Grafana Experts

Working Environment

• Insurance / Claims Management (Property, Liability, Automotive)
• REST-based ClaimAPI with Guidewire ClaimCenter

Scope

• Further development of the internal REST-based ClaimAPI with Guidewire ClaimCenter as the backend and various portals/front-end offices as clients, and with the following objectives: + increased AI-supported claims processing outside of Guidewire ClaimCenter + and support for all lines (property, liability, automotive).
• Further development of automated claims processing

Activities

• Interfacing IT & Business
• Design activities with documentation in Confluence, Jira: + Requirements engineering (functional and non-functional) + Design of REST endpoints and coordination with interface partners (esp. AI-colleagues) + Identification, design and evaluation of alternative solutions (moving away from a monolithic approach toward fine-grained endpoints, with code reuse across all lines if possible) + Creation / refinement of product backlog items in Jira, i.e. epics, user stories and tasks, incl. alignment with developers & POs during (pre-)refinement sessions + Using AXA Secure GPT when creating / refining user stories (description, acceptance criteria) and designing REST endpoints + Estimation and prioritization of user stories and tasks during Sprint Planning sessions + Coordination and support during the implementation of Product Backlog items + Driving decision making with preparation and presentation of decision-making documents
• Quality assurance: + Test management, including test case creation using Xray in Jira + Test execution using Bruno as REST client and in Guidewire ClaimCenter + Submission of test artifacts for PO approval + Analysis of production bugs

Methods Big Room Planning (aka PI-Planning in SAFe), Scrum, BPMN, EPK, UML, ERM, DDD

Tools / Tech Stack Teams, Confluence, Jira with Xray, OpenAPI/Swagger, REST, JSON, XML, MS Office, Bruno, GitHub repository (reading), Guidewire ClaimCenter, AXA Secure GPT (AXA's in-house GenAI solution based on Azure OpenAI)

• Developed browser based platform for kubernetes no-code deployment and cluster management
• Developed CLI in Typescript to deploy the resources in the cluster without leaving the browser UI.
• Implemented DevSecOps pipelines: image scanning, SBOM, policy enforcement, supply-chain security and used Kyverno. Implemented IAM integration for the command line utility tool.
• Designed role & permission models for Keycloak, oAuth/OIDC, social login flows.
• Used LLM to convert user intent into the diagram.
• Worked on integration with multiple Sovereign Cloud like stackIt, Hetzner, CIVO, UpCloud plus public clouds like AWS, GCP, Azure
• The technology stack includes Java, SpringBoot, Kubernetes, OpenAI, Kubernetes multi-tenancy using vCluster, Karpenter, RBAC for CLI, Helm, React

• Built a data integration platform for high-, medium- and low-voltage assets to enable contextual analysis of time series with master data from SCADA control systems (IEC 60870 104), INIS and SAP.
• Responsible for the architecture and implementation of the solution, and acted as a sparring partner for the Product Owner.
• Technologies used: Kotlin, Spring Boot, Maven, TimescaleDB, PostgreSQL, liquibase, Elements IoT, Docker, Kubernetes, Grafana, Python, jupyter and various API gateways.

• Established a cyber resilience framework for AI-accelerated threats in the Frontier AI Threat Endurance (FATE) program: capability assessments, maturity assessments and gap analyses covering cyber security, operational resilience, incident response, recovery and governance, followed by target concepts and improvement measures
• Supported action owners from specification through implementation: implementation roadmaps, decision papers, management presentations and governance reporting, as well as audit- and supervision-ready documentation; managed stakeholders from IT, Information Security, Risk Management, Operational Resilience, Business Continuity and the business units

Product:

• Built a production-ready AI platform for generating brand-aware marketing images and videos from product data, user requirements, and uploaded media.
• Own the platform architecture, technical roadmap, API design, security, deployment workflow, operational reliability, and model-provider strategy.
• Developed the core platform in .NET and built supporting AI and workflow prototypes in Python, applying language-independent API contracts and structured interfaces between services and model providers.
• Implemented reliable background processing with RabbitMQ, persisted workflow state, idempotent handling, retries, failure recovery, logging, secure storage, authorization, and credit accounting.
• Made pragmatic build-versus-buy and model-routing decisions based on reliability, latency, cost, and maintainability rather than novelty.

Agent Orchestration & RAG Systems

• Built and compared agent workflows using Microsoft Agent Framework, LangGraph, and LangChain, including tool use, conditional routing, clarification steps, state management, and hand-offs between agents.
• Implemented reusable .NET components for agents, prompts, tools, model providers, structured responses, and retrieval with pyvector, making it easier to change AI providers without rewriting the core workflow.

Remote freelance role focused on Agentic AI strategy, secure application patterns, and reusable agentic workflows for a government agency.

• Development and implementation of an open-source Agentic AI strategy for a government agency, with a focus on GDPR, security, and self-hosted solutions
• Development of reusable agentic workflows and business applications that enable non-technical employees to solve business problems independently
• Implementation of nine business applications with Single Sign-On (SSO) and Azure PostgreSQL integration on Hetzner Linux servers

Techstack: Python, Streamlit, Anthropic SDK (Claude), Azure, Linux, PostgreSQL, MS SQL, Angular

• Standardization and further development
• Application monitoring
• Incident handling
• Change management
• Interface and integration operations
• Testing, acceptance and transition to operations

Task: Operator development and observability

Technologies and skills: Kubernetes, Valkey-Operator, Crossplane, Backstage, OpenPortal, OTEL, Grafana Cloud, Azure DevOps, Artifactory, Flux, Alloy, Prometheus, Grafana, Loki, OCF, Copilot

What I did:

• Evaluated/developed Valkey-Operator
• Set up OpenTelemetry
• Integrated it with OpenPortal/Backstage/CrossPlane

• Industry: Insurance, Trade, IT
• Customers & Projects: Consulting and selling insurance and similar services
• Main tasks: Insurance consulting (health insurance, retirement planning, wealth building); commercial services, inside and field sales; sales data analysis and forecasting; customer consulting and support; opening a new sales headquarters for private and business customers; business development & innovation management; business use case development; process optimization; stakeholder management; team leadership and training; preparation and delivery of trainings;
• Technologies used: Microsoft Office 365, Microsoft Teams, Jira, Draw.IO, Camunda 8, Java (8, 17,21,25), Git, Spring Boot, Spring Batch, Spring Data REST, Spring Web, Spring Security, J-Unit, Playwright, Lombock, Vaadin, H2, PostgreSQL (16, 17 18), pgAdmin, Docker, LLMs, JasperSoft Studio, JasperReports

Reporting and controlling using Power BI for a production ERP system

• Analysis of ERP data and interfaces for use in Power BI dashboards
• Evaluation and migration of existing reports (e.g. Excel) to Power BI
• Development of an authorization concept for selective data access
• Documentation and training on the use and customization of Power BI dashboards

Label: Power BI, Excel, SelectLine ERP, Microsoft SQL, SQL Server Management Studio

Project: Defect Generation on Test-Bench Images of Metal Surfaces Environment: Automated Visual Inspection (AVI), Metallurgy & Manufacturing

• Objective & Implementation: Designed, architected, and trained Generative Adversarial Networks (Pix2PixHD / SPADE) for image-to-image transformation. Targeted generation of synthetic material defects (e.g., cracks, inclusions, scale) on rough metal surfaces under real test-bench lighting conditions for privacy-compliant and efficient dataset expansion (data augmentation).
• Technical Design: Implemented robust Generative AI and computer vision pipelines in Python and PyTorch. Used semantic segmentation approaches for mask-controlled defect synthesis and subsequent evaluation with EfficientDet object detection models.
• Business Impact: Massive dataset upscaling (10x) without time-consuming and costly physical test-bench runs, while significantly improving the detection performance of automated inspection systems.

Technologies & Skills Used: Python | PyTorch | SPADE | Pix2PixHD | EfficientDet | Machine Learning | Semantic Segmentation | Computer Vision

• Focus: System architecture, cloud-native platforms, microservices, API design
• Product: Pflege-Pfad is a digital placement platform that directly connects relatives of people in need of care with verified care services and caregivers – without an agency and without ongoing fees.
• Business analysis & process design:
• Analysis of the German care market and identification of the key pain points of both target groups.
• Modeling of core business processes: registration, verification, care request, application, placement, and rating.
• Definition of the business model as a freemium/premium model with optional contact unlocking.
• Creation of user stories and requirements documentation for relatives, care services, and administrators.
• Design of trust and quality assurance mechanisms with document upload, admin review process, and rating system.
• Coordination with stakeholders and validation of product decisions with potential users.
• Technical implementation:
• Design and implementation of the entire platform architecture as the sole developer.
• Design and implementation of a REST API with Spring Boot and Kotlin, including JWT-based authentication.
• Development of the frontend as a single-page application with Angular 17.
• Implementation of the AWS infrastructure with EC2, RDS PostgreSQL, S3, CloudFront, and IAM.
• Document upload with AWS S3 using presigned URLs to verify care services.
• Email notifications via Resend API.
• AI-supported care service search via OpenAI API.
• Implementation of complete user flows such as registration, login, password reset, and the placement process.
• Development of an admin panel for user and care service management as well as analytics.
• CI/CD with GitHub Actions and containerized deployments with Docker.
• End-to-end tests with Playwright.

Technologies: Kotlin, Spring Boot 3, Spring Security, JWT, JPA/Hibernate, PostgreSQL, Angular 17, TypeScript, RxJS, AWS (EC2, ECS, S3, CloudFront CDN, RDS PostgreSQL, IAM), nginx, GitHub Actions, Playwright, Maven, Git, OpenAI API, Resend API, Docker, Scrum, i18n (DE/EN/TR), Kiro, feature flag architecture.

• Technical leadership across hardware, firmware, and software teams; scope: hardware/firmware team (4 people) and leadership group (5 people)
• Consolidated and documented a product family that had grown over more than 15 years and aligned it with CRA compliance — from the bare-metal I/O module to the cloud interface.
• Provided the most important customer product with the essential requirements and architecture documentation within two months — for a firmware landscape that had grown over more than 15 years. It now supports the customer’s modernization strategy.
• Established a monthly reporting line to the supervisory board and executive board within three months: nine meetings since 12/2025. The report itself is versioned and built from the CI pipeline; it is based on automatically collected activity and release data instead of assessments.
• Built a container-based CI/CD infrastructure from scratch: cross-compilation, host tests, and documentation builds in one continuous pipeline.
• Introduced declarative QA gates for DevOps and development artifacts — from the start using lefthook instead of pre-commit, executed in a dedicated container image.

Technologies used: arc42, req42, tpo42, docToolchain, PlantUML, ArchiMate, C4 model, ADR, C, C++ (GTest), CMake, Bare Metal (ARM Cortex-M3/M7), OCI containers, Jenkins, lefthook, Prometheus, Grafana, SBOM, CRA, OPC, SCADA, PLC integration, IPv6 migration, Zero Trust, Sociocracy 3.0, Cynefin

Temporary employment

• System black-box integration tests (BBIT, IVVQ): Execution of regression, release, confirmation and conformity tests for safety-critical braking control units in the railway industry
• Software Test Application & Integration: Runtime configuration of software components and libraries, validation of interfaces, configuration dependencies and component interactions
• Test Automation (FEAT Framework): Co-development and further development of an automated test framework for test execution, reporting and result analysis
• Functional Safety (SiL4, FuSi): Ensuring compliance with safety requirements, traceability and coverage as well as conformity with EN50126/28/29
• Test Automation for Communication Components: Configuration and validation of fieldbus (CAN) and Ethernet-based TCMS data communication interfaces (TRDP and CIP)
• Requirements Analysis & Shift-Left (PTC Windchill ALM): Analysis of software and system artifacts to identify gaps, ambiguities and redundancies early in the SDLC
• Test Design & Test Case Development: Derivation of test conditions and coverage strategies and implementation of data-driven test cases (DDT) including reusable test data fixtures
• CI/CD & Automation (Python, PowerShell, Jenkins, SVN): Automation of build, test and HIL deployment processes as well as integration into CI/CD pipelines
• Test Data & Configuration Management (XML): Maintenance and adjustment of XML test vectors and system configurations with automated integration into test environments
• Non-Functional Testing: Execution of performance and load tests to assess stability and system behavior
• Agile Development & Defect Management (JIRA, Confluence): Work in Scrum teams, test coordination, review of test artifacts as well as defect tracking and root-cause analysis
• Error Analysis & Debugging (CANoe, CANalyzer): Analysis of errors and message flows across multiple system levels (application to bus)
• Model-Based Analysis (UML, Enterprise Architect): Specification of SUT/SOW and support for systematic test control
• Process & Test Documentation: Creation of integration and test documentation according to internal quality and certification requirements