Lýdia F.-Business Transformation Leader | Carve-out & Reintegration | ERP Adoption | Process & Change
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Experience
Owner & Managing Director
melech s.r.o.
- Run operations, delivery, pricing, suppliers and financial planning for a design and build business.
- Built a profitability and cash-flow app and a lead qualification workflow in Make and Notion.
Head of Polymers Customer Service
Slovnaft, a.s. (MOL Group)
- Led the customer service team (15 FTE) for LDPE and PP polymers; responsible for order-to-delivery service quality and process changes; site audit lead for IKEA IWAY certification.
Head of Polymers Back Office
Slovnaft, a.s. (MOL Group)
- Led the back-office team (15FTE) and operations after reintegration; stabilised processes and roles in SAP; Lean project leader for a workflow project focused mainly on free-of-charge samples.
Head of Polymers Documentation Centre
Slovnaft Petrochemicals s.r.o.
- Led the team ((18FTE) responsible for order and documentation processes for the separated entity;
- Led the reintegration project into Slovnaft, a.s.
Head of Polymer Order Management & Transport
Slovnaft, a.s. / Slovnaft Petrochemicals s.r.o.
- Led the LDPE and PP order management and transport team (18FTE) – order handling, contracts including the logistics part of the process, and tender processing
- Project Leader for the carve-out (2006) and the move to BPCS.
- Recognised by the CEO of MOL for the carve-out project
Sales Representative, Polymers
Slovnaft, a.s.
- Sold LDPE and PP to international customers;
- Project Leader for 4 units in the Oracle implementation (2003)
- informal leader and specialist
Export Trade Officer
Petrimex / Slovchem / Slovnaft Trade
- Export of polymers from Slovnaft and import of propylene and butenes; contracts, documentation and supply coordination.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Chemical, Manufacturing, and Construction.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Sales, Logistics, Supply Chain Management, Customer Service, and Operations.
Summary
Transformation and operations leader with 30+ years in Slovnaft (MOL Group) polymer commercial operations and 18+ years leading teams. Led three ERP rollouts (Oracle, BPCS, SAP), the separation of the polymers business into a new legal entity and its reintegration six years later, with the change affecting 50–70 employees across sales, marketing, customer service, HR and logistics. Since 2024, I have run my own company and applied the same discipline to AI-assisted processes: mapping workflows, deciding where human judgement, rules, automation and AI belong, and building tools that people actually use.
- Oracle ERP implementation (2003). Project Leader for Purchasing, Sales, Customer Service and Polymer Logistics in the Oracle implementation: automated manual work, migrated and archived data, and modernised processes.
- Carve-out into a new legal entity (2006). Project Leader for separating the polymers business from Slovnaft into a new legal entity (Slovnaft Petrochemicals) prepared for sale: sales, marketing, customer service, HR, logistics and management; ~50–70 employees; migration from Oracle to BPCS. Received a company award for the project.
- Reintegration into the parent company (2012–2013). Project Leader for reintegrating the business into the parent company after six years: processes, roles, organisation and hand-overs while customer service continued; business lead for the polymers area in the BPCS → SAP migration.
- Lean: end-to-end sample workflow (~2015). Replaced manual handling of free customer samples (e-mails, phone calls) with one IT workflow across 5 departments: request, approval, scheduling, ERP integration, production preparation and dispatch. Created one shared record for everyone involved, shortened preparation time and eliminated the need to chase updates.
- IKEA IWAY supplier audit (2018). Appointed audit lead for the whole site against IKEA's supplier code of conduct (environment, health & safety, working conditions). Prepared every function – production, warehouses, waste, fire brigade, wastewater treatment, HR, sales, logistics – for a two-day audit. Certification obtained.
- Security access system. Designed and implemented the vehicle access security system (Aktion) end to end for the guarded Slovnaft zone: from requirements to roll-out and training, ~50 users.
Skills
- Erp And Systems: Sap, Bpcs, Oracle, Magic, Aktion, Lotus Notes
- Ai And Automation: Chatgpt, Claude, Gemini, Notebooklm, Make, Notion
- Methods: Lean, 5 Why, Ishikawa, Sipoc, Workshop Facilitation
Languages
Education
Secondary School of Economics
Foreign Trade
Foreign Trade
Certifications & licenses
Oxford Artificial Intelligence Programme
Saïd Business School, University of Oxford
Agile & Emotional Intelligence
Slovnaft MOL GROUP
Business Analyst
SEED Leadership
SEED Budapest
Lean – A3, Ishikawa, SIPOC
Leadership & Project Management
Budapest
Statistics
Experience
Global experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Lýdia is based in Bratislava III, Slovakia and can operate in on-site, hybrid, and remote work models.
Lýdia speaks the following languages: Slovak (Native), English (Advanced).
Lýdia has at least 36 years of experience. During this time, Lýdia has worked in at least 7 different roles and for 6 different companies. The average length of individual experience is 5 years and 1 month. Note that Lýdia may not have shared all experience and actually has more experience.
Based on recent experience, Lýdia would be well-suited for roles such as: Owner & Managing Director, Head of Polymers Customer Service, Head of Polymers Back Office.
Lýdia's most recent position is Owner & Managing Director at melech s.r.o..
In recent years, Lýdia has worked for melech s.r.o., Slovnaft and a.s. (MOL Group).
Lýdia is most experienced in industries like Chemical, Manufacturing, and Construction.
Lýdia is most experienced in business areas like Project Management, Sales, and Logistics. Lýdia also has some experience in Supply Chain Management, Customer Service, and Operations.
Lýdia has recently worked in industries like Chemical, Manufacturing, and Construction.
Lýdia has recently worked in business areas like Audit, Customer Service, and Finance.
Lýdia attended Secondary School of Economics for Foreign Trade.
Lýdia has 6 certificates. Among them, these include: Oxford Artificial Intelligence Programme, Agile & Emotional Intelligence, and Business Analyst.
Lýdia is immediately available full-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 31 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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