Ekta Kakasaniya-Software Developer

Developed and maintained custom Salesforce solutions using Apex and Lightning Web Components (LWC) to improve functionality, scalability, and performance of the SurveyVista product.

Implemented automated workflows with Salesforce Flows, Apex triggers, validation rules, and process automation to optimize business processes and data quality.

Integrated external systems via REST and SOAP APIs for data exchange and third-party integrations.

Used Salesforce DX (SFDX) for version control, deployment, and easy updates.

Handled enhancements and bug fixes related to surveys, results, buttons, data collection, and records.

Reviewed code changes and worked closely with QA teams to ensure stable and high-quality deployments.

Collaborated with stakeholders and project managers to analyze requirements and translate them into technical solutions.

Supported process improvements through automation, data modeling, and platform customization.

Mentored junior developers in LWC development, Salesforce best practices, and debugging.

Led the migration of the SurveyVista website from WordPress to Salesforce Experience Cloud for better integration and platform consistency.

Delivered custom Salesforce solutions for clients such as Lowry Solutions, Advisa USA, GCA, Dürr Group, and Tip It Forward.

Conducted requirement analysis and created functional and technical documentation (FDD/TDD).

Designed and configured custom objects, fields, relationships, validation rules, and security models based on client requirements.

Implemented record-triggered automations with Salesforce Flows and Apex triggers.

Developed Apex classes and invocable methods for survey initiation, automatic email sending, and post-processing.

Designed and customized Lightning email templates for automated survey emails.

Created and configured surveys with SurveyVista, linked to Salesforce records for response collection and tracking.

Developed reports, report types, and dashboards to monitor survey results, status, and timelines.

Configured, tested, and validated solutions in sandbox environments following Salesforce best practices.

Created test cases and supported QA and UAT cycles.

Presented technical demos and solution presentations to clients and adjusted implementations based on feedback.

Deployed changes in development and production environments using change sets and CI/CD tools for stability and data integrity.