Camunda Expert in Munich

Project overview: The use of “Generative Pretrained Transformer” (GPT) technologies will greatly change the world of work in the coming years. ITZBund is developing a basic service for this purpose, which can be used by its 200 customers. This basic service is offered both on-premises and in the cloud. Launched in 12/23, production systems (based on the MVP) had already been successfully rolled out and operated for several authorities and federal ministries by 05/24.

Project metrics:

• 2024 budget approx. 20 Mio €
• approx. 70 people directly involved in the project
• regular (indirect) contact with approx. 80 people in the wider project environment

My main responsibilities:

• Overall responsibility as external project manager
• Project definition phase/ Project setup and establishment of the project organization
• Strategic and operational project planning, as well as project design and ongoing adjustments
• Ongoing coordination with the project owner and stakeholders at ITZBund
• Ongoing coordination with sub-project managers, agile roles, and other project team members
• Responsibility for project controlling, quality management, risk management, and change management
• Responsibility for providing the basic service in on-premises and cloud environments and its ongoing development
• Planning and leading several hypercare phases
• Collaboration and ongoing coordination with a federal ministry partner project and delivery of an MVP
• Coordination with the agile teams
• Coordination with operations, release, and deployment
• Responsibility for delivering initial customer projects
• Responsibility for developing AI governance
• Ensuring accessibility (BITV)
• Responsibility for setting up a sub-project for marketing activities
• Support in setting up an efficient proposal process
• Stakeholder management

Approach:

• V-Modell XT ITZBund
• Scrum

Tools used:

• Microsoft Office, Skype, MS Project, Confluence, Jira, Sharepoint, Miro

AI telephone assistant platform

Claude Code, Google AI Studio, Python, LLM / Voice-AI, PostgreSQL

• Conception and hands-on development of an AI-supported telephone assistant platform (voice AI / LLM) – from idea and architecture to MVP/product.
• Built agentic workflows and full automations with Claude Code and Google AI Studio.
• Also delivered AI-supported work in client engagements: used Claude Code for governance documentation, requirement drafts, and automations.

• Development of the digital organ donation register, commissioned by the Federal Institute for Drugs and Medical Devices (BfArM)

• Implementation of user stories in several microservices (frontend and backend)

• Ensuring quality with unit, integration, and E2E tests

• Conducting code reviews

• Coordination with other development teams

• Taking over the software license check and simplifying the process

• Responsibility for implementing and documenting the business logging

• Setting up a development environment with Docker Compose

Verenburg Consulting GmbH is a specialized IT consulting firm that helps companies plan, manage, and implement complex IT projects. As founder and managing partner, I am responsible for the professional and strategic leadership of the company as well as the operational delivery of client projects.

The role includes leading transformation and digitalization initiatives and introducing sustainable, efficient, and user-focused IT solutions. I work closely with management, business units, and IT organizations to ensure clear decision-making structures, transparent communication, and measurable value.

Responsibilities:

• Strategic consulting on digitalization and modernization of IT and organizational structures
• Taking on the professional and strategic leadership of rollout and transition projects
• Planning, managing, and controlling IT projects using traditional and agile methods
• Building, evolving, and implementing IT service management processes (e.g., ITIL)
• Designing and guiding organizational change processes and introducing new role and process models
• Developing and implementing change management measures to sustainably anchor new ways of working
• Leading, coaching, and developing project teams, including facilitating workshops and management formats

Focus Areas & Expertise:

• Rollout and transition management for international and national IT deployments
• IT service management (service transition / service operation / process design)
• Project management (traditional and agile, e.g., Scrum, SAFe, Prince2)
• Organizational development and transformation of operational and service models
• Change management based on recognized models (e.g., ADKAR)
• Strategic digitalization consulting, including requirements analysis and process/system evaluation

Working Style: My approach is highly value-driven, structured, and solution-focused. I combine technical understanding with a business perspective to ensure sound decisions, efficient processes, and sustainable results. Clear communication, transparency, and close coordination with all stakeholders are always at the center.

• Designed and developed the "Credit Risk Engine" using Camunda, Node.js and Typescript
• Greenfield project for credit card credit assessment for existing and new customers, including EBA KPIs, SCHUFA and CRIF scorings
• Built and modeled workflows (BPMN) and decision logic (DMN) with Camunda Modeler in close collaboration with stakeholders
• Implemented service tasks, user tasks and jobs with Nest.js, Node.js and Typescript, including exception handling
• Backend-for-Frontend (BFF), frontend with React, Tailwind and Ant Design UI library
• CI/CD with GitLab, Kubernetes/Rancher

• Fullstack development based on Next.js and TypeScript
• Development and optimization of geospatial database queries for PostgreSQL/PostGIS
• Visualization of geospatial data using Mapbox
• Design and execution of load tests and performance optimizations
• Code reviews and documentation tasks
• Technologies: JavaScript, TypeScript, Next.js, React, Zod, tRPC, Storybooks, PostgreSQL/PostGIS, MicroORM, Knex, Material UI, Mapbox, BullMQ, Jest, Playwright, Artillery.io, K6, Sentry, Figma, GitLab, Grafana, GTFS

• Set up the new digitization strategy.
• Using Camunda as a process engine, a new way of handling batch and dialog tasks is created.
• In close cooperation with the business department, the individual processes are created and put into production.
• Forms for controlling manual interventions, e.g. when adjusting applications, are implemented.
• Gradual migration of old code from IBM WebSphere to JBoss.
• Skills: Arquillian, Camunda, Initiative, Empathy, Hibernate, Jackson, Java/JEE, JBoss, Jersey, JSON, JUnit, Openness to criticism, Willingness to learn, REST, Teamwork, WebServices.

• Development of iOS apps in Swift
• AI-supported SW development using Vibe Coding with Claude Code
• Web applications through Vibe Programming
• Use of Swift, Xcode 15, Claude Code, Proxmox, GitLab, Visual Studio Code, Cursor, Doors, ClearCase
• Use of MS Project, OpenShift, Docker, Project Server, PageMaker, CRM, MS SQL Server
• SW techniques: UML, BPMN 2.0, ERD, client/server technology

• SBAM (Sendungsbasiert Auftragsmanagement System) is the core component responsible for splitting customer deliveries into individual letters based on contractual agreements (OLA/SLA).
• Transformation from proprietary host-based AS/400 applications to a modern stack using Java, PostgreSQL, Apache Kafka, MinIO S3, Red Hat OpenShift, Keycloak SSO, Salesforce and Angular Material GUI.
• Application design, solution architecture, use case specification and OLA/SLA concept for end customers.
• Conduct solution architecture/design and requirements engineering (elicitation, documentation, validation, negotiation and ongoing management) in Confluence, including UML/BPMN process models.
• Development and analysis according to Scrum using Jira and Confluence.
• Design user journeys and UI experience; wireframing with Balsamiq and Figma.
• Document requirements as user stories and epics in Jira; create stakeholder and technical design documents.
• Participate in end-to-end solution design, architecture and event-driven messaging design.
• Perform process modelling (UML/BPMN with Draw.io), application internal architecture design and ERM/SERM data modelling.
• Lead sprint planning, story refinement, estimation, retrospective and review meetings; deliver C-level management presentations on OLA/SLA and order management.

• Creation of the profit center report and statistical metrics report
• Gathering and analysis of requirements regarding the forecast for revenue and costs
• Implementation of various time series analyses and optimization of forecasts
• SAP process knowledge, SQL, Python
• Python with various libraries for time series analysis and Machine Learning

• Lecturer for the AI Manager in Insurance certification course

• The software supports the complete planning and approval of antennas for mobile telephony.

• The system was implemented using an event-driven microservice architecture for cloud-native deployment with Quarkus on the backend, Kafka for communication, and Angular for the frontend. Services run on Kubernetes in Google Cloud. A special challenge was synchronizing with the legacy system still used by some users.

• Fully establishing and executing the sales engineering function including discovery, value proposition, demos, RFPs and proof of concepts for a leading SaaS API Marketplace and Management solution
• Achieved the technical wins and closed 11 deals in partnership with 4 AEs, generating an ARR of 1.8 million. Serving large and mid-sized insurance companies, banks, and consultancies. Main focus on DACH with accounts in the whole EMEA region
• Led solution sales for technically complex environments, integrating with API gateways and cloud technologies
• Collaborated closely with strategic partners, like Google Cloud Apigee, and facilitated the transfer of technical requirements to the Product Owner team
• Setup, managed and executed a scalable onboarding program covering both business perspective (KPIs) and technical integration and enablement
• Public speaker at conferences in the DACH region like bettercode, infodays and BATBern