Tobias Kirchmayr-Business Analyst / Requirements Engineer | E-Commerce, B2B Platforms & UAT
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Experience
Bug Bounty Hunter & Security Researcher
HackerOne
Identification, analysis, and structured reporting of security vulnerabilities in web applications as part of authorized bug bounty programs.
Focus areas:
- Analysis of web applications, APIs, and authentication flows
- Reproducible documentation of technical findings
- Assessment of impact, risk, and technical root causes
- Creation of clear reports with step-by-step reproduction paths
- Added security and quality insights for digital product development
Business Analyst
Dentsply Sirona
Business Analyst and Requirements Engineer for international IT, e-learning, and e-commerce projects.
Focus areas:
- Gathering requirements, business analysis, and specification in close collaboration with business units, IT teams, and external vendors
- Creating user stories, acceptance criteria, process descriptions, and technical documentation
- Planning and executing user acceptance tests for LMS and B2B commerce features
- Designing and supporting the implementation of an LMS, including role and permission concepts, system configuration, and SSO setup
- Working in the core team of an international B2B dealer portal with €450M in annual revenue
- End-to-end UAT responsibility for the B2B portal rollout in the USA and the S/4 web shop rollout in the Nordics
- Managing and coordinating external vendors from initial requirements to final acceptance
Results:
- Created 100+ user stories with acceptance criteria
- Maintained 50+ test cases and ran UAT cycles
- Reduced open defects from 120 to 8
- Increased digital adoption rate by 22.5% through targeted measures
Digital Project Manager
Dentsply Sirona
Digital Project Manager for international web shop rollouts in the e-commerce environment.
Focus areas:
- Technical requirements analysis, configuration, and go-live support for 7 international web shops
- Contribution to a global harmonization project for BeNeLux, Spain, France, and Italy
- Customizing and configuration in Adobe Experience Manager Cloud
- Planning, executing, and tracking UAT cycles across multiple markets
- Defect management in collaboration with IT teams and business units
- Creating and maintaining technical documentation, process descriptions, user stories, acceptance criteria, and lessons learned
Junior Digital Project Manager
Dentsply Sirona
Junior Digital Project Manager for international web shop and payment projects.
Focus areas:
- Independently gathering requirements, configuration, and go-live support for web shops in CEE, MENA, and South Africa
- Business coordination with international stakeholders, IT, payment teams, and external partners
- Gathering and testing credit card payment integrations with Cybersource and Fiserv
- Assisting in the migration of a web shop from AEM On-Prem to AEM Cloud
- Supporting the relaunch of UK/IE web shops
Internship Ecommerce
Dentsply Sirona
Supported international e-commerce projects for Germany, India, Hong Kong, the United Kingdom, and Ireland.
Focus areas:
- Assisting in planning, requirements gathering, and implementation of web shop projects
- Participating in go-live preparation and test execution
- Familiarizing with SAP Hybris Commerce and Adobe Experience Manager
- Creating and maintaining technical documentation for AEM components and features
Paramedic
Red Cross Upper Austria
Civil service & volunteer work in emergency medical services with responsibility for organized processes, clear communication, resilience and acting appropriately in various situations.
Industry Experience
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Experienced in Healthcare and Information Technology.
Business Area Experience
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Experienced in Operations, Information Technology, Project Management, Quality Assurance, and Research and Development.
Summary
Business Analyst and Requirements Engineer with over 5 years of experience at the interface between business and IT. My focus is on digital platforms, e-commerce, B2B portals, LMS systems, and cross-system IT solutions.
I support companies in structured requirements gathering, business analysis, process clarification, user story creation, backlog prioritization, UAT planning, and go-live support. In doing so, I combine business understanding with technical depth and work confidently with business units, IT teams, external vendors, and international stakeholders.
I am particularly strong in projects where unclear requirements need to be turned into actionable specifications, clear acceptance criteria, testable solutions, and stable releases. I have experience with AEM, SAP Commerce Cloud / Hybris, SAP S/4HANA, Jira, Confluence, ServiceNow, SQL, BPMN 2.0, Scrum, Kanban, and UAT, among others.
Additionally, through my further training and hands-on work in web security / bug bounty, I bring a strong quality and security mindset to digital projects.
Skills
Requirements Engineering, Business Analysis, Stakeholder Management, Requirements Analysis, Requirements Gathering, Requirements Documentation, User Stories, Acceptance Criteria, Product Backlog Management, Backlog Prioritization, Uat, Test Case Design, Defect Management, Go-Live Support, Process Analysis, Bpmn 2.0, Agile Delivery, Scrum, Kanban, Product Owner Support, Vendor Management, It Service Provider Management, E-Commerce, B2b Commerce, Digital Platforms, Webshop Rollouts, Lms, Sso, Role And Permissions Concepts, Sap Commerce Cloud, Hybris, Aem Cloud, Aem On-Prem, Sap S/4hana, Sap Sd, Servicenow, Jira, Confluence, Sql, Mysql, Microsoft Excel, Itil 4, Web Security Basics
Languages
Education
FH Wiener Neustadt
Master's in E-Commerce · E-Commerce · Wiener Neustadt, Austria
Johannes Kepler University Linz
Bachelor's in Business Administration · Business Administration · Linz, Austria
HAK 1 Wels
High School Diploma · Management & Accounting · Wels, Austria
Focus: Controlling
Certifications & licenses
SAP SD – Sales & Distribution with SAP S/4HANA
Brandenburg University of Applied Sciences
SAP S/4HANA – End-to-End Business Processes
Brandenburg University of Applied Sciences
HTB - Certified Web Exploitation Specialist
Certified Professional for Requirements Engineering – Foundation Level
IREB®
ITIL 4 - Foundation
PSPO I - Product Owner
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