UML Experts in Frankfurt

• Create a tracking concept for Google Tag Manager and Google Analytics, including the data layer, events, triggers, and reporting
• Manage the project team (developers, designers, performance)
• Communication interface between stakeholders and digital specialist departments

• Elevator emergency call reorganization project: Project to evaluate and define a new technical solution for connecting elevator emergency calls for all facilities of DB InfraGO passenger stations.

• Objectives: Secure, redundant connection of all locations across Germany. Definition of the technical solution, documentation, subject-matter support and management of specialist and line organizations.

• Identification and commissioning of technical solutions.

• Management of documentation and approval of the technical solution in DB regulations.

• Definition and tracking of the roadmap for describing the solution.

• Preparation of a rollout plan to avoid shutdowns.

• Coordination and implementation of decision proposals for steering committees.

• Communication of the solution to all committees and regional areas.

• Introduction of 5 different process applications for different teams

• Release planning: scope and time management

• Resource/capacity planning

• Conducting Sprint Planning / retrospectives

• Increment planning (several sprints)

• Preparation of Steering Committee meetings / reporting to the Board

• Coordination / alignment with external suppliers / deliveries

• Resource planning for multiple projects

• Coordination with business department and development team

• Identification of best practices with IBM BAW

• Cost control and planning for the project team and external service providers

• Collection of KPIs using LogScale

• Analysis of application errors with LogScale / Queries

• User Story definitions / coordination of requirements with the business department and development team

• Testing and defect tracking

• UI/UX design of applications

• Preparation and moderation of Brown-Paper workshops

• Test concept, test data, test organization, test execution

• Collection of team velocity / metrics

• Test execution

• Script for automated testing

• Test organization with business department and IT

• Recording and prioritization of defects

• Establishment and operation of the application

• Establishment of application monitoring with LogScale Dashboards

• Checking health endpoints with PowerShell

• Post Mortem analysis

• Establishment of Incident Management

• Establishment of Problem Management

• Analysis of errors using LogScale Queries and Dashboard

• Pre-processing of data for AI

• Evaluation using AI language models (Meta Llama 3.3 LLM and deepset Haystack) and RAG

• Installation of runtime environments for LLMs (Large Language Model)

• Evaluation of various LLMs

• Installation of RAG (Retrieval Augmented Generation) and integration with LLM

• Extraction of unstructured data with LLM and RAG

• Project based on IBM BAW (Business Automation Workflow), Websphere Liberty, Domea, d.3, REST, LogScale (formerly Humio), Swagger, Powershell, JIRA, Confluence, Lucom Interaction Platform (LIP), Mattermost, Jabber

• Conducting and evaluating web analyses
• Creating and editing tags and scripts in the area of tag management as well as banners and other client-side web elements in the area of consent management
• Technologies used in development: Tealium, JavaScript, IntelliJ, Git, Android Studio, Selenium, Appium, Adobe Analytics, Power Automate, Power App

• Analyze business situation: stagnation of sales, small recurring customer rate, huge number of visitors but little conversion rate, average order value does not increase, no customer segmentation or targeting, performance marketing approach fails to acquire the right customer
• Advise on sales and marketing strategies and improve operations; agile coach advice with key business strategy using Scrum and Kanban
• Acquire key requirements and derive user stories for e-shop product owner development and customer data analysis
• Develop comprehensive 360 degree customer data model using Shopify and Amazon; implement data feeds from more than 10 systems (Klaviyo, Typeform)
• Develop meaningful ad-hoc data analysis detailing aspects of Triple Whale customer behavior using standard e-commerce KPIs such as AOV, Google Analytics, churn, conversion and abandoned checkout rates, ROAS, CPA, CPC; tools: SQL, Power Query
• Derive clear and data-driven customer segmentation and targeting; ETL processes and Power BI
• Introduce and feed new content agency with customer insights using GraphQL and Postman; improve messages, frequency, and targeted audience; Microsoft Planner
• Provide crystal clear data proof to steer new performance marketing approach
• Develop standard business operations reporting

• Manage and coordinate various software development projects between product management and agile dev teams of external service providers
• Communication with all stakeholders
• Promoting transparency and focus on project topics
• Facilitating alignment between business departments and external partners
• Supporting Product Managers and Product Owners in preparing and managing requirements in workshops and tools
• Using short feedback loops to optimize agile collaboration
• Supporting hybrid and agile collaboration

As a freelance IT lecturer and IT coach, I specialize in teaching individuals concepts like Cloud Computing, Business Intelligence, Python Programming and Agile Frameworks. My goal is to simplify complex technical concepts into practical, actionable knowledge. Through my extensive experience as an IT consultant in various sectors and roles I know about the importance of IT training - for companies and employees alike.

• Web and software development
• Project work

• Close collaboration with development teams to ensure alignment with project objectives
• Assessment of in-scope assets, creation of requirements, and support of the public tender process through the selection of a provider
• Creation and maintenance of UML sequence diagrams to document system interactions
• Extensive use of Agile/Scrum methodology and Spotify model
• Development and implementation of cutover and dress rehearsal plans together with the application managers

Developed a digitalization strategy Analyzed legacy systems and designed a new IT landscape

• Gathered current work structures and processes
• Identified optimization opportunities
• Developed a tool landscape to support business processes
• Created a request for proposal
• Defined epics and user stories
• Modeled processes

Technologies/Methods: Confluence, MSTeams, MindManager, PlantUML, JIRA

• Coached teams in Agile methodologies and Scrum framework implementation.
• Aligned the product roadmap with business goals such as increasing bookings, improving user experience, and expanding supplier integrations.
• Collaborated with developers and third-party providers to ensure smooth API integration and end-to-end functionality.
• Created and continuously refined the product backlog with user stories, bugs, and technical improvements.
• Prioritized backlog items based on business value, revenue impact, and regulatory deadlines.
• Worked closely with backend and frontend teams to clarify dependencies and prioritize technical debt.

• ITSM consulting, analysis and optimization of IT capacity with BMC TSCO / BMC Helix
• Drafting "Governance guidelines for operational capacity management"

• Datastage 11.7, dbt, Oracle 19, Python 3.12 / PySpark 3.5, Azure GitHub, Azure DevOps, Automic
• Development of migration jobs to transfer data from the collection DWH to the new Risk Mart, as well as development of ETL pipelines to migrate historical data from the old Mart to the new Risk Mart.
• Storage of the silver layer on Hadoop and the gold layer in Oracle.
• Translation of DataStage jobs into dbt to publish reporting data in Google Cloud to a PostgreSQL database.
• Creation and optimization of complex SQL queries for data extraction from a data vault, taking into account historical data in the point-in-time tables.
• Creation of Oracle table definitions (DDL) and adjustment of existing stored procedures.
• Versioning changes in GitHub and deployment via the CI/CD portal.
• Refactoring long-running DataStage jobs into Python using PySpark to reduce server load.
• Migration of SAS scripts to PL/SQL, including new development of distribution functions that have no direct equivalent in Oracle.
• Development of Automic jobs to run DataStage pipelines and Python scripts (PySpark jobs) that control the population of the SME and institutional risk tables in the Risk Mart and perform business calculations.
• Participation in the agile process, including creating user stories, estimations, and planning in Azure DevOps.
• Handling Azure DevOps tickets and close collaboration with testers and business teams for error analysis and resolution.

• Testing the SekIDP and related components
• Test design, execution and automation, microservices, GitHub Enterprise, Eclipse, Katalon Test Platform, API Testing, Confluence 8, JIRA/Xray, Draw.io, Swagger/OpenAPI, Postman, Docker, Kubernetes, Podman, PuTTY, E-Health, Telematik, Gematik standards, EPA, E-Rezept, sektoraler IDP, encryption, XaDES, PaDES, DICOM, HL7, FHIR, IHE, ICD, SSO, SAML/Shibboleth, OAuth, smartcards, JWT, two factor authentication Android and iOS, Wireshark, BrowserStack, Cypress, gRPC, REST, SOAP, WS-Security, Linux Shell, PowerShell, SSH/SSL, Java, Kotlin, Cordova, Gradle, Groovy, Python, TypeScript