product responsibility for the central platform "one" as a group-wide web-based customer portal
• Coordination of the connection of 20 group companies to the product platform
• Derivation and steering of a group-wide product strategy and roadmap aligned with company goals
• Prioritization and bundling of strategic requirements from the various group companies
• Harmonization of different interests and moderation of complex decision-making processes at management level
• Ensuring the technical and business integration of the product into existing system landscapes, business processes, and business models
• Building transparent governance and decision-making structures for group-wide product development
• Representation of the product towards internal and external stakeholders at leadership level

• Independent training in travel expense accounting (Egencia, Perk, AirPlus)
• Interface management between travel expense tools
• Onboarding and offboarding of employees and vendors
• Advising teams on posting incoming and outgoing invoices
• Documentation and process improvement

• Built a JTBD-based prioritization framework for 3,000+ accumulated feature requests, identified 27 broker jobs, validated 8 through 25 user interviews, and used the resulting job map as a live prioritization filter for all incoming channels (Upvoty, CSAT, consulting tickets).
• Responsible for the Scout24 Lighthouse initiative: Document Intelligence with full RAG architecture (semantic chunking, bge-m3 embeddings, pgvector, BM25+Dense hybrid retrieval).
• Reduced lead time of customer feature requests to 3.1 days through code analysis, ticket specification, and independent implementation using a coding agent (Codex).
• Developed an LLM-based support agent (GPT-4o mini, Codex-generated merge requests) that reduced 3rd-level escalations from 40% to 5% of all monthly tickets.
• Integrated six partners through technical coordination, specification, backlog and release management, and led seven full stack developers.
• Eliminated regulatory exposure for brokers in six weeks through risk analysis (BGH ruling on distance selling/GDPR), new audit features, and coordination with legal and data protection officers.

• Fractional leadership; consulting growth-stage startups and scale-ups on data strategy, ML products, and platform foundations
• Building decisioning systems for growth, personalization, & product experimentation, across e-Commerce, Digital Health, Energy, and Logistics
• Exploring Agentic AI & LLM-based tooling for production readiness patterns

• Built a Python pipeline that converts lectionary web content into structured daily JSON, applying liturgical-calendar rules for accurate weekday and Sunday coverage.
• Shipped a read-only FastAPI REST API with shared Pydantic models and delivered a Kirundi-first web client for browser and mobile use.
• Owned the data layer and backend architecture, collaborating closely on system architecture and interfaces while automating refreshes with GitHub Actions and validating the ETL with pytest.
• Impact: Created a reliable, API-driven source of truth for daily Bible readings in Kirundi, enabling consistent access to previously unstructured content.

• Project management for synchronization between Moco and HubSpot

Project description

• The client uses HubSpot as CRM and MOCO as ERP. This naturally creates overlaps, which lead to extra manual work for employees. This not only cost time (and therefore money), but was also error-prone, which in turn cost even more time and money.
• For this reason, we implemented a series of n8n workflows for the client that keep both systems in sync.

Industry: Management Consulting

Project team: 1 Project Manager, 2 Developers

Complexity: Medium

Tools: Atlassian Jira, HubSpot, Moco, n8n

Technical description

• HubSpot users, who mainly come from sales, can now focus fully on working in the CRM. Administrative tasks - such as invoicing - can be handled by accounting in MOCO. The n8n workflows ensure that the data in both tools matches.

Focus areas

• Synchronization of customers/companies between Moco <-> HubSpot
• Synchronization of contacts between Moco <-> HubSpot
• Synchronization of leads/deals between Moco <-> HubSpot
• Initial import incl. matching of companies, customers and leads already present in the systems

• Co-founded the Real-Time Data team, which grew to 10 members over time.
• Developed and delivered core data products.
• Optimized real-time application performance and implemented monitoring, alerting and logging solutions to ensure system stability.
• Created and maintained deployment pipelines.
• Collaborated with teammates, architects and experts in an agile Scrum environment.
• Operated applications, analyzed, tested and troubleshot software solutions.

• Assessment of the existing reporting landscape and strategic bundling of needs
• Migration and consolidation of reports to Metabase, connected to ClickHouse as the data foundation
• Building and maintaining data pipelines

Stack: Metabase · ClickHouse · Appsmith · Airflow

• Responsible for cross-department requirements management in collaboration with business units, IT, and external vendors
• Gathering, structuring, consolidating, and prioritizing business requirements from various company departments
• Modeling and documenting business processes using BPMN as a basis for transparency and further development of existing solutions
• Analyzing existing business processes and identifying optimization opportunities
• Refining business requirements with regard to feasibility, cost-effectiveness, and impact on adjacent processes
• Facilitating business alignment sessions with relevant stakeholders to refine requirements and support decision-making
• Creating actionable business concepts for IT development
• Supporting implementation, testing, and rollout of new or adjusted solutions
• Assisting in standardizing requirements and processes to build a reliable decision-making foundation

• Held two on-site guest lecture sessions for Product Management students covering “Agile Values Principles” and “Implementing Agile Processes”

• Define and own the end-to-end product lifecycle for flagship project (web and mobile app, more than 15M total users). Lead delivery, track and analyse product metrics, data and KPIs.
• Drive roadmap planning: translate long-term product vision and product strategy, business objectives, customer needs into a prioritised backlog for cross-functional teams.
• Lead cross-functional teams using Agile methodologies: facilitate daily stand-up meetings, sprint planning, poker-planning, retrospectives, and demos; conduct feature kick-off meetings.
• Maintain clear and trust communication with stakeholders through product updates, presentations and regular reports, acting as a bridge between technical teams and business leaders.
• Apply data-driven hands-on approach with product analytics, experimentation, and customer interviews for decision-making across product development.
• Contribute to annual strategic planning with the Board by translating market dynamics, customer needs and competitive positioning into actionable product roadmap and goals.
• Increased in-app conversion by 13% and reduced average purchase time by 50% through Google Analytics implementation and UX/UI redesign.
• Reduced support workload by 60% by implementing an AI-powered support system with a knowledge base and automated Jira ticket creation.
• Reduced key client churn by 14% and increased internal project revenue by 22% YoY by building a data-driven analytics framework in Power BI.
• Optimised referral program costs by 17% and improved retention by 22%.
• Enabled global market expansion across 6+ regions by leading the design and delivery of a payment integration platform, integrating 10+ payment methods via a unified API.

• Revamped the data & reporting infrastructures by introducing an event-based tracking system, allowing detailed tracking of user journeys.
• Conducted A/B tests on merchant website messaging and displays to analyze customer behavior, leading to optimized content and a 10% increase in click-through rates.
• Analyzed conversion rates to identify high drop-offs in manual KYC, recommended its removal, and monitored the rollout of e-KYC, increasing conversions by 20%.

• Performed qualitative and quantitative analysis of extracted findings, categorizing themes, evaluating methodologies, and assessing study quality and reliability.
• Produced research reports and evidence summaries communicating key trends, gaps, and opportunities to academic advisors or cross-functional teams.
• Presented findings through well-structured visualizations, tables, and narrative summaries to support decision-making and guide future research directions.

• Led the vision, strategy, and roadmap for the Analytics and Data Visualization module of a Reputation Management platform for hotels, restaurants, and points of interest, resulting in increased user engagement.
• Conducted 10-15 experiments and A/B tests per month to validate hypotheses through user feedback and data-driven insights to improve adoption, engagement and iteratively enhance product features.
• Defined product specifications with clear requirements (Jobs to Be Done, user stories), user flows, and AI-generated prototypes, while establishing accuracy, precision, and recall benchmarks for LLM models.
• Collaborated with the product trio to apply web scraping, embedded BI, and RAG techniques, enhancing sentiment analysis and expanding the product into new verticals (restaurants, points of interest).
• Developed go-to-market strategies and utilized Ring Deployment framework to launch product features.
• Applied the WSJF framework to manage the product backlog, ensuring development efforts aligned with business goals and stakeholder priorities.
• Effectively communicated product strategy and results to C-level executives, securing buy-in for critical initiatives.
• Employed Opportunity Solution Tree model to identify opportunities, refining product strategy accordingly.