Martin Kozák-Delivery Advisory, Changes Delivery, Governance & Operations Advisory
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Delivery Advisor - Changes Delivery, Governance & Operations Advisory
My Own Business
Member of the transformation sponsors team, driving full-scale retail digital transformation.
Portfolio coordination of 50+ product teams, synchronizing deliveries to a single Retail stream proposition.
Delivery size in thousands of MDs annually, with budget coverage in mid hundreds of millions CZK.
Scope planning, budgeting, roadmap coordination and progress tracking.
Ensured alignment between business and IT stakeholders.
Advised portfolio companies on digital transformation, ERP/CRM system modernization, IT governance.
Led crisis interventions in underperforming IT initiatives, introduced agile frameworks and delivery governance.
Coaching the IT teams, shifted delivery culture and accountability models.
Country Delivery & Business Analysis Teams Lead
Home Credit International a.s.
- Coordinated cross-country functional scoping, testing, and solution delivery.
- Built bridges between business and IT teams, enhancing alignment and operational transparency.
- Responsible for India, Vietnam, Indonesia country teams.
- Managed daily delivery team operations, ceremonies, work prioritization.
Head of Delivery - Asia
Home Credit International a.s.
- Responsible for IT delivery across HC Asia markets, including Vietnam, India, Indonesia.
- Managed agile transformation and stakeholder relationships with local CEOs and global HQ.
- Led IT roadmap and prioritization for business units and countries.
- Responsible for the team of 10+ Project Managers.
Senior Consultant & Project Manager
Cleverlance Enterprise Solutions, a.s.
- Delivered key innovations in insurance and banking, including digital sales tools.
- Led strategic architecture assessments and regulatory project deliveries (e.g., SEPA readiness).
- Consulted the front office sales & service system for a major Slovak bank company.
Group IT Director – CIS Region
Generali PPF Holding B.V.
- Drove IT strategy and transformation in CIS countries.
- Implemented IT governance frameworks, budget control measures, and vendor rationalization.
Department Director (Shared Services Center) / Business Architecture / Senior PM
Česká pojišťovna, a.s.
- Led customer care technology department.
- Owned strategic delivery for SSC agenda (call center, backoffice, payments, CRM, paperless office, etc.).
- Managed customer sales & service system and major parts of the company transformation (2002–2007).
Branch Director / Business Dev. Manager Direct Channels
Komerční banka, a.s.
Industry Experience
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Experienced in Banking and Finance, Insurance, Professional Services, and Retail.
Business Area Experience
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Experienced in Information Technology, Project Management, Strategy, Sales, Customer Service, and Marketing.
Summary
I have dedicated my career to leading digital transformation and efficient change delivery across banking and insurance industry, bring solid expertise in planning, budgeting, roadmap coordination, and synchronizing complex product portfolios. My experience spans advising on system modernization and agile implementation, coaching IT teams, and ensuring smooth alignment between business and technology initiatives.
I have a strong track record of working with cross-functional teams and multiple stakeholders to drive operational excellence and sustainable growth. My practical approach and problem-solving mindset add value to every project I undertake.
Languages
Education
College of Banking (BIVŠ)
Bachelor, Business Law · Business Law · Prague, Czech Republic
Secondary School of Transportation & Economy
Transportation & Economy · Plzeň, Czech Republic
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