Virtualization Experts in Austria

• Consulting and interim management at the intersection of IT operations and regulation
• Impact analysis and implementation planning for NISG 2026 and EU AI Act, including risk management and reporting and evidence processes
• Training for governing bodies and employees on regulatory obligations
• Teaching assignments in Data & Information Management and Human-Machine Interaction at Hochschule Burgenland, since 2023
• Supervision of master’s theses and participation in the examination board
• Expert presentations in business and educational institutions
• Design and development of data and AI products, platforms and pipelines
• Privacy-first architectures and Zero-Knowledge Encryption, cloud-native on EU infrastructure
• Connection to bank account systems via SEPA direct debit mandates and message formats according to ISO 20022 (pain.008, camt.053)
• MLOps and AIOps in ongoing operations
• Own applications under own brand: shared code base, separate delivery for each target device
• AI-assisted software development (vibe-coding), complete agentic pipelines, code generation, implementation, automated testing, CI/CD and release cycles
• Publications on EU AI Act, NIS2, DORA, CRA and CER as an integrated governance system
• Publications on data sovereignty, cloud economics and industrial image processing
• AI Governance / Compliance: Data Quality, Responsible AI, EU AI Act Readiness, Risk Classification, AI Ethics

TAF-P

Strategic IT transformation partnership covering infrastructure transformation, hybrid-cloud migration, data-centre consolidation and transformation of IT operating models.

• Managed integration of services from transition through transformation.
• Acted as customer-facing Single Point of Contact between Mercedes-Benz, Infosys and third-party providers.
• Managed stakeholder relationships, demand, escalations and service delivery.
• Established structured communication and governance with IT management and executives.
• Coordinated transition and transformation activities across multiple parties.
• Managed SLA-related activities and service governance.
• Coordinated third-party suppliers and delivery teams.
• Managed procurement activities from demand/forecast through delivery and invoicing.
• Supported transition activities and customer sign-off.
• Coordinated knowledge-transfer and documentation activities.

Environment: Enterprise infrastructure, Hybrid Cloud, Data Centres, Service Transition, IT Governance, Vendor Management

Owned the end-to-end architecture and the transition for the fourth licence period of the UK National Lottery: a complete technology stack replacement delivered against a hard regulatory deadline. Produced the end-to-end high-level architecture that served as the delivery baseline for the replacement of all major IT service components including infrastructure

Target architecture across two geo-redundant UK data centres: multiple VMware ESX clusters, OpenShift, MS SQL Server clusters, Oracle Exadata, integrated with AWS-hosted components and a retailer WAN over VSAT, DSL and LTE

Business continuity concept and geo-redundant high availability design

Review and approval authority over all low-level designs, application and infrastructure: network security, Oracle RAC, VMware, OpenShift, SQL clustering, geo-redundancy

Designed and implemented full hardware and network separation between test environments and staging/production

SME for third-party security audits against CIS benchmarks and NIST standards: preparation, execution, findings analysis, remediation prioritisation

Delivered software deployment to 45,000 retail terminals with minimal downtime, plus data migration from the incumbent end-to-end landscape to the new architecture

Transitioned 45,000 POS terminals and 19 million online players on time with no critical incidents

Owned the integrated transition plan for the full replacement of the lottery technology stack: work packages, milestones, dependencies and critical path across parallel technical sub-projects

Central organisational interface between internal IT leads, technical workstream leads, multiple external vendors and client executive stakeholders

Planned and led migration and cutover of live, regulated national infrastructure, including 80+ bare metal servers running VMware ESX, Microsoft VMs across several Active Directory domains, Linux VMs, OpenShift on Linux, 2 SANs, 2 Oracle Exadata systems, AWS components and a retailer WAN

Ran 4 full cutover dress rehearsals ahead of the 2 major go-live releases

Governed all changes through the ITIL change process and CAB; ran risk, issue and escalation management with regular status reporting to the Program Director and client's CTO

Onboarded the internal cyber security team and acted as architecture SME in pre-deployment security audits for client and internal security teams, including prioritisation and remediation of findings

Joined the programme as Enterprise Architecture Lead from May to September 2022, gaining detailed knowledge of the target infrastructure before taking overall delivery responsibility; after go-live, supported the delivery teams through the warranty phase

• Migrating from VMware to OpenShift Virtualization, 40+ workstreams / projects in parallel (Small- to Medium Sized VM Operators / Critical Factory Workload Owners / Large-Scale Data Center Operators)

Focus:

• Developing and providing Cloud Native Courses
• Architecture Consulting for Platform Engineering and Cloud Native
• Supporting Teams and People on their Cloud Native Journey

Delivered Trainings:

• Kubernetes Fundamentals - From Pods to Ingresses; 2 Days
• Platform Engineering on GKE - Operators, GitOps, Gateway API, Policy Management, Storage; 2 Days
• Platform Engineering on AKS - GitOps, External Secrets, Policy Management, Ingress/Gateway API and Storage; 4 Days

Currently In Progress:

• Platform Engineering Basic / Advanced on OpenShift - OpenShift/Kubernetes Basics, GitOps, External DNS, External Secrets; Multi-Step Program with 2 Course Blocks (3 and 2 Days) and self-paced projects

Project goal: Introduce OpenShift as the run-time platform and migrate all applications to OpenShift.

My contribution: Make sure logging and monitoring for the applications were in place. Set up and put into operation the OpenShift components for logging and monitoring (Elasticsearch, Prometheus, and Grafana). Develop and implement the security concept for OpenShift. Work with developers to define and carry out the application changes needed for the OpenShift migration. Integrate monitoring into the applications.

Technical environment: Java, WebSphere Liberty, OpenShift components, Elasticsearch (ELK stack), Prometheus, Grafana.

• Planning and implementation of IT infrastructures for clients
• Automating deployments with AWS CloudFormation and AWS CDK
• Monitoring and optimizing cloud environments and the entire IT infrastructure
• Providing technical support and troubleshooting infrastructure issues
• Collaborating with development teams on CI/CD processes

• Owned day-to-day IT operations for Service Desk, Field Service, and on-call support, ensuring business continuity for a multi-site environment
• Led the transition from Lotus Notes incident tracking to ServiceNow, defining process design, workflows, roles, and reporting
• Implemented a modern telephony system with integrated reporting, enabling real-time visibility of volumes, wait times, and SLA adherence
• Launched a customer self-service portal and on-site walk-in support model to improve first-contact resolution and user experience
• Designed, documented, and rolled out SLAs, delivering targeted training for engineers and stakeholders to drive adoption and compliance
• Acted as process owner for service operations, establishing operating procedures, request/change/incident interfaces, and quality controls
• Partnered with business and IS/OT stakeholders to prioritize demand, reduce operational risk, and improve service reliability

• Acting as the sole program owner for BizMax and SaaS Monitoring products, integrating enterprise business insights with platform reliability and health monitoring to drive revenue growth and operational confidence.
• Own delivery of complex B2B technical initiatives at LastPass, driving implementation of innovative security and platform features across the broader zero-knowledge ecosystem.
• Work with backend, frontend and DevOps teams; manage stakeholders from Product, Marketing, Engineering, Architecture, Security, Platform, UX, and Quality to define scope, priorities, success metrics, and delivery plans while driving technical decision processes.
• Lead program planning and execution across multiple workstreams, ensuring delivery on time, within scope, and aligned with business objectives; mentor cross-functional teams and act as the primary escalation point to remove blockers and maintain delivery momentum.
• Drive annual strategic planning and budgeting, working with senior leadership and directors to align priorities, secure funding, and optimize resource allocation; proactively identify, manage, and mitigate technical, delivery, and dependency risks throughout the full program lifecycle, escalating issues early to minimize impact.
• Lead internal dogfooding initiatives and external beta programs, collaborating directly with customers to validate functionality, usability, and performance.
• Support go-to-market activities by contributing to customer-facing content, including blogs, talks, and product communications; own go-live readiness, hypercare coordination, and program closure, ensuring lessons learned are captured and applied for continuous improvement.
• Successfully led a large-scale greenfield program, designing and implementing end-to-end delivery and governance processes from scratch to deliver SaaS Monitoring and BizMax features, generating a multimillion-dollar increase in ARR and becoming a major revenue stream for the company.
• Designed repeatable AI-assisted workflows that improve planning accuracy and reporting efficiency.
• Founded and implemented standardized cross-team PMO processes and templates, including project overview, project brief, T-shirt sizing, risk register, ADR/RFC, release rollout plan, CAB, program closure, lessons learned, internal and external beta programs, and dogfooding, establishing a company-wide framework supporting delivery of the largest-scale programs.
• Mentored junior team members, new hires, and employees undergoing transformation initiatives, supporting skills development and adoption of modern delivery practices.

• Pivoted the company into data-driven and AI-powered energy optimization solutions for microgrids, energy communities, and grid operators.

• Infrastructure automation with Ansible, AWX, Docker/DockerCompose/Kubernetes, GitLab, Bash, Python (Ubuntu)
• Infrastructure monitoring with Icinga2
• Software development in Python
• Qemu, KVM, libvirt

• Industry: Wholesale
• Role: Implementation, Design, Strategy Consulting, Support, Troubleshooting, Performance Tuning, Architecture
• Scope: Company-wide
• Activities:
• Migration/upgrade execution and support for IBM Cognos Analytics and IBM Cognos Controller, Planning Analytics 2.1 (Planning Analytics Workspace (PAW), Planning Analytics Excel (PAFE), Cube Views, Multidimensional Expressions (MDX))
• Operational and Strategic Consulting and Support for the internal IT team in Installation, Configuration, Performance Tuning and Architecture, Security and Compliance
• System Environment: IBM Cognos Analytics 11.1x, IBM Planning Analytics Workspace 2.1, IBM Planning Analytics Excel 2.1, IBM Cognos Controller 11.1, Windows Server 2025, Windows Server 2022