Veronica M.-Production Support System Data Analyst, Fraud
Check rate
Experience
Production Support System Data Analyst, Fraud
Apple International Distribution
- Supported KPI dashboard development and data analysis to monitor system performance and improve issue detection.
- Cleaned and validated datasets to ensure accuracy and consistency for performance metrics.
- Provided data insights to stakeholders to support operational decision-making.
IS&T Helpline Data Analyst, IS&T
Apple International Distribution
- Analyzed helpline performance data to identify efficiency trends and process gaps.
- Created and maintained KPI tracking dashboards in Tableau, improving reporting accuracy by 30%.
- Collaborated with cross-functional teams to design and deliver actionable reports for business operations.
Quality Audit Fraud Investigator Analyst
AppleCare
- Used Excel, Tableau, and statistical analysis to identify fraud trends and mitigate operational risk.
- Conducted root cause analysis (RCA) and developed dashboards to track fraud patterns.
- Delivered regular reports to leadership, contributing to faster and more accurate risk assessment.
Fraud Investigator Advisor
AppleCare
- Investigated suspected fraud cases across regions and business lines, contributing to fraud prevention efforts.
- Partnered with Apple Product Verification teams to deliver reports and resolve process issues.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Transportation, and Retail.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Audit, Quality Assurance, Business Intelligence, Information Technology, Operations, and Legal.
Summary
Junior Data Analyst with experience supporting business operations through reporting, data visualization, and KPI tracking. Skilled in SQL, Python, R, Tableau. Passionate about continuous learning and using data to drive process improvement and informed decision-making.
Skills
- Sql
- Python
- R
- Tableau
- Power Bi
- Excel
- Data Cleaning
- Data Visualization
- Statistical Analysis
- Reporting Automation
Languages
Education
Higher Diploma in Science in Data Analytics · Science in Data Analytics
Language Teacher Diploma · Language Teacher, Catalan
BSc in Education · Education · Spain
Certifications & licenses
Google Data Analytics Professional Certificate
Certificate In Project Management QQI Level 6
QQI
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Veronica is based in Madrid, Spain.
Veronica speaks the following languages: Spanish (Native), Catalan (Advanced), English (Advanced), Italian (Intermediate), Chinese (Elementary).
Veronica has at least 8 years of experience. During this time, Veronica has worked in at least 4 different roles and for 2 different companies. The average length of individual experience is 2 years and 11 months. Note that Veronica may not have shared all experience and actually has more experience.
Based on recent experience, Veronica would be well-suited for roles such as: Production Support System Data Analyst, Fraud, IS&T Helpline Data Analyst, IS&T, Quality Audit Fraud Investigator Analyst.
Veronica's most recent position is Production Support System Data Analyst, Fraud at Apple International Distribution.
In recent years, Veronica has worked for Apple International Distribution and AppleCare.
Veronica is most experienced in industries like Information Technology, Transportation, and Retail.
Veronica is most experienced in business areas like Audit, Quality Assurance, and Business Intelligence. Veronica also has some experience in Information Technology, Operations, and Legal.
Veronica has recently worked in industries like Information Technology, Transportation, and Retail.
Veronica has recently worked in business areas like Audit, Quality Assurance, and Business Intelligence.
Veronica holds a Bachelor in Education.
Veronica has 2 certificates. These include: Google Data Analytics Professional Certificate and Certificate In Project Management QQI Level 6.
The availability of Veronica needs to be confirmed.
Daily rate distribution
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Average rates for similar positions
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The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 12 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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