Jaana Koponen - Senior SAP S/4HANA Consultant | O2C, L2C, SD and CRM Expert | International Project Delivery | Global Implementations
Experience
Senior SD O2C Solution Consultant
GSK plc
- Analysed and redesigned Order-to-Cash processes to ensure compliance with Brazil Tax Reform requirements, with a strong focus on e-invoicing and indirect tax impacts
- Implemented SAP Notes and configured SAP ECC to support new statutory tax and reporting requirements
- Conducted unit testing and provided hands-on functional support during Key User and UAT cycles, resolving tax and invoicing-related issues
- Supported successful Phase 1 Go-Live (Oct 2025) and Phase 2 Go-Live (Jan 2026)
- Worked with SAP ECC 6.0, SAP DRC, SAP Solution Manager and Rev-Track
Senior ERP Expert / Advisor
Altman Solon LLP
- Assessed ERP architecture, integrations and future roadmap
- Reviewed technical and process documentation
- Identified potential risks and challenges
- Conducted system analysis and optimisation using S/4HANA Cloud
- Managed secure documentation with Intralinks VDRPro
Interim Manager L2C and Service
Schenck Process Europe GmbH
- Led Lead-to-Cash process design across CRM and SAP SD within S/4HANA Public Cloud
- Defined customer lifecycle processes including quotation, order management, delivery and invoicing
- Managed cross-functional integration between Sales, Service and Finance workstreams
- Led cross-functional teams of SMEs, consultants and key users
- Managed SIT, UAT and cutover activities
- Delivered SAP S/4HANA 2021 Public Cloud Phase 1 Go-Live (Apr 2022) and Phase 2 transition (Jul 2022)
- Managed a seamless S/4HANA Public Cloud system upgrade (Nov 2022)
- Worked with SAP S/4HANA 2021 Public Cloud, Jira and Confluence
Lead OTC and Intercompany Consultant
BMI Group
- Facilitated fit-to-standard workshops
- Captured business requirements and identified gaps
- Identified and defined configuration values
- Utilised tools including SAP S/4HANA 2020 On-premise, SAP Activate and Google Workspace
Lead OTC Consultant
Epredia Inc.
- Led fit-gap analysis, solution design, build, testing and deployment
- Managed SIT, UAT, cutover and Hypercare support
- Delivered a successful Phase 1 go-live in Europe (April 2021)
- Worked with SAP S/4HANA 1909, SharePoint, Jira and ServiceNow
Senior SD OTC Consultant / Data Analyst
PepsiCo Inc.
- Supported data cleansing, conversion and migration activities
- Identified and implemented data quality improvements
- Participated in agile sprints and workshops
- Worked with SAP S/4HANA 1909, SAP Activate, Scrum, Solution Manager, SharePoint, HPE Agile Manager and Azure DevOps
Managing Consultant Sales SD OTC
Brenntag AG
- Designed and delivered solutions for CCM rebate processing, advanced returns management (ARM), intercompany sales and business partner setup
- Developed end-to-end premium additional services integration across SD, CS, TM and EWM
- Led sprints, workshops and acted as SPOC for key integration topics
- Worked with SAP S/4HANA 1909, SAP Activate, Scrum, SAP Solution Manager, SharePoint and HPE Agile Manager
Managing Consultant SD / CX Integration
Home24 SE
- Analysed integrations between e-Commerce platform, SAP C4C and S/4HANA SD
- Documented end-to-end order flow from web storefront to SAP order processing and fulfilment
- Supported integration between SAP Hybris, SAP C4C and S/4HANA Sales
- Implemented sales order and business partner enhancements in S/4HANA-
- Worked with SAP S/4HANA 1610 IS-Retail, SAP C4C, SAP Hybris (SAP Commerce Cloud), SAP Solution Manager, Confluence, Jira and Signavio
Senior O2C / P2P Consultant
Henkel AG Co. KGaA
- Led solution design workshops across the APAC region
- Implemented and tested Horizon Template solutions for intercompany processing
- Provided go-live support in the Philippines and Thailand
- Successfully delivered go-live across 10 APAC countries (Jan 2018)
- Worked with SAP ECC 6.0, SAP Solution Manager, SharePoint, HPQC, Lotus Notes and BMC Remedy
Senior SD / LE Consultant
Saint-Gobain Weber AB
- Provided post go-live hypercare support, resolving OTC-related issues
- Advised users on SAP standard processes and functionality
- Reported directly to senior management and CIO
- Worked with SAP ECC 6.0, SharePoint, ServiceNow and Microsoft Office
Senior Process Manager OTC
Boehringer Ingelheim Pharma GmbH Co. KG
- Ensured OTC process compliance with GxP guidelines
- Designed, developed and optimized global OTC processes
- Led organizational and process transformation for a worldwide SAP template rollout
- Enhanced GBS process management standards to improve efficiency
- Provided leadership, business guidance and coaching to team members
- Worked with SAP ECC 6.0, SAP Solution Manager, ARIS, HPQC, LOS and SharePoint
Senior SD O2C Consultant
Henkel AG Co. KGaA
- Led solution design workshops and implemented Horizon Template solutions for O2C
- Managed testing, go-live and Hypercare support phases
- Successfully delivered go-live in Germany, Belgium, Netherlands, Luxembourg, Spain and Portugal (Jan 2016)
- Worked with SAP ECC 6.0, SAP Solution Manager, HPQC, BMC Remedy, SharePoint and Lotus Notes
SD / MM Team Lead
HAVI Logistics GmbH
- Led a team of functional and technical consultants, overseeing solution delivery
- Defined deliverables, delegated tasks and ensured timely execution
- Conducted workshops to gather business, legal and fiscal requirements using Scrum
- Managed cutover planning, data migration and go-live preparation for the MM rollout
- Successfully delivered go-live in Italy (Nov 2013)
- Utilized SAP ECC 6.0, SharePoint, Scrum and Microsoft Office 2010
SAP CRM / SD L2C Integration Consultant
Compagnie Financiรจre Richemont SA
- Designed end-to-end L2C processes supporting B2B and B2C sales channels (phone, web and retail)
- Led SAP CRM integration with SAP ECC SD for customer interactions, quotation handling and sales order processing
- Implemented Order-to-Cash processes including order management, delivery, invoicing and intercompany billing
- Integrated Contact Centre CRM environment with SAP SD backend to improve customer service and order visibility
- Collaborated with payment service providers to support online payment processing
- Delivered European go-live across multiple countries (June 2013)
- Utilized SAP ECC 6.0 IS-Retail, SAP CRM 7.0, ServiceNow, SharePoint and Microsoft Office 2010
SAP SD / CRM Consultant
Linde Gas AG
- Implemented SAP CRM and ECC solutions for L2C processes, including contract management, billing plan processing and down payments
- Configured CRM sales transactions and integration with SAP SD
- Supported data migration and master data harmonisation across CRM and ECC
- Delivered Brazil rollout for CRM-enabled sales processes
- Utilized SAP ECC 6.0, SAP CRM 7.0, Lotus Notes, SAP Solution Manager and QuickPlace
Industry Experience
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Experienced in Chemical, Manufacturing, Pharmaceutical, Retail, Transportation, and Fashion.
Business Area Experience
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Experienced in Information Technology, Project Management, Supply Chain Management, Operations, Sales, and Finance.
Summary
๐ฆ๐ฒ๐ป๐ถ๐ผ๐ฟ ๐ฆ๐๐ฃ ๐๐ผ๐ป๐๐๐น๐๐ฎ๐ป๐ specialising in complex SAP programmes and S/4HANA transformations across Europe and international delivery environments. Experienced aligning business, functional, technical and change teams to deliver measurable business value. Known for building strong relationships with stakeholders and translating complex technical topics into clear business outcomes. A collaborative communicator with experience working across cultures and multilingual environments.
- Contributed SAP process and functional expertise across multiple implementation and transformation projects
- Converted complex business requirements into scalable SAP solutions with strong business outcomes
- Worked effectively within multicultural, cross-functional teams to support on-time and on-budget project delivery
- Delivered SAP solutions for global organisations including GSK, Schenck Process, BMI Group, Epredia, PepsiCo, Brenntag, Home24, Henkel, Saint-Gobain, Boehringer Ingelheim, HAVI, Richemont, Linde, Royal Dutch Shell and Harley-Davidson
Skills
- 15+ Years Of International Sap Experience, Including Six S/4hana Projects (On-premise And Public Cloud)
- Strong Functional, Technical, Business And Change Management Skills
- Experienced In Both Waterfall And Agile Methodologies, Including Sap Activate
- In-depth Knowledge Of S/4hana Processes, Workstreams And Module Integration
- Expertise In Order-to-cash (Otc) And Lead-to-cash (Ltc), Including Sd Functionality (E.g., Business Partner, Quotes, Orders, Contracts, Returns, Deliveries, Drop Shipment, Invoicing, Rebates, Pricing, Settlement Management, Intercompany, Outputs, Interfaces, Workflow, Master Data, Data Migration)
- Familiar With Mm, Le, Cs And Crm And Technologies Like Abap, Edi, Idocs And Pi/po
- Knowledge Of S/4hana Sales, S/4hana Service, Rise With Sap, Grow With Sap, Sap Fiori, Sap Signavio, Sap Btp, Sap Build, S/4hana Retail, Sap Emarsys, Sap Cloud Alm, Sap Commerce Cloud, Sap Sales Cloud And Sap Business Partner
- Experienced In Team Leadership And Offshore Delivery Models
- Strong Communication, Problem-solving And Stakeholder Management Skills
Languages
Education
University of Colorado, Colorado Springs
Study Abroad ยท Colorado Springs, United States
Aalto University School of Business (formerly Helsinki School of Economics)
Bachelor of Business Administration ยท Business Administration ยท Helsinki, Finland
Certifications & licenses
Discovering GROW With SAP S/4HANA Cloud Public Edition, Premium Implementation And Adoption
Exploring The Principles Of SAP Governance - Risk And Compliance In The S/4HANA Public Cloud
Exploring The SAP Business AI Portfolio
Discovering SAP S/4HANA Service
Exploring Localization As A Self-Service With SAP S/4HANA Cloud Public Edition
Implementing SAP Self-Billing Cockpit
Discovering RISE With SAP S/4HANA Cloud Private Edition, Premium Plus Implementation And Adoption
Transform Your Business Processes With SAP Signavio And SAP Build
Discovering End-To-End Business Processes For The Intelligent Enterprise
Discovering SAP Activate - Implementation Tools And Methodology
Discovering SAP Sales Cloud
Discovering The Foundations Of SAP Commerce Cloud And SAP S/4HANA Cloud Integrations
Implement An Integration Of SAP S/4HANA Cloud With SAP Commerce Cloud
Introducing SAP Cloud ALM
Explore Fashion Functions And Business Processes In SAP S/4HANA For Fashion And Vertical Business
Applying SAP S/4HANA Sales
Generative AI At SAP
Kick-Start SAP Transformations With SAP Signavio Plug And Gain
SAP S/4HANA UX For Business And Functional Experts
Discover Organizational Change Management For SAP Cloud Projects
Discover Retail Functions And Business Processes In SAP S/4HANA Retail
Exploring SAP Cloud ERP
Extending SAP S/4HANA With SAP Build Apps And Key User Extensibility
Getting Started With SAP Emarsys Customer Engagement
Leveraging SAP S/4HANA Cloud With SAP Central Business Configuration
Reimagine The Customer Journey With SAP Customer Experience Solutions
Using SAP Service Cloud
Designing Business Processes With SAP Signavio Solutions
Introduction To SAP Datasphere
Running Business Processes With SAP Signavio Solutions
SAP Certified Citizen Developer Associate - SAP Build Low-code/No-code Applications And Automations
Compose And Automate With SAP Build The No-Code Way
Creating Processes And Automations With SAP Build Process Automation
Discovering SAP Business Technology Platform
SAP Business Technology Platform In A Nutshell
Utilizing SAP Build For Low-Code/No-Code Applications And Automations For Citizen Developers
Drive SAP S/4HANA Transformations With SAP Signavio Solutions
New Employee Business Partner Model In SAP S/4HANA
RISE With SAP
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