Michael Langer-IAM Developer & IT Architect
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Experience
IAM Developer & IT Architect
Internationale Bank
Design and implementation of new features in the areas of Lifecycle Management (LCM), Role Management (RLM) and Access Governance
Adjustment of the department-wide Segregation of Duties (SoD) matrix to ensure regulatory and internal compliance requirements
Further development and configuration of recertification processes
Creation and adjustment of custom workflows, rules and tasks in SailPoint IdentityIQ (BeanShell, XML, Java)
Use of static code analysis with SonarQube to ensure code quality and compliance with defined development standards
Regular code reviews within the developer team to ensure quality, share knowledge and follow Clean Code principles
Worked in an agile Scrum team with daily exchange, sprint planning and reviews
Coordination with testers, test managers and business units to ensure quality and smooth production deployment
Active involvement in release planning and deployment coordination, including test preparation, cutover activities and rollback strategies
Analysis and sustainable resolution of issues in the IAM production environment (2nd- and 3rd-level support)
Reproduction of complex defects, identification of root causes and implementation of lasting fixes
Creation of technical analyses and recommendations for operations and further development
IT Architect & IAM Specialist
Internationale Bank
Technical and functional design as well as development of interfaces between the IAM system and critical business services
Development of a generic Java-based middleware for communication between SAP HCM, SAP CO and the company-wide MetaDirectory (Microsoft Entra ID)
Design and implementation of a REST-based interface between the ITSM system ServiceNow and the IAM service for automated transfer of requests, tickets and role requests
Technical implementation of functional requirements (recertification, role management, LCM) in SailPoint IdentityIQ
Planning and execution of the SailPoint IIQ release upgrade from version 7.3 to 8.3p2
Development of a real-time IAM monitoring dashboard to visualize technical and functional KPIs
End-to-end incident management for IAM systems including root cause analysis and independent issue resolution
Creation and maintenance of known error records, SLA tracking and performance reporting via ServiceNow
Change coordination for regular changes, hotfixes and major releases including risk assessment and test planning
Creation of all relevant change documents according to MaRisk AT 7.2 and BAIT chapter 6
Took over test management for IAM projects including test strategy, test planning and control of test execution
Creation of manual test cases as well as execution of integration tests and UAT
Test progress and defect reporting via JIRA, regular status reports
Audit-proof test documentation according to regulatory requirements
Technical contact for internal and external audits (Internal Audit, BaFin, ECB)
Preparation of IAM-related evaluations and reports
Analysis and coordination of audit requests in cooperation with business units and compliance
Contribution to compliance with and further development of requirements under BAIT, MaRisk and EBA guidelines
Design and delivery of practical trainings and workshops for internal employees
Topics: IAM architecture, workflow design, Java and BeanShell customizations, provisioning processes, system monitoring, regulatory basics
IT Architect & IAM Application Management Support
Internationale Bank
- Operational support and further development of the IAM solutions SailPoint IdentityIQ and Sun Identity Manager
- Support of a bank-owned web application for recertification including technical analysis and incident/problem management
- Technical contact for external reviews by Internal Audit, BaFin and ECB: analysis, documentation and provision of the requested information
- Requirements analysis and design of new functions for recertification, joiner/mover/leaver and role management
- Technical implementation of extensions in SailPoint IdentityIQ including BeanShell/Java development and workflows
- Connection of new target systems through development and configuration of connectors
- Technical support in incident, problem and change management
- Analysis and resolution of complex issues in IDM test and integration environments
- Coordination of external implementation partners and interface between business, architecture and development
IAM Operations & Technical Support
Internationale Bank
- First- and second-level support for IAM-related questions from internal IT stakeholders
- Analysis, assessment and handling of incidents, problems and change requests in identity management
- Execution of error analysis in development, test and integration environments including root cause analysis and documentation
- Coordination with business departments to develop technical solutions according to business requirements
- Technical contact for user lifecycle automation, role assignment and access rights
- Defect management and issue tracking with JIRA in agile release cycles
- Maintenance and documentation of all activities in Confluence
- Creation of reports and technical recommendations for action
- Contribution to continuous process improvement in IAM operations
- Technical design and implementation of the connection of new source and target systems to the central IDM platform
Project Lead & Product Integration IAM Platform
Internationale Bank
Overall responsibility for the project including time and resource planning
Management and coordination of the project team (development, infrastructure, business unit, external service providers)
Conducting and moderating workshops and status meetings
Creation and maintenance of project plans, risk registers, milestone plans and reporting to business and IT management
Change and communication management to involve relevant stakeholders
Setup and configuration of the development, test and production environments for the IAM platform
Technical integration and connection of target systems: SAP, Active Directory, Exchange, Lync, LDAP, Kordoba Core24 core banking system, DMS
Administration and migration of about 5,000 user accounts from the legacy system including cleanup and validation
Development of custom connectors based on the ICF framework and optimization of HR and approval workflows
Customization and extension of standard functions (reporting with Oracle BI Publisher)
Implementation of full Identity Lifecycle Management according to internal and external audit requirements
Reduction of time and cost effort for authorization management through automation and role models
Improvement of traceability, security and compliance according to MaRisk, BAIT, ISO/IEC 27001
Technical contact for external reviews and audits (BaFin, Internal Audit)
Test Management for the Introduction of an IAM Platform
International Bank
Responsibility for test strategy, test planning, and execution across multiple test cycles (system test, integration test, regression test, UAT)
Creation and maintenance of test cases based on user stories/use cases
Coordination of a four-person test team made up of internal and external testers
Tracking test coverage and ensuring traceability between requirements, test cases, and test results
Support during operational test execution, including technical support for test data provision and error analysis
Test progress monitoring, status reporting, and risk assessment
Communication of test results, risks, and open points to project management and stakeholders
Defect logging, prioritization, and tracking in JIRA, including root cause analysis
Creation of reports for go/no-go decisions
Coordination with development, business units, and architecture to analyze and fix critical issues
Audit-proof documentation of test activities and results in Confluence
Creation of test plans, test case catalogs, test result overviews, and test completion reports
Ensuring documentation in line with internal standards and regulatory requirements
Conception & Development
German Cable Network Operator
- Conception and further development of an integration interface between BMC Remedy and IBM Rational ClearQuest
- Automation of manual delivery note transfers with Jasper Reports to improve efficiency
- Coordination of requirements with business units
- Execution of the product rollout and creation of technical documentation
Requirements Analysis & Conception of IAM Solution
International Bank
- Gathering, specifying, and documenting technical requirements for the migration to Oracle Identity Manager
- Preparation, execution, and follow-up of workshops for requirements verification and approval
- Coordination of documented requirements with business units
- Creation of functional and technical specifications
Project Responsibility & Development of Migration Tool
International Telecommunications Company
- Analysis, design, and development of a migration tool for the automated migration of users, accounts, resources, and roles from SUN IDM Manager to the new IDM platform
- Execution of the data migration with the developed framework
- Coordination with business units and creation of technical documentation
Test Management
Austrian Telecommunications Provider
- Test management and coordination of operational test execution for the introduction of a group-wide IDM platform
- Definition of entry and exit criteria for test management
- Monitoring of component tests across the overall architecture
- Execution of user acceptance tests and support of the acceptance process
- Test progress monitoring and defect management
- Reporting and preparation of results as a basis for decisions on go-live
Conception & Development
German medical technology company
- Gathering, defining, and documenting technical requirements for a web platform to monitor and document temperature-sensitive products
- Creating a functional concept and implementing it with ASP.NET, C# and MS SQL Server
- Rollout of the developed application
Project Responsibility & Product Integration of IAM Solution
International telecommunications company
- Project management for the integration of an IAM application into the company landscape
- Leading the project team and coordinating between business departments and IT
- Running and moderating workshops, steering boards, and status meetings
- Setting up and configuring test and production environments
- Connecting around 1,200 target systems (Linux, Unix, Oracle DB, MSSQL, MySQL, AD, Exchange, Lync, LDAP, Lotus, SAP)
- Managing around 20,000 internal and external user accounts
- Developing HR workflows, approval workflows, and customizing the IAM solution
- Data migration and cleanup from the old system
- Reducing time and cost efforts and increasing information security and compliance
Requirements Analysis & Conception of IAM Solution
International telecommunications company
- Gathering, defining, and documenting technical requirements for a new IAM solution
- Preparing, running, and following up on workshops for requirement verification and approval
- Aligning requirements with business departments
- Creating functional concepts for handover to development
Conception & Development
German cable network operator
- Designing and further developing an integration interface between BMC Remedy and IBM Rational ClearQuest
- Automating manual interface tasks
- Coordinating with business departments, product rollout, and technical documentation
Development
German cable network operator
- Replacing a manual request for deployment process with an IBM Rational ClearQuest form
- Aligning requirements with business departments
- Creating technical documentation
3rd Level Support & Development
International Telecommunications Company
- 3rd level support for a SUN Identity Manager solution
- Analysis and resolution of incidents
- Analysis, development, and testing of change requests
- Coordination with business departments and creation of technical documentation
Migration & Development
Austrian Bank
- Migration and customization of an internal SharePoint portal solution with Metalogix Migration Manager
- In-house development in the area of activity recording and cost reduction with ASP.NET and MS SQL Server
- Training of business departments and creation of technical documentation
Requirements Analysis & Development
International Energy Technology Company
- Gathering, specification, and documentation of technical requirements for the introduction of a rights management system for file shares
- Conducting workshops for requirements verification and acceptance
- Creation of a detailed functional concept and implementation as an ASP.NET web application with MS SQL Server and AD integration
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Banking and Finance, Telecommunication, Healthcare, and Energy.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Quality Assurance, Audit, Project Management, Product Development, and Operations.
Skills
Requirements Management & Analysis
Data Modeling, Database Design And Implementation
Identity & Access Management (Iam)
Role Modeling And Role Mining
Incident, Problem And Change Management (Itil)
It Architectures
It Project Management
Software Architectures And Software Engineering
Test Management / Software Testing
Programming And Scripting Languages (Java, C, Angular, Typescript, Beanshell, Javascript …)
Enterprise Tools: Oracle Weblogic, Oracle Unified Directory, Oracle Soa Suite, Oracle Identity And Access Manager, Oracle Bi Publisher, Sun Identity Manager, Sailpoint Identityiq, Active Directory, Exchange, Ldap V3, Lotus Domino, Oracle Database, Mssql, Mysql, Remedy, Clearquest, Sharepoint, Lync, Cyberark, Openidm, Ldap, Nosql (Mongodb), Intellij, Git, Gitlab, Servicenow, Microsoft Entra Id, Apache Tomcat
Operating Systems: Windows, Linux, Unix
Business Process Automation (Bpel)
Software Architectures And Software Engineering
Data Modeling, Database Design And Implementation
Ms Office, Ms Project, Ms Visio, Jira, Remedy, Servicenow, Confluence, Silk Central
Languages
Education
Technische Universität Wien
Bachelor's degree · Medical Informatics · Vienna, Austria
Technische Universität Wien
Master's degree · Medical Informatics · Vienna, Austria
HTL Mössingerstraße Klagenfurt
Technical Computer Science and Internet Engineering · Klagenfurt am Wörthersee, Austria
Certifications & licenses
CA LISA – Release Automation 4.x Partner Validation (Certificate of Completion)
CyberArk – "Level 1 Trustee" certification
CyberArk – "Level 2 Defender" certification
ITIL – IT Infrastructure Library Foundation V3 certification
Oracle - Oracle Identity Manager 11gR2 Administration and Implementation
SailPoint – Fundamentals of IdentityIQ Implementation
Sailpoint - IdentityIQ Implementation: Advanced Provisioning and Workflows
Statistics
Experience
Expertise
Qualifications
Profile
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