Linux Experts in Switzerland

• Clarifying and discussing technical requirements and coordinating with the team
• Contributing to the objectives of the Digital Transformation Services unit and implementing them
• Analyzing, specifying, updating and delivering architecture models to implement digital solutions in line with business, data infrastructure and requirements
• Selecting suitable technical options for application design, considering interoperability, reversibility, scalability, usability, accessibility and security, and optimizing the cost/quality ratio
• Creating and maintaining concept documents, architecture models and other technical documentation
• Reviewing services to be provided and other documents for solution development
• Collaborating with the IT enterprise architect, business analyst, project manager, developers, testers and process owner on the design and documentation of technical specifications for new developments and enhancements
• Communicating concepts to relevant stakeholders and supporting them
• Participating in enterprise architecture activities and ensuring compliance with principles, standards and guidelines
• Monitoring compliance with defined designs at application, solution and enterprise levels
• Developing and testing existing and new solutions as required
• Supporting and guiding development teams in implementing new projects or maintaining existing products, taking on the product manager role if required
• Establishing and ensuring best practices in implementation, documentation, testing and packaging for distribution
• Contributing to the handling of reported incidents and requests assigned to third-level support, and following up as required

• UX research, UX concept development, and UX design for an AI dialogue system with information on events, locations, public transport timetables, and special trips. Observations, remote user tests, session recordings, analytics evaluations, RapidUserTests, prototyping, etc., using Figma/Figma Make, Claude Design, and OpenAI Codex (Design)

• Since August 2025 I'm working on the Conversational AI team. We are developing an internal platform for the future of Conversational Ecommerce, powering other teams to use the Agents in their user experience. I'm deeply focused on the architecture of this project, with a particular focus on the monitoring and live evaluation of the agents.
• Played a pivotal role in business-critical operations, including Adyen client upgrades, multi-account configuration for app releases, domain migration support, and implementing a crucial BFCM hotfix to resolve a 10-minute update query (on the checkout workflow) that was blocking sales.
• Served as a key member of the On-Call rotation for over a year, leading >15 incidents, contributing to system stability, and enhancing distributed tracing via New Relic integration, deepening system-wide understanding and operational excellence.
• Conceived and delivered an MVP for a "Low Stock in Key Variants" (LSKV) index within two weeks as part of the Conversion Rate Taskforce, using statistical analysis of size curves to identify OOS products; this initiative led to a (0.9%) CVR improvement post-handover.
• Led major performance and stability initiatives, including a Ruby upgrade (YJIT, Jmalloc) that slashed average response times from 220ms to <100ms, and initiated an "Order Table Cleanup" project to manage 10M+ order records, ensuring SOX compliance and database health.
• Architected and delivered a scalable CloudFlare Worker solution for critical Apple Pay domain validation, mitigating operational risks and establishing a best-practice, automated workflow that was subsequently leveraged by multiple teams, demonstrating cross-functional impact
• Drove substantial evolution of the core e-commerce backend through consistent, high-impact contributions (130+ merged PRs), spanning critical feature delivery, complex system optimizations, and enhancing platform stability."

• Verified baseline compliance against MAS audit findings
• Developed technical architecture concepts for 30 technologies to create hardening standard artifacts
• Identified and developed automation opportunities for given technologies based on CIS
• Developed standard baseline configurations based on internal security standards
• Responsible for developing Cloud Native Application Protection Platform (CNAPP) architecture artifacts based on the Azure cloud platform
• Responsible for RFQs and RFPs for different CNAPP solutions (Qualys Total Cloud, CrowdStrike, Azure Security Center)
• Supported compliance verification and validation through automated scripts for a sample population of IT devices and instances
• Responsible for the full vulnerability management lifecycle using Nexpose, including remediation, reporting, and integrating results with Splunk, HPSM, and Tableau
• Supported MAS audits

• Built an AI operating model in which specialized agents work with clear roles, precise briefings, review standards and governance boundaries; decision-making responsibility remains with humans.
• AI Transformation Lab as a real-world validation environment for agentic workflows, local/cloud AI models, automation and human-in-the-loop governance (details above).
• Applied transformation principles to AI: ownership, risk control, stakeholder alignment, quality review, traceability, delivery discipline; DEV/TEST/PROD mindset.

• Establishment of a licensing model
• Preparation of the documents required to attract investors (business plan, liquidity calculation, ROI etc.)
• Marketing simulation of market development, evaluation of market potential etc.
• Definition and implementation of KPIs to measure market penetration
• Establishment of project planning, project controlling and business processes

• Architected and implemented a bidirectional USB-C 3.0 Power Delivery (PD/DRP) system for 24V battery charging, successfully minimizing software integration risks through targeted feasibility studies.
• Integrated CAN, USB 3.0, Gigabit-Ethernet, and Audio-Codec interfaces in Altium Designer, successfully delivering the complete system schematic ready for board redesign.

ACHIEVEMENTS:

• Rescued a failing (military) legacy project by reverse engineering undocumented hardware, successfully resolving critical design flaws and consolidating the Altium project.

MVP app for shock logger to monitor and analyze transport data via BLE as a Kotlin Multiplatform solution for Android and iOS.

• Interface role with the SOC team; improved incident response time by 45% through structured escalation processes and proactive security monitoring.
• Defined technical standards for a multi-tenant enterprise platform (10+ services), resulting in a 30% shorter onboarding time for new clients in the public sector.
• Active knowledge transfer and mentoring of a 6-person team; increased team autonomy and established a sustainable engineering culture.
• Reduced time to market by 50% by optimizing CI/CD pipelines and establishing self-service deployments.
• Stack: GitLab CI/CD, Kubernetes, Nexus, Harbor, ArgoCD, HashiCorp Vault, Grafana, Python, PostgreSQL, Java, Spring Boot, Flyway, Quarkus, JBoss, Loki, Go, Kafka, Kustomize, MongoDB

• Defining and conducting system tests
• Supporting the automated test environment
• Evaluating tools for automated testing

Responsible for designing and delivering a company-wide, comprehensive Infrastructure-as-Code (IaC) transformation in a regulated banking environment.

• Conducted an assessment of the current infrastructure, processes, tools, teams, ways of working and skill profiles as a basis for the target architecture and a PDO (Product-Driven Organization)

• Defined a tailored, audit-ready Everything-as-Code infrastructure (including governance, security and compliance)

• Built a comprehensive IaC operating model, integrating and transforming internal teams

• Designed standardised, reusable Terraform modules for infrastructure and platform services

• Integrated secrets management, PKI and Encryption-as-a-Service to secure critical VMware and Kubernetes platform components and stored data

• Implemented the platform in line with regulatory requirements (DORA, BaFin, ACPR, CRA), with a focus on auditability and traceability

The initiative provides the foundation for standardised, automated and audit-ready infrastructure, reduces manual intervention and enables scalable, traceable delivery of IT resources in a banking environment.

• Led a migration team of several squads for a Public Sector client (on-prem to AWS & Azure), incl. lift-and-shift and database modernisation to PostgreSQL.
• Led AWS/Azure discovery & assessment of 80+ applications and 400+ environments, delivering the wave plan.

• Recording, validating and coordinating customer requirements
• Analyzing commercial processes at customers, as well as designing and implementing solution designs in Salesforce
• Designing and developing Salesforce architectures based on Sales and Service Cloud
• Maintaining and expanding own competence in order to know the new functions of Salesforce
• Taking an active role in the pre-sales phase and working closely with the sales and pre-sales teams
• Building and consolidating maturity within the team in new topics
• Actively helping to define and align own role within the DXC Best Practice
• MC Growth implementation
• AI Agentforce Agents Builder
• Agent Designer with elements.cloud
• Salesforce ORG assessments
• Process configuration mining
• Single point of contact for SFDC contacts global
• Project coordination with the EMEA and global head
• Proposal presales work with Salesforce AE and client partners for global accounts

• Highest level achieved: Certified Mid-Level Angular Developer
• 13 technologies newly learned or refreshed with (re-)certifications
• Current: Docker, Azure, Quarkus