Nune Isabekyan-Engineering Leader · Fractional CTO of OpsWorker
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Experience
Fractional CTO
OpsWorker
OpsWorker turns Kubernetes alerts into root-cause analyses, on top of the monitoring a team already runs. I lead the technical side: the agent architecture, the AWS infrastructure it runs on (fully inside EU regions), and the engineering decisions behind it, read-only in the cluster by default, human in the loop for judgment. The stack underneath: Amazon Bedrock and Bedrock AgentCore, agents built with the Strands Agents SDK, the Claude and OpenAI APIs, and the Kubernetes API.
Founder and CTO
connectAI
- Co-founded an omnichannel customer-care platform for the German energy industry. Voice, email, chat, and document recognition handled through one system.
- Self-learning digital assistants on AWS that handled routine energy cases on their own: meter readings, tariff changes, relocations, banking and payment updates. Personalised and proactive, on the channel the customer chose.
Founder and CIO
powerdata GmbH
- Berlin SaaS company for the energy sector, building serverless SaaS products on AWS for German power and utilities companies.
- Built and maintained an omnichannel customer-support automation platform: voice, chat, and email intent recognition, with the routine use cases automated behind it. Deployed at one of the largest German power and utilities companies, it handled around 50,000 calls a day: meter readings, banking changes, payment adjustments, all resolved end to end without a human agent.
- Led a team of 15 engineers and managed all AWS infrastructure, more than 100 accounts, following AWS security and compliance best practices.
- Owned product and project architecture, infrastructure, and DevOps planning; every solution passed AWS architectural reviews. Spoke about the work at AWS Summit and an energy industry symposium. The company was acquired in 2024.
Founder, AI and Cloud Architecture Consultant
envimate GmbH
- Independent consultancy designing and operating scalable cloud-native systems on AWS and Azure, across DevOps, SRE, automation, and applied AI.
- The work sits where AI, automation, and cloud architecture meet: infrastructure as code, observability, and self-healing systems. Automate what the team understands, not what looks impressive in a demo.
- Currently taking on engagements around AI in the development process: teams whose delivery got faster since adopting AI tooling while quality, reviews, or incident response got harder to trust. The work is understanding what actually changed, then fixing that.
- Selected engagements:
- Siemens. MindSphere Gateway architecture and code review, with scaling proposals for AWS. Separately, an istio service mesh evaluation with a custom Go performance client across AWS and Google Cloud.
- mercateo AG. Migration of a large Spring Boot landscape to AWS: CI/CD, infrastructure as code, multi-account deployment pipelines, and cost optimization on ECS, CloudFormation, and Terraform.
- Gulp. SIEM system on AWS built on Elasticsearch, Kibana, and Beats, plus an automated code review toolchain with SonarQube and CodePipeline.
- Data Reply. Cassandra cluster automation in AWS with Terraform; Kubernetes API review on Google Cloud.
- insparx. Architecture and coding of a sensitive-data migration from MySQL to Postgres and MongoDB with Spring Batch.
Software Engineer
Teradata
- Built a Lambda Architecture on HDFS, Parquet, HBase, Presto, Elasticsearch, and Storm. MapReduce jobs in plain Hadoop and Apache Crunch.
- Microservices in Java, Scala, and Go, with end-to-end continuous delivery.
- On the build engineering side, set up and maintained the delivery pipeline: Maven and Gradle integration, Jenkins for release, dependency, and packaging management, and dockerizing applications from dev through to live.
Support Engineer
Amadeus IT Group
- Brought BigData and NoSQL depth to a scalability study: performance, resiliency, and operability analysis for prototypes on Hadoop and MongoDB.
- Incident troubleshooting, recovery, and resolution. Change management across applications and platforms, validating cross-system impact.
Senior Software Engineer
Insparx
- On the architecture team building a new version of the product from scratch: design, prototyping, feasibility studies, and the continuous delivery to ship it.
- Integrated a third-party matching engine into the existing system and built the big-data infrastructure around it.
- On the performance team, worked with operations on monitoring and diagnostics, and combined multiple data sources into statistical analysis of user behavior alongside the BI team.
Software Engineer
Be2
- Built a highly scalable matchmaking product running across 38 countries at up to 5M daily visits.
- Worked on the core matching engine: pairing suitable users from a scientific algorithm, activity, search, and profile criteria.
- Ran the migration of the legacy application to its new version, from preparation through execution.
Junior Java Developer
Be2
- Worked across the full delivery cycle in an agile team, on the core algorithms of the product.
- Used Groovy and Grails with MongoDB, and built email delivery on Apache ActiveMQ.
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Professional Services, Energy, and Utilities.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Product Development, Operations, Customer Service, Business Intelligence, and Project Management.
Summary
Engineering leader, in tech since 2006, 15+ years of it building and operating systems, on and off the cloud, with the cloud work primarily on AWS and Azure, across both individual-contributor and management roles. I solve problems, design architectures, build tools, and help the people around me do the same. I care about understanding before automating, and the tools I build are meant to accelerate understanding, not replace it.
Currently building an AI SRE product to keep my hands busy and up to date with the latest tech, and taking on contract engagements alongside it. My sweet spot: teams that went hard on AI in their development process and feel that something is off. Shipping is faster, understanding is thinner, and nobody is sure what actually changed. I help figure that out. Also cloud architecture, operations, and the unglamorous work of making systems boring to run.
Skills
Aws And Azure Architecture
Serverless Architectures
Gitops
Azure: Multi-Department Account Design, Management, And Security; Azure Functions, Azure Ai Foundry, Bot Framework Chatbots, Application Gateways, Blob Storage
Cloudformation
Cdk
Terraform
Helm
Production Operations
Kubernetes
Helm
Istio
Observability
Alert Investigation
Incident Response
Load Testing
Amazon Connect
Twilio Api
Telephony And Call-Flow Automation
Python (Primary)
Go
Typescript (Nestjs, Next.Js/React)
Earlier Java, Scala, Groovy
Multi-Agent Orchestration
Mcp (Model Context Protocol)
Strands Agents Sdk
Claude Api
Openai Api
Amazon Bedrock
Agentcore
Rag
Memory Management
Llm Observability And Token Cost Tracking
Engineering Management
Mentoring
Hiring
Languages
Education
Yerevan State University
Master's degree · Mathematics · Yerevan, Armenia
Yerevan State University
Bachelor of Science · Mathematics · Yerevan, Armenia
Certifications & licenses
Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization
DeepLearning.AI
Neural Networks and Deep Learning
DeepLearning.AI
AWS Partner: Generative AI Essentials (Business)
Amazon Web Services (AWS)
Registered Yoga Teacher
Yoga Alliance
AWS Certified Solutions Architect – Professional
Amazon Web Services (AWS)
AWS Certified Solutions Architect – Associate
Amazon Web Services (AWS)
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