Mira Domazet - Project Manager

Q: Where is Mira based?

Mira is based in Zagreb, Croatia and prefers 100% remote projects.

Q: What languages does Mira speak?

Mira speaks the following languages: Croatian (Native), English (Advanced), German (Intermediate), Russian (Intermediate) .

Q: How many years of experience does Mira have?

Mira has at least 26 years of experience. During this time, Mira has worked in at least 10 different roles and for 7 different companies . The average length of individual experience is 2 years and 5 months . Note that Mira may not have shared all experience and actually has more experience.

Q: What is Mira's latest experience?

Mira's most recent position is Project Manager at McCormick .

Q: What companies has Mira worked for in recent years?

In recent years, Mira has worked for McCormick , GoCo by Telus , Grundfos , Nova Dynamics USA , and Freelancer .

Q: Which industries is Mira most experienced in?

Mira is most experienced in industries like Telecommunication , Professional Services , and Information Technology . Mira also has some experience in Food and Beverage and Manufacturing .

Q: Which business areas is Mira most experienced in?

Mira is most experienced in business areas like Project Management , Information Technology , and Business Intelligence . Mira also has some experience in Operations , Customer Service , and Accounting .

Q: Which industries has Mira worked in recently?

Mira has recently worked in industries like Professional Services , Information Technology , and Telecommunication .

Q: Which business areas has Mira worked in recently?

Mira has recently worked in business areas like Information Technology , Project Management , and Business Intelligence .

Recommended expert

Zagreb, Croatia

Experience

Sep 2024 - Feb 2025

6 months

United States

Project Manager

McCormick

Led the successful upgrade and migration of middleware infrastructure, ensuring 100% system stability post-deployment and delivering within scope, budget, and schedule while mitigating potential downtime risks
Collaborated with cross-functional teams to ensure seamless integration

Jul 2022 - Jul 2024

2 years 1 month

Canada

Project Manager

GoCo by Telus

Managed multiple customer-focused migration projects, including a large-scale call center migration for a 20,000-employee client
Led process analysis and redesign to enhance operational efficiency, ensuring minimal disruption and improved system functionality

Dec 2021 - May 2022

6 months

Denmark

Digital Transformation

Grundfos

Managed procurement processes for digital services, optimizing vendor selection and contract negotiations
Designed and implemented streamlined workflows
Led digital adoption strategies to drive operational improvements

Jan 2018 - Nov 2023

5 years 11 months

Chief Operating Officer/Project Manager

Nova Dynamics USA

Streamlined and implemented organizational processes, enhancing efficiency by 27%
Prepared and managed various projects for clients

Jan 2016 - Jun 2017

1 year 6 months

United States

Project Manager/Business Analyst

Creata

Led the end-to-end ERP implementation, improving process automation and efficiency and managing scope, scheduling, and risk mitigation to ensure seamless migration with zero downtime
Developed and executed change management strategies, aligning stakeholders across global teams for smooth adoption
Coordinated comprehensive business process map development, developing methodology based on APQC and performing process analysis to propose digitalization and redesign
Developed and launched ITIL processes (change and release management, access management, incident and problem management) to achieve smooth transition, satisfactory security levels, priority recognition, and faster incident resolution

Jan 2013 - Present

13 years 3 months

Zagreb, Croatia

Remote

Consultant Project Manager/Business Analyst

Freelancer

Provided consultancy and services for different clients all over the world, specializing in IT project management, business analysis, and digital transformation
Managed projects/programs of different sizes and complexity across diverse industries
Developed business cases, risk assessments, and detailed project plans
Optimized vendor selection and process implementation, ensuring measurable KPIs and cost-effective solutions
Developed proposals for diverse EU-funded projects, including business cases, measurable objectives, project scopes, detailed schedules, and budgets

Jan 2011 - Dec 2013

3 years

Croatia

Supervisor/Mentor

Croatian Telecom

Mentored project managers handling large-scale IT and marketing projects, improving project success rates by 23% based on customer satisfaction and UAT results
Contributed to corporate strategy development and project portfolio selection, ensuring alignment with business goals
Led risk mitigation efforts, reducing project delays and improving stakeholder engagement

Jan 2007 - Dec 2011

5 years

Croatia

PMO Manager

Croatian Telecom

Introduced project portfolio management methodology to evaluate business benefits at the corporate level
Coordinated and controlled 30+ large-scale, multi-million dollar projects, managing progress, budget, and scope
Designed and implemented a central system for project and portfolio management, achieving transparency, collaboration, and up-to-date reporting and implementing a transparent approval process aligned with corporate strategy
Developed and implemented a corporate project management methodology, unifying projects and improving overall project success by 27%
Analyzed KPI data and their relationships
Designed, developed, and implemented ITIL v2 and v3 processes, including change, release, and service level management, introducing measures for demand and change evaluation

Jan 2005 - Dec 2007

3 years

Croatia

Mentor

Croatian Telecom

Mentored project managers on large-scale corporate IT projects including HRIS, OSS systems, data warehouse, and data center
Supervised project preparation and initiation, business analysis and requirements development, procurement and contracting, detailed project planning, team structuring, and resource recruitment
Supervised project progress, risk management, and budget

Jan 2003 - Dec 2006

4 years

Croatia

CRM Program Coordinator

Croatian Telecom

Implemented a central CRM and service provisioning system, enabling significant company transformation through integration and automation of all core customer-facing processes with 2,000+ employees trained and migrated to the new environment
Conducted business analysis and designed new processes
Planned project scope for the program and related projects to smoothly deploy the new system
Coordinated and harmonized all activities, negotiated contracts, and managed operational, financial, business, and technological aspects of projects

Jan 2000 - Dec 2003

4 years

Croatia

Central Billing Project Manager

Croatian Telecom

Introduced a new central billing and accounts receivable system, replacing 15 subsidiary systems, achieving a 30% reduction in maintenance costs and enabling revenue growth
Planned implementation and migration strategy, overseeing 100+ team members and achieving migration completion with no issues or invoice errors

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Telecommunication, Professional Services, Information Technology, Food and Beverage, and Manufacturing.

Telecommunication

Professional Services

Information Technology

Food and Beverage

Manufacturing

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Information Technology, Business Intelligence, Operations, Customer Service, and Accounting.

Project Management

Information Technology

Business Intelligence

Operations

Customer Service

Accounting

Summary

I am a certified Project Manager and Business Analyst (PMP) with more than 25 years of hands-on experience in digital transformation, business systems implementation, and data analysis. I enjoy partnering with stakeholders to turn complex ideas into practical, effective solutions, aligning business goals with the right technology solutions. My expertise spans Agile, Waterfall, and hybrid methodologies, while my strong collaborative and interpersonal skills have helped bridge cultural differences and drive process optimization across various industries worldwide. As a Mathematician by vocation, I am very well-organised with an analytical and structured mind, paying attention to detail while also being able to zoom out to the big picture and identify potential risks upfront.

Skills

Areas Of Expertise Include:

Project Management
Business Analysis
Risk Management
Project Portfolio Management
Procurement & Contracting
It Governance
Digital Transformation
Team Management
Itil
Eu Funded Projects Management
Data Analysis

Projects Lifecycle Expertize:

Requirements Elicitation
Scope Definition
Sow Document
Project Planning And Scheduling
Budgeting And Costing
Vendor Management
Systems Migration
Integration
Qa/testing/roll-out
Implementation Strategy

Personal Skills:

Communication
Negotiation
Mentoring/coach
Stakeholder Relationship Development
Multicultural Team Management

Technical Skills:

Agile/waterfall
Sdlc
Itil
Microsoft Project And Ppm
Microsoft Office
Github
Jira
Google Suite
Excel

Languages

Croatian

Native

English

Advanced

German

Intermediate

Russian

Intermediate

Education

Faculty of Science, University of Zagreb

Master of Mathematics and Computer Science · Mathematics and Computer Science · Zagreb, Croatia

Certifications & licenses

EU Funded Projects Certified Manager

PMP

PMI

Statistics

Experience

Total positions 11

Experience in Telecommunication 16 y

Avg length 3 y 10 m

Longest experience 13 y 2 m

Global Experience

Countries worked in 4 (Croatia, United States, Canada, Denmark)

Primary country Croatia

Expertise

Recent roles Project Manager, Digital Transformation, Chief Operating Officer/Project Manager

Main industries Telecommunication, Professional Services, Information Technology

Main business areas Project Management, Information Technology, Business Intelligence

Qualifications

Highest degree Master

Certifications earned 2

Profile

Created

June 2025

Last Update

January 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Mira based?

Mira is based in Zagreb, Croatia and prefers 100% remote projects.

What languages does Mira speak?

Mira speaks the following languages: Croatian (Native), English (Advanced), German (Intermediate), Russian (Intermediate).

How many years of experience does Mira have?

Mira has at least 26 years of experience. During this time, Mira has worked in at least 10 different roles and for 7 different companies. The average length of individual experience is 2 years and 5 months. Note that Mira may not have shared all experience and actually has more experience.

What roles would Mira be best suited for?

Based on recent experience, Mira would be well-suited for roles such as: Project Manager, Digital Transformation, Chief Operating Officer/Project Manager.

What is Mira's latest experience?

Mira's most recent position is Project Manager at McCormick.

What companies has Mira worked for in recent years?

In recent years, Mira has worked for McCormick, GoCo by Telus, Grundfos, Nova Dynamics USA, and Freelancer.

Which industries is Mira most experienced in?

Mira is most experienced in industries like Telecommunication, Professional Services, and Information Technology. Mira also has some experience in Food and Beverage and Manufacturing.

Which business areas is Mira most experienced in?

Mira is most experienced in business areas like Project Management, Information Technology, and Business Intelligence. Mira also has some experience in Operations, Customer Service, and Accounting.

Which industries has Mira worked in recently?

Mira has recently worked in industries like Professional Services, Information Technology, and Telecommunication.

Which business areas has Mira worked in recently?

Mira has recently worked in business areas like Information Technology, Project Management, and Business Intelligence.

What is Mira's education?

Mira holds a Master in Mathematics and Computer Science from Faculty of Science, University of Zagreb.

Does Mira have any certificates?

Mira has 2 certificates. These include: EU Funded Projects Certified Manager and PMP.

What is the availability of Mira?

Mira is immediately available part-time for suitable projects.

What is the rate of Mira?

Mira's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.