Michael V.-Operations & Project Management | Logistics, Process Improvement & Reporting
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Experience
Operations Manager / Dispatching
Transportbetrieb Riedel
- Increased a key customer’s weekly revenue from 24.000 € to 59.000 € through higher vehicle utilization and optimized dispatching processes.
- Professional leadership as well as personnel, deployment and resource planning for 43 drivers and 17 vehicles in an operational 24/7 transport operation.
- Optimized utilization and fleet deployment; additionally managed repair/downtime issues and the sale of decommissioned trucks.
Operations & Business Development
PowerDrivers
- Built operational management for around 20.000 vehicle transfers p. a.; led and planned assignments for a network of over 100 drivers/subcontractors.
- Overall responsibility for dispatching, customer management, price negotiations, receivables management and operational process development.
- Fleet/transfer management for BYD and other automotive customers; developed own reporting and management solutions.
Operations & Vehicle Flow Management
Moving Cars
- Managed around 12.000 vehicle transfers p. a. with over 100 drivers/subcontractors and coordinated customers and partner companies.
- Capacity, route and resource planning with a cost-effective assessment of individual transfers and consolidated transport solutions.
- Recruiting, deployment management, customer communication and development of own digital reporting/database structures.
Operations & Resource Coordination
Lightning Event
- Operational personnel and resource planning in a dynamic work environment with frequently changing short-term requirements.
- Coordinated drivers, resources and operational interfaces to ensure smooth operations.
- Managed short-term assignment changes and prioritized operational processes under high time pressure.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Transportation and Automotive.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Logistics, Customer Service, Human Resources, Operations, and Sales.
Summary
Operations and logistics professional with over 30 years of experience in dispatching, leadership and process management. I quickly understand complex transport processes, solve operational and technical problems pragmatically and consistently implement improvements – from resource planning to the digitalization of my own process solutions. My achievements are measurable: increasing a key customer’s revenue from 24.000 € to 59.000 € per week, managing up to 20.000 vehicle movements annually and returning a company to profitability.
Skills
- 20+ Years Of Leadership & Personnel Responsibility
- Leadership Of Decentralized Teams & Networks
- Deployment, Route & Resource Planning
- Capacity & Utilization Optimization
- Service & Process Optimization
- Kpi, Performance & Results Management
- Technical Incident Management
- Crisis & Escalation Management
- Digital Content & Social Media Practice (Youtube, Tiktok)
- Automotive, Fleet & Mobility Operations
- Digital Operations & Process Systems
- Excel, Powerpoint, Word, Access
- Crm & Dispatch Systems
- Reporting & Database Structures
- Practical Understanding Of It, Networks & Technology
- Fast Analysis & Transfer Of Complex Information
- Ownership: Developing, Implementing & Reviewing The Impact Of Solutions
- Technical & Digital Adaptability
- Creative Concept & Strategy Development
- Moderation, Training & Knowledge Transfer
Languages
Education
Berufskolleg Wirtschaft
Fachhochschulreife · Geilenkirchen, Germany
Certifications & licenses
Kaufmann im Groß- und Außenhandel
IHK
Führerschein Klasse C1E
IHK-Fachkundenachweis Mietwagenverkehr
Versicherungsfachmann BWV
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Michael speaks the following languages: German (Native), English (Intermediate), Croatian (Elementary).
Michael has at least 13 years of experience. During this time, Michael has worked in at least 4 different roles and for 4 different companies. The average length of individual experience is 3 years and 2 months. Note that Michael may not have shared all experience and actually has more experience.
Based on recent experience, Michael would be well-suited for roles such as: Operations Manager / Dispatching, Operations & Business Development, Operations & Vehicle Flow Management.
Michael's most recent position is Operations Manager / Dispatching at Transportbetrieb Riedel.
In recent years, Michael has worked for Transportbetrieb Riedel and PowerDrivers.
Michael is most experienced in industries like Transportation and Automotive.
Michael is most experienced in business areas like Logistics, Customer Service, and Human Resources. Michael also has some experience in Sales and Operations.
Michael has recently worked in industries like Transportation and Automotive.
Michael has recently worked in business areas like Logistics, Customer Service, and Sales.
Michael attended Berufskolleg Wirtschaft.
Michael has 5 certificates. Among them, these include: Ausbildereignung AEVO / AdA, Kaufmann im Groß- und Außenhandel, and Führerschein Klasse C1E.
Michael is immediately available full-time for suitable projects.
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