Oracle Database Experts in Nuremberg

Planning, execution & moderation of crisis communication and reputation management

AQIM is a non-profit organization based in Austria. An association of interim managers from Germany and Austria. Founded in December 2024. Multi-part training with workshops and consulting for preventive crisis communication, in cooperation with the founding members and those responsible for communication. To assess crisis potential for the market entry strategy and ahead of a digital campaign.

The project in a nutshell:

Consulting and training for the purpose of:

• Analysis of crisis potential as a new market entrant and its internet-based communication activities
• Planning and developing crisis communication with targeted measures
• Developing a crisis plan to minimize reputation risks in an emergency
• Conducting training and information sessions

Success:

• What started as a one-time consulting event for preparing an information campaign became a multi-part workshop on preventive crisis communication. This not only gave the organization expertise and confidence in the event of acute challenges, but also gave the participating interim managers new skills for their day-to-day work on assignments
• The workshop enabled those responsible to launch the information campaign that was being prepared at the time and planned for six months, as scheduled at the end of January 2026 on social media
• Careful scheduling and defining how to handle critical voices in terms of terminology and tone, as well as compliance rules, ensured a smooth start and run of a 3-month information campaign

Embedded Analytics & AI-assisted BI

Design and development of an integrated analytics solution based on ASP.NET Core, Power BI Embedded, and LLM services to provide contextual business information.

Development of an AI agent with Function/Tool Calling for secure orchestration of REST APIs, SQL data sources, and technical services within defined business processes.

Build-up of automated BI workflows including workspace management, deployment processes, and scheduled refresh via the Power BI REST API.

Implementation of secure service-to-service communication with Microsoft Entra ID and service principal, as well as integration into existing enterprise system landscapes.

Technologies: ASP.NET Core, C#/.NET, Power BI Embedded, Power BI REST API, LLM API, AI Agents, Function/Tool Calling, Entra ID

• Engaged within the Information and Security Management division for a Proof of Concept (PoC) project focused on developing a Client Security Portal.
• Managed project resources across the UK, India, and Germany.
• Architected and deployed the PoC solution leveraging a modern Java stack, Google Cloud Platform (GCP) with Kubernetes, and Active Directory (Entra ID) for authentication.
• Implemented OAuth 2.0 for authorization.
• Ensured DORA alignment according to Deutsche Bank security rules and regulatory preparation.

• Thorough process analysis to identify weaknesses and assess optimization potential

• Precise modeling of business processes using BPMN 2.0

• Creation of detailed requirements and functional specifications to document use cases

• Comprehensive gathering of existing company processes

• In-depth process analyses to uncover potentials

• Moderation and facilitation of workshops with subject matter experts and executives

• Taking on project management for selecting and implementing a new ETRM system environment

• Operational implementation and handling of the document flow between internal and external partners (such as engineering, contractors, project management, certification body, claim management)
• Formal review of documents in the document management system (thinkproject!)
• Setting up and further developing SharePoints in the early, dynamic development phase of projects in close cooperation with the project teams

• Consulting on functional topics and their feasibility with Zoho technologies
• Implementing solutions based on Zoho
• Integrating Zoho solutions with third-party systems
• Performing data migrations
• Training and support

• Developed KPI dashboards using Power BI and DAX for 4+ business units, improving reporting transparency and strategic decision support.
• Migrated enterprise finance data views into dbt models, implementing modular SQL transformations, version-controlled data pipelines, and automated documentation to create a scalable analytics layer.
• Built dimensional data models in Snowflake for enterprise finance data, enabling scalable forecasting and supporting executive decision-making.
• Designed end-to-end ETL/ELT pipelines using Snowflake and SAP HANA, integrating data from 3+ enterprise systems.
• Automated monthly reporting workflows using SQL and Power BI, delivering strong business impact by reducing manual effort by 80%.
• Collaborated with finance stakeholders to translate business requirements into analytical data models, supporting strategic decision-making cycles.
• Delivered ad-hoc financial reports using Power BI, reducing turnaround time by 60%.
• Implemented data validation logic in SQL, resolving 95% of recurring data quality issues.

• Extension of test software for functional testing of IO modules in WPF with MVVM
• Configuration and extension of a specialized WPF control from Nevron
• Connection to Siemens PLCs via Siemens OPC UA Client and Allen-Bradley/Rockwell PLCs via Codebix OPC UA Client
• Integration of various data sources via REST API and JSON
• Development of stored procedures, views, and triggers for PostgreSQL and SQL Server with ADO.NET and Entity Framework 6

• Acting as the program lead for digitally enabled services, overseeing projects like Transformation, remote scanning (WeScan), e-commerce, and OneGate (budget: ~€5M p.a.).
• Developed the transformation strategy and roadmap for a supply and demand platform on ServiceNow, driving harmonization and integration of legacy systems.
• Led cross-functional teams in designing and rolling out these digital business models on the ServiceNow backend platform.
• Enabled strategic decision-making by building Azure DevOps transparency structures and using Agile methods like PI Planning and WSJF prioritization.
• Served as the business demand manager and digital counterpart for CS CRM.
• Managed internal project organization, external partners, and organizational interfaces and dependencies with other departments.
• Executed RFPs and managed vendors according to contracts and internal requirements.
• Contributed to Project sucCeSs, Northstar, and was part of the RaaS Tiger Team and Spryker Customer Advisory Board.

• Sustained new business growth with 120%+ book-to-bill despite challenging corporate and market headwinds.
• Delivered the strongest deal conversion across business lines and Cloud regions (qualified: 50%+ win rate, 70%+ hit rate).
• Expanded and strengthened Cloud, Smart Data/AI, and Sovereignty capabilities and partnerships.
• Improved operational efficiency, transparency, and speed by optimizing Sales, Pre-sales, and Workforce Management processes — reducing time to staffing, enhancing solution readiness, and faster time to offer.
• Coached and mentored emerging talents and future executives.
• Served as a member of the global Eviden Executives team.
• Secured new market recognitions for team achievements, including:
• ISG Leader Ratings in multiple Cloud Services categories (Azure, Microsoft 365, SAP, AWS)
• Industry Awards such as Best Innovative Project 2023 (Red Hat) and Project of the Year (Ionos)
• Global Recognition as Challenger in Public Cloud (Gartner)

• Tribe Home, Product Area 4 - Customer in Life, Squad Cybertron.
• Analysis, design, development, and testing of new requirements for Optimmo, mortgage financing software.
• Analysis, design, development, and testing of the JEE application MWS kredit-baufi.
• Analysis, design, development, and testing of the Wicket Optimmo application.
• Analysis, design, development, and testing of kredit-baufi batch programs.
• Migration of kredit-baufi batches to RHEL9.
• CiL SCS consumer pacts with Finagle.
• CiL SCS touch point architecture integration.
• Team size: 10.
• Tools / Frameworks: OpenJDK Java 17, Kotlin 1.6.0, Azure, Jenkins, Stash, JEE, GitLab, JIRA, Confluence, git, Spring 6.0, Spring Cloud, Spring Data, Hibernate, JPA, JMS, Kafka, Oracle, PL/SQL, Red Hat Enterprise Linux (RHEL), Maven, REST, JBoss, IntelliJ IDEA, Wicket 9 and 10, Istio.

• Consolidation of several interdisciplinary departments (responsibilities: Corporate Finance & Treasury, Financial M&A, Commercial M&A, M&A PMO)
• Redesign and establishment of the company-wide M&A process
• Operational management of (inter)national M&A projects

• enhancements for the City Education Office in warehouse and inventory management
• revision of the picking lists including printing of images
• implementation of the output of reservation slips
• creation of a delivery routing plan
• representing schools as storage locations to track which school has which equipment at any time

• IoT platform to connect, transform and get actionable results
• Built a microservice observability solution to enhance developer and operations insights
• Did advanced performance optimizations in .NET code, DB and time series
• Provided architectural consultation for developer teams on performance, scalability, reliability and code quality
• Evaluated and built PoCs for new technologies including time series DBs and messaging platforms
• Technologies: C#/F#/Rust, InfluxDB, ClickHouse, Prometheus, Grafana, k6, RabbitMQ, EMQX, Docker, Kubernetes, Azure AKS