Jaana Koponen - SAP S/4HANA O2C & L2C Solution Consultant

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Windsor, United Kingdom

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Experience

Mar 2025 - Feb 2026

1 year

United Kingdom

Remote

Senior SD O2C Solution Consultant

GSK plc

O2C Process Redesign: Redesigned end-to-end O2C processes to support Brazil Tax Reform requirements and statutory e-invoicing changes in Nota Fiscal Eletrônica (NF-e)
Functional Specification: Defined functional specifications for process adjustments, and managed business readiness and verification for electronic invoicing compliance across SPED Fiscal and DANFE processes
Testing and UAT Governance: Performed unit testing, supported Key User training and coordinated User Acceptance Testing (UAT), resolving pricing, tax, invoicing and eDocument Cockpit monitoring errors before deployment
Go-Live and Hypercare: Delivered the SAP DRC Go-Live (Oct 2025) and Brazil Tax Reform Go-Live (Jan 2026) Environment: SAP ECC 6.0, SAP DRC, SAP Solution Manager, Rev-Trac and Thomson Reuters ONESOURCE

Dec 2023 - Jan 2024

2 months

Switzerland

Remote

Senior ERP Expert / Advisor

Altman Solon LLP

Landscape Assessment: Assessed ERP architecture, integrations and application landscape during an M&A technical due diligence process
Technical Due Diligence: Reviewed technical and process documentation to evaluate system scalability, technical debt and operational readiness; identified integration risks and deployment issues
Target Architecture Design: Analysed S/4HANA Cloud capabilities and optimisation opportunities to support future- state architecture recommendations Environment: S/4HANA Cloud, Intralinks VDRPro

Oct 2021 - Jul 2023

1 year 10 months

Germany

Remote

Interim Manager L2C and Service

Schenck Process Europe GmbH

Interim Management and Governance: Led end-to-end L2C process design within an S/4HANA Public Cloud environment, covering Sales, Service and CRM-related workflows, with cross-functional integration across Finance
Public Cloud Process Design: Designed and mapped standard public cloud processes for quotations, order management, delivery and billing across the EMEA customer lifecycle
Rollout and Implementation: Coordinated subject matter experts (SMEs), external partners and key business users to manage System Integration Testing (SIT), User Acceptance Testing (UAT) and cutover milestones across two rollout phases.
Release Management: Delivered the S/4HANA Public Cloud Phase 1 Go-Live (Apr 2022) and Phase 2 rollout (Jul 2022); coordinated regression testing activities during the SAP Public Cloud upgrade (Nov 2022) Environment: SAP S/4HANA 2021 Public Cloud, Jira and Confluence

Jun 2021 - Aug 2021

3 months

United Kingdom

Remote

Lead O2C and Intercompany Consultant

BMI Group

Fit-to-Standard Facilitation: Facilitated structured Fit-to-Standard analysis workshops for the DACH region, driving the standard design phase in accordance with SAP Activate frameworks
Requirements and RICEFW Design: Gathered detailed business requirements across regional business units, identified functional process gaps, and defined specific RICEFW developments for O2C and intercompany processes
Organisational Structure Design: Defined organisational structures and core configuration values for O2C workflows and intercompany billing processes during the Explore phase
Template Design Readiness: Documented and packaged design outputs, process maps and localisation requirements to feed into the subsequent global design and build phases Environment: SAP S/4HANA 2020 On-premise, SAP Activate and Google Workspace

Nov 2020 - May 2021

7 months

United Kingdom

Remote

Lead O2C Consultant

Epredia Inc.

Template Rollout Leadership: Led the Wave 2 O2C template rollout for EMEA, covering fit-to-standard workshops, fit- gap analysis, solution design, configuration and localisation activities across multiple European entities
Cross-Stream Integration: Coordinated O2C activities across Sales, billing and intercompany processes during the template rollout
Testing and Defect Management: Managed System Integration Testing (SIT), User Acceptance Testing (UAT) and cross-stream issue resolution using Jira and ServiceNow
Cutover Governance: Coordinated cutover and deployment activities for the rollout
Change and Stakeholder Alignment: Worked with business stakeholders across Germany and the Netherlands to support template adoption and local process alignment
Go-Live and Hypercare: Delivered the Phase 1 Go-Live (Apr 2021) and supported post-go-live Hypercare activities Environment: SAP S/4HANA 1909, Jira and ServiceNow

May 2020 - Aug 2020

4 months

United Kingdom

Remote

Senior SD O2C Consultant

PepsiCo Inc.

Master Data Migration: Performed data cleansing, legacy system conversion and data migration activities for O2C master data during the regional template Wave 1 rollout in EMEA
Data Quality Optimisation: Improved customer and pricing master data quality to support order processing and template deployment activities
Cutover and Readiness Support: Conducted data preparation and readiness activities supporting market cutover and global template milestones
Agile Sprint Delivery: Participated in Agile/Scrum sprint cycles, fit-gap analysis workshops and user story definitions as part of the global rollout programme Environment: SAP S/4HANA 1909, SAP Activate, SAP Solution Manager, HPE Agile Manager and Azure DevOps

Nov 2019 - Apr 2020

6 months

Germany

Hybrid

Managing Consultant Sales SD O2C

Brenntag AG

Advanced Solution Design: Designed and implemented S/4HANA solutions for Rebate Processing (Condition Contract Management), Advanced Returns Management (ARM), intercompany sales and Business Partner setup (CVI)
Cross-Functional Integration: Worked on cross-functional integrations across SD, CS, TM and EWM to support value- added logistics and service processes during the Realize phase
Template Integrity Governance: Acted as integration lead across Sales and Logistics workstreams to maintain global template consistency
Workshop Facilitation: Facilitated Agile sprints and fit-to-standard workshops during the greenfield implementation Environment: SAP S/4HANA 1909, SAP Activate, SAP Solution Manager and HPE Agile Manager

Oct 2018 - Apr 2019

7 months

Germany

Hybrid

Managing Consultant SD MM / CX Integration

Home24 SE

Omnichannel Process Mapping: Defined and documented omnichannel order flows across the Webshop, SAP C4C and core S/4HANA backend processes
Ecosystem Architecture and Integration: Supported cross-track technical delivery to integrate proprietary e- commerce systems, SAP Hybris, SAP C4C, and S/4HANA, enabling real-time inventory updates, pricing accuracy and synchronised order processing
Solution Design: Designed and implemented Sales Order and Business Partner (CVI) enhancements in S/4HANA to support B2C high-volume retail workflows Environment: SAP S/4HANA 1610 IS-Retail, SAP C4C, SAP Hybris (SAP Commerce Cloud), SAP Solution Manager, Jira and Signavio

Jul 2017 - Feb 2018

8 months

Germany

On-site

Senior O2C / P2P Consultant

Henkel AG Co. KGaA

Regional Template Localization: Facilitated solution design workshops across the APAC region, aligning global template processes with local business requirements
Configuration and Testing: Configured and tested Horizon Template solutions for intercompany processing across O2C and P2P workstreams
Go-Live Delivery: Supported functional cutover and Go-Live activities across 10 APAC countries (Jan 2018) Environment: SAP ECC 6.0, SAP Solution Manager

Mar 2017 - Apr 2017

2 months

Sweden

On-site

Senior SD / LE Consultant

Saint-Gobain Weber AB

Hypercare Support and Analysis: Provided post-go-live Hypercare support for O2C and Logistics Execution (LE) processes, analysing and resolving SAP process and system issues with business users
Stabilisation Governance: Provided regular status updates and issue reporting during the stabilisation phase Environment: SAP ECC 6.0, ServiceNow

Jul 2016 - Dec 2016

6 months

Germany

On-site

Senior Process Manager O2C

Boehringer Ingelheim Pharma GmbH Co. KG

GxP Compliance and Quality: Supported end-to-end O2C process compliance with GxP requirements during the global SAP template rollout
Global Process Standardisation: Worked on global O2C process templates and standardisation activities across multiple regions
Shared Services Transformation: Facilitated process and organisational workshops as part of the Global Business Services (GBS) transformation programme; supported shared service alignment across regional business units Environment: SAP ECC 6.0, SAP Solution Manager, ARIS

Aug 2014 - Apr 2016

1 year 9 months

Germany

On-site

Senior SD O2C Consultant

Henkel AG Co. KGaA

Template Configuration: Facilitated solution design workshops and configured Horizon Template solutions for O2C processes across European entities
Testing and Cutover Support: Supported functional testing, cutover and post-go-live Hypercare activities during the rollout programme
Multi-Country Go-Live: Participated in SAP Go-Lives across Germany, Belgium, Netherlands, Luxembourg, Spain and Portugal (Jan 2016) Environment: SAP ECC 6.0, SAP Solution Manager

Aug 2013 - May 2014

10 months

Germany

On-site

SD / MM Team Lead

HAVI Logistics GmbH

Cross-Functional Team Leadership: Led a cross-functional team of functional and technical consultants during the Italy template rollout
Workstream Delivery Management: Coordinated project activities, work packages and system configuration tasks across the SD and MM streams
Fiscal and Legal Localization: Facilitated Scrum workshops to gather Italian business, legal and fiscal requirements
Cutover and Go-Live: Managed cutover planning, legacy data migration and Go-Live preparation; delivered the Italy Go-Live (Nov 2013) Environment: SAP ECC 6.0

Jun 2012 - Jun 2013

1 year 1 month

Switzerland

On-site

SAP CRM / SD L2C Integration Consultant

Richemont SA

Omnichannel L2C Process Design: Worked on L2C processes supporting B2B and B2C sales channels across web, contact centre and retail environments
CRM–ECC Integration: Supported the integration between SAP CRM and SAP ECC SD for customer interactions, quotations and sales order processing
Core O2C Configuration: Implemented order management, delivery processing, billing and intercompany processes
Payment Architecture Integration: Integrated the Contact Centre CRM environment with SAP SD; supported online payment service provider (PSP) integrations
European Template Go-Live: Participated in the European Go-Live across multiple countries (Jun 2013) Environment: SAP ECC 6.0 IS-Retail, SAP CRM 7.0, ServiceNow

Jan 2012 - May 2012

5 months

Germany

On-site

SAP SD / CRM Consultant

Linde Gas AG

L2C Solution Design: Designed and implemented SAP CRM and ECC solutions for L2C processes, including contract management, billing plans and down payment processing
CRM–ECC Data Replication: Configured CRM sales transactions and integration with the SAP SD backend for order and pricing data replication
Master Data Alignment: Supported data migration and master data alignment across SAP CRM and ECC systems
Statutory Localization: Participated in the Brazil rollout for CRM-enabled sales processes and local compliance requirements Environment: SAP ECC 6.0, SAP CRM 7.0, SAP Solution Manager

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Manufacturing, Pharmaceutical, Chemical, Retail, Transportation, and Construction.

Manufacturing

Pharmaceutical

Chemical

Retail

Transportation

Construction

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Operations, Project Management, Sales, Finance, and Customer Service.

Information Technology

Operations

Project Management

Sales

Finance

Customer Service

Summary

I help global organisations get more from their SAP investments. With six S/4HANA implementations across more than 15 industries, I specialise in Lead-to-Cash and Order-to-Cash transformations—ensuring that upstream strategic decisions translate into seamless downstream functional delivery. As part of these global rollouts, I bring extensive experience in regional localization and e-invoicing integration, including designing core SD/FI architectures and data mapping to feed complex fiscal frameworks like Brazil’s NF-e.

I work across business, functional and technical teams in multicultural environments, aligning stakeholders, shaping solution direction and making sure projects deliver what they actually promised.

Skills

15+ Years Of International Sap Experience, Including Six S/4hana Projects (On-Premise And Public Cloud)
Strong Functional, Technical, Business And Change Management Skills
Experienced In Both Waterfall And Agile Methodologies, Including Sap Activate
In-Depth Knowledge Of S/4hana Processes, Workstreams And Module Integration
Expertise In Order-To-Cash (Otc) And Lead-To-Cash (Ltc), Including Sd Functionality (E.G., Business Partner, Quotes, Orders, Contracts, Returns, Deliveries, Drop Shipment, Invoicing, Rebates, Pricing, Settlement Management, Intercompany, Outputs, Interfaces, Workflow, Master Data, Data Migration)
Familiar With Mm, Le, Cs And Crm And Technologies Like Abap, Edi, Idocs And Pi/Po
Knowledge Of S/4hana Sales, S/4hana Service, Rise With Sap, Grow With Sap, Sap Fiori, Sap Signavio, Sap Btp, Sap Build, S/4hana Retail, Sap Emarsys, Sap Cloud Alm, Sap Commerce Cloud, Sap Sales Cloud And Sap Business Partner
Experienced In Team Leadership And Offshore Delivery Models
Strong Communication, Problem-Solving And Stakeholder Management Skills

Languages

Finnish

Native

German

Advanced

English

Advanced

Swedish

Intermediate

Spanish

Elementary

...and 2 more

Education

University of Colorado, Colorado Springs

Study Abroad · Colorado Springs, United States

Aalto University School of Business (formerly Helsinki School of Economics)

Bachelor of Business Administration · Business Administration · Helsinki, Finland

Certifications & licenses

Discovering GROW With SAP S/4HANA Cloud Public Edition, Premium Implementation And Adoption

Exploring The Principles Of SAP Governance - Risk And Compliance In The S/4HANA Public Cloud

Exploring The SAP Business AI Portfolio

Discovering SAP S/4HANA Service

Exploring Localization As A Self-Service With SAP S/4HANA Cloud Public Edition

Implementing SAP Self-Billing Cockpit

Discovering RISE With SAP S/4HANA Cloud Private Edition, Premium Plus Implementation And Adoption

Transform Your Business Processes With SAP Signavio And SAP Build

Discovering End-To-End Business Processes For The Intelligent Enterprise

Discovering SAP Activate - Implementation Tools And Methodology

Discovering SAP Sales Cloud

Discovering The Foundations Of SAP Commerce Cloud And SAP S/4HANA Cloud Integrations

Implement An Integration Of SAP S/4HANA Cloud With SAP Commerce Cloud

Introducing SAP Cloud ALM

Explore Fashion Functions And Business Processes In SAP S/4HANA For Fashion And Vertical Business

Applying SAP S/4HANA Sales

Generative AI At SAP

Kick-Start SAP Transformations With SAP Signavio Plug And Gain

SAP S/4HANA UX For Business And Functional Experts

Discover Organizational Change Management For SAP Cloud Projects

Discover Retail Functions And Business Processes In SAP S/4HANA Retail

Exploring SAP Cloud ERP

Extending SAP S/4HANA With SAP Build Apps And Key User Extensibility

Getting Started With SAP Emarsys Customer Engagement

Leveraging SAP S/4HANA Cloud With SAP Central Business Configuration

Reimagine The Customer Journey With SAP Customer Experience Solutions

Using SAP Service Cloud

Designing Business Processes With SAP Signavio Solutions

Introduction To SAP Datasphere

Running Business Processes With SAP Signavio Solutions

SAP Certified Citizen Developer Associate - SAP Build Low-code/No-code Applications And Automations

Compose And Automate With SAP Build The No-Code Way

Creating Processes And Automations With SAP Build Process Automation

Discovering SAP Business Technology Platform

SAP Business Technology Platform In A Nutshell

Utilizing SAP Build For Low-Code/No-Code Applications And Automations For Citizen Developers

Drive SAP S/4HANA Transformations With SAP Signavio Solutions

New Employee Business Partner Model In SAP S/4HANA

RISE With SAP

Statistics

Experience

Total positions 15

Experience in Manufacturing 3.5 y

Avg length 8 m

Longest experience 1 y 9 m

Global experience

Countries worked in 4 (Germany, United Kingdom, Switzerland, Sweden)

Primary country Germany

Expertise

Recent roles Senior SD O2C Solution Consultant, Senior ERP Expert / Advisor, Interim Manager L2C and Service

Main industries Manufacturing, Pharmaceutical, Chemical

Main business areas Information Technology, Operations, Project Management

Qualifications

Highest degree Bachelor

Certifications earned 39

Profile

Member since

September 2024

Last update

August 2026

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Frequently asked questions

Have questions? Find more information here.

Jaana is based in Windsor, United Kingdom and can operate in on-site, hybrid, and remote work models.

Jaana speaks the following languages: Finnish (Native), German (Advanced), English (Advanced), Swedish (Intermediate), Spanish (Elementary), French (Elementary), Portuguese (Elementary).

Jaana has at least 10 years of experience. During this time, Jaana has worked in at least 14 different roles and for 14 different companies. The average length of individual experience is 1 year and 8 months. Note that Jaana may not have shared all experience and actually has more experience.

Based on recent experience, Jaana would be well-suited for roles such as: Senior SD O2C Solution Consultant, Senior ERP Expert / Advisor, Interim Manager L2C and Service.

Jaana's most recent position is Senior SD O2C Solution Consultant at GSK plc.

In recent years, Jaana has worked for GSK plc, Altman Solon LLP, Schenck Process Europe GmbH, and BMI Group.

Jaana is most experienced in industries like Manufacturing, Retail, and Pharmaceutical. Jaana also has some experience in Chemical, Transportation, and Healthcare.

Jaana is most experienced in business areas like Information Technology, Operations, and Project Management. Jaana also has some experience in Sales, Finance, and Customer Service.

Jaana has recently worked in industries like Manufacturing, Pharmaceutical, and Construction.

Jaana has recently worked in business areas like Information Technology, Finance, and Operations.

Jaana holds a Bachelor in Study Abroad from University of Colorado, Colorado Springs and a Bachelor in Business Administration from Aalto University School of Business (formerly Helsinki School of Economics).

Jaana has 39 certificates. Among them, these include: Discovering GROW With SAP S/4HANA Cloud Public Edition, Premium Implementation And Adoption, Exploring The Principles Of SAP Governance - Risk And Compliance In The S/4HANA Public Cloud, and Exploring The SAP Business AI Portfolio.

Jaana is immediately available full-time for suitable projects.

Daily rate distribution

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Daily rate avg. 756 €

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Median rate 800 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 26 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.