Fred M.-IT Specialist | AI Prompt Engineer | AI Trainer | Writer
Check rate
Experience
I.T. Support, AI Trainer, & Content Specialist
Assorted
- Offered I.T support across diverse environments and clients/users
- Designed and optimized AI prompts for content generation, summarization, translation, and classification tasks.
- Evaluated LLM outputs for accuracy, relevance, safety, and alignment with task instructions.
- Performed data annotation tasks across text, image, and audio datasets for AI training.
- Developed structured AI workflows for FAQs, SOPs, and knowledge base systems.
- Used AI tools to enhance writing productivity, editing quality, and research synthesis.
Information Technology Officer
Soloh Worldwide Ltd.
- Provided IT support, troubleshooting, and system maintenance for enterprise users.
- Configured LAN infrastructure, hardware deployment, and network troubleshooting.
- Managed backup systems and supported disaster recovery processes.
- Supported CCTV systems, printers, and peripheral devices.
- Improved workflow efficiency through automation and database support.
Systems Engineer (Networks)
Standard Media Group
- Supported 200+ users across Windows and macOS environments.
- Administered servers and maintained network communication systems.
- Created technical documentation and operational procedures.
- Implemented network security policies and system controls.
- Reduced deployment time using disk imaging and system cloning techniques.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology and Media and Entertainment.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology.
Summary
IT Specialist, AI Prompt Engineer, and AI Trainer, with experience in IT systems support, generative AI, prompt engineering, workflow automation, and large language model (LLM) evaluation. In addition, I possess problem-solving and critical thinking skills.
Skills
- It Support, Setup, & Configuration
- Prompt Engineering Techniques
- Large Language Model (Llm)
- Ai Workflow Design & Automation
- Generative Ai Content Creation
- Data Annotation (Audio, Image, Text, Video)
- Ai Safety And Ethics
- Technical/Content Writing
- Networking (Lan/Wan)
- Windows & Macos Environments
- Aws Cloud Fundamentals
- Microsoft Tools (E.G., Office & Google Workspace)
Languages
Education
Jomo Kenyatta University of Agriculture & Technology (JKUAT)
Bachelor of Science in Information Technology · Information Technology · Kenya
Certifications & licenses
AI Fundamentals
IBM
Asana Foundations (Workflow Development)
Cloud Practitioner Essentials (Ongoing)
AWS
Cloud Quest: Generative AI Practitioner (Ongoing)
AWS
Essentials of Data Labeling & Annotation for AI Development
Foundations of Prompt Engineering
AWS
Human-in-the-Loop (HITL) QA & Data Quality Management
Introduction to Python for Data Science (Ongoing)
Linguistic AI
RWS
Linguistic Prompt Design
RWS
Machine Learning Basics
IBM
Prompt Engineering for Everyone
IBM
Service Hub Software (CRM)
Hubspot
Zendesk Agent (Helpdesk Solution/ Ticketing)
Statistics
Experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Fred is based in Nairobi, Kenya and can operate in on-site, hybrid, and remote work models.
Fred speaks the following languages: Swahili (Native), English (Advanced).
Fred has at least 23 years of experience. During this time, Fred has worked in at least 3 different roles and for 3 different companies. The average length of individual experience is 8 years and 7 months. Note that Fred may not have shared all experience and actually has more experience.
Based on recent experience, Fred would be well-suited for roles such as: I.T. Support, AI Trainer, & Content Specialist, Information Technology Officer, Systems Engineer (Networks).
Fred's most recent position is I.T. Support, AI Trainer, & Content Specialist at Assorted.
In recent years, Fred has worked for Assorted.
Fred is most experienced in industries like Information Technology and Media and Entertainment.
Fred is most experienced in business areas like Information Technology.
Fred has recently worked in industries like Information Technology.
Fred has recently worked in business areas like Information Technology.
Fred holds a Bachelor in Information Technology from Jomo Kenyatta University of Agriculture & Technology (JKUAT).
Fred has 14 certificates. Among them, these include: AI Fundamentals, Asana Foundations (Workflow Development), and Cloud Practitioner Essentials (Ongoing).
Fred is immediately available part-time for suitable projects.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 27 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Similar freelancers
Discover other experts with similar qualifications and experience
Béatrice M.
Mark G.
Robin L.
Manuel P.
Martin M.
Majid K.
Stefan O.
Lisa A.
Patrik G.
Riccardo A.
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a I.T. Support, AI Trainer, & Content Specialist
Daniel W.
Fabiano S.
Helmut B.
Alessandro P.
Sebastian L.
Isabel B.
Anita B.
Tetiana T.
Estelle K.
Jürgen F.
Nearby freelancers
Professionals working in or nearby Nairobi, Kenya
Alexander W.
Christoph F.
Anastasija S.
Daniel F.
Suparni N.
Eugen L.
Jonathan W.
Semen P.
Stefan S.
Claudia J.
