Agnieszka Chmielowiec-Senior Scrum Master
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Experience
Senior Scrum Master
eHealth Center
- Led a 41+ expert cross-functional unit delivering compliant national e-health solutions for the public sector
- Defined product vision and roadmap to increase digital adoption among patients and providers
- Drove process redesign and behavioral nudges to boost engagement with online services
- Established KPI and DORA dashboards to measure adoption and iteration speed
- Aligned backlog management and cross-functional delivery with OKRs
- Partnered with senior leadership to ensure regulatory compliance and secure stakeholder buy-in
AI Manager
Insurance Made Simple
- Used AI tools to automate and enhance social media content creation and engagement strategies
- Implemented process improvements to streamline and optimize daily insurance agent operations
Delivery Manager
Gootek.pl and NaLepszy.pl
- Led cross-functional, agile teams to deliver business value to clients
- Defined and prioritized product backlog, aligning product delivery with business objectives
- Re-engineered business processes and implemented AI-driven SaaS solutions, cutting manual workload by 72%
Senior Agile Coach
PAYBACK
- Led implementation of AI-powered coupon personalization based on user behavioral data, increasing engagement and purchase frequency
- Facilitated A/B testing and data analysis to validate new personalization strategies
- Co-created Product Center Domain Model enabling evidence-based decision making
- Collaborated daily with three cross-functional teams comprising 31 international experts
- Facilitated cross-team data discovery workshops to align data sources, KPIs, and ML model outputs (remote and in Munich/Warsaw)
Scrum Master; Agile Coach; IT Auditor
Medicover
- Designed data dashboards to monitor product KPIs and DORA metrics
- Audited five crucial projects using DORA metrics
- Provided daily support to two experienced cross-functional teams (23 experts)
- Coached product owners and upper management
Agile Coach
ABB via Avenga
- Planned and implemented SAP (ERP) in an agile way
- Managed and created one product owner role per team in the district
- Collaborated closely with upper management to make data-driven decisions
Kaizen Recruitment & Employer Branding Specialist; Agile Mentor
STX Next
- Collaborated daily with IT teams
- Removed impediments that limited teams’ ability to deliver value
- Co-initiated a grassroots initiative to help juniors, which evolved into STX Academy
- Performed delivery manager duties for clients
Kanban Consultant
Voucherify/Respective
- Delivered Scrum Master and Kanban toolbox training, mentoring, and coaching
- Collaborated with upper management to make data-driven decisions and influence company strategy
Essentials Scrum Master; Agile Mentor; Consultant
Mieszczanin INFORMATYKA
- Conducted audits, training, mentoring, and coaching
- Collaborated with upper management
Strategic Advisor; Agile Consultant
Kartony24.eu
- Conducted audits and process mapping
- Collaborated with upper management
- Provided training, mentoring, and coaching and supported recruiting efforts
Owner; Consultant; Scrum Master; Agile Coach; IT Auditor
People-Centered Management
- Published “People-centered management” (original title "Zarządzanie po ludzku"), an AI-powered coupon book available at Empik and Audioteka
- Personalized training, mentoring, and coaching per user
- Automated manual business processes with AI at Gootek.pl, achieving 72% workload reduction
- Designed data dashboards to monitor product KPIs and DORA metrics
- Audited five crucial projects, improving decision-making speed
- Provided daily support to two experienced cross-functional teams (23 experts)
Manager; Product Owner
Development Strategies Ltd. and Netesc LTD
- Facilitated team meetings, training, mentoring, and coaching
- Served as iOS game product owner
- Managed recruiting and vendor relationships
Team Leader
CEZ CARGO
- Removed impediments and blocks to the team’s progress
Project Management Specialist; Academic Teacher
Humanitas University
- Conducted financial and accounting control of projects, created and monitored Gantt charts, and performed ongoing reporting on project implementation
- Taught students in the Law and Administration program
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Professional Services, Manufacturing, Education, Retail, and Energy.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Business Intelligence, Human Resources, Operations, and Strategy.
Skills
- Data Analysis & Visualization: Python (Pandas, Numpy, Matplotlib), Sql, Power Bi, Looker, Kaggle; Creator And Solution Provider, My Own Digital Product
- Machine Learning & Ai: Llm Integration (Openai Api, Microsoft Copilot), A/B Testing, Recommendation Systems
- Data-Driven Decision Making: Experiment Design, Okrs, Kpi Tracking, Dora Metrics
- Product & Delivery: Backlog Management, Cross-Functional Team Leadership, Agile & Lean
- Tools: Jira, Confluence, Git/Github, Azure Devops, Figma, Miro
Languages
Education
Jagiellonian University
Master degree · Law and administration · Kraków, Poland
Certifications & licenses
Professional Agile Leadership I (PAL I)
Professional Scrum Master II Academy (PSM II)
Professional Scrum With Less
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Agnieszka speaks the following languages: Polish (Native), English (Advanced).
Agnieszka has at least 13 years of experience. During this time, Agnieszka has worked in at least 14 different roles and for 14 different companies. The average length of individual experience is 1 year and 11 months. Note that Agnieszka may not have shared all experience and actually has more experience.
Based on recent experience, Agnieszka would be well-suited for roles such as: Senior Scrum Master, AI Manager, Delivery Manager.
Agnieszka's most recent position is Senior Scrum Master at eHealth Center.
In recent years, Agnieszka has worked for eHealth Center, Insurance Made Simple, Gootek.pl and NaLepszy.pl, PAYBACK, and Medicover.
Agnieszka is most experienced in industries like Information Technology, Professional Services, and Manufacturing. Agnieszka also has some experience in Education, Retail, and Energy.
Agnieszka is most experienced in business areas like Project Management, Information Technology, and Business Intelligence. Agnieszka also has some experience in Human Resources, Operations, and Strategy.
Agnieszka has recently worked in industries like Information Technology, Professional Services, and Retail.
Agnieszka has recently worked in business areas like Information Technology, Business Intelligence, and Project Management.
Agnieszka holds a Master in Law and administration from Jagiellonian University.
Agnieszka has 4 certificates. Among them, these include: Professional Agile Leadership I (PAL I), Professional Scrum Master I (PSM I), and Professional Scrum Master II Academy (PSM II).
The availability of Agnieszka needs to be confirmed.
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