Enes Avsar-Data Analyst
Check rate
Experience
Data Analyst
TELUS Digital
- Took the lead in analyzing customer support data for a global e-commerce brand's UK and Ireland operations, identifying common issues that resulted in a 30% increase in first contact resolution and a 25% decrease in repeat customer requests.
- Created Power BI service performance dashboards to assist the team in identifying pain points and improving the overall customer experience, resulting in a 15-point increase in NPS.
- Worked together with IT and support teams to optimize CRM systems and workflows, resulting in a 20% reduction in average response times.
- Used Python (pandas, NumPy) to automate data transformation pipelines, converting complex datasets into usable insights that improved service efficiency.
- Designed feedback loops and implemented significant operational adjustments to reduce customer attrition by 18%.
- Maintained and improved internal Excel tracking tools for monitoring key performance indicators and delivering weekly updates across teams.
Data Analyst
Awilda
- Focused on consumer behavior analytics for a local e-commerce platform, which resulted in a 20% increase in conversions and 15% greater retention.
- Managed over a million data records monthly using Excel and MySQL, lowering reporting time by about a third through automation and better structuring.
- Created dashboards in Power BI that provided real-time visibility into sales and marketing performance, allowing teams to respond more quickly and accurately.
- Used Python (pandas, matplotlib, seaborn) to apply segmentation techniques and investigate product trends, resulting in a 10% increase in sales.
- Cleaned and standardized product data, which helped reduce product returns by 3%.
- Delivered realistic, easy-to-understand reports to management, many of which were used in critical decision-making processes.
Business Analyst Internship
Brainnest
- Conducted in-depth stakeholder analysis, identifying key needs and expectations and utilized feedback to develop customer personas and improve targeting, resulting in a 15% increase in click-through rates.
- Analyzed company performance and departments, recommending cost-saving measures and implementing cost optimization strategies, resulting in a 10% reduction in operational expenses.
- Conducted macroeconomic analysis to provide insights for international expansion, analyzing market potential and competitive landscape which led to operations in two new countries.
- Conducted customer satisfaction surveys and feedback analysis, identifying areas for service enhancement and driving a 20% increase in customer satisfaction scores.
- Assisted in creating and implementing effective business strategies, implementing a performance tracking system that led to a 20% improvement in project delivery timelines.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Retail.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Business Intelligence, Marketing, Sales, Customer Service, and Information Technology.
Skills
Advance
- Microsoft Office Package: Microsoft Word, Excel, Powerpoint, Access Mysql, Sql, Sqlite, Postgresql Python
- Microsoft Power Bi
Intermediate
- E Views Statistical Analysis Program R Programming Ssps Stata Statistical Econometric Analysis Program
Languages
Education
University of San't Anna
Master degree · Economics · Italy
Dokuz Eylul University
Bachelor degree · Economics · Turkey · 3.46
Certifications & licenses
Davidson College Introduction to SQL
Davidson College
Microsoft Data Modeling and Visualization in Power BI
Microsoft
IBM Data Analyst
IBM
UDEMY MySQL Bootcamps From Beginner to Expert
UDEMY
Driving Licence: B
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Enes is based in Hamburg, Germany.
Enes speaks the following languages: Turkish (Native), English (Advanced), German (Elementary), Italian (Elementary).
Enes has at least 3 years of experience. During this time, Enes has worked in at least 2 different roles and for 3 different companies. The average length of individual experience is 1 year and 1 month. Note that Enes may not have shared all experience and actually has more experience.
Based on recent experience, Enes would be well-suited for roles such as: Data Analyst, Business Analyst Internship.
Enes's most recent position is Data Analyst at TELUS Digital.
In recent years, Enes has worked for TELUS Digital, Awilda, and Brainnest.
Enes is most experienced in industries like Retail and Professional Services.
Enes is most experienced in business areas like Business Intelligence, Marketing, and Sales. Enes also has some experience in Customer Service, Information Technology, and Operations.
Enes holds a Master in Economics from University of San't Anna and a Bachelor in Economics from Dokuz Eylul University.
Enes has 5 certificates. Among them, these include: Davidson College Introduction to SQL, Microsoft Data Modeling and Visualization in Power BI, and IBM Data Analyst.
The availability of Enes needs to be confirmed.
Daily rate distribution
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Average rates for similar positions
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The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 26 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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