DORA Experts in Austria
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Meet FRATCH Experts in Austria, who have recently used DORA
Plamen Mirchev
Last position:
Head of Service & Operations Management at Raiffeisen Bank International
- Shaping service management framework as part of head office of RBI
- Service owner overseeing IT cloud services, accountable for overall quality, lifecycle, and success
- Managing customer relationships and satisfaction for 10 business units ensuring smooth business continuity and operations
- Single point of contact and service/process owner providing T-shaped expertise in IT domains, cloud platforms and services (AWS, Azure, Kubernetes, Salesforce, ServiceNow, Jira, Orca, CRM, GitHub, SFMC)
- ITSM/ITIL implementation and mentoring including design, definition, mapping, and execution
- Change and release management, UAT/test assurance, major incident management, SDLC management
- Managing regulatory and audit requirements, DORA, GDPR, ITPF compliance and reporting
- Acting as a point of escalation for complex customer issues, resolving conflicts, fostering a customer-centric culture
- People management: leading and managing service delivery teams, DevOps, vendors, and third-party teams
- Cross-tribe service delivery and contract management: KPIs, SLAs, OLAs, RPO, RTO, BCM/SCM management
- Agile/Scrum process delivery governance, stakeholder communication, and budget/cost management
Zoran Jovanovic
Last position:
Technical Writer – Implementation of the BNPP IT PROD SEC Service Catalog at BNP Paribas Germany
Design, authorship and finalization of the IT PROD SEC service catalog with eight standardized security services (S-ID001–S-ID008).
Development of consistent service components & deliverables, RACI assignments and SLA and KPI definitions for each service.
Integration of BaFin document requirements under DORA into the service descriptions.
Coordination with IT, compliance, risk and operations teams to validate all service descriptions.
Specifically for governance & monitoring: definition of governance cadence, evidence delivery processes, audit support and definition of measurable KPIs and measurement methods.
Ensuring that all services are standardized, measurable and documented in an audit-proof manner.
Result: Approved service catalog with eight services as a binding basis for delivery, governance and audits; transparent SLAs/KPIs for each service and DORA/BAIT/MaRisk-compliant documentation with clear responsibilities and evidence trails.
Technologies and tools: Confluence, Jira, ServiceNow, Microsoft PowerPoint, Microsoft Visio, Office 365.
Klaus Hoffmann-Wissenwasser
Last position:
Founder at HoWi Consulting e. U.
- Project management IT & business process design digitalization
- Delivered 10+ successful projects (see project list)
- Business analysis
- Business organization
- Data management
Sascha Leitner
Last position:
CEO at SEComply
- Founder & creator of a cutting-edge Governance, Risk & Compliance SaaS solution.
- Developing and executing business development strategies to identify new opportunities and expand market presence.
- Providing information security consulting services.
- Specializing in governance, risk, and compliance (GRC) topics such as risk management, ISO 27005, ISO 27001, NIS 2, DORA, PCI DSS, EU-GDPR, and more.
- Past projects:
- Kyndryl Austria GmbH: delivered IAM blueprint, conducted risk assessments, developed transformation strategy and roadmap for client projects, and provided support in pre-sales activities to align solutions with client needs.
- Cashpoint Sportwetten GmbH: conducted ISO 27001:2022 gap analysis, enhanced ISMS processes, updated security training, aligned with ISO 27001:2022 standards, and improved vulnerability management practices through regular assessments and remediation planning.
- Hornbach Baumarkt AG: supported the CISO in achieving ISO 27001 compliance, implementing a secure software development lifecycle (SDLC), strengthening vulnerability management practices, and enhancing risk management frameworks.
- MHP Management- und IT-Beratung GmbH: created and reviewed security concepts aligned with ISO 27001 standards.
- Stromnetz Berlin GmbH: developed a comprehensive security concept based on ISO 27001 requirements.
- dmTech GmbH: conducted IT security training for employees, fostering awareness and adherence to security best practices.
- Finanz Informatik GmbH: managed PCI DSS-related tasks, including compliance assessments and control implementations.
- TIPS Messtechnik GmbH: conducted NIS2 gap analysis, developed a comprehensive compliance roadmap, and provided supportive actions to address identified gaps and ensure alignment with regulatory requirements.
Josef Christian Pilz
Last position:
Project Manager for Implementing a SIEM Solution at German Armed Forces
- Set up a SIEM solution while following a predefined ITSM process of the German Armed Forces
- Familiarization with the ITSM processes
- Organizational distribution of the project team across Germany
- Taking over an ongoing project until go-live
Hans-Michael Mahlknecht
Last position:
Project expert, digitalization and strategic consulting at Freelance Consultant
- Project work in IT, banking, insurance and strategy
- Risk management consulting for companies in various industries
Peter Klosa
Last position:
Sabbatical
Discover over 15,000 top freelancers
Statistics of experts using DORA
Aggregated from the professional profiles of matched freelancers.
Experience
26 years
Position duration
2.2 years
Positions per freelancer
14
Top business areas
Information Technology, Project Management, Business Intelligence
Top industries
Banking and Finance, Information Technology, Professional Services
Certification focus areas
Project Management, Information Technology, Audit
Bachelor's degree or higher
100%
Master's degree or higher
100%
Certifications per freelancer
6
Most common languages
German, English, Russian
Speak two or more languages
100%
Based on our profile pool as of 30 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Austria are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Austria using DORA
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the technology
DORA at a glance
DORA usually means the DevOps Research and Assessment metrics: deployment frequency, lead time for changes, change failure rate, and time to restore service. Teams use it to see how software delivery really performs, not how it feels. Strong experts turn those signals into practical decisions.
What it helps improve
- Release flow and delivery speed
- Incident recovery and service stability
- Bottlenecks in testing, review, and approval
- Shared language for product, engineering, and operations
DORA is most useful when a company wants evidence, not assumptions. It helps leaders compare teams, spot weak points, and track whether process changes actually improve delivery.
Common tooling
DORA work often sits next to Git data, CI/CD systems, incident tools, and service monitoring. Experts may connect sources such as GitHub, GitLab, Jira, PagerDuty, or observability stacks to produce clean, trusted metrics.
A strong specialist knows how to define events, avoid noisy data, and keep the measurement honest. The goal is not more dashboards. It is a reliable view of delivery performance.
When to bring in help
Companies bring in freelance expertise when the metrics are unclear, incomplete, or trusted by no one. That often happens during DevOps change, platform work, release pain, or after repeated outages.
In Austria, these projects are often remote-first, with short working sessions across product and operations. Clear English is common, and strong experts adapt well to local teams and mixed toolchains.
What strong experts do
- Define what counts as a change, failure, and recovery
- Map delivery events across tools and teams
- Clean up misleading or duplicated data
- Explain the results in plain business language
The best DORA experts do more than report numbers. They connect the metrics to process, architecture, and team behavior so the findings lead to action.
DORA and related work
DORA is often discussed alongside flow metrics, DevOps assessments, and continuous delivery reviews. Some teams also mention the DORA metrics or the DevOps Research and Assessment framework when they mean the same thing.
It suits companies that want to improve software delivery without guessing. The right expert can help establish a baseline, validate progress, and keep the metrics useful over time.
Frequently asked questions
Before you brief your next project: the most common questions about DORA.
DORA is used to measure how software delivery performs in practice. The framework looks at deployment frequency, lead time for changes, change failure rate, and time to restore service. Companies use it to find delivery bottlenecks and improve stability without relying on gut feeling.
Yes. DORA is the common abbreviation for DevOps Research and Assessment, and many teams also say the DORA metrics. In practice, people usually mean the four delivery and reliability metrics used to assess software flow.
DORA focuses on a small set of outcome metrics that are easy to discuss across teams. Compared with broad observability or project reporting, it is narrower and more decision-oriented. That makes it useful when you want a clear view of delivery performance, not a long scorecard.
A strong DORA specialist usually understands CI/CD, version control data, incident handling, and basic observability. They also need enough process knowledge to define events correctly and enough communication skill to explain the results to non-technical stakeholders. Experience with data cleanup is a big plus.
DORA support is helpful when the numbers are disputed, the data sources do not line up, or the team cannot turn metrics into action. Companies also bring in outside specialists during DevOps transformations, platform changes, or after repeated release and recovery problems. The work is often short and focused.
Yes, most DORA projects can be done remotely, especially when the expert can access delivery tools and incident records. In Austria, some teams prefer a few live workshops to align on definitions and reporting needs. The main requirement is good access to the right systems and clear communication.
Look for someone who can define the metrics clearly, trace them back to real source data, and explain trade-offs without jargon. A good DORA expert will ask where the data comes from, how releases are tagged, and what counts as a failure or recovery. If they only talk about dashboards, that is not enough.
Searchers often use DORA metrics or the full name, DevOps Research and Assessment. Some also mention the DORA framework when they mean the same thing. Using these terms can help you find the right specialist faster.
The average hourly rate of freelancers in Austria who have used DORA in their recent projects is 119 €, which corresponds to a daily rate of about 954 € based on an 8-hour working day.
Of the freelancers in Austria who have used DORA in their recent projects, 100% hold at least a Bachelor's degree and 100% hold at least a Master's degree.
On average, freelancers in Austria who have used DORA in their recent projects have 26 years of professional experience, with a single engagement typically lasting around 2.2 years.
The most common languages among freelancers in Austria who have used DORA in their recent projects are German (100%), English (100%), and Russian (29%).
The most common industries among freelancers in Austria who have used DORA in their recent projects are Banking and Finance (100%), Information Technology (86%), and Professional Services (71%).
The most common business areas among freelancers in Austria who have used DORA in their recent projects are Information Technology (100%), Project Management (100%), and Business Intelligence (71%).
Main locations of FRATCH Experts, who have recently used DORA
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Countries:
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Philipp Thomaschewski
FRATCH CEO
