José (Maria) B.-Manager SAM Service Development
Check rate
Experience
Manager SAM Service Development
BWI GmbH
- Analysis of existing customer reports based on MS Excel and deriving improvement or automation measures
- Quality assurance role for the existing reporting
- Further development of existing reports from MS Excel to the BI system (MicroStrategy ONE). Created a suitable concept followed by implementation within a project
- Creation of a technical support manual for the automated reports
- Development and documentation of Nintex workflows to automate reporting
- Development and documentation of PowerShell scripts to integrate data sources into the MicroStrategy ONE BI system
- Connecting external data sources to SharePoint for automated regular updates of existing procurement master data
Data Analysis & KPI Reporting Corporate for the Customer Interaction Center of BMW AG
GKK Dialog
- Data integration with Einstein Analytics Dataflows and Recipes to enable KPI analysis of marketing performance
- Visualization of the hotline backlog at queue level with Salesforce Tableau CRM (aka Einstein Analytics)
- Visualization of marketing campaign performance, including analysis of the conversion rate
Data Analysis & KPI Reporting Corporate for the Customer Interaction Center of BMW AG
Westhouse Consulting
- Business support for migrating the old company CRM system (TopDrive) to the new generation CRM (Salesforce)
- Performance analysis of marketing campaigns including conversion rate analysis
Data Analysis & Reporting Corporate Data Integration
Siemens AG
- Migrated KPI reports from PowerPoint to PrimeFaces charts using Oracle SQL (94 charts)
- Created charts to analyze the global penetration of EDI
- Created charts to analyze department performance
- Analysis of the impact of the company restructuring on the department
- Analysis of the performance and quality of IT service providers
- Development and implementation of a ticket pre-processor to improve ticket quality
Accounting, Billing & Reporting Corporate Service EDI
Siemens AG
- Creation of various billing models for the department
- Migration of the accounting and billing system from a mainframe environment (BS2000) to a client-server architecture (Linux Oracle)
- Maintenance and further development of the department's billing system (€10M per year, 800 customers)
System Architect Corporate Service EDI
Siemens AG
- Design, development, and implementation of the department's billing system into a mainframe environment (BS2000, COBOL)
Senior Software Programmer
Siemens AG
- Design, implementation, and maintenance of a cross-department inventory management system in a mainframe environment (BS2000, UTM-D, UDS-D)
- Expansion of the mentioned system into an ordering system
- Maintenance of a material master data system implemented in 10 countries
Application Programmer
Siemens SA
- Responsible for maintaining the inventory and ordering system
- Migrated reports from BS1000 to BS2000 using Easytrieve
- Developed system-level software for an integrated processing system (BS2000, UTM, UDS)
Job Automation and Reporting
Dragados y Construcciones
- Job automation including Job Control Language development in a mainframe environment (IBM 370)
- Report generation using various Computer Associates tools
Program Library Management and Reporting
INTECSA
- Maintained the program library and its documentation
- Generated reports for the HR department in a mainframe environment (IBM 360)
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Manufacturing, Information Technology, Construction, Automotive, Aerospace and Defense, and Government and Administration.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Supply Chain Management, Business Intelligence, Accounting, Finance, and Quality Assurance.
Summary
- Proactive mindset for all new challenges and technologies
- Strong analytical skills to optimize the use, consolidation, and integration of existing data
- Open, empirical approach, committed to finding the most efficient and simplest solution for customer needs
- Rapid prototyping to foster customers' creativity
- Many years of experience in platform migrations
Skills
Tech. Expertise: Salesforce Reports, Dataflows, Recipes, Dashboards (Expert)
Tech. Expertise: Data Warehouse (Good)
Tech. Expertise: Oracle Sql (Expert)
Tech. Expertise: Data Analytics (Good)
Tech. Expertise: Integration (Good)
Tech. Expertise: Javascript (Expert)
Tech. Expertise: Excel (Expert)
Tech. Expertise: Microstrategy One (Expert)
Tech. Expertise: Powershell (Good)
Tech. Expertise: Edi – Electronic Data Interchange (Good)
It Skills: Salesforce Tableau Crm (Expert)
It Skills: Nintex Workflows And Forms (Expert)
It Skills: Sharepoint (Expert)
It Skills: Windows (Good)
It Skills: Linux (Good)
Languages
Education
Escuela de Nautica de Bilbao
Merchant Navy · Bilbao, Spain
Physics
Colegio Nuestra Sra. del Recuerdo
Madrid, Spain
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
José is based in Munich, Germany and can operate in on-site, hybrid, and remote work models.
José speaks the following languages: Spanish (Native), German (Advanced), English (Advanced).
José has at least 48 years of experience. During this time, José has worked in at least 9 different roles and for 7 different companies. The average length of individual experience is 5 years and 10 months. Note that José may not have shared all experience and actually has more experience.
Based on recent experience, José would be well-suited for roles such as: Manager SAM Service Development, Data Analysis & KPI Reporting Corporate for the Customer Interaction Center of BMW AG, Data Analysis & Reporting Corporate Data Integration.
José's most recent position is Manager SAM Service Development at BWI GmbH.
In recent years, José has worked for BWI GmbH and GKK Dialog.
José is most experienced in industries like Manufacturing, Information Technology, and Construction. José also has some experience in Automotive, Aerospace and Defense, and Government and Administration.
José is most experienced in business areas like Information Technology, Supply Chain Management, and Business Intelligence. José also has some experience in Accounting, Finance, and Quality Assurance.
José has recently worked in industries like Automotive, Aerospace and Defense, and Information Technology.
José has recently worked in business areas like Business Intelligence, Customer Service, and Marketing.
José attended Escuela de Nautica de Bilbao for Merchant Navy.
The availability of José needs to be confirmed.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 7 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Similar freelancers
Discover other experts with similar qualifications and experience
Moez S.
Eric B.
Eduard V.
Christian S.
Kerstin B.
William N.
Ronald F.
Stephan M.
Stefan C.
Marco S.
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a Manager SAM Service Development
Mayooran T.
Hans L.
Mario T.
Christian D.
Asım Y.
Gerald G.
José C.
Martin T.
János K.
Jens H.
Nearby freelancers
Professionals working in or nearby Munich, Germany
Olga B.
Kristina S.
Johannes H.
Ales L.
Marco S.
Markus H.
Mohamad D.
Franz B.
Peter J.
Ursula H.
