Millicent K.-Transcriptionist | Audio Transcription • AI Review • Data Annotation

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Experience
Business Analyst / AI Product Analyst
- Gathered project requirements and prepared clear documentation for digital products.
- Reviewed workflows and maintained structured analysis using Excel, Google Sheets and project notes.
AI Trainer / LLM Evaluator & Data Annotator
- Evaluated AI and LLM outputs for correctness, naturalness and adherence to project guidelines.
- Annotated data, wrote evaluation rationales, and reviewed Polish-English content and transcripts.
Customer Service Representative
Safaricom PLC
- Handled customer enquiries by phone and digital channels, and maintained accurate records.
- Communicated clearly and professionally while resolving account and service issues.
Online English Teacher
2 years of experience
- Delivered tailored one-to-one English lessons online to learners at different levels.
- Prepared lesson materials and taught grammar, vocabulary, speaking and pronunciation.
- Tracked learner progress, corrected mistakes and provided constructive feedback.
Transcriptionist
5 years of experience
English and Polish Audio Transcription
- Transcribed audio into accurate text, following required transcription and formatting guidelines.
- Reviewed transcripts against recordings to correct omissions, wording and punctuation.
- Identified speakers and applied consistent labels to produce clear, readable transcripts.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology and Telecommunication.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Quality Assurance, Product Development, and Customer Service.
Summary
Detail-oriented transcriptionist with 5 years of experience converting audio into accurate, well-formatted text. Skilled in careful listening, proofreading and following transcription guidelines. Strong English-Polish communication, with additional experience in AI evaluation, data annotation and independent remote work.
Skills
- Audio Transcription
- Active Listening
- Transcript Review And Proofreading
- Speaker Identification
- Punctuation And Grammar
- Transcription Guidelines
- Document Formatting
- Ai / Llm Evaluation
- Data Annotation And Labeling
- Excel / Google Sheets
- Attention To Detail
- Independent Remote Work
- English And Polish
Languages
Education
University of Nairobi
Bachelor of Arts in Mass Communication · Mass Communication
Statistics
Experience
Global experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Millicent is based in Woźniki, Poland.
Millicent speaks the following languages: English (Advanced), Polish (Advanced).
Millicent has at least 6 years of experience. During this time, Millicent has worked in at least 3 different roles and for 1 company. The average length of individual experience is 2 years and 11 months. Note that Millicent may not have shared all experience and actually has more experience.
Based on recent experience, Millicent would be well-suited for roles such as: Business Analyst / AI Product Analyst, AI Trainer / LLM Evaluator & Data Annotator, Customer Service Representative.
Millicent's most recent position is Business Analyst / AI Product Analyst.
In recent years, Millicent has worked for Safaricom PLC.
Millicent is most experienced in industries like Information Technology and Telecommunication.
Millicent is most experienced in business areas like Information Technology, Quality Assurance, and Product Development. Millicent also has some experience in Customer Service.
Millicent has recently worked in industries like Information Technology and Telecommunication.
Millicent has recently worked in business areas like Information Technology, Quality Assurance, and Product Development.
Millicent holds a Bachelor in Mass Communication from University of Nairobi.
The availability of Millicent needs to be confirmed.
Daily rate distribution
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Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 6 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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