draw.io Experts in Munich

• Analysis of the Riester subsidy GeVos for provider change 2.0 in the AZUR subsidy management system
• Representation of the GeVos in BPMN 2.0 with Draw.io and Adonis
• Analysis of the data sets exchanged with the life insurance policy administration system and migration to the msg data sets
• Design and mapping of the interfaces to the new msg.ZulagenVerwaltung for various Riester subsidy GeVos at data field level

• Development of an AI-powered project organization tool for a civil engineering company that intelligently links project, task, tender, schedule, and document data through a knowledge graph.
• Implementation of AI features for document analysis, information extraction, context-based assistance, and voice-based data capture based on Microsoft Azure AI, reducing administrative effort, making information available faster, and supporting project teams in decision-making.
• Tech stack: Python, React, TypeScript, FastAPI, Claude Code, Codex, Graphify, PostgreSQL, Microsoft Azure AI Foundry, Azure OpenAI, Azure AI Speech, Azure AI Document Intelligence, Microsoft Graph, Microsoft Entra ID, Docker, Git, CI/CD.

• Responsible for introducing agile methods within the Interface & Integration Team (2 Scrum Teams)
• Planning and delivering trainings in agile methods
• Facilitating workshops and Scrum events
• Removing impediments
• Increasing sprint performance

• Analysis of affected business processes taking numerous stakeholders into account
• Interface analysis, architecture and system design
• Communicating and coordinating various subprojects and interface partners
• Creating epics and user stories, maintaining the backlog, workshops and review presentations
• Support during implementation between business departments and development
• Test management including strategy and approach definition
• Test case definition, execution and approval
• Cross-team organization of integration and acceptance tests
• Support of test environments
• Technologies and tools: Java, Angular, Kubectl, REST, AWS SNS/SQS, Kafka, S4/HANA, Bruno

An enterprise process mining and execution management platform that helps organizations analyze, visualize, and optimize their business processes using event data.

• Aligned 40+ engineering squads across 5 countries to deliver platform capabilities at scale, driving release infrastructure, change management, and rollout governance with zero post-launch defects for 1000+ enterprise customers
• Owned celonis studio platform roadmap prioritization, balancing technical investments, commercial priorities, and operational needs, driving 50%+ market share growth against legacy products
• Translated requirements into specifications, architectural decision records, and delivery plans in collaboration with engineering and UI/UX, resulting in a 20–30% increase in user engagement
• Drove the GA launch strategy, running pilot programs and customer discovery sessions to validate operational readiness and enterprise adoption

• Overall responsibility for the project lifecycle from scope definition to completion
• Close collaboration with platform teams, IT leaders, and external service providers
• Application of SAFe principles and structured sprint work
• Creation of a migration roadmap with clear milestones
• Monitoring of the lifecycle: onboarding, repository migration, replication of permissions, and system tests
• Visualization of the architecture with PlantUML and Gliffy as well as documentation in Confluence
• Regular status reports and running knowledge transfer sessions

• Developed and operationalized a digitalization strategy to ensure a seamless value chain across all business areas in coordination with executive management
• Implemented a process management standard and led the process organization
• Program management: directed the design, implementation and coordination of the rollout across all value-adding business units
• Reported on the program to stakeholders and executive management
• Supplier management: selected, contracted and managed suppliers within the digitalization program
• Redesigned the process organization, defined new process standards and developed training programs

• Test concept creation
• Creation of test processes
• Coordination of TC development: stress tests, functional tests, performance tests, high data rate tests, integration tests, etc.
• HW testing: FPGA, RF
• Test automation and regression tests
• Ensuring 24/7 operation of the test system
• Analysis & reporting
• Regular coordination of the test team, meetings with other stakeholders
• Communication and coordination with stakeholders and the project manager

• Participated in the Riyadh Public Transport (KAPT) project introducing public transportation in Riyadh, supporting multimodal journeys combining bus, metro, car on demand.
• Worked via Thiqah and partnered with Andersen to refactor the mobile MaaS application DARB into a new microservices architecture under SCRUM framework, successfully completing Phase 1.
• Facilitated a team of 40 developers across Android, iOS, Web, Java, DevOps, architecture, analysis, and QA.
• Moderated Scrum events and communicated with the client, proactively reporting on project deadlines, scope, and challenges.
• Coordinated cross-team efforts between Thiqah specialists and GPS development teams, managing Jira and Azure DevOps trackers.
• Supported and improved Scrum processes throughout the project.
• Due to Thiqah’s takeover by Elm, subsequent phases were handled entirely in Saudi Arabia with GPS providing IT consulting.
• Tools: Azure DevOps, Jira, Confluence, Draw.IO, ChatGPT

• Program governance support: assisted in maintaining planning and resource utilization, ensuring alignment with scope, quality, and timeline constraints
• Meeting and communication strategy: facilitated organization of steering committees, working groups, and all-hands meetings; prepared materials, created meeting minutes, and coordinated logistics
• Project reporting and coordination: collaborated with project managers on comprehensive project deliverable reports and ensured effective communication across all levels
• Deliverables oversight: monitored and controlled project deliverables to meet program requirements
• Change initiative coordination: supported assessment of change impacts on the integrated program management plan
• Project management certifications: trained in Prince2, IPMA, certified Scrum Master, and Product Owner
• Problem-solving: proactively identified and resolved issues efficiently
• Analytical and organizational skills: exhibited strong analytical abilities and exceptional organizational skills in structured and unstructured environments

• Engage with stakeholders across departments to identify and document business needs, goals, and objectives.
• Conduct interviews, workshops, and surveys to gather comprehensive requirements for Salesforce solutions.
• Configure Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud, and Data Cloud to align with the company's requirements.
• Analyze existing business processes and identify opportunities for improvement and automation within the Salesforce platform.
• Build campaigns, automation and journeys, data management, API and integrations, scripting and customization, analytics and reporting, introduction of generative AI capabilities.
• Develop custom applications using Apex, Visualforce, and Lightning Components; create and customize Salesforce objects, workflows, validation rules, and triggers; implement custom user interfaces using Lightning Web Components (LWC).
• Develop training materials and conduct training sessions to ensure effective user adoption of Salesforce solutions.
• Provide ongoing support to end-users, addressing issues and ensuring they are proficient in using Salesforce tools.
• Create and execute test plans, including unit testing, integration testing, and user acceptance testing (UAT).
• Identify and resolve issues, ensuring that Salesforce solutions meet business requirements and quality standards.
• Design and implement customized reports and dashboards to provide actionable insights and support data-driven decision-making and product delivery.

• SBAM (Sendungsbasiert Auftragsmanagement System) is the core component responsible for splitting customer deliveries into individual letters based on contractual agreements (OLA/SLA).
• Transformation from proprietary host-based AS/400 applications to a modern stack using Java, PostgreSQL, Apache Kafka, MinIO S3, Red Hat OpenShift, Keycloak SSO, Salesforce and Angular Material GUI.
• Application design, solution architecture, use case specification and OLA/SLA concept for end customers.
• Conduct solution architecture/design and requirements engineering (elicitation, documentation, validation, negotiation and ongoing management) in Confluence, including UML/BPMN process models.
• Development and analysis according to Scrum using Jira and Confluence.
• Design user journeys and UI experience; wireframing with Balsamiq and Figma.
• Document requirements as user stories and epics in Jira; create stakeholder and technical design documents.
• Participate in end-to-end solution design, architecture and event-driven messaging design.
• Perform process modelling (UML/BPMN with Draw.io), application internal architecture design and ERM/SERM data modelling.
• Lead sprint planning, story refinement, estimation, retrospective and review meetings; deliver C-level management presentations on OLA/SLA and order management.

• Act as interface between business, IT demand management and IT architecture, analyzing functional and technical requirements in Salesforce.
• Create requirements and specification documents together with the business unit and develop solution concepts.
• Define, control implementation and acceptance of epics and user stories.
• Advise business units on optimization potentials and develop functional solution concepts.
• Support project management and product owners in scope analysis and ticket creation.
• Develop identity management solutions and deletion concepts in the Salesforce environment.
• Define and implement DWH reports for analysis of business areas and process optimizations.
• Document and optimize functional process workflows.
• Tools and technologies: Miro, Salesforce, Draw.io, Atlassian Stack (Confluence, JIRA), Figma, Enterprise Architect, MS Teams, Slack, Zoom, SCRUM, agile project management.

• Building the company with a focus on connectivity for IIoT and Industry 4.0, iRPA/process automation, advanced robotics and smart systems, sensors and services
• Project management and software architecture for IoT gateway development (since 2020) with protocol translation, IT/OT convergence and GRC
• Developing RPA bots for automating and monitoring industrial processes with an agent-based AI approach (since 2020)
• Implementing unsupervised clustering and anomaly detection for time series data in big data streaming pipelines (since 2021)
• Introducing a Docker-based release train for OTA updates with DevSecOps and CI/CD (since 2018)