Grafana Experts

Working Environment

• Insurance / Claims Management (Property, Liability, Automotive)
• REST-based ClaimAPI with Guidewire ClaimCenter

Scope

• Further development of the internal REST-based ClaimAPI with Guidewire ClaimCenter as the backend and various portals/front-end offices as clients, and with the following objectives: + increased AI-supported claims processing outside of Guidewire ClaimCenter + and support for all lines (property, liability, automotive).
• Further development of automated claims processing

Activities

• Interfacing IT & Business
• Design activities with documentation in Confluence, Jira: + Requirements engineering (functional and non-functional) + Design of REST endpoints and coordination with interface partners (esp. AI-colleagues) + Identification, design and evaluation of alternative solutions (moving away from a monolithic approach toward fine-grained endpoints, with code reuse across all lines if possible) + Creation / refinement of product backlog items in Jira, i.e. epics, user stories and tasks, incl. alignment with developers & POs during (pre-)refinement sessions + Using AXA Secure GPT when creating / refining user stories (description, acceptance criteria) and designing REST endpoints + Estimation and prioritization of user stories and tasks during Sprint Planning sessions + Coordination and support during the implementation of Product Backlog items + Driving decision making with preparation and presentation of decision-making documents
• Quality assurance: + Test management, including test case creation using Xray in Jira + Test execution using Bruno as REST client and in Guidewire ClaimCenter + Submission of test artifacts for PO approval + Analysis of production bugs

Methods Big Room Planning (aka PI-Planning in SAFe), Scrum, BPMN, EPK, UML, ERM, DDD

Tools / Tech Stack Teams, Confluence, Jira with Xray, OpenAPI/Swagger, REST, JSON, XML, MS Office, Bruno, GitHub repository (reading), Guidewire ClaimCenter, AXA Secure GPT (AXA's in-house GenAI solution based on Azure OpenAI)

Remote freelance role focused on Agentic AI strategy, secure application patterns, and reusable agentic workflows for a government agency.

• Development and implementation of an open-source Agentic AI strategy for a government agency, with a focus on GDPR, security, and self-hosted solutions
• Development of reusable agentic workflows and business applications that enable non-technical employees to solve business problems independently
• Implementation of nine business applications with Single Sign-On (SSO) and Azure PostgreSQL integration on Hetzner Linux servers

Techstack: Python, Streamlit, Anthropic SDK (Claude), Azure, Linux, PostgreSQL, MS SQL, Angular

Reporting and controlling using Power BI for a production ERP system

• Analysis of ERP data and interfaces for use in Power BI dashboards
• Evaluation and migration of existing reports (e.g. Excel) to Power BI
• Development of an authorization concept for selective data access
• Documentation and training on the use and customization of Power BI dashboards

Label: Power BI, Excel, SelectLine ERP, Microsoft SQL, SQL Server Management Studio

• Industry: Insurance, Trade, IT
• Customers & Projects: Consulting and selling insurance and similar services
• Main tasks: Insurance consulting (health insurance, retirement planning, wealth building); commercial services, inside and field sales; sales data analysis and forecasting; customer consulting and support; opening a new sales headquarters for private and business customers; business development & innovation management; business use case development; process optimization; stakeholder management; team leadership and training; preparation and delivery of trainings;
• Technologies used: Microsoft Office 365, Microsoft Teams, Jira, Draw.IO, Camunda 8, Java (8, 17,21,25), Git, Spring Boot, Spring Batch, Spring Data REST, Spring Web, Spring Security, J-Unit, Playwright, Lombock, Vaadin, H2, PostgreSQL (16, 17 18), pgAdmin, Docker, LLMs, JasperSoft Studio, JasperReports

• New development and further development of the existing MS Dynamics CRM

IT systems: Microsoft Dynamics Customer Service, SharePoint, DevOps, SAP IS-U

• CRM implementation / further development
• Taking over from the previous service provider
• Business process analysis
• Agile project organization
• Business analysis / requirements engineering with AI support
• Use of AI in development
• Analysis of master data processes
• CRM customer data management
• Requirements documentation
• Stakeholder management
• Workshop moderation

Project: Defect Generation on Test-Bench Images of Metal Surfaces Environment: Automated Visual Inspection (AVI), Metallurgy & Manufacturing

• Objective & Implementation: Designed, architected, and trained Generative Adversarial Networks (Pix2PixHD / SPADE) for image-to-image transformation. Targeted generation of synthetic material defects (e.g., cracks, inclusions, scale) on rough metal surfaces under real test-bench lighting conditions for privacy-compliant and efficient dataset expansion (data augmentation).
• Technical Design: Implemented robust Generative AI and computer vision pipelines in Python and PyTorch. Used semantic segmentation approaches for mask-controlled defect synthesis and subsequent evaluation with EfficientDet object detection models.
• Business Impact: Massive dataset upscaling (10x) without time-consuming and costly physical test-bench runs, while significantly improving the detection performance of automated inspection systems.

Technologies & Skills Used: Python | PyTorch | SPADE | Pix2PixHD | EfficientDet | Machine Learning | Semantic Segmentation | Computer Vision

• Focus: System architecture, cloud-native platforms, microservices, API design
• Product: Pflege-Pfad is a digital placement platform that directly connects relatives of people in need of care with verified care services and caregivers – without an agency and without ongoing fees.
• Business analysis & process design:
• Analysis of the German care market and identification of the key pain points of both target groups.
• Modeling of core business processes: registration, verification, care request, application, placement, and rating.
• Definition of the business model as a freemium/premium model with optional contact unlocking.
• Creation of user stories and requirements documentation for relatives, care services, and administrators.
• Design of trust and quality assurance mechanisms with document upload, admin review process, and rating system.
• Coordination with stakeholders and validation of product decisions with potential users.
• Technical implementation:
• Design and implementation of the entire platform architecture as the sole developer.
• Design and implementation of a REST API with Spring Boot and Kotlin, including JWT-based authentication.
• Development of the frontend as a single-page application with Angular 17.
• Implementation of the AWS infrastructure with EC2, RDS PostgreSQL, S3, CloudFront, and IAM.
• Document upload with AWS S3 using presigned URLs to verify care services.
• Email notifications via Resend API.
• AI-supported care service search via OpenAI API.
• Implementation of complete user flows such as registration, login, password reset, and the placement process.
• Development of an admin panel for user and care service management as well as analytics.
• CI/CD with GitHub Actions and containerized deployments with Docker.
• End-to-end tests with Playwright.

Technologies: Kotlin, Spring Boot 3, Spring Security, JWT, JPA/Hibernate, PostgreSQL, Angular 17, TypeScript, RxJS, AWS (EC2, ECS, S3, CloudFront CDN, RDS PostgreSQL, IAM), nginx, GitHub Actions, Playwright, Maven, Git, OpenAI API, Resend API, Docker, Scrum, i18n (DE/EN/TR), Kiro, feature flag architecture.

• Technical leadership across hardware, firmware, and software teams; scope: hardware/firmware team (4 people) and leadership group (5 people)
• Consolidated and documented a product family that had grown over more than 15 years and aligned it with CRA compliance — from the bare-metal I/O module to the cloud interface.
• Provided the most important customer product with the essential requirements and architecture documentation within two months — for a firmware landscape that had grown over more than 15 years. It now supports the customer’s modernization strategy.
• Established a monthly reporting line to the supervisory board and executive board within three months: nine meetings since 12/2025. The report itself is versioned and built from the CI pipeline; it is based on automatically collected activity and release data instead of assessments.
• Built a container-based CI/CD infrastructure from scratch: cross-compilation, host tests, and documentation builds in one continuous pipeline.
• Introduced declarative QA gates for DevOps and development artifacts — from the start using lefthook instead of pre-commit, executed in a dedicated container image.

Technologies used: arc42, req42, tpo42, docToolchain, PlantUML, ArchiMate, C4 model, ADR, C, C++ (GTest), CMake, Bare Metal (ARM Cortex-M3/M7), OCI containers, Jenkins, lefthook, Prometheus, Grafana, SBOM, CRA, OPC, SCADA, PLC integration, IPv6 migration, Zero Trust, Sociocracy 3.0, Cynefin

Built an international e-commerce platform for a multi-vendor marketplace for digital assets from scratch. Designed and operated cloud native architectures at enterprise scale.

• Designed and operated a highly scalable microservice and serverless architecture
• Built the complete cloud infrastructure with Terraform + AWS CDK in AWS
• Provisioned ECS/EKS clusters (Fargate), Application Load Balancers (reverse proxy), and Lambda functions
• Observability & tracing with CloudWatch, DataDog, Prometheus, and Grafana
• End-to-end setup with DataDog (formerly AWS CloudWatch), Prometheus, and custom Grafana dashboards
• Integration of advanced metrics (including ORM mapper) and distributed tracing with Jaeger
• Robust backup and disaster recovery strategies
• RDS Postgres backups and hourly snapshots
• Read-only, asynchronously synchronized replicas with automated master failover in emergencies
• Minute-level rollback capability through versioned Docker images on ECS and Git-based CI/CD pipelines
• Created CI/CD pipelines with GitHub Actions for automated multi-stage deployments (Dev, Testing, Prod)
• Integrated Stripe for international payment processing
• Built a marketplace payment system with multiple parties and payout routines
• Used Algolia for high-performance real-time search of digital assets on the platform
• Federation of services with GraphQL and Hasura
• Later migration to GraphQL Mesh
• Test Driven Development (TDD) - unit, integration, and E2E testing with Jest, Vitest, and Playwright
• Used Next.js / React for modern frontend applications in the nx monorepo
• Enterprise security architecture & access control
• Integration of JWT tokens with Auth0, OAuth, OIDC, IP guards, BOLA protection, and secret vaults
• Authorization concepts with RBAC, ABAC, and native Postgres Row-Level Security (RLS)
• Built internal microfrontends with Retool for fast prototyping and operational business processes

Technologies: ABAC, AWS CDK, AWS CloudWatch, AWS ECS, AWS EKS, AWS Fargate, AWS RDS, AWS S3, Algolia, Auth0, DataDog, Docker, GitHub Actions, Grafana, GraphQL, GraphQL Mesh, Hasura, JWT, Jaeger, Java, JavaScript, Jest, Kotlin, Kubernetes, Monorepo, Next.js, OIDC, Playwright, Postgres, Postgres RLS, Prometheus, RBAC, Redis, Retool, Serverless, Stripe, Terraform, TypeScript, Vitest

• Worked as freelance Senior DevOps Consultant on-site for IBM at a European Union Agency, operating in a highly secure, air-gapped environment managing classified systems.
• Led automation and DevOps initiatives for a large-scale OpenShift platform (>400 nodes), driving deployment efficiency, GitOps adoption, and operational automation using Ansible, Python, and Bash while ensuring compliance with security requirements.
• Spearheaded automation of release and deployment workflows in a private cloud environment hosting 400+ OpenShift nodes, significantly improving deployment speed and reliability.
• Migrated existing playbooks, roles, and templates from Ansible Tower to Ansible Automation Platform (AAP), ensuring full compliance with fully-qualified collection names (FQCN) and preparing custom Execution Environments (EE) for containerized automation.
• Implemented GitOps Agent for AAP Controller Configuration as Code, enabling automated synchronization (CRUD) of Ansible Controller objects based on repository-stored configuration definitions using GitHub webhooks.
• Designed and automated complex multi-step operational workflows including environment cleanup, Helix cluster component re-creation, Kafka topic management, and OpenShift object lifecycle management across ~100 environments.
• Achieved a reduction of multi-day manual operations to under a few hours through automation improvements spanning multiple AAP clusters and OpenShift environments.
• Integrated Ansible Automation Platform with Thycotic (Delinea) Secret Server via lookup plugin to enhance secure credential management in automated processes.
• Managed deployment tasks, platform troubleshooting, and Istio network configurations while adhering to stringent EU PSC security and compliance standards.
• Collaborated with infrastructure and application teams to refine deployment procedures, develop naming conventions, and continuously improve automation coverage in an air-gapped, classified environment.

• Responsible for the backlog and roadmap of a production SaaS compliance platform for the EU Deforestation Regulation (EUDR), with around 30 customers on AWS and Docker.
• Coordinated feature development and API integrations across 2 external and internal development teams.
• API integrations with the EU EUDR API and SAP.
• 70% fewer customer-reported issues, supporting ISO-27001 certification.

The Base Services of DB InfraGO form a central data hub between the company’s IT systems. Common Data Services are developed that distribute data from source systems to a variety of downstream systems (via JMS) and make them available (via REST API). The existing service landscape based on TIBCO is being migrated to DB InfraGO’s cloud-native platform.

• Architecture design and implementation for performance-optimized bulk data processing of several million datasets at specific times during the day
• Technical specification and documentation of business requirements
• Integration of various subsystems (including SAP and Salesforce) through the reimplementation of more than 40 microservices based on Spring Boot
• Migration of TIBCO Based microservices from the Enterprise Integration Platform to the Cloud Native Platform using Spring-Boot
• Establishment of a deployment pipeline using GitLab CI/CD, Artifactory, and automated deployment to a Kubernetes environment with the help of ArgoCD
• Definition and implementation of automated unit, integration, and regression tests

Team Size: 9

Technologies/Tools: Java, Spring Boot, ActiveMQ(JMS), JUnit, Tibco Business Works, Gitlab (CI/CD), Kubernetes (Amazon AWS), ArgoCD, postgreSQL, Oracle, Postman, Hoppscotch, openAPI, Sonarqube

• Fully on-premises LLM document-examination platform for a compliance-critical banking domain: agentic LangGraph pipeline with deterministic verification, every AI judgment structured and source-anchored; ~960 automated tests, zero data egress
• GPU throughput engineering (quantized serving, speculative decoding, prefix caching): 9.5x extraction speed-up, 500+ multi-document case files per day on a single A100
• AI-native EDI/EDIFACT integration platform (~116k LOC Java 25 / Spring Boot 4, 1,900+ tests): LLM-drafted partner mappings machine-verified before go-live (DFDL conformance, field-coverage checks, dry runs), ~99.5% byte match on real customer files — replacing weeks of manual mapping per partner

• Overall responsibility for platform transformation across ERP, CRM, PIM and AI-supported process automation
• ERP transformation: Introduction and migration to Microsoft Dynamics 365 Business Central
• CRM & Growth Stack: Implementation of HubSpot as the central CRM and platform for lead and marketing automation
• Product data & Commerce Enablement: Introduction of an ePIM to scale Category Management and digital Commerce processes
• AI-supported process automation: Design and introduction of agent-based AI workflows to automate processes in Business Services, Accounting, Tender Management and Marketing
• Building a scalable platform organization consisting of Product Development, DevOps, UX, Cloud Engineering and Corporate IT
• Introduction of modern product and portfolio governance (e.g. OKRs, portfolio boards, value-based roadmaps) to manage technology-driven initiatives
• Harmonization of heterogeneous system landscapes and transformation into a modular, scalable platform architecture (ERP, CRM, PIM, integrated customer journeys)
• Coaching and development of Product Owners, Tech Leads, Delivery Managers and UX teams in building a scalable product organization