Deepanshu Agarwal - SAP C4C Functional Lead, Sales Cloud

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Kota, India

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Experience

Jul 2017 - Present

9 years 5 months

Remote

SAP C4C functional Lead

Confidential

 Worked on sale process: Lead, Opportunity, Sales quote, order.  Worked on Service process (Ticket, Repair, Complaint)  Worked on Fine Tuning and C4C UI concepts (Layout, business roles).  Worked on workflow and approval process design.  Handling web service Monitoring.  Worked on service Level, service categories & work distribution.  Worked on Ticket Routing Rule and Installed base.  Created Organization Structure and assigned employees according to responsibilities.  Worked on Business Roles, access restriction-based fields & Action.  Worked on Data work bench and transportation management.  Worked on Business Analytics.  Prepared BPD  UI Adaptation/ Different page layouts for business roles.

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Professional Services.

Professional Services

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Business Intelligence, Customer Service, Information Technology, and Sales.

Business Intelligence

Customer Service

Information Technology

Sales

Summary

 Around 13.8 years of work experience. 10 Years relevant work experience in SAP Customer Relationship Management (CRM) & SAP C/4 Hana C4C and 3.8 years in Sales.  Successfully carried out implementation and extended post implementation support on Sales and Marketing scenario in CRM.  Excellent analytical, planning, organizational skills with demonstrated abilities in leading motivated teams towards achieving organisational goals.  Hands on prototype scenarios using Scoping, Fine tuning of Business configuration, Data migration templates on Sap C4C.  Worked on Base customization, Marketing (Marketing plan, campaign Management, Segmentation, Lead Management and ELM), Sales (Opportunity Management, Quotation and Order Management.  Worked on Service process, Ticketing routing rules, service category, Service level agreement, installed base, Register product.  Worked on CRM-UI Configuration and Business Roles Functionalities.

Languages

English

Advanced

Education

Institute of Business Management & Research

MBA · Marketing

Rajasthan University

B.Tech · Computer Science

Certifications & licenses

SAP CPQ

SAP

SAP Sales Cloud

SAP

SAP Service Cloud

SAP

Statistics

Experience

Total positions 1

Experience in Professional Services 9.5 y

Avg length 9 y 4 m

Longest experience 9 y 4 m

Expertise

Recent roles SAP C4C functional Lead

Main industries Professional Services

Main business areas Business Intelligence, Customer Service, Information Technology

Qualifications

Certifications earned 3

Member since

February 2025

Last update

February 2026

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Frequently asked questions

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Deepanshu is based in Kota, India and can operate in on-site, hybrid, and remote work models.

Deepanshu speaks the following languages: English (Advanced).

Deepanshu has at least 9 years of experience. During this time, Deepanshu has worked in at least 1 role and for 1 company. The average length of individual experience is 9 years and 4 months. Note that Deepanshu may not have shared all experience and actually has more experience.

Based on recent experience, Deepanshu would be well-suited for roles such as: SAP C4C functional Lead.

Deepanshu's most recent position is SAP C4C functional Lead at Confidential.

In recent years, Deepanshu has worked for Confidential.

Deepanshu is most experienced in industries like Professional Services.

Deepanshu is most experienced in business areas like Business Intelligence, Customer Service, and Information Technology. Deepanshu also has some experience in Sales.

Deepanshu has recently worked in industries like Professional Services.

Deepanshu has recently worked in business areas like Business Intelligence, Customer Service, and Information Technology.

Deepanshu attended Institute of Business Management & Research for Marketing.

Deepanshu has 3 certificates. These include: SAP CPQ, SAP Sales Cloud, and SAP Service Cloud.

The availability of Deepanshu needs to be confirmed.

Daily rate distribution

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<€240 €320-400 €400-480 €480-560 €560+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

400

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100

Daily rate avg. 337 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

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300

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100

Median rate 344 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 15 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.