WAN Experts in Frankfurt

• Holistic responsibility for modernizing and expanding federal networks and upgrading critical data center and telecom infrastructure in the high-security agency environment of BDBOS
• Planning and management of the expansion of national BOS network infrastructure in the VS-NfD/KRITIS environment with technical decision authority at the architecture and component level (Cisco, Layer 2/3, WAN redundancy)
• Planning, tendering (EVB-IT/UVgO) and oversight of the upgrade of security-critical telecom infrastructure for emergency call 110/112 (ACD)
• Capacity planning, rack integration, structured cabling, power supply, cooling concept (CRAC/In-Row) and DCIM monitoring for data center expansion
• Building the IT department from scratch: structures, governance, processes, team recruiting, vendor selection and long-term IT strategy
• Planning and managing infrastructure and application migrations: migration strategies, batch planning, hypercare stabilization and rollback concepts
• Creating vendor-neutral specifications (telecom systems, signature solutions) according to EVB-IT and UVgO; contract award and vendor management
• Setting up a secure IT environment according to BSI basic protection, ISO 27001 and VS-NfD; developing IT security concepts and CMDB analyses
• Hands-on program leadership: decision papers for management and steering committees, risk management, reporting and change request control

• Main point of contact for the provisioning of end devices and operating systems
• Pre-installation of software according to company guidelines and integration into the corporate network (Wi-Fi, VPN, domain)
• User support with setup, process improvements, and handling of returns (RMAs)

Self-employed consulting, implementation, and support of IT infrastructures with a focus on IT security, network and server administration, virtualization, backup & recovery, IT documentation, asset management, and business continuity management.

• IT security consulting and implementation of technical protective measures
• Windows server and client support, patch management, user support
• M365 – Entra ID – MS Azure administration
• Planning, installation, and operation of LAN, WAN, WLAN, and VLAN infrastructures, Cisco, HP, Netgear, Sophos, Securepoint
• Support of virtual systems based on Hyper-V, VMware, and Proxmox
• Backup and recovery concepts including test recovery, documentation, and handover
• Introduction and maintenance of IT documentation, asset management, and inventory tracking
• Implementation of measures related to IT baseline protection, emergency manuals, and BCM
• On-/offboarding concepts with a focus on permissions, devices, data access, and handover processes

Security awareness and practical sensitization of users and IT staff

• Designed and specified the technical network integration of a new business-critical application system (MUREX) in the capital markets area in a complex interface and outsourcing environment.

• Created component specifications, a catalog of measures and an implementation plan.

• Ensured proper integration of the developed results in line with the bank’s framework: IT compliance, IT security, change and release management.

• Selected and integrated a new service provider for the bank; moved critical bank applications to the provider.

• Designed, implemented and supported the new Cisco network and Fortinet security setup at the service provider data center.

• Acted as technical interface between the bank, service providers and consulting partners.

• Supported and further developed the network and security infrastructure (clients, servers, networks); performed error analysis and implemented solutions within agreed service levels.

• Analyzed and diagnosed all security and network failures, glitches and malfunctions.

• Initiated continuous improvements to ensure efficient resource use and acceptable response times for users.

• Provided network support in a financial services organization and prepared operational changes on production banking network infrastructure for both large and small projects within strict change management discipline.

• Designed, defined, tested, governed and improved engineering standards.

• Performed the role of network architect for medium to large projects involving team resources.

• Implemented an access control solution and prepared tender documents for a visitor management system.
• As project manager, I was responsible for the successful rollout of a cloud-based access control system for two sites with around 4,000 employees.
• Accountable for the successful execution of the project.
• Created and aligned project plans and status reports with all stakeholders.
• Prepared/coordinated an initial effort or cost estimate and related planning for operational services implementation.
• Identified interfaces.
• Ensured budget and schedule compliance.
• As tender manager / demand manager, the following specific tasks were my responsibility:
• Analyzing potential suppliers.
• Gathering requirements.
• Creating and aligning the requirements catalog.
• Developing an evaluation matrix.
• Preparing the tender documents.

• Provided coaching and support to Scrum teams to adopt and implement agile practices effectively
• Analyzed business requirements and identified IT solutions to support business goals
• Evaluated existing IT systems and processes to identify optimization opportunities
• Managed stakeholder relationships and coaching
• Facilitated Scrum ceremonies and ensured adherence to Scrum principles and practices
• Identified and implemented lean startup process optimizations to improve efficiency and effectiveness of development and business processes
• Developed and monitored daily business strategies to ensure development goals were met
• Developed and implemented OKR strategies to align team goals with company objectives
• Tools/Methodology: Jira, Confluence, Miro, PowerBI, team building & mentoring, conflict resolution, impediment resolution

• User account management and creation in Active Directory
• Group management and modification in Active Directory
• Permission management on file servers
• Exchange/Outlook support
• VPN setup
• System and product support: Windows 10, Windows 11, Office 2019, Office 365, Active Directory, TeamViewer, RSA VPN, Microsoft Teams, RSA Security Console, Deep Discovery Mail Inspector, ServiceNow, Macmon

• Operation and administration of Windows 2016 / 2019 servers and domains
• Infrastructure services (Active Directory, ADFS, AD Azure Connect, DHCP, DNS, Group Policies)
• Consulting, support and troubleshooting of customer systems
• Documentation and concept design in the area of MS Active Directory
• Updating operation, process and system documentation
• Ticket handling (remote analysis and resolution via incident, change and problem management)
• Technologies: Windows 2022, Active Directory, ADFS, AD Azure Connect, DHCP, DNS, GPO, VMware vSphere, CheckMK, Exchange 2019, PowerShell, Jira, Confluence, Office 365, Matrix42, NetApp, Ansible

• Lead all program and project management activities for assigned customers around Mainframe modernization offerings
• Project management of Astadia services for Mainframe to Cloud project with German Railway (DB Cargo) and for legal services in Italy
• Project manage execution of proof of concepts and assessments in Legal, Banking, Telecommunications and Automotive for customers globally
• Represent Astadia in delivery, planning, and review contexts
• Guide self-organizing agile development teams to improve structure and dependency management
• Evaluate risks and impediments to success and assist with roadmap and increment planning
• Establish and supervise metrics for key program work and present to leadership, portfolio management and partners
• Tools: Teams, M365, Office365, MS Office, MS Project, Jira, SharePoint, Confluence, Azure DevOps

• Set of concurrent projects (BSS/OSS related)

• Administrative coordination with providers regarding required software packages

• Review of lists submitted by providers and coordination with relevant specialist departments

• Organization of tests of newly scripted software packages in collaboration with specialist departments and providers

• Selection and designation of employees responsible for testing and scheduling software approval dates

• Documentation and filing of the release form from the specialist department

• Tracking and escalation of issues to providers

• Rollout planning at site and department level and execution of the rollout considering WAN capacity

• Ensuring that no more than half of the employees at a site or in a department are migrated at the same time

• Scheduling dependent on the availability of all required software packages

• Processing 1st, 2nd and 3rd level tickets
• Analyzing, resolving and documenting incidents and service requests within incident and SLA management via KIX (OTRS) ticket system
• Monitoring and managing networks and servers, configuring network interfaces (Wallix & Zabbix)
• Providing user support for technical issues and onboarding to new systems
• Creating and maintaining documentation for IT systems, network configurations and processes
• Software installation and maintenance: installing, configuring and updating operating systems, applications and license management (Empirum, MS365, Admin Center / Exchange)
• Data backup and tape rotation (backup and recovery)
• Configuring antivirus software and applying security updates and patches (Matrix42 patch management)
• User management: creating, modifying and deleting user accounts and their access rights (AD / Azure)