Agnieszka Chmielowiec - Senior Scrum Master

Q: What languages does Agnieszka speak?

Agnieszka speaks the following languages: Polish (Native), English (Advanced) .

Q: How many years of experience does Agnieszka have?

Agnieszka has at least 13 years of experience. During this time, Agnieszka has worked in at least 14 different roles and for 14 different companies . The average length of individual experience is 1 year and 11 months . Note that Agnieszka may not have shared all experience and actually has more experience.

Q: What is Agnieszka's latest experience?

Agnieszka's most recent position is Senior Scrum Master at eHealth Center .

Q: What companies has Agnieszka worked for in recent years?

In recent years, Agnieszka has worked for eHealth Center , Insurance Made Simple , Gootek.pl and NaLepszy.pl , PAYBACK , and Medicover .

Q: Which industries is Agnieszka most experienced in?

Agnieszka is most experienced in industries like Information Technology , Professional Services , and Manufacturing . Agnieszka also has some experience in Education , Retail , and Energy .

Q: Which business areas is Agnieszka most experienced in?

Agnieszka is most experienced in business areas like Project Management , Information Technology , and Business Intelligence . Agnieszka also has some experience in Human Resources , Operations , and Strategy .

Q: Which industries has Agnieszka worked in recently?

Agnieszka has recently worked in industries like Information Technology , Professional Services , and Retail .

Q: Which business areas has Agnieszka worked in recently?

Agnieszka has recently worked in business areas like Information Technology , Business Intelligence , and Project Management .

Q: What is Agnieszka's education?

Agnieszka holds a Master in Law and administration from Jagiellonian University .

Recommended expert

Poland

Check rate

Experience

Jul 2025 - Sep 2025

3 months

Senior Scrum Master

eHealth Center

Led a 41+ expert cross-functional unit delivering compliant national e-health solutions for the public sector
Defined product vision and roadmap to increase digital adoption among patients and providers
Drove process redesign and behavioral nudges to boost engagement with online services
Established KPI and DORA dashboards to measure adoption and iteration speed
Aligned backlog management and cross-functional delivery with OKRs
Partnered with senior leadership to ensure regulatory compliance and secure stakeholder buy-in

Jan 2025 - Aug 2025

8 months

AI Manager

Insurance Made Simple

Used AI tools to automate and enhance social media content creation and engagement strategies
Implemented process improvements to streamline and optimize daily insurance agent operations

Dec 2024 - Mar 2025

4 months

Delivery Manager

Gootek.pl and NaLepszy.pl

Led cross-functional, agile teams to deliver business value to clients
Defined and prioritized product backlog, aligning product delivery with business objectives
Re-engineered business processes and implemented AI-driven SaaS solutions, cutting manual workload by 72%

Jun 2023 - Nov 2024

1 year 6 months

Senior Agile Coach

PAYBACK

Led implementation of AI-powered coupon personalization based on user behavioral data, increasing engagement and purchase frequency
Facilitated A/B testing and data analysis to validate new personalization strategies
Co-created Product Center Domain Model enabling evidence-based decision making
Collaborated daily with three cross-functional teams comprising 31 international experts
Facilitated cross-team data discovery workshops to align data sources, KPIs, and ML model outputs (remote and in Munich/Warsaw)

Mar 2023 - Jun 2023

4 months

Scrum Master; Agile Coach; IT Auditor

Medicover

Designed data dashboards to monitor product KPIs and DORA metrics
Audited five crucial projects using DORA metrics
Provided daily support to two experienced cross-functional teams (23 experts)
Coached product owners and upper management

May 2022 - Mar 2023

11 months

Agile Coach

ABB via Avenga

Planned and implemented SAP (ERP) in an agile way
Managed and created one product owner role per team in the district
Collaborated closely with upper management to make data-driven decisions

Aug 2021 - May 2022

10 months

Kaizen Recruitment & Employer Branding Specialist; Agile Mentor

STX Next

Collaborated daily with IT teams
Removed impediments that limited teams’ ability to deliver value
Co-initiated a grassroots initiative to help juniors, which evolved into STX Academy
Performed delivery manager duties for clients

Apr 2020 - Feb 2023

2 years 11 months

Kanban Consultant

Voucherify/Respective

Delivered Scrum Master and Kanban toolbox training, mentoring, and coaching
Collaborated with upper management to make data-driven decisions and influence company strategy

Oct 2015 - May 2023

7 years 8 months

Essentials Scrum Master; Agile Mentor; Consultant

Mieszczanin INFORMATYKA

Conducted audits, training, mentoring, and coaching
Collaborated with upper management

Oct 2015 - Jul 2020

4 years 10 months

Strategic Advisor; Agile Consultant

Kartony24.eu

Conducted audits and process mapping
Collaborated with upper management
Provided training, mentoring, and coaching and supported recruiting efforts

Sep 2015 - Jun 2023

7 years 10 months

Owner; Consultant; Scrum Master; Agile Coach; IT Auditor

People-Centered Management

Published “People-centered management” (original title "Zarządzanie po ludzku"), an AI-powered coupon book available at Empik and Audioteka
Personalized training, mentoring, and coaching per user
Automated manual business processes with AI at Gootek.pl, achieving 72% workload reduction
Designed data dashboards to monitor product KPIs and DORA metrics
Audited five crucial projects, improving decision-making speed
Provided daily support to two experienced cross-functional teams (23 experts)

Dec 2014 - Sep 2015

10 months

Manager; Product Owner

Development Strategies Ltd. and Netesc LTD

Facilitated team meetings, training, mentoring, and coaching
Served as iOS game product owner
Managed recruiting and vendor relationships

Jul 2014 - Sep 2014

3 months

Poland

Team Leader

CEZ CARGO

Removed impediments and blocks to the team’s progress

May 2012 - Jun 2014

2 years 2 months

Project Management Specialist; Academic Teacher

Humanitas University

Conducted financial and accounting control of projects, created and monitored Gantt charts, and performed ongoing reporting on project implementation
Taught students in the Law and Administration program

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Professional Services, Manufacturing, Education, Retail, and Energy.

Information Technology

Professional Services

Manufacturing

Education

Retail

Energy

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Information Technology, Business Intelligence, Human Resources, Operations, and Strategy.

Project Management

Information Technology

Business Intelligence

Human Resources

Operations

Strategy

Skills

Data Analysis & Visualization: Python (Pandas, Numpy, Matplotlib), Sql, Power Bi, Looker, Kaggle; Creator And Solution Provider, My Own Digital Product
Machine Learning & Ai: Llm Integration (Openai Api, Microsoft Copilot), A/b Testing, Recommendation Systems
Data-driven Decision Making: Experiment Design, Okrs, Kpi Tracking, Dora Metrics
Product & Delivery: Backlog Management, Cross-functional Team Leadership, Agile & Lean
Tools: Jira, Confluence, Git/github, Azure Devops, Figma, Miro

Languages

Polish

Native

English

Advanced

Education

Oct 2010 - Jun 2012

Jagiellonian University

Master degree · Law and administration · Kraków, Poland

Certifications & licenses

Professional Agile Leadership I (PAL I)

Professional Scrum Master I (PSM I)

Professional Scrum Master II Academy (PSM II)

Professional Scrum With Less

Statistics

Experience

Total positions 14

Experience in Information Technology 9 y

Avg length 2 y 2 m

Longest experience 7 y 9 m

Global Experience

Countries worked in 1 (Poland)

Primary country Poland

Expertise

Recent roles Senior Scrum Master, AI Manager, Delivery Manager

Main industries Information Technology, Professional Services, Manufacturing

Main business areas Project Management, Information Technology, Business Intelligence

Qualifications

Highest degree Master

Certifications earned 4

Profile

Created

November 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

What languages does Agnieszka speak?

Agnieszka speaks the following languages: Polish (Native), English (Advanced).

How many years of experience does Agnieszka have?

Agnieszka has at least 13 years of experience. During this time, Agnieszka has worked in at least 14 different roles and for 14 different companies. The average length of individual experience is 1 year and 11 months. Note that Agnieszka may not have shared all experience and actually has more experience.

What roles would Agnieszka be best suited for?

Based on recent experience, Agnieszka would be well-suited for roles such as: Senior Scrum Master, AI Manager, Delivery Manager.

What is Agnieszka's latest experience?

Agnieszka's most recent position is Senior Scrum Master at eHealth Center.

What companies has Agnieszka worked for in recent years?

In recent years, Agnieszka has worked for eHealth Center, Insurance Made Simple, Gootek.pl and NaLepszy.pl, PAYBACK, and Medicover.

Which industries is Agnieszka most experienced in?

Agnieszka is most experienced in industries like Information Technology, Professional Services, and Manufacturing. Agnieszka also has some experience in Education, Retail, and Energy.

Which business areas is Agnieszka most experienced in?

Agnieszka is most experienced in business areas like Project Management, Information Technology, and Business Intelligence. Agnieszka also has some experience in Human Resources, Operations, and Strategy.

Which industries has Agnieszka worked in recently?

Agnieszka has recently worked in industries like Information Technology, Professional Services, and Retail.

Which business areas has Agnieszka worked in recently?

Agnieszka has recently worked in business areas like Information Technology, Business Intelligence, and Project Management.

What is Agnieszka's education?

Agnieszka holds a Master in Law and administration from Jagiellonian University.

Does Agnieszka have any certificates?

Agnieszka has 4 certificates. Among them, these include: Professional Agile Leadership I (PAL I), Professional Scrum Master I (PSM I), and Professional Scrum Master II Academy (PSM II).

What is the availability of Agnieszka?

Agnieszka is immediately available for suitable projects.

What is the rate of Agnieszka?

Agnieszka's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.