Marzie Ghaffari-Product and Service Designer
Check rate
Experience
Product and Service Designer
Objet
- Led process optimization initiatives and streamlined workflows to enhance platform usability, engagement, and overall user satisfaction.
- Designed wireframes and detailed user flows for new product features and website enhancements, leveraging qualitative and quantitative research to align with business objectives.
Service Designer
Frog (Milan studio)
- Conducted impactful research utilizing various methods across diverse sectors such as finance, healthcare, and social impact projects, translating gathered insights into design concepts, opportunities and flows.
- Facilitated dynamic stakeholder workshops, fostering cross-disciplinary collaboration among global participants, guiding the process to generate innovative solutions, and uncovering systematic issues.
- Executed stakeholder mapping analysis, illuminating key interdependencies and relationships to inform strategic decision-making and optimize project outcomes.
Service Designer
Creative Industries Lab
- Led the development of a comprehensive service strategy aimed at helping local and offline restaurants in navigating the challenges of the pandemic era, transitioning their business models from single-channel to multi-channel approaches for enhanced resilience.
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Manufacturing, Banking and Finance, Healthcare, Government and Administration, and Food and Beverage.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Product Development, Strategy, and Research and Development.
Summary
Proactive and passionate Service and Product Designer specializing in creating user-centric digital experiences. Experienced in strategy, research, and UX across e-commerce, healthcare, and finance. Skilled in AI-driven product development, I'm committed to delivering impactful, data-informed solutions that meet business and user needs.
Skills
Lifelong Learner
Creativity
Cross-Cultural Skills
Critical Thinking
Team Working
Leadership
Figma
Keynote
Indesign
Google Analytics
Illustrator
Jira
Languages
Education
Politecnico di Milano
Master of Product Service System design · Product Service System design · Milan, Italy
Soore University
Bachelor of Architecture · Architecture · Tehran, Iran, Islamic Republic of
Certifications & licenses
Agile Meets Design Thinking
University of Virginia Darden School of Business
Digital Product Management: Modern Fundamentals
University of Virginia Darden School of Business
Al For Everyone
Andrew Ng - Coursera
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Daily Rate Distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Similar Freelancers
Discover other experts with similar qualifications and experience
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a Product and Service Designer
Nearby freelancers
Professionals working in or nearby Milan, Italy
