Eduardo M.-Customer Service Manager

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Experience
Customer Service Manager
Guillamón Logistic S.L.
- Responsible for organizing daily logistics operations, order processing, and distribution
- Confirming freight receipt/delivery by signing relevant documents and noting any irregularities
- Issuing warehouse receipts and distributing them along with other documents to departments
- Assigning cargo location based on its nature
- Tracking shipments by entering data into the application (if available)
- Organizing and improving the delivery system
- Reducing all possible costs for shipping goods
- Planning routes for delivery, loading, unloading of goods, and passenger transport
- Managing the process and controlling transits, drivers, and loaders
- Maintaining staff spreadsheets, preparing reports, and drafting transport documentation
- Communicating with suppliers, clients, and colleagues
Teaching Assistant
Kenzie Academy Brasil
- Training a young team of future developers
- Providing daily support in the students' learning process
- Correcting assessments, activities, and administering tests
- Offering practical guidance on questions in assessments, projects, and activities
Administrative Assistant
BR Steel Industria e Comercio de Aço
- Supporting operational efficiency and compliance with company policies by coordinating office activities
- Managing office supplies by restocking and placing purchase orders to maintain inventory
- Organizing physical files and digital records for easy updating and retrieval by any authorized team member
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Education, Information Technology, and Metals and Mining.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Operations, and Procurement.
Summary
Currently studying Full Stack Development at Kenzie Academy Brazil, I'm expanding my technical skills while staying eager for challenges that fuel my passion for innovation and growth.
Skills
- Quick To Learn New Software
- Microsoft Office
- Using The Internet As A Tool For Communication, Investigation, And Research
- Windows In General
- Frontend: Html, Css, Javascript, React
Languages
Education
Universidade Federal Fluminense
Computer Systems Technology · Rio de Janeiro, Brazil
UNIFAA
IT Technician · Valença, Brazil
Certifications & licenses
Driver's License: B
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Eduardo is based in Oeiras, Portugal and prefers 100% remote projects.
Eduardo speaks the following languages: Portuguese (Native), English (Intermediate).
Eduardo has at least 3 years of experience. During this time, Eduardo has worked in at least 3 different roles and for 3 different companies. The average length of individual experience is 1 year and 11 months. Note that Eduardo may not have shared all experience and actually has more experience.
Based on recent experience, Eduardo would be well-suited for roles such as: Customer Service Manager, Teaching Assistant, Administrative Assistant.
Eduardo's most recent position is Customer Service Manager at Guillamón Logistic S.L..
In recent years, Eduardo has worked for Guillamón Logistic S.L. and Kenzie Academy Brasil.
Eduardo is most experienced in industries like Education, Information Technology, and Metals and Mining. Eduardo also has some experience in Transportation.
Eduardo is most experienced in business areas like Information Technology, Operations, and Procurement. Eduardo also has some experience in Logistics and Supply Chain Management.
Eduardo attended Universidade Federal Fluminense for Computer Systems Technology.
Eduardo has 1 certificate: Driver's License: B.
The availability of Eduardo needs to be confirmed.
Daily rate distribution
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Average rates for similar positions
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The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 13 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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