Microsoft Project Experts in Zurich

Led implementation of an Azure cloud-based, event-driven enterprise integration platform connecting Salesforce, Momentus(event) and ERP applications. Reduced overall costs by 60%, lowered operational errors to under 1%, and delivered on time.

• Led the full project lifecycle from initiation to delivery using agile and hybrid methods - platform vision, feasibility, technical blueprint, architecture, implementation, integration, testing, rollout and business adoption.
• Built the engineering team from the ground up, leading teams across Switzerland, Bulgaria and India using Scrum and Kanban; established Jira, Confluence, Asana and SharePoint for delivery and reporting.
• Established and managed frequent steering meetings, reporting that gave stakeholders transparency and drove key decision-making.

• PMO project “Bantiger2” due diligence/business case outsourcing Post CH IT Services to Swisscom
• PMO & consultant internal communication project/change communication “My IT” implementation of 20 Swiss Post IT applications to ServiceNow with Go-Live
• PMO, change communication and processes for project “ZSB” – rebuild new applications for all Swiss Post Logistic Services such as shipments and search

• Designed the growth and digital strategy for an EU distributor
• Established a differentiation strategy focusing on horizontal portfolio expansion, ESG and SG&A cost reduction using new digital sales and service channels
• Offered same-day logistic delivery for key customers, increasing customer satisfaction by 25%

• Solely responsible for two portfolios totaling USD 1 million with an average monthly performance of 2%
• Responsible for the investment strategy, specializing in US equities and ETFs (exchanges: NASDAQ and NYSE)
• Market, trend, data, and technical chart analysis
• Risk management – diversification, daily/weekly risk mitigation measures (rebalancing) to ensure optimal portfolio profitability

• Overall management of the international program to implement the KYX solution for the regulatory traceability of global financial and goods flows
• Steering the end-to-end integration of finance, logistics and compliance systems in a global network
• Responsible for planning, budgeting, quality assurance and reporting to the global program committee
• Leading interdisciplinary project teams and coordinating multinational stakeholders
• Designing and negotiating strategic partnerships with technology and vendor partners
• Ensuring smooth execution of all project phases from development to rollout in cross-regional markets
• Building a global KYX ecosystem with high regulatory impact
• Managing an international program with direct relevance for Deloitte Global
• Establishing standardized interfaces between finance and logistics systems

• Participating in a strategic enterprise project to introduce a centralized customer data platform ("Single Source of Truth") to eliminate redundant data storage and accelerate digital services

• Analyzing and documenting business and system requirements for migrating large, heterogeneous data sets (ETL) and for continuous data synchronization between core systems and the new platform

• Close collaboration with business units, data engineers and architects to gather and validate requirements, and to ensure data quality, consistency and regulatory compliance

• Defining the migration strategy, specifying ETL processes and synchronization mechanisms, and documenting technical interfaces

• Developing and executing test cases for migration and synchronization processes, and performing defect analysis to ensure data integrity and system stability

• Technologies: SQL, Microsoft SQL Server, Azure DevOps, Confluence, UML, RESTful Services, Swagger, Postman

• Responsible for IT integration test and user acceptance test for SAP S/4 Hana and BDO BO Customer Financials Management
• Led the test team (business testers and IT testers)
• Resource planning and control within the test team
• Created test concepts and test plans
• Performed test risk analysis
• Coordinated test execution and defect tracking
• Ensured test progress
• Generated and visualized reports
• Summarized test reports and reported to management
• Prepared and conducted user acceptance tests
• Managed SIGMA and JIRA/Confluence at project level

• Acted as project lead in different internal projects, including the development and implementation of innovative solutions based on machine learning, virtual and augmented reality with the aim of providing great user experience
• Drove project planning, execution and reporting, designed risk mitigation and schedule adjustment plans to bring the projects on the green path
• Directed the process optimization and conducted project reviews by being the liaison between engineering teams and executive stakeholders
• Served as agile coach and led the scrum ceremonies such as daily stand-ups, sprint planning, sprint review and sprint retrospective

• Awarded the degree of Doctor of Economics (Dr. oec.)
• Passed doctoral examination with the grade "good"
• Dissertation: Development of OR-based software systems – concepts for problem- and user-oriented design

Application ownership and further development of test user management (TUM)

Areas of responsibility: Application ownership (Application Ownership / ITSO), application management, incident management, deployment / release management, requirements management, prioritization, further development, automation, and interface management

Technologies: SQL Server, Python, GitLab, UC4, Lieberman, Linux

Responsible for the operation and continuous development of a central application for managing more than 5.000 technical test users and their data.

Gathered and assessed business requirements, independently prioritized further development, and planned and coordinated implementation using agile methods and PI Planning, in close collaboration with the relevant business units and IT teams.

Expanded the central SQL Server database with additional information about test and real users, and integrated further applications through defined interfaces. The modular application used Python-based processing components, with execution and workflows controlled through UC4. This enabled data from different source systems to be automatically transferred, processed, and made available, as well as new test users to be created automatically.

Ensured reliable application operations and continuously optimized and automated existing processes.

Application ownership, modernization, and migration of incident management (TRANT)

Areas of responsibility: Application ownership (Application Ownership / ITSO), application management, incident management, deployment / release management, requirements management, software modernization, migration, interface integration, and quality assurance

Technologies: UC4, Jira, SQL Server, Oracle, Java, Python, Lieberman, Linux, Jai

Responsible for the operation and development of an application that automatically records, processes, and forwards technical incidents in various test environments.

Automated the creation of Jira incident tickets when UC4 workflows were blocked, including routing them to the relevant application managers.

Modernized the application by migrating from Java to Python, moving the database from Microsoft SQL Server to Oracle, and replacing the Jenkins scheduler with UC4.

Integrated the Jira API and used the bank's internal AI solution Jai to support code migration and subsequent validation. Independently and critically reviewed AI-generated results for business and technical accuracy.

Shift lead for operations control in test environments

Areas of responsibility: Monitoring various test systems

Technologies: UC4, TSO, HOST, Azure-Cloud

Responsible for monitoring and controlling automated processing workflows in various test environments, including systems running in the Azure-Cloud.

Monitored UC4 and HOST workflows and analyzed and handled incidents. When processing workflows were blocked, Jira tickets were automatically created through TRANT and assigned to the relevant application owners. In coordination with them, affected jobs were restarted or stopped as needed. HOST processes were also monitored and controlled through OPC.

A multi-shift operation was introduced to ensure stable and as continuous as possible testing.

Test data anonymization manager

Areas of responsibility: Planning/anonymizing/publishing production data for test systems

Technologies: UC4, Informatica (PowerCenter and IDMC)

To ensure test environments could run with real data, production databases were cloned regularly. Production data had to be untraceable in test environments. For this reason, the cloned databases were first anonymized with Informatica PowerCenter and later with Informatica IDMC. Critical tables and columns in the various databases (Oracle, SQL-Server, MongoDB) had to be identified and analyzed at the data level. Rules for handling critical data were agreed with the application owners.