UML Expert in Frankfurt

• Create a tracking concept for Google Tag Manager and Google Analytics including data layer, events, triggers, and reporting
• Manage the project team (developers, designers, performance specialists)
• Serve as communication interface between stakeholders and digital departments

• Conducting and evaluating web analyses
• Creating and editing tags and scripts in the area of tag management as well as banners and other client-side web elements in the area of consent management
• Technologies used in development: Tealium, JavaScript, IntelliJ, Git, Android Studio, Selenium, Appium, Adobe Analytics, Power Automate, Power App

As a freelance IT lecturer and IT coach, I specialize in teaching individuals concepts like Cloud Computing, Business Intelligence, Python Programming and Agile Frameworks. My goal is to simplify complex technical concepts into practical, actionable knowledge. Through my extensive experience as an IT consultant in various sectors and roles I know about the importance of IT training - for companies and employees alike.

• Manage and oversee various software development projects between product management and agile dev teams of external service providers
• Communicate with all stakeholders
• Promote transparency and focus on project topics
• Facilitate alignments between business units and external partners
• Support product managers and product owners in preparing and managing requirements in workshops and tools
• Use short feedback loops to optimize agile collaboration
• Support hybrid and agile collaboration

• Coached teams in Agile methodologies and Scrum framework implementation.
• Aligned the product roadmap with business goals such as increasing bookings, improving user experience, and expanding supplier integrations.
• Collaborated with developers and third-party providers to ensure smooth API integration and end-to-end functionality.
• Created and continuously refined the product backlog with user stories, bugs, and technical improvements.
• Prioritized backlog items based on business value, revenue impact, and regulatory deadlines.
• Worked closely with backend and frontend teams to clarify dependencies and prioritize technical debt.

• Introducing 5 different process applications for various teams

• Release planning: scope and time management

• Resource/capacity planning

• Conducting sprint planning / retrospectives

• Increment planning (multiple sprints)

• Preparing steering committee meetings / reporting to the executive board

• Coordinating / aligning with external suppliers / deliveries

• Multi-project resource planning

• Aligning with the business unit and development team

• Identifying best practices with IBM BAW

• Cost control and planning for the project team and external service providers

• Collecting KPIs using LogScale

• Analyzing application errors with LogScale / queries

• Defining user stories / aligning requirements with the business unit and development team

• Testing and defect tracking

• UI/UX design of the application

• Preparing and facilitating brown-paper workshop

• Test concept, test data, test organization, test execution

• Recording team velocity / metrics

• Executing tests

• Scripts for automated testing

• Organizing tests with the business unit and IT

• Recording and prioritizing defects

• Setting up and operating the application

• Setting up application monitoring with LogScale dashboards

• Checking health endpoints with PowerShell

• Post mortem analysis

• Setting up incident management

• Setting up problem management

• Analyzing errors using LogScale queries and dashboard

• Pre-processing data for AI

• Conducting evaluation with AI language models (Meta Llama 3.3 LLM and deepset Haystack) and RAG

• Installing runtime environments for LLMs (large language model)

• Evaluating various LLMs

• Installing RAG (retrieval augmented generation) and integrating with LLM

• Extracting unstructured data with LLM and RAG

• Project based on IBM BAW (Business Automation Workflow), WebSphere Liberty, Domea, d.3, REST, LogScale (formerly Humio), Swagger, PowerShell, JIRA, Confluence, Lucom Interaction Platform (LIP), Mattermost, Jabber

• ITSM consulting, analysis and optimization of IT capacity with BMC TSCO / BMC Helix
• Drafting "Governance guidelines for operational capacity management"

• Datastage 11.7, dbt, Oracle 19, Python 3.12 / PySpark 3.5, Azure GitHub, Azure DevOps, Automic
• Development of migration jobs to transfer data from the collection DWH to the new Risk Mart, as well as development of ETL pipelines to migrate historical data from the old Mart to the new Risk Mart.
• Storage of the silver layer on Hadoop and the gold layer in Oracle.
• Translation of DataStage jobs into dbt to publish reporting data in Google Cloud to a PostgreSQL database.
• Creation and optimization of complex SQL queries for data extraction from a data vault, taking into account historical data in the point-in-time tables.
• Creation of Oracle table definitions (DDL) and adjustment of existing stored procedures.
• Versioning changes in GitHub and deployment via the CI/CD portal.
• Refactoring long-running DataStage jobs into Python using PySpark to reduce server load.
• Migration of SAS scripts to PL/SQL, including new development of distribution functions that have no direct equivalent in Oracle.
• Development of Automic jobs to run DataStage pipelines and Python scripts (PySpark jobs) that control the population of the SME and institutional risk tables in the Risk Mart and perform business calculations.
• Participation in the agile process, including creating user stories, estimations, and planning in Azure DevOps.
• Handling Azure DevOps tickets and close collaboration with testers and business teams for error analysis and resolution.

• Testing the SekIDP and related components
• Test design, execution and automation, microservices, GitHub Enterprise, Eclipse, Katalon Test Platform, API Testing, Confluence 8, JIRA/Xray, Draw.io, Swagger/OpenAPI, Postman, Docker, Kubernetes, Podman, PuTTY, E-Health, Telematik, Gematik standards, EPA, E-Rezept, sektoraler IDP, encryption, XaDES, PaDES, DICOM, HL7, FHIR, IHE, ICD, SSO, SAML/Shibboleth, OAuth, smartcards, JWT, two factor authentication Android and iOS, Wireshark, BrowserStack, Cypress, gRPC, REST, SOAP, WS-Security, Linux Shell, PowerShell, SSH/SSL, Java, Kotlin, Cordova, Gradle, Groovy, Python, TypeScript

• Highly successful role as lead data analytics expert at a US consulting startup.
• Managed stakeholder expectations by ensuring team delivery velocity using Agile and Lean practices.
• Trained and assembled international offshore data science teams of DevOps engineers, BI developers, and technical support specialists.
• As Sparecodes' data analytics experts, we improved our clients’ business outcomes through requirements management, dashboard and report development, migration, automation, and production support using IBM Cognos, AWS, SAP, Oracle, Teradata, CRM, ERP, Confluence, and Microsoft.
• Provided effective coaching and mentoring for international, multicultural teams in a remote environment, covering new tools and techniques, Agile best practices, internal and external communication, and presentation skills.
• Coordinated technical processes efficiently, including managing and implementing project changes and control processes.
• Promoted strong team engagement and supported employees’ career development, including business change management through coaching.
• Enhanced project status reports by providing insights into team productivity, predictability, and backlog burn-down, leading to improved project outcomes.
• Successfully led the coordination and implementation of software solutions for clients in mechanical engineering, including automation system integration and customization to meet client needs.

• Analyze business situation: stagnation of sales, small recurring customer rate, huge number of visitors but little conversion rate, average order value does not increase, no customer segmentation or targeting, performance marketing approach fails to acquire the right customer
• Advise on sales and marketing strategies and improve operations; agile coach advice with key business strategy using Scrum and Kanban
• Acquire key requirements and derive user stories for e-shop product owner development and customer data analysis
• Develop comprehensive 360 degree customer data model using Shopify and Amazon; implement data feeds from more than 10 systems (Klaviyo, Typeform)
• Develop meaningful ad-hoc data analysis detailing aspects of Triple Whale customer behavior using standard e-commerce KPIs such as AOV, Google Analytics, churn, conversion and abandoned checkout rates, ROAS, CPA, CPC; tools: SQL, Power Query
• Derive clear and data-driven customer segmentation and targeting; ETL processes and Power BI
• Introduce and feed new content agency with customer insights using GraphQL and Postman; improve messages, frequency, and targeted audience; Microsoft Planner
• Provide crystal clear data proof to steer new performance marketing approach
• Develop standard business operations reporting

Developed a digitalization strategy Analyzed legacy systems and designed a new IT landscape

• Gathered current work structures and processes
• Identified optimization opportunities
• Developed a tool landscape to support business processes
• Created a request for proposal
• Defined epics and user stories
• Modeled processes

Technologies/Methods: Confluence, MSTeams, MindManager, PlantUML, JIRA

• Ensuring the overall project goal with the Product Owner
• Onboarding a new service provider, including sourcing and contract negotiations with relevant stakeholders (e.g., procurement, legal)
• Implementing and executing the necessary governance processes
• Integrating new extraction software/GenAI tools to improve data extraction and processing within a document management workflow
• Ongoing agile management of deliverables, including building the project organization and controlling time, quality, and costs in the context of the overall project
• Sub-project organization, especially requirements management, structuring, agile planning, and prioritization
• Organizing and optimizing workstream communication for an end-to-end process
• Facilitating and leading meetings and workshops
• Change management consulting through targeted influence, coaching, and incentive systems