Krutika Kotkar-Senior Software Engineer
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Experience
Senior Software Engineer
JP Morgan & Chase
- Collaborating with business stakeholders, solution analysts, and engineers from other disciplines to design solutions and develop RPA based solutions and improve software and hardware interfaces
- Managing the team to ensure process development is as per the timelines
- Designing implementable technical solutions and building process automation using UiPath RPA platform and WinAutomation
- Mimicking human actions to interact with desktop applications, websites, databases, and office documents
- Integrating third-party tools and components into applications using Jules, JET packages, Splunk, and Kibana ABS
- Creating a regression suite using WinAutomation and UiPath Test Suite to validate bot execution after application updates
- Developing a small web app for the Payments Team CIB using Python Flask and SQLite in a hackathon
- Automated the following processes:
- MCBQ (Multi chargeback query): automated 1047 cases/day, achieving 18 FTE efficiency gains with an AHT of 655 seconds
- FHLMN-II Fraud hotline memo notes generation: automated 34,000 cases/day, providing 18 FTE efficiency gains with an AHT of 350 seconds
- Automated Reclamation Processing: developed an attended bot, reducing AHT to 450 seconds
- Regulatory Cards collections accounts: automated updates for 200 cases/day, resulting in 9 FTE efficiency gains with an AHT of 497 seconds
- Self Service Closures: handled 500 cases/day, improving efficiency by 9 FTE with an AHT of 402 seconds
- ID Theft: automated 1000 cases/day, providing 104 FTE efficiency gains with an AHT of 600 seconds
Senior Software Engineer
Mastek Ltd
- Trained and mentored junior developers and engineers in UiPath to improve overall team performance
- Explored intelligent automation using Document Understanding and OCR technologies
- Worked with project managers and customers to resolve technical issues and document applications developed by the team
- Developed proof of concepts and end-to-end automated solutions for RPA processes
- Created estimates and test plans for RPA implementations
- Translated business requirements into technical requirements and managed multiple projects through evolving stages
- Compared automation tools including Automation Anywhere, Blue Prism, and UiPath
- Explored Microsoft PowerApps and developed a small application
Software Engineer
L&T Information & Technology
- Trained in MEAN and MERN stacks along with Selenium
- Reviewed project specifications and designed technology solutions using Blue Prism
- Coordinated with engineers to evaluate and improve software and hardware interfaces
- Collaborated with development and testing teams to design and develop robust solutions for functionality, scalability, and performance
- Participated in design team and planning meetings
- Analyzed source code to identify functionality issues
- Wrote clear, clean code for various projects
Industry Experience
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Experienced in Banking and Finance and Information Technology.
Business Area Experience
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Experienced in Information Technology, Project Management, and Operations.
Summary
Accomplished Technical Lead with 7.8 years of experience in Robotic Process Automation (RPA) and software development. Proficient in end-to-end RPA solution design and implementation using UiPath, Blue Prism, and WinAutomation. Expertise in integrating AI, ML, and advanced technologies for process automation and digital transformation. A skilled leader in guiding cross-functional teams and delivering high-impact automation solutions. Passionate about continuous improvement, process optimization, and driving operational efficiencies. Seeking to leverage my leadership skills and RPA expertise to drive the next phase of digital transformation as Manager of Automation.
Skills
Rpa Tools:
- Uipath
- Blue Prism
- Winautomation
- Powerapps
- Automationedge
Technologies:
- Document Understanding
- Ai Center
- Process Mining
- Ocr
- Abby Flexicapture
Programming Languages:
- Python
- Sql
- C++
- .Net
- Javascript
Tools & Platforms:
- Git
- Jira
- Confluence
- Aws
- Azure Vm
- Github
- Bitbucket
Core Competencies:
- Leadership
- Team Work
- Critical Thinking
- Adaptability
- Flexibility
- Communication
- Analytical Thinking
- Client Requirements
- Solutions Deployment
- Technical Analysis
- Technical Writing
- Requirements Gathering
- Self-Disciplined
- Good Learner
- Motivator & Leader
- Confident
- Punctual
- Good Presentation Skills
- Documentation
Languages
Education
KJ Somaiya
Bachelors In Computer Engineering · Computer Engineering · Mumbai, India
Vivekananda Education Society Polytechnic
Diploma In Computer Engineering · Computer Engineering · Mumbai, India
Certifications & licenses
UiPath- SAIAv1(Specialized AI)
UiPath-ASAPv1 (Solution Architect)
AWS Cloud Practitioner
UiARD (Uipath)
Blueprism
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Experience
Expertise
Qualifications
Profile
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