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• Site inspections and briefings during the Hitachi converter rebuild
• Preparing and reviewing risk assessments and RAMS
• Processing work permits
• Conducting training for slingers

• Creation and implementation of a holistic change management strategy for smooth SAP S/4HANA implementation for public customers.
• Presentation of the change management strategy in workshops with various stakeholders, including end customers, executives, department heads and end users, in order to create a common understanding of the changes.
• Creation of detailed change narrative & concept including iterations with key stakeholders to in order to accompany the various phases of the SAP S/4HANA implementation.
• Project Management and implementation of training programs.

• Project manager for transition and migration of IPC Trader Telephony to 3CX-based dispatcher and Cloud9-based trader telephony
• Planned and managed company-wide replacement of IPC Trader Telephony with 3CX and Cloud9 solutions
• Continuous improvement of implementation processes and development and execution of optimization measures
• Planned, coordinated and tracked delivery of IT equipment and service provision at all sites
• Led a team of IT site managers to ensure IT services were delivered on time, within budget and with required quality
• Defined project scope in coordination with all business resources
• Planned and executed software and hardware rollouts, including user support during implementation
• Communicated with key customers and service organizations and collaborated with traders, telephony architects, app owners, testers and technical IPC teams
• Conducted stakeholder analysis for creation and maintenance of change management processes
• Managed full change process: prepared change requests, defended them in change board, communicated at company and user level, and supported change implementation

Led a cross-site inventory reduction project at six locations focusing on raw materials, auxiliary materials, and operating supplies. Implemented in two phases: Phase 1 with short-term, pragmatic measures for quick relief. Phase 2 with a sustainable approach, including variant reduction, optimization of overall planning and control, and the introduction of Kanban loops. Result: Reduced inventories by 20 percent, with about 50 percent already achieved during the mandate period.

• New build of a converter station in Nortorf/Wilster for Tennet.
• Supervision and coordination of the companies involved in the project.
• Advice and support for the commissioning project management on all occupational and fire safety issues.
• Instruction of companies and their employees about the project specifics during commissioning.
• Requesting and collecting job descriptions and associated risk assessments.
• Supervision and issuing of work permits for respective tasks.
• Monitoring compliance with legal requirements for occupational and fire safety on construction sites.
• Maintaining incident statistics and analyzing incidents.
• Regular inspections and documentation.
• Conducting kick-off meetings with client and contractors.
• Monitoring and ensuring compliance with specific work details.
• Monitoring and ensuring proper protective measures during work.

• Founded B2B Runner, a consulting agency specializing in B2B marketing support and go-to-market advisory.
• Helped IT and technology companies launch new products in the German mid-market and accelerate growth.
• Established positioning as a trusted partner for companies with strong products but limited growth curves.
• Currently fully engaged with pilot clients in SaaS and technology.

• Deployed a $120m studio fund in Saudi Arabia
• Identified and validated 4 new business models
• Built MVP concepts and hypotheses for 2 ventures
• Led the validation and MVP of a new SME Neobank

• Development and implementation of IT sourcing strategies
• Process responsibility for IT provider management, including provider selection, contract negotiation, performance evaluation
• Ongoing relationship management
• Comparing service levels with SLAs, continuous improvement
• Collaboration with stakeholders and procurement
• Meeting commercial requirements
• Effective communication, problem solving and troubleshooting
• Monitoring supplier contracts
• Driving strategic initiatives, cost optimization, risk management and process improvements related to sourcing and vendor management
• Transition management from existing provider to new service provider
• Defining and adjusting processes according to ITIL, SLA and OLA definitions
• Integration of the customer's ITSM tool (Matrix42) into the new provider's ServiceNow

I support over 30 companies in the field of occupational safety and fire protection. My focus is on technical safety support according to DGUV Regulation 2 as well as hands-on implementation of legal requirements in daily operations.

I help businesses organize their safety structures, carry out risk assessments, attend ASA meetings and act as an external fire protection officer.

In addition, I deliver training and practical instruction – including for crane operators, forklift drivers and company supervisors.

I also manage SiGeKo and validation projects.

With my many years of industry experience, I combine legal requirements with practical solutions for ongoing operations.

Project highlights Stream Lead Change Management 06/2025 – 01/2026 7 months | corporation | 45 employees Leading a company-wide IT transformation stream Managing risks, dependencies, and escalations, board-level presentations Ensuring business readiness and successful change adoption before rollout. Organizing and conducting hypercare. Results: completed rollout for 30,000 retailers on schedule, passed data protection audit

Interim Head of Department 9 months | mid-sized company | 13 employees Reorganized structures, roles, and responsibilities Introduced KPI & performance management Established clear decision-making and governance structures Coached key personnel Results: revenue increase: +10%, sick leave: −60%

Interim CMO / Growth Lead 6 months | startup Led the marketing organization KPI-based growth management Prepared exit & decision-making documentation Results: +25% conversion rate,

• 0.5% churn, +4% Instagram growth per month 08/2022 – 04/2023 09/2021 – 02/2022

• Management and administration of the TOPdesk ticketing system for efficient handling of incidents and service requests within IT Service Management (ITSM)
• Implementation and management of new features in the system for continuous process optimization
• API integration and automation (Freemarker Java Markup Language, FIQL queries) for flexible and efficient system customizations
• Development and code implementation using GIT and Visual Studio Code / Secure Shell for stable, secure, and versioned code
• Automated data imports with action sequences to reduce manual processes and increase efficiency
• Performance optimization in the TOPdesk system: introduced an automated ticket distribution function, reducing execution time from 5 minutes to 30 seconds
• Interface implementation between JIRA and TOPdesk for seamless integration of projects and processes
• Co-development of the TOPdesk–Salesforce–SD-Jira integration to improve the customer service experience
• Collaboration on the loyalty program (Rewe Bonus) to enhance customer satisfaction and loyalty
• Support for company-wide ServiceNow rollout: user and role management, upgrade set configuration, creation and customization of transform maps including the definition of coalesced fields
• Development of a temporary interface between ServiceNow and TOPdesk to ensure data consistency and transition processes

• Managed all changes during the transition from series development to prototyping

• Managing the JTL online store
• Training – online marketing activities
• Knowledge & skills (Google Ads, Bing Ads, social media marketing)

• Merger
• Software
• Agility Frameworks