Markus Kleiber-Document Development
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Experience
Document Development
Insurance Company
- Replacement of original Dopix documents and modules into the Quadient document environment
- Extension of document logic
Document Factory for PDF Validation and MMS
Service Provider
- Adaptation of a C++-based document rewriter module to check and evaluate customer PDF documents for an online upload platform
- First-page conversion for MMS preview
Public Authority Rhineland-Palatinate
- Support with Compart DocBridge Pilot
- Support with Compart FileCab
- Training for AFP
- AFP transfer tool for migrating resources from BS2000 to Linux, based on Go
- Creation of dashboards from print data using Grafana
- Replacement of Broadcom/Automic with a Go program using a REST interface
- Various enhancements for DocBridge Pilot with Java and Groovy
Bank
- Transition to subcontractors and a new company wording
- Modification of modules and separation of correspondences
German Automaker
- Replacement of StreamServe with Papyrus
- Migration of modules from HTML to Papyrus native format
Fiserv Inc.
- Creating a secure printing environment
- Developing JDF/JMF output for PDF printing
German insurance client
- Developing and administering Dopix documents
Astadia Cloud Solutions
- Developing a C++ AFP interface for mainframe-to-cloud migration
German Telekom
- Developing an HTML portal for text maintenance by business users
- Integrating the HTML text into the existing Papyrus application
- Developing SAP/GOF/OTF input data into Papyrus documents integrated into the existing output management
Wellcare Health Plans
- Supporting an existing Papyrus installation
- Developing the Provider Directory application
- Developing an OCR application using the Papyrus Capture Solution
- Installing and supporting software updates
Gothaer Versicherung
- Papyrus document system support under z/OS
- Document development with Papyrus Designer
- PDF conversion on the mainframe
- Designing insurance documents with the Papyrus platform
Founder
Timitoo Systems Europe GmbH
- Founder and co-owner of a document management software company
- Development of a web-based correspondence system
- Document and output management services using various document management software (Papyrus, Dopix, Quadient)
- Support in Austria, Germany, and the USA for replacing legacy systems
- Development of standard cross-platform software for document management based on C++ with Qt
- Development of various cross-platform programs for workflows with REST and HTTP using Google Go
- Custom scripts in Java, JavaScript and Groovy
Pre-Sales / Sales
ISIS Papyrus Europe AG
- Return to Europe and involvement in pre-sales software activities
- Traveling to potential clients for presentations and talks at relevant trade shows
- Extending the Papyrus software for SAP integration, including SAP certification
- Taking over sales activities in the Asia/Pacific region at the Singapore office for about 8 months
- Responding to and managing RFP/RFI requests
- Assisting prospective clients in configuring software components to integrate into their system landscape
- Demonstrating planned components and highlighting benefits and use cases
- Presentations at trade shows and events
- Training new salespeople on the technical background of the software
- Supporting the sales team and coordinating with development for new features
Manager Application Frameworks
ISIS Papyrus Europe AG
- Designing Papyrus framework applications and their structure based on the Papyrus Objects / Web repository architecture
- Object design and extension of tools in the Papyrus product line
- Coordinating between consultants and development and leading the team to implement new requirements
- Coordinating the offshore team in Germany for framework development
- Traveling to exhibitions and presentations worldwide (Europe, USA, Asia) for product demos
Sales Consultant
ISIS Information Systems
- Involved in presenting and demonstrating the product at exhibitions in the USA, Canada, Europe, and Asia
- Supporting the global sales team through on-site presentations
- Attending trade fairs in the USA (Xplor, AIIM, LOMA/Accord) and Europe (CeBIT, Open House)
- Conducting roadshows in Europe and Asia (Singapore, Korea, China, Thailand)
- Traveling to strategic clients in the Middle East, USA, Europe, and Asia to showcase new features
- Developing and delivering new demo applications for the sales team
- Conducting marketing activities such as roadshows and roundtable discussions
- Responding to customer inquiries as well as RFP and RFI documents
- Responsible for creating product frameworks as a basis for client delivery
Manager Professional Services
ISIS Papyrus America Inc.
- Led the technical team at the US branch in Dallas, TX
- Supported sales in responding to RFPs and RFIs and delivering product demonstrations
- Answered technical questions on-site during customer visits
- Provided on-site customer consulting in all US states and Canada
- Performed complex installations together with new consultants
- Recruited and conducted interviews with job candidates
- Coordinated consultants and their tasks at customer sites
- Acted as liaison to the Austrian headquarters and the development team
- Administered and maintained the VPN network
- Created and presented PowerPoint slides and gave presentations at trade shows like Xplor and AIIM
- Analyzed competing products, particularly HP Exstream Dialogue
Consultant
ISIS Information Systems
- Technical consultant for the Papyrus document management system
- Supported customer installations with AFP Page and FormDef applications
- Installed the Papyrus document formatter on platforms like OS/2, MVS z/OS, Windows, and various Unix versions
- Installed ISIS products on MVS, OS/390, z/OS, AIX, Sun Solaris, HP-UX, SUSE, and Red Hat Linux
- Implemented Papyrus Designer, DocExec, Overview AFP Designer, WebArchive, and WebControl
- Integrated third-party products like SAP via OTF, RDI, and XOM
- Customized data interfaces by reading COBOL copybooks
- Defined interfaces to customer applications and document workflows
- Controlled printers and inserters via OMR and barcodes (Böwe, Kern, Bell & Howell)
- Planned and conducted proof-of-concept workshops
- Provided global customer consulting in Europe, the USA, Thailand, Hong Kong, and Singapore
Product Manager for Voice Mail Systems
RNW Panasonic
- Product management for voice mail systems (MacroVoice)
- Created and translated user manuals for SK, CZ, HU, and BG
- Obtained operating approvals from various authorities
- Trained technical staff in product maintenance
- Trained sales staff on the use of the ERP system
Owner
Kleiber Import/Export
- Distributed voice mail systems from Macro Voice (USA) and GSM data network cards from X-Wave (Finland)
- Visited customers for product presentations with partners in SK, CZ, HU, and BG
- Calculated prices and created marketing brochures
- Handled accounting and developed the company's website
- Built and operated an online shop for selling contact lenses
System Administration
RNW Panasonic
- Administered VAX/VMS systems and the ERP-SDT
- Maintained the SDT ERP system
- Developed backup plans
- Installed hardware for new branches
- Managed wide area networking over V.24
Junior Product Manager
RNW Panasonic
- Junior Product Manager for Panasonic copiers in the Slovakia, Hungary, Czech Republic and Bulgaria markets
- Sales support
- Purchasing planning (PSI-Sheet) for products from Japan
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Telecommunication, Insurance, Government and Administration, Manufacturing, and Banking and Finance.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Product Development, Sales, Project Management, Operations, and Marketing.
Summary
I have over 25 years of experience transforming and enhancing document systems across diverse industries. I’ve modernized legacy solutions, extended document logic, and implemented secure, multi-platform infrastructures. My background spans work with major insurers, banks, and public agencies, with in-depth involvement in transitioning to innovative document management and validation systems.
I excel at developing and adapting software using languages like C++, GO, Java, and Groovy. I have built robust systems supporting mainframe-to-cloud migrations and integrated complex interfaces for print and digital channels. My expertise delivers efficient, reliable document solutions that streamline operations and enhance user experience.
Skills
- Ms Office, Open Office
- Html Knowledge – Creation Of Various Websites And Online Shops Using Php And Smarty Templates.
- Joomla And Wordpress Content Management Systems
- Java And Javascript
- C And C++: Development Of Various Applications On Windows, Linux, Aix, And Sun
- Go/golang: Development Of Applications For Windows And Linux
- Php And Mysql: Development Of A Tank Monitoring Solution For Iot Devices.
- Databases: Creation Of Tables And Queries In Db2 (Windows And Mvs), Oracle, Sql Server, Progress, Mysql, And Mariadb.
- Tcp/ip: Configuration Of Tcp/ip Connections Between Different Platforms.
- Sna: Lu6.2
- Document Formats: Afp (Advanced Function Printing), Pcl, Postscript, Pdf, Xerox Metacode, Lcds, Djde, Asf/dcf, Ipds
- Icon / Dopix / Dcf (Ibm): Consulting Projects For Document Maintenance With Dopix, And Migration Of Existing Dcf Modules To New Systems.
- Quadient/gmc: Use Of Inspire Designer To Create Document Templates.
- Operating Systems: Windows: Software Installation, Various Microsoft Programs, Isis Papyrus Software (Document Management), Databases. Development Of Batch Programs.
- Operating Systems: Unix: Software Installation And Creation Of Shell Scripts On Aix, Sun Solaris, Hp-ux, Linux (Red Hat, Suse, Debian, Cygwin). Installation Of Webmin, Use Of Vi
- Operating Systems: Vax-vms: System Administration, Installation Of Progress Databases, Backup Management, Postscript Output, Maintenance Of A Progress-db Based Erp System (Sdt).
- Operating Systems: Mvs / Os/390 / Z/os: Creation And Execution Of Jcls, Software Installation, Jes Parameter Settings, Use Of Ispf And Tso, Development Of Rexx Procedures.
Languages
Education
Fern Fachhochschule, Wr. Neustadt
Master of Arts, Business Informatics · Business Informatics · Wiener Neustadt, Austria
Fern Fachhochschule, Wr. Neustadt
Bachelor of Arts, Business Informatics · Business Informatics · Wiener Neustadt, Austria
Higher Technical Teaching and Research Institute, Mödling
Computer Science and Telecommunications Engineering · Mödling, Austria · Graduated with good results
Certifications & licenses
SAP Certified
SAP
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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