Data Quality Experts in Switzerland

Engaged to build governance, risk and process-improvement capabilities from scratch across approximately 30 fast-growing, decentralised lines of business in Germany, driving quality and productivity gains across business and functional teams.

• Applied Six Sigma root-cause analysis methodology (5-Why, Fishbone/Ishikawa) to lead investigations and process-improvement initiatives across the organisation’s finance, risk, IT and procurement functions, driving corrective actions and process redesign through to verified, sustained closure.
• Delivered structured training programmes to approximately 1,200 employees, for Compliance topics, incl. Six Sigma analysis and process-improvement methodology, building a continuous-improvement mindset and self-assessment capability across business and functional leaders.
• Analysed and optimized finance, risk and procurement processes across approximately 30 decentralised lines of business, developing and implementing continuous-improvement strategies and collaborating with cross-functional stakeholders (Finance, Controlling, IT, Procurement) to achieve measurable quality and productivity gains.

• Developed Power BI semantic models, DAX and RLS, improving reporting performance and security.
• Designed Fabric Lakehouse with Medallion Architecture (Bronze/Silver/Gold), accelerating data processing and improving maintainability and scalability.
• Built Fabric Data Factory pipelines and PySpark transformations, reducing processing time by 40%.
• Delivered automated Power BI KPI dashboards, accelerating reporting and decision-making.
• Supported SAP BO 4.3 → 2025 migration across 2,000+ Webl reports and 34 universes, reducing testing effort by 35% and improving migration quality and reliability.
• Optimized UNX universes, reducing query execution time by 40%.
• Optimized SAP BO reporting solutions, improving reliability and reducing manual effort.

Environment: Power BI, Microsoft Fabric (Lakehouse, Warehouse, Pipelines, PySpark), Tabular Editor, DAX Studio, SAP BI (BO 4.3/2025, Webl, UNX Universes), 360Suite, InfoBurst, GitHub, JIRA.

Founded and scaled Merkle's CDP community, and built the foundation of a Centre of Excellence

• Cultivated strong connections with C-levels of the company, securing their support and ensuring the community's efforts align with organizational goals (and vice versa when needed)
• Nurtured vendor relationships ensuring top support to the teams and recognition for opportunities
• Drove community growth (+100 members), cross-country collaboration, enablement, best practices, and knowledge sharing across 7+ countries, positioning Merkle as leader in CDP implementations.

• Since August 2025 I'm working on the Conversational AI team. We are developing an internal platform for the future of Conversational Ecommerce, powering other teams to use the Agents in their user experience. I'm deeply focused on the architecture of this project, with a particular focus on the monitoring and live evaluation of the agents.
• Played a pivotal role in business-critical operations, including Adyen client upgrades, multi-account configuration for app releases, domain migration support, and implementing a crucial BFCM hotfix to resolve a 10-minute update query (on the checkout workflow) that was blocking sales.
• Served as a key member of the On-Call rotation for over a year, leading >15 incidents, contributing to system stability, and enhancing distributed tracing via New Relic integration, deepening system-wide understanding and operational excellence.
• Conceived and delivered an MVP for a "Low Stock in Key Variants" (LSKV) index within two weeks as part of the Conversion Rate Taskforce, using statistical analysis of size curves to identify OOS products; this initiative led to a (0.9%) CVR improvement post-handover.
• Led major performance and stability initiatives, including a Ruby upgrade (YJIT, Jmalloc) that slashed average response times from 220ms to <100ms, and initiated an "Order Table Cleanup" project to manage 10M+ order records, ensuring SOX compliance and database health.
• Architected and delivered a scalable CloudFlare Worker solution for critical Apple Pay domain validation, mitigating operational risks and establishing a best-practice, automated workflow that was subsequently leveraged by multiple teams, demonstrating cross-functional impact
• Drove substantial evolution of the core e-commerce backend through consistent, high-impact contributions (130+ merged PRs), spanning critical feature delivery, complex system optimizations, and enhancing platform stability."

• Owned and managed the product roadmap and backlog for the Consumer Banker reporting framework, prioritising features and driving iterative delivery of banker scorecards and network performance reporting in an agile environment.
• Developed and iterated portfolio financial reporting on a weekly cadence based on stakeholder feedback, replacing manual PowerPoint packs and saving the program hours of effort weekly.
• Integrated Generative AI (MS Copilot) to automate data lineage documentation across a large legacy codebase, eliminating est. 6 months of analyst effort and accelerating data governance outcomes.
• Led a unified data delivery approach and standards across five UNITE initiatives (~CHF 115m portfolio) supporting consolidation of legacy systems into the Digital Banker platform.
• Led cross-functional delivery team of 3 while also drawing on BA and DA talent pools, coordinating analytical resource across workstreams to accelerate data, reporting & governance outcomes.

• Served as a DM contractor for Mirum Pharmaceuticals between 2025-02-01 and 2026-05-31, leading end-to-end clinical data management activities
• Coordinated a significant networking event for HEMEX (Swiss CRO), fostering connections within the Swiss biotech ecosystem
• Engaged with stakeholders to explore innovative models that simplify execution and reduce operational burdens for clinical trials

(Project Assignment via consulting company HighPerfPeople)

• Lead the Workday Optimization Board, defining and presenting the Workday enhancement roadmap; drive prioritization based on stakeholder input, system analysis, and identified capability gaps.
• Challenge business requirements and proposed solutions to ensure alignment with long-term architecture principles, platform strategy and operational sustainability.
• Own the complete lifecycle of Workday enhancements from business discovery and solution design through implementation governance, testing strategy, deployment and stabilization.
• Act as functional/technical lead for key product areas including Peakon, Workday Learning, and Talent/Performance processes (e.g., year-end cycle, goal setting).
• Define and implement Workday branding and communication standards (templates, notification design, messaging structure) to improve consistency and employee experience.
• Build and enhance manager- and HR-facing tools (reports, dashboards, guidance/Journeys, process support assets) to reduce manual effort and improve decision-making.
• Translate complex system behavior, security/privacy constraints, and process implications into clear options for business stakeholders and leadership.
• Drive cross-functional collaboration with HR process owners, IT/security, and vendors to resolve issues and enable scalable solutions.
• Strong focus on adoption: ensure changes are usable, understandable, and actionable for employees, managers, and HR teams.

• Contributed to Project Atlas as a domain expert supporting the design of realistic, long-horizon professional tasks for AI agent evaluation. Developed complex, public health-relevant workflows that test an AI agent's ability to navigate ambiguous prompts, synthesise information across distributed files and systems, manage multi-step dependencies, handle errors, and produce high-quality professional deliverables.
• Applied public health expertise to design task scenarios involving emergency preparedness, operational readiness, health systems strengthening, risk assessment, surveillance, and policy-oriented decision-making. Responsibilities included creating task prompts, golden solutions, rubrics, and evaluation criteria aligned with real-world professional standards. At the same time, ensuring outputs were action-focused, ethically grounded, and suitable for assessing advanced AI performance in realistic organisational environments.

• Recording, validating and coordinating customer requirements
• Analyzing commercial processes at customers, as well as designing and implementing solution designs in Salesforce
• Designing and developing Salesforce architectures based on Sales and Service Cloud
• Maintaining and expanding own competence in order to know the new functions of Salesforce
• Taking an active role in the pre-sales phase and working closely with the sales and pre-sales teams
• Building and consolidating maturity within the team in new topics
• Actively helping to define and align own role within the DXC Best Practice
• MC Growth implementation
• AI Agentforce Agents Builder
• Agent Designer with elements.cloud
• Salesforce ORG assessments
• Process configuration mining
• Single point of contact for SFDC contacts global
• Project coordination with the EMEA and global head
• Proposal presales work with Salesforce AE and client partners for global accounts

• Operational responsibility in tax relief at source
• Took over and stabilized a complex department during a project phase
• Analysis, review, and optimization of existing processes and workflows
• Updating and further development of the specialist manual
• Analysis and resolution of individual cases in an international tax environment

• Built and explored applied GenAI, RAG, GraphRAG, local LLM, agentic AI and document-intelligence prototypes for structured analysis, evidence extraction, semantic search, technical reasoning and decision-useful reporting
• Developed private local-LLM workflows and AI system patterns focused on privacy, reproducibility, reviewability, low-cost inference and practical user control
• Built reproducible Python/R workflows for data analysis, automation, API-driven tooling, validation logic, technical documentation and AI-assisted software development
• Designed workflows around explicit assumptions, traceable inputs, reviewable outputs and failure-mode awareness rather than black-box “looks good” demonstrations
• Supported RAHN AG in a chemical/regulatory environment with data extraction and processing around WERCS, a regulatory application for chemical product and compliance data
• Explored complex application/database schemas and wrote nested SQL queries to extract information for mixture calculations, component relationships, regulatory rules and reporting logic
• Continued hands-on development in Git/GitHub/GitLab/Bitbucket, Docker/Linux deployment patterns, REST/API workflows, error handling, technical writing and fast AI-assisted prototyping
• Built technical writing and documentation workflows that turn complex systems into clear runbooks, checklists, decision notes and user-facing explanations

• Delivering smart, scalable solutions tailored to clients’ real needs with a team of 100+ highly skilled professionals.

• Embedded software solutions

• AI solution consulting & development

• Microsoft Power Automate & process optimization

• Web development & lightweight applications

• Established an independent consulting practice offering transformation, strategy, AI enablement and operational design to organisations across Switzerland and internationally
• Delivering pro-bono and paid engagements with NGOs, foundations, trusts and SMEs across Switzerland
• Service offering spans governance design, digital transformation, AI tools training and data visualisation
• Building a Swiss-based team with a vision to employ internationally experienced consultants

• Support with the introduction and implementation of the Qualtrics XM platform in the consulting and service environment for customers, e.g. in the banking sector, focusing on data quality, parameterization, technical coordination, and implementation support

• Technical validation of configurations, feedback flows, and reporting setups

• Review and assurance of data quality (mapping, mandatory fields, regulatory-relevant fields)

• Performance of UAT, functional tests, and data checks in collaboration with the department and IT

• Coordination with stakeholders from consulting, service, compliance, IT, and product management

• Clarification of technical requirements with the business side and derivation of adaptation requirements in the platform

• Creation of documentation, test protocols, and quality-related artifacts

• Support in the preparation of internal approvals and rollouts

• Successful technical acceptance of the new feedback and reporting functionalities

• Increase in data quality in the relevant fields (e.g., feedback classification, assignment to the consulting process)

• Stable implementation of the platform in the consulting environment with clear handover to IT and specialist departments