Moataz Hendawy - Principal Product Manager

Q: Where is Moataz based?

Moataz is based in Berlin, Germany .

Q: What languages does Moataz speak?

Moataz speaks the following languages: Arabic (Native), English (Native), German (Intermediate) .

Q: How many years of experience does Moataz have?

Moataz has at least 8 years of experience. During this time, Moataz has worked in at least 4 different roles and for 4 different companies . The average length of individual experience is 2 years . Note that Moataz may not have shared all experience and actually has more experience.

Q: What is Moataz's latest experience?

Moataz's most recent position is Principal Product Manager – Returns at Zalando .

Q: What companies has Moataz worked for in recent years?

In recent years, Moataz has worked for Zalando , Amazon , Razor Group , and McKinsey and Company .

Q: Which industries is Moataz most experienced in?

Moataz is most experienced in industries like Retail , Fashion , and Media and Entertainment . Moataz also has some experience in Information Technology and Transportation .

Q: Which business areas is Moataz most experienced in?

Moataz is most experienced in business areas like Strategy , Product Development , and Marketing . Moataz also has some experience in Business Intelligence and Operations .

Q: Which industries has Moataz worked in recently?

Moataz has recently worked in industries like Retail , Fashion , and Media and Entertainment .

Q: Which business areas has Moataz worked in recently?

Moataz has recently worked in business areas like Strategy , Product Development , and Marketing .

Recommended expert

Berlin, Germany

Check rate

Experience

Sep 2025 - Present

10 months

Berlin, Germany

Principal Product Manager – Returns

Zalando

Laid off due to company-wide restructuring during probation (2000+ colleagues laid off)
Led the development of Zalando’s Size Guide, transforming the generic sizing tables found on Zalando’s PDPs (Product Detail Page) into brand and product-specific dynamic tables across 4000+ brands and 12 countries
Identified and drove initiatives/product launches to improve Sizing NPS by addressing key customer pain points to reach our target of 75% within 6 months
Ran multiple A/B tests with data scientists, engineers, and product designers to validate brand and product-specific Size Guides, driving an estimated 0.9% reduction in size-related returns

Sep 2023 - Aug 2025

2 years

Berlin, Germany

Senior Product Manager

Amazon

Designed and launched the AFP Performance Scorecard across 10 EU countries and 300+ partners (~30% of EU volume), achieving 100% adoption within 3 months and a 9.3/10 CSAT
Developed an ML-enabled performance management product combining 15+ operational KPIs into a unified partner score and surfacing targeted, data-driven recommendations to drive performance
Led the development and EU-wide expansion of the Partner Incentive Program across 6 markets (DE, UK, FR, ES, NL, PL), impacting 200+ partners and €20M in annual payouts by tailoring incentive mechanics to local operational constraints driving +4% partner retention (vs. 3% target)
Led cross-functional experiments with data science, engineering, design and operations to validate partner performance levers, driving +4% (vs 3% target) average improvement across key KPIs

Nov 2021 - Mar 2023

1 year 5 months

Berlin, Germany

Head of Business Unit (Product Strategy and Operations)

Razor Group

Razor Group is a global consumer goods holding company which acquires and scales winning ecommerce brands
Owned product and business strategy for a portfolio of 15 ecommerce brands ($30M+ annual revenue), translating commercial goals into clear product roadmaps across apps and websites
Oversaw product managers responsible for brand apps and DTC websites post-acquisition, driving improvements in conversion (+4.5%), retention (+7%), and operational scalability
Partnered with data science and engineering to integrate acquired brands into a central platform via APIs, enabling unified pricing, inventory, forecasting, and performance analytics
Owned the end-to-end P&L of all brands and managed a team of 12 people across various functions including product, brand managers, engineering, design and marketing/content

Oct 2017 - Aug 2021

3 years 11 months

Dubai, United Arab Emirates

Senior Consultant

McKinsey and Company

Supported an international fashion brand expand its online and offline presence in the Middle East looking at market size, competitive landscape, customer segments, potential value proposition
Designed a go-to-market strategy for a leading retailer in the Middle East through defining market potential, value proposition and JV partnership model for 8 countries in the Middle East
Developed 5-year group strategy for a leading media and entertainment player in Asia aimed at increasing market share from 14% to 20% across 3 countries

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Retail, Fashion, Media and Entertainment, Information Technology, and Transportation.

Retail

Fashion

Media and Entertainment

Information Technology

Transportation

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Strategy, Product Development, Marketing, Business Intelligence, and Operations.

Strategy

Product Development

Marketing

Business Intelligence

Operations

Skills

Excellent Knowledge Of Microsoft Excel, Powerpoint, Power Bi, Tableau, Sql, Figma, Jira, Asana

Languages

Arabic

Native

English

Native

German

Intermediate

Education

Oct 2011 - Jun 2015

The American University in Cairo (AUC)

B.B.A, Finance, Minor: Economics · Finance · Cairo, Egypt · Magna Cum Laude, Dean’s List, Academic Achievement Scholarship

Statistics

Experience

Total positions 4

Experience in Retail 8 y

Avg length 2 y

Longest experience 3 y 10 m

Global Experience

Countries worked in 2 (Germany, United Arab Emirates)

Primary country Germany

Expertise

Recent roles Principal Product Manager – Returns, Senior Product Manager, Head of Business Unit (Product Strategy and Operations)

Main industries Retail, Fashion, Media and Entertainment

Main business areas Strategy, Product Development, Marketing

Qualifications

Highest degree Bachelor

Profile

Created

March 2026

Need a freelancer? Find your match in seconds.

Try FRATCH GPT

Frequently asked questions

Have questions? Find more information here.

Where is Moataz based?

Moataz is based in Berlin, Germany.

What languages does Moataz speak?

Moataz speaks the following languages: Arabic (Native), English (Native), German (Intermediate).

How many years of experience does Moataz have?

Moataz has at least 8 years of experience. During this time, Moataz has worked in at least 4 different roles and for 4 different companies. The average length of individual experience is 2 years. Note that Moataz may not have shared all experience and actually has more experience.

What roles would Moataz be best suited for?

Based on recent experience, Moataz would be well-suited for roles such as: Principal Product Manager – Returns, Senior Product Manager, Head of Business Unit (Product Strategy and Operations).

What is Moataz's latest experience?

Moataz's most recent position is Principal Product Manager – Returns at Zalando.

What companies has Moataz worked for in recent years?

In recent years, Moataz has worked for Zalando, Amazon, Razor Group, and McKinsey and Company.

Which industries is Moataz most experienced in?

Moataz is most experienced in industries like Retail, Fashion, and Media and Entertainment. Moataz also has some experience in Information Technology and Transportation.

Which business areas is Moataz most experienced in?

Moataz is most experienced in business areas like Strategy, Product Development, and Marketing. Moataz also has some experience in Business Intelligence and Operations.

Which industries has Moataz worked in recently?

Moataz has recently worked in industries like Retail, Fashion, and Media and Entertainment.

Which business areas has Moataz worked in recently?

Moataz has recently worked in business areas like Strategy, Product Development, and Marketing.

What is Moataz's education?

Moataz holds a Bachelor in Finance from The American University in Cairo (AUC).

What is the availability of Moataz?

Moataz is immediately available for suitable projects.

What is the rate of Moataz?

Moataz's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.