Bent-Ove Gütz
OX Administrator
Experience
KMS system integrator
Soorce Professionals GmbH
- installation and maintenance of communication systems on marine vessels
- advanced security checks
- building cluster environments using VMware ESX servers, DataCore, and Dell hardware
Advanced training to certified Linux engineer (LPIC-1 and LPIC-2)
alfatraining GmbH
- LPIC-1 certificate as Linux system administrator: architecture, installation, setup and maintenance, common GNU and Linux commands, access permissions and system security, user management, backup and restore, shutdown and reboot
- Advanced Linux system administration: boot process, kernel, maintenance, block storage and file systems, advanced network and authentication features, system security, firewalls, VPN, installation and configuration of basic network services and file storage, automation and scripting
- LPIC-2 certificate as Linux engineer: capacity planning, Linux kernel, boot process, file system and devices, advanced storage management, network configuration, system maintenance, domain name servers, HTTP services, shared file access, managing network clients, email services, system security
ITMO manager
Akra GmbH
- revamping the Atlassian Confluence environment for Hapag-Lloyd AG in Hamburg
- application support for the CAPSTAN application
- vendor management
- onboarding a new marine operations team in Gdańsk, Poland
- support for stowage processes
- technology: Atlassian Confluence, Windows Server 2019, CAPSTAN application, EDIFACT, BAPLIE, COPRAR
IT manager
ecovium Holding GmbH
- technical and professional support for the Norderstedt site
- assisting users with technical questions
- conducting onboarding and offboarding processes
- hardware ordering and vendor coordination
- certificate management
- project lead for working group "Ticket System 1.0 - Jira Service Management"
- technology: Windows 10, Windows 11, Windows Server 2012–2019, Active Directory, GPOs, DNS, user management, Atlassian JIRA Service Management
System Engineer
INFODAS GmbH
- planning, installation and configuration of IT infrastructures and networks in marine environments
- consulting on software development for vehicles and cabins
- supporting the acceptance of customer-specific IT environments in mobile communication solutions using proprietary software
- advising on hardware and software usage
- technology: home office, SDOT servers, genugate firewall systems, Linux, network systems on marine vessels and military vehicles, SÜ2 security check
Application Administrator
Dataport AöR
- Monitoring the RSODB/Edge servers
- Coordinating internal and external service providers
- Assisting with the creation of operational documentation
- Technologies: Home office, Citrix, SUSE SLES, Windows Server 2008–2016, BMC Remedy, SÜ1 security clearance
IT Consultant at the Laatzen Site
Aventics GmbH
- Local desktop site support and collaboration with international locations
- Technical contact for business units
- Migration from Windows 7 to Windows 10
- Technologies: Windows 7, Windows 10, Dell hardware, Windows Server 2008–2016, Active Directory, Cisco Jabber, ServiceNow, Ivanti software distribution
Consultant for an Icinga Migration
BTC Business Technology Consulting AG
- Setting up and customizing monitoring checks for internal and external customers on Linux and Windows operating systems
- Handling configuration files and incident tickets in the ticketing system
- Reviewing and adjusting check scripts using BASH and Python
- Configuring monitoring and alerting classes in Icinga Director
- Technologies: Red Hat Linux, Solaris, Windows Server 2008–2012, GIT, Icinga, Icinga 2, Icinga Director, Omnitracker ticketing system, vim, Atlassian Confluence, CMDB
SPOC Support for the Operations Department
Otto GmbH & Co. KG
- Handling incidents and service requests from development teams
- Linux server administration and setting up users/accounts in AWS
- Monitoring the Otto shop and initiating emergency processes
- Tool-based server provisioning
- Configuring JSON and YAML configuration files
- Technologies: Red Hat Linux, Atlassian JIRA, Atlassian Confluence, TXP and JIRA ticketing systems, Amazon Web Services, Puppet, EPE, MongoDB, GIT & GitLab, Jenkins, Docker, Mesos, VMWare vCenter, Graphite, Grafana, Icinga, LDAP, Cloud, Agile methodologies (SCRUM, Kanban)
1st Level Support
BIT-Ehlers
- Building and day-to-day operations of 1st level support
- Monitoring and maintenance of customer environments
- Creating documentation
- Technologies: Autotask Endpoint Management, Veeam, Windows 7, Windows Server 2003–2012
2nd-level support GLOBE
Hamburg Süd KG
- Application support and 2nd-level support
- Monitoring interfaces and message queues
- Business analysis of the involved processes
- International roll-out support
- Technology: EDIFACT, GLOBE application, Omnitracker ticket system, HP ALM, ClearQuest, TIBCO
2nd-level support myOVB
NordSoft EDV Unternehmensberatungs GmbH
- Incident handling and analysis
- Documentation and data analysis
- User administration
- Technology: myOVB, Windows Server 2008, OTRS ticket system, Active Directory
2nd-level support NOA
Otto GmbH & Co KG
- Incident handling and analysis
- Problem management and service requests
- Ticket dispatching and monitoring
- Technology: Cherwell ticket system, SUSE SLES, BMC monitoring tools, Oracle databases
Access rights administration support
Wüstenrot & Württembergische AG
- Evaluation of various data sources and correlation using MS Access
- Data clarification
- Technology: MS Access 2010, MS Excel 2010
Administration, coordination, 2nd-level support Autista 9.5 and ePersonenstand (ePR)
Dataport AöR
- Interface between the ePR and Autista systems
- Data migration from Autista 8.3 to 9.5
- Monitoring deadlines, coordination and execution for North German registry offices
- Technology: Windows Server 2003 R2, Windows Server 2008, Citrix XenApp, MS Terminal Server, Active Directory, Java, JBoss, SUSE Enterprise Linux, Oracle WebLogic
Migration from Windows Server 2003 to Windows 2008 Server R2
ISP Ingenieurgesellschaft Siebert Projektmanagement mbH
- Migrated a central domain and file server from Windows Server 2003 to Windows 2008 R2
- Permissions management
- Consulting, planning and implementation
Network setup
Sonnenjoker Einzelunternehmung
- Requirements gathering at a small business
- Hardware procurement and network structure implementation
- Data backup and permissions
- Network services configuration
- Tech: standard PC and server hardware, Windows 7 clients, NAS
Project support for Identity Lifecycle Management
Vattenfall Europe GmbH
- Support for database tasks and ticket handling (2nd-level support)
- Support during migration of Active Directory environments
- Adjustment of permissions and access
- Tech: MS SQL Server 2005, Active Directory, MS Identity Lifecycle Manager 2007, VBS, Omada, Remedy
IT consulting and network setup
MALO GmbH
- Requirements gathering and hardware procurement consulting
- Creation of process-oriented workflows
- Data migration
- Tech: standard PC client hardware, NAS, Microsoft operating systems
Implementation of data backup and IT consulting
BUG Einzelunternehmung
- Requirements gathering and hardware procurement consulting
- Hardware and software installation
- Creation of process-oriented workflows
- Setup, configuration and implementation of a backup solution
- Tech: standard PC client hardware, NAS, Microsoft operating systems, MS Office, industry software
Detlef Hegemann GmbH
- Database development EVA: designing and creating a database to manage construction and spare parts
- Database development HERA: designing and creating a database to manage ship certificates
- Database development ZEUS: designing and creating a database to manage personnel data
- Technology: MS Access 2003, VBA
KAEFER Industrie GmbH
- Business process analysis for inventory management and development of a database structure for the complaints tool/inventory management
- Implementation of required features (MS Access 2003, VBA)
- Consulting in quality and process management: requirements engineering and implementation in an IT-based solution
- Technology: MS Access 2003, MS Excel 2003, VBA
Consultant in Customer Solutions
Info AG
Assortment Management Assistant
Tchibo direct GmbH
Temporary worker for Tchibo direct GmbH
Kelly-Services GmbH
Industry Experience
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Experienced in Information Technology, Retail, Manufacturing, Professional Services, Government and Administration, and Transportation.
Business Area Experience
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Experienced in Information Technology, Operations, Customer Service, Product Development, Quality Assurance, and Procurement.
Summary
- over 16 years of experience as an IT freelancer in various project environments
- over 10 years with Microsoft client and server environments
- over 7 years of experience with Linux environments
- Linux system administration and engineering
- extensive hands-on application support with Linux and Microsoft OS
- 1st and 2nd level support according to ITIL
- system and network administration
- communication and documentation
- project management and support
- proficient with various ticket systems
- IT support
- IT consulting
- IT advisory
- customer contact
Skills
Os: Archlinux, Debian, Fedora, Red Hat, Sles, Bash, Windows Server, Windows Clients, Active Directory, Group Policy Objects, Windows 7, Windows 10
Virtualization: Proxmox Ve, Kvm/qemu, Vmware, Virtualbox, Hyper-v, Nextcloud
Tools: Rdp, Teamviewer, Putty, Bitwarden, Atlassian Jira, Atlassian Confluence
Monitoring: Icinga, Icinga 2, Nagios, Remedy, Checkmk, Otrs
Programming Languages And Scripting: Python, Bash
Databases And Formats: Oracle, Mysql, Mariadb, Yaml, Json, Edifact
Containers And Web Servers: Docker, Apache, Nginx, Tomcat, Jboss, Wildfly
Infrastructure: Backup, Routing, Switching, Storage, Hardware And Software
Methods And Workflows: Process Analysis, Itil, Scrum, Kanban, Agile, Custom Software, Troubleshooting, Communication, Documentation, It Service Management, It Management, Management And Project Know-how, Project Experience As A Freelancer Since 2008, All-rounder/generalist
Industries: It Services, Trading Companies, Public Sector, Shipping/container Logistics, Navy, Media, Software Vendors, Industry
Soft Skills: Communication Skills, Experience, Flexibility, Process Competence, Vendor Management, Confident Appearance, Business Knowledge, Project Experience, Coordination
Languages
Education
ÜAZ Elmshorn
retraining · IT clerk · Elmshorn, Germany
Universität Hamburg
studies · History · Hamburg, Germany
Jahreszeiten-Verlag GmbH
apprenticeship · Publishing clerk · Hamburg, Germany
Certifications & licenses
LPIC-2 certificate as Linux engineer
LPIC-1 certificate as Linux system administrator
Statistics
Experience
Expertise
Qualifications
Profile
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