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Małgorzata Buława

PMO - Methods Expert

Małgorzata Buława
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Rumia, Poland

Experience

Mar 2023 - Present
3 years 1 month
Poland

PMO - Methods Expert

Nordea Bank AB S.A.

Expertise details
Position Summary
PMO - Methods Expert at Nordea Bank AB S.A.
Industries
Banking and Finance
Business Areas
Information Technology
Project Management
  • Supported complex project environments, including SAFe initiatives, IT teams, and portfolio management
  • Verified documentation compliance to advance projects to the next phase
  • Developed and implemented PMO procedures (SOPs, guides, knowledge bases)
  • Proficient with Jira, Confluence, SharePoint, Power BI, Power PPM, TfT
  • Delivered training and onboarding, including Time for Teams
  • Member of the internal pilot team for the 'Team Planner' tool
  • Maintained close contact with Methods and Tools to improve processes within teams
  • Supported the execution of Strategic Initiatives
  • Monitored project progress and provided regular updates to stakeholders
  • Explored implementation of a chatbot for 1st-line support within SME Common Support
  • Created an epic board and cooperated with Epic Owners in SAFe team
  • Coordinated implementation of auto-replies via Confluence
Jun 2019 - Mar 2023
3 years 10 months
Poland

Business Support Officer

Nordea Bank AB S.A.

Expertise details
Position Summary
Business Support Officer at Nordea Bank AB S.A.
Industries
Banking and Finance
Business Areas
Audit
Information Technology
Project Management
  • Participated in audit tasks and provided efficient business support to managers
  • Participated in Power PPM project – migration of documents from old tool
  • Managed Jira board ticket control and responses
  • Improved skill templates and updated SharePoint
  • Reviewed application and site owner duties
Jun 2012 - Sep 2018
6 years 4 months
Gdynia, Poland

SSC Network Specialist

Unifeeder A/S S.A.

Expertise details
Position Summary
SSC Network Specialist at Unifeeder A/S S.A.
Industries
Transportation
Business Areas
Customer Service
Logistics
Operations
  • Managed vessel notifications and port cooperation
  • Scheduled bunkering vessels and monitored pilot exemptions
  • Controlled vessel and container operations and costs
  • Collaborated with port authorities
  • Created and handled documentation manifests and bills of lading
  • Supervised vessel loops and voyage communications
  • Handled customer service, compliance documentation, invoice processing, and booking creation
  • Supervised and delivered ship documentation to port authorities
  • Organized companies for waste and oil disposal
  • Ordered and controlled bunkering
  • Settled accounts for ship and port movements
  • Analyzed, prepared, and distributed import/export lists to container terminals
  • Checked documentation for dangerous goods and refrigerated cargo
  • Created voyages in Exact tools
  • Prepared and distributed export lists to container terminals in Poland
  • Cooperated with the company's and terminals' stevedores
  • Entered bookings into the Softship system
  • Maintained constant contact with clients

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Banking and Finance and Transportation.

Banking and Finance
Transportation
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Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Customer Service, Logistics, Operations, and Audit.

Information Technology
Project Management
Customer Service
Logistics
Operations
Audit
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Summary

Fascinated by AI, I actively translate theoretical knowledge into practical experience by optimizing processes and developing applications through prompting, vibe-coding, and prototyping. My hands-on skills are demonstrated by exceptional results (e.g. „The Best Project" award, “ AI for Managers" among 300 participants). Seeking to contribute to a challenging team where I can leverage my skills and continue to grow.

Skills

  • Transport & Logistics

  • Operational Planning

  • Project Management

  • Artificial Intelligence (Ai)

  • Ai Tools Development

  • Chatbot “Know How”

  • Agile Methodologies

  • Safe (Scaled Agile Framework)

  • P30 (Portfolio, Programme And Project Offices

  • Change Management

  • Risk Management

  • Jira

  • Confluence

  • Sharepoint

  • Power Bi

Languages

Polish
Native
English
Advanced

Education

Sea University Gdynia

B.Sc. · Port and Fleet Operations Engineering · Gdynia, Poland

Sea University Gdynia

M.Sc. · Maritime Transport systems and logistics · Gdynia, Poland

Certifications & licenses

AIDEAS - Mastering Ai Fundamentals: From Algorithms To Ethics And Real-World Deployment – AIDEAS Certification (part 2 – hands-on practice)

AIDEAS - Mastering Ai Fundamentals: From Algorithms To Ethics And Real-World Deployment – AIDEAS Certification (part 1)

Career Essential In GenAi

Microsoft and LinkedIn

Ai Product Development: Technical Feasibility And Prototyping

Ai For Managers – Practical Course Covering Ml, Ai Tools, Rag, And Ai Projects

Ai Product Building With GenAi And Agent

The New Ai Tech Stack: Ai Literacy For Tech Leaders

Certified SaFe 5 Agilist

Pm Basic And Foundation Course

Human Resources Management Certificate

Driver’s License Category B

Statistics

Experience

Total positions 3
Experience in Banking and Finance 7 y
Avg length 4 y 4 m
Longest experience 6 y 3 m

Global Experience

Countries worked in 1 (Poland)
Primary country Poland

Expertise

Recent roles PMO - Methods Expert, Business Support Officer, SSC Network Specialist
Main industries Banking and Finance, Transportation
Main business areas Information Technology, Project Management, Customer Service

Qualifications

Highest degree Master
Certifications earned 11

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Małgorzata based?

Małgorzata is based in Rumia, Poland.

What languages does Małgorzata speak?

Małgorzata speaks the following languages: Polish (Native), English (Advanced).

How many years of experience does Małgorzata have?

Małgorzata has at least 13 years of experience. During this time, Małgorzata has worked in at least 3 different roles and for 2 different companies. The average length of individual experience is 4 years and 4 months. Note that Małgorzata may not have shared all experience and actually has more experience.

What roles would Małgorzata be best suited for?

Based on recent experience, Małgorzata would be well-suited for roles such as: PMO - Methods Expert, Business Support Officer, SSC Network Specialist.

What is Małgorzata's latest experience?

Małgorzata's most recent position is PMO - Methods Expert at Nordea Bank AB S.A..

What companies has Małgorzata worked for in recent years?

In recent years, Małgorzata has worked for Nordea Bank AB S.A..

Which industries is Małgorzata most experienced in?

Małgorzata is most experienced in industries like Banking and Finance and Transportation.

Which business areas is Małgorzata most experienced in?

Małgorzata is most experienced in business areas like Information Technology, Project Management, and Customer Service. Małgorzata also has some experience in Logistics, Operations, and Audit.

Which industries has Małgorzata worked in recently?

Małgorzata has recently worked in industries like Banking and Finance.

Which business areas has Małgorzata worked in recently?

Małgorzata has recently worked in business areas like Information Technology, Project Management, and Audit.

What is Małgorzata's education?

Małgorzata holds a Master in Maritime Transport systems and logistics from Sea University Gdynia and a Bachelor in Port and Fleet Operations Engineering from Sea University Gdynia.

Does Małgorzata have any certificates?

Małgorzata has 11 certificates. Among them, these include: AIDEAS - Mastering Ai Fundamentals: From Algorithms To Ethics And Real-World Deployment – AIDEAS Certification (part 2 – hands-on practice), AIDEAS - Mastering Ai Fundamentals: From Algorithms To Ethics And Real-World Deployment – AIDEAS Certification (part 1), and Career Essential In GenAi.

What is the availability of Małgorzata?

Małgorzata is immediately available full-time for suitable projects.

What is the rate of Małgorzata?

Małgorzata's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Małgorzata?

To hire Małgorzata, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

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Market avg: 520-680 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.