Edilson L.-Leadership in support & demands
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Experience
Leadership in support & demands
IBM Brazil
- Led a team of developers handling requests in the finance area at Brazil's largest retailer (Casa Bahia)
- Acted as the main point of contact to resolve customer reported issues
- Found practical and fast solutions for system automations
- Managed data integrity, supported applications (programs and routines), and maintained accurate system documentation
- Participated in meetings with business analysts and customers to better understand projects and align deliverables
- Monitored overnight processing and resolved issues that occurred during processing
- Created documentation for the developers' team
- Developed test case scenarios
- Performed full analysis of all tests covering all developed components
- Verified the authenticity of all data created to ensure objectives were met
Systems Analyst
Casa Bahia
- Worked as a systems analyst in the finance area at Brazil's largest retailer
- Acted as the main point of contact to resolve customer reported issues
- Found practical and fast solutions for system automations
- Managed data integrity, supported applications (programs and routines), and maintained accurate system documentation
- Participated in meetings with business analysts and customers to better understand projects and align deliverables
- Monitored overnight processing and resolved issues that occurred during processing
- Modified source code files for the developers' team
- Developed test case scenarios
- Updated documents in the finance system
- Performed full analysis of all tests covering all developed components
- Verified the authenticity of all data created to ensure objectives were met
Programmer Analyst
Maritima Insurance
- Performed programming and analysis using COBOL, JCL, SQL, and VisualAge Generator
- Responsible for the car insurance simulation system
- Modified source code files for the developers' team
- Applied code changes in COBOL programs, VisualGen applications, JCL routines, and project documentation
- Conducted full tests of modified programs and analyzed results to ensure data authenticity and objectives were met
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Retail, Information Technology, and Insurance.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Quality Assurance, and Accounting.
Summary
- Career developed in the IT field over 34 years, focusing on programming and systems analysis
- Knowledge of leadership and training for developer teams
- Daily experience with remote teams and diverse cultures
- Team representative in meetings on risk management during system deployments
- Extensive experience working with mainframes using COBOL, VisualGen, SQL, and JCL
- Knowledge of tools such as DB2, VSAM, TSO, Slack, Maximo, Erwin, Bizagi, Jira, Confluence, and Rational Developer for z/OS (RDZ)
- Knowledge of MS Office and Lotus Notes packages
- Responsible for providing feedback on my team members for career development within IBM and training trainees in technical skills
- Conducted technical interviews for hiring employees
Skills
- Organized, Good Communicator, Strong At Building Bridges With Customers, Clear Time Management Goals (Pomodoro Technique), And Leadership Skills
- Advocate For Using "Emotional Intelligence" In Professional Life And Practitioner Of "Organizational", "Leadership", "Smart Productivity", "Time Management", And "Design Thinking" Methodologies
- Practitioner Of Agile Practices (Kanban, Scrum) And Traditional Modeling With Pmbok Practices
Languages
Education
Arts College at São Caetano do Sul (FASCS)
Graphic Design · São Caetano do Sul, Brazil
University São Caetano do Sul (USCS)
Systems Analysis and Development · São Caetano do Sul, Brazil
University of Franca (UNIFRAN)
Data Processing Technology · Brazil
Certifications & licenses
Smart Productivity & Time Management
Conquer School
Leadership Course
Conquer School
Emotional Intelligence
Conquer School
Design Thinking For Innovation
University of Virginia & Darden School
Design Thinking
FIAP
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Edilson speaks the following languages: Portuguese (Native), English (Intermediate), French (Elementary).
Edilson has at least 13 years of experience. During this time, Edilson has worked in at least 3 different roles and for 3 different companies. The average length of individual experience is 5 years and 6 months. Note that Edilson may not have shared all experience and actually has more experience.
Based on recent experience, Edilson would be well-suited for roles such as: Leadership in support & demands, Systems Analyst, Programmer Analyst.
Edilson's most recent position is Leadership in support & demands at IBM Brazil.
Edilson is most experienced in industries like Retail, Information Technology, and Insurance.
Edilson is most experienced in business areas like Information Technology, Quality Assurance, and Accounting.
Edilson holds a Bachelor in Data Processing Technology from University of Franca (UNIFRAN).
Edilson has 5 certificates. Among them, these include: Smart Productivity & Time Management, Leadership Course, and Emotional Intelligence.
The availability of Edilson needs to be confirmed.
Daily rate distribution
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Average rates for similar positions
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The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 18 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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