Skip to main content

Requirements Manager for CRM System (m/f/d)

No longer accepting applications

Project specification

Project duration
Period 1 Apr 2025 - 30 Jun 2025
Project location
Location Munich, Germany
Project capacity
Capacity from 95%
Daily rate range
Daily rate 704 - 800€
Remote work ratio
Remote from 95%
Required languages
Languages
German (Advanced)
English (Advanced)

Project expertise

Industries
Telecommunication
Areas
Information Technology Product Development Project Management

Description

The transformation program shapes the technical landscape and operating model to enable an improved customer experience, faster time to market and reduced TCO by developing and implementing new modern product catalog, order management and CRM/CIM systems.

The service ensures all processes before and during a product or contract activation run smoothly. It is specifically delivered in the Lead to Order (L2O) stream. This includes all activities that turn a potential customer (lead) into an accepted offer or sale. These include tasks such as lead generation, qualification, proposal creation, negotiations and closing the sale.

  • Description and detailing of requirements for new features, including functional aspects in tools like Jira and Confluence.

  • Identification and assessment of dependencies, risks and their impact on existing systems and components.

  • Business consultation of the Product Owner (PO) and Area Product Owners (APO) in selecting and planning features for upcoming planning intervals.

  • Planning and management of the blueprinting process, taking into account open tasks from previous planning rounds.

  • Coordination of dependencies, solution approaches and risks within teams as well as between internal and external requirements teams. Documentation and compliance with standards:

  • Creation and maintenance of documents, especially in the area of data protection and IT security, considering all relevant legal and security requirements

  • Review of blueprint artifacts.

  • Approval of test cases, test steps and E2E tests.

  • Ensuring launch readiness of the features.

Requirements

Must have Skills / A-Skills:

  • Process management
  • IT transformation
  • Requirements management
  • Feature blueprinting
  • Jira, Confluence
  • Agile methods (Scrum, SAFe, Kanban)

Nice to have Skills / B-Skills:

  • Project management
  • Lead management, risk analysis
  • Documentation
  • Stakeholder management
  • Telecommunications

Not applying this time?

Get notified about similar projects matching your experience.

Frequently asked questions

The project is based in Munich, Germany.

The project preferably starts in April 2025 and is planned to end in June 2025 (2 months).

The project requires a commitment of 95 - 100% capacity (full-time).

The project offers 95 - 100% remote work.

The project offers a daily rate of 704 - 800€ which breaks down to an hourly rate of 88 - 100€/h.

The project requires the following languages: German (Advanced) and English (Advanced).

The project is related to the following industry: Telecommunication.

The project covers the following business areas: Information Technology, Product Development, and Project Management.

Yes! Recommend a freelancer for the project and earn 30% of FRATCH's profits every time they get placed — for the duration of that project. Simply share your invite link with a colleague to get started.

To apply for the project, click the Apply button on the project page to submit your profile for review. We will forward your resume to the client and get back to you within a few days.

Published:·Updated:

Similar projects