Elastic Stack Experts in Germany

• Team leadership: Prioritization and coordination of four cross-functional teams.
• Platform strategy: Development and implementation of strategies to optimize existing IT platforms.
• Stakeholder management: Active management of expectations and communication with internal and external stakeholders.
• Program and innovation management: Prioritization and coordination of cross-department projects as well as innovation initiatives.
• Product Owner consulting: Advising Product Owners with a focus on product development and continuous product improvement.
• Organizational development: Improving communication and decision-making structures across all organizational levels.
• Change management: Implementing best-practice change management methods to ensure continuous optimization and innovation.
• Quality assurance: Ensuring high quality standards in processes, services, and deliverables.

• Ride-sharing and bus platform, live and working. Backend Spring Boot 4.1 on Java 21, PostgreSQL with Flyway, Testcontainers integration tests. Running in my own AWS account (ECS Fargate, ALB, ECR, IAM least privilege) with CI/CD via GitHub Actions and OIDC federation without static credentials. Development throughout AI-assisted with Claude Code, including my own skills and project-specific memory. Spring Boot · Java 21 · PostgreSQL · Flyway · Docker · AWS ECS/ALB/ECR · CI/CD · GitHub Actions · Claude Code

• Product responsibility for the central platform "one" as a group-wide web-based customer portal
• Coordination of the connection of 20 group companies to the product platform
• Derivation and steering of a group-wide product strategy and roadmap aligned with company goals
• Prioritization and bundling of strategic requirements from the various group companies
• Harmonization of different interests and moderation of complex decision-making processes at management level
• Ensuring the technical and business integration of the product into existing system landscapes, business processes, and business models
• Building transparent governance and decision-making structures for group-wide product development
• Representation of the product towards internal and external stakeholders at leadership level

Unified ITSM framework

• Definition of a company-wide ITSM target picture
• Introduction of a uniform service structure across all business units

SLA and OLA management

• Building a standardized SLA framework
• Definition of service classes (Business Critical, Standard, Low Priority)
• Introduction of OLAs between internal teams
• Building meaningful SLA reporting
• Definition of KPI and service dashboards for business units

Service portfolio management

• Definition of service descriptions
• If needed, preparing possible cost and service billing

Ticketing & processes

• Incident management
• Uniform ticket categories
• Standardized prioritization
• Escalation matrix
• Automations
• Self-service optimization

Request fulfillment

• Service catalog across all business units
• Approval workflows

Problem management

• Introduction of root cause analysis
• Known error database
• Problem review process

Complete asset management concept

• Hardware lifecycle management
• Software lifecycle management
• Leasing lifecycle
• Mobile device lifecycle
• Monitor lifecycle
• Phone lifecycle

Processes

• Procurement
• Goods receipt
• Inventory
• Assignment
• Return
• Disposal
• Leasing return Goal: single source of truth for all assets

CMDB design

• Definition of all configuration items:
• Workplace
• Notebooks
• Monitors
• Mobile phones
• Printers

Infrastructure

• Servers
• Firewalls
• Switches
• WLAN
• Storage
• Backup systems

Cloud

• Azure resources
• Microsoft 365
• SaaS services

Relationships

• User ↔ Asset
• Asset ↔ Service
• Service ↔ Infrastructure
• Location ↔ Asset
• Goal: make all service dependencies visible

Software asset & license management

• License management concept
• License balancing
• Compliance reporting
• Microsoft license management
• Adobe license management
• SaaS management
• Contract management
• Renewal management

Interfaces & automation Existing systems

• Workday
• Joiner
• Mover
• Leaver

TESMA

• Leasing data
• Contract data

Matrix42

• Asset synchronization
• User synchronization

Active Directory / Entra ID

• User management

Microsoft 365

• License assignment
• Group management

Dormakaba

• Access processes

• Lifecycle services

Monitoring platforms

• PRTG
• Palo Alto
• Cisco

Reporting & KPI framework

• Definition of a management dashboard
• KPIs
• Ticket volume
• SLA fulfillment
• MTTR
• First resolution rate
• Asset accuracy
• License compliance
• Change success rate
• Service availability
• Degree of automation

Network redesign support

• Governance
• Support of the network redesign from an ITSM point of view
• Definition of affected services
• Change management structure
• Communication concept

CMDB integration

• Recording of all network components
• Service mapping
• Dependency analysis

Validation of documentation and knowledge base articles

• Network documentation
• Operations documentation
• Standard changes

Monitoring & event management

• Target picture
• Central monitoring concept
• Event management process
• Alerting strategy
• Escalation model

Systems

• Cisco

• Palo Alto

• Fortinet

• Rubrik

• Veeam

• Matrix42

• Azure

• Microsoft 365 Automation

• Ticket creation from monitoring

• Escalations

• Standard actions

Audit, compliance & information security

• ISO 27001 consulting
• TISAX consulting
• NIS2 preparation - consulting
• Audit-ready processes
• Documentation structure
• Evidence tracking in Matrix42

Roadmap

• 12-month roadmap
• Prioritization of all measures
• Quick wins
• Medium-term projects
• Long-term target picture
• Documentation

• Development and introduction of operational processes
• Preparation of complete documentation packages (including emergency management and operations) to meet compliance requirements
• Introduction of a workshop on IaC (Infrastructure as Code)
• Professional consulting for the project's security concept (ISMS)
• Installation and operation of Kubernetes clusters on AWS, on-prem, and Azure
• Design of hybrid cloud architecture (on-prem, Hetzner, AWS)
• Analysis and resolution of incidents and system outages
• Network changes to firewall rules, gateways, OpenVPN settings, and IPsec tunnel (pfSense)
• Professional consulting on BitBucket, Jenkins, and GitLab CI/CD pipelines
• Consulting on Ansible deployments and infrastructure automation
• Consulting on building a scalable system in the cloud (AWS / Azure)
• Technologies / Tools: Ansible, Terraform, AWS, Azure, VPN, pfSense, Jenkins, Bitbucket, Kubernetes, GitLab Runner, ISMS, Golang, Prometheus, Grafana, S3, Lambda, RDS, ECS, Cognito, OIDC, Harbor, MinIO, Postgres, Redis, Keycloak, Ceph, Proxmox, CloudFormation, PostgreSQL, Flux CD, Hetzner, IONOS, Sonatype Nexus Repository, Entra ID, Dex IdP, Pulumi

• Led discovery phase and POC for Shopware to Shopify Plus migration across EMEA markets, evaluating platform suitability, technical architecture, and multi-brand/multi-country capabilities against business requirements.
• Designed reference architecture for Shopify Plus implementation incorporating headless front-end patterns (Vue.js, Nuxt.js), CMS integration (Magnolia), and Azure middleware (APIM, Functions, Logic Apps, Service Bus) for 11 EMEA markets.
• Defined migration strategy analyzing data mapping, cutover approach, and zero-downtime deployment patterns using Varnish caching, GitOps pipelines, and CI/CD orchestration across six vendor teams.
• Architected multi-tenant Shopify Plus governance model with centralized admin, localized storefront customization, and compliance controls (GDPR, data residency).
• Prototyped AI-driven search optimization (LLM.txt, JSON-LD) for product discoverability in Google AI results, demonstrating post-launch performance opportunities.
• Defined EMEA expansion roadmap for 15+ markets through C-level strategic workshops, identifying phased rollout, market-specific configurations, and resource requirements.
• Tech Stack: React, Nuxt.js, Vue.js, Magnolia CMS, Shopware, Shopify Plus, Azure (APIM, Functions, Logic Apps, Service Bus, Front Door), Varnish, SAP, MS Dynamics, Docker, Kubernetes, GitHub Actions, PostgreSQL, Kafka

• Delivered MVP-focused full-stack architecture for a health-sector client: Vite/React frontend, backend services on Google Cloud Run, and Supabase for database plus IAM/authentication.
• Supported product requirements engineering and prioritized cost-aware workload placement, implementing browser-side/edge computation where feasible before moving logic to backend services.

• The goal of BIENE is to provide a uniform program for tax collection for all states.

• In tax collection, the aim is to collect the assessed taxes. This includes handling due dates, documenting incoming and outgoing payments, triggering reminders or refunds. Statute of limitations and payment reminders also play an important role. All payment transactions with banks and accounting are mapped in BIENE.

• Setting up the architecture and coordinating the provisioning of development and test environments at the Hanover location

• Installing and configuring environments on Linux servers (Apache Kafka, PostgreSQL)

• Interface tasks: coordinating and aligning the integration of software products from other departments and their test data

• Upgrading application server, JDK, Maven project structure

• Environment coordination and build management

• Implementing external interfaces

• Implementing business requirements

• Designing and implementing RESTful APIs and OpenAPI specifications

• Designing and implementing microservice architecture

• Setting up and maintaining CI/CD pipelines

• Deploying applications on OpenShift

• Creating technical documentation and diagrams

• Working with SQL databases (Oracle and PostgreSQL)

• Setting up authentication and authorization for the application and users

• Containerizing the application (automated deployment via CI/CD pipeline)

• Build and operate an end-to-end MLOps platform on Azure ML and Kubernetes (Kubeflow) for the automated deployment, monitoring, and scaling of forecasting models (including Temporal Fusion Transformer, Informer, Autoformer).
• Implement CI/CD pipelines in Azure DevOps for the full ML lifecycle – from resource provisioning (Terraform), data transformation (Hugging Face Datasets, Pandas, PyTorch, CUDA cluster) through training and evaluation to model registry and endpoint deployment.
• Integrate MLflow for experiment tracking, model versioning, performance monitoring, and automated registration in the Azure Model Registry.
• Develop and containerize PyTorch training jobs (Azure Notebook, Jupyter Notebooks) for price and time series forecasting (PFC models) with automatic rollout via Azure ML Endpoints and REST/gRPC interfaces, Docker containerization, secured with OAuth 2.0.
• Set up monitoring and alerting mechanisms (Prometheus, MLflow Metrics), log centralization, and cost monitoring.
• Automate infrastructure provisioning and model deployment using Terraform, Helm, and Azure CLI; connect to existing market data systems and event pipelines.
• Migrate existing workloads and databases (IONOS → Azure, MongoDB) with integration into central MLOps workflows and internal networks.
• Extend the platform with LLM-based tools (LangChain, LangServe) to integrate GPT-based analysis modules into existing Spring Boot services for market anomaly detection and automated reports.
• Analyze and architect a software solution to process large volumes of data efficiently (>3000 messages/sec.) (market data store).
• Spring Boot / Java 21 container development with RabbitMQ for distributing stock market data via MongoDB (Kubernetes) with fast storage of data in Redis RMaps, deduplication, forwarding messages to Read Model queues, and building Read Models for UI display in MongoDB.
• Integration of RESTHeart to create a REST API for MongoDB.
• Build an Angular frontend to simplify data queries and master data maintenance.
• Agentic coding with remote and local LLMs (Claude Sonnet, Ollama Qwen) and MCP servers.
• Develop Python scripts for transforming and cleaning incoming stock market data (Pandas, scikit-learn).

• Led migration to GCP using Terraform, GKE, and GitOps, improving deployment consistency and scalability
• Implemented Datadog observability stack via Terraform and datadog-operator
• Established automated end-to-end tests and on-call processes, improving incident response and service reliability
• Migrated from NGINX Ingress Controller to Kubernetes Gateway API (NGINX Gateway Fabric)
• Migrated stateful services (PostgreSQL and Redis) to GCP, improving scalability and operational reliability

• Managed end-to-end product development, overseeing the successful delivery of technical solutions.
• Led and mentored a team of highly specialised technical professionals, fostering a culture of collaboration and innovation.
• Oversaw the hiring process to build a talented and dedicated team.
• Built a scalable and robust backend microservices system from scratch, designing and extending it to meet evolving business needs.
• Ensured the system's high availability with a 99.99% up time, implementing resilient architecture and monitoring mechanisms.
• Developed and implemented technical strategies, aligning them with business goals and objectives.

• Support Authorization as a Service initiative for enterprise-scale authorization platform
• Incorporate comprehensive observability solutions into authorization infrastructure
• Provision and manage AWS infrastructure for authorization services
• Mentor development team on AWS and Kubernetes best practices
• Tech Stack: Java/Kotlin, Golang, Python, OPA, Spring Boot, AWS, Kubernetes, Terraform, ELK Stack, Prometheus, Grafana

• Infrastructure management with Puppet and Terraform for consistent environments
• Maintenance and adaptation of Terraform scripts for Azure cloud deployment
• Migration of database systems and services to the Azure cloud
• Introduction of GitOps with ArgoCD for fully automated deployments
• Adaptation and development of GitHub pipelines for CI/CD workflows
• Creation of Helm Charts for standardized deployments
• Migration of repositories from Bitbucket to GitHub
• Operation and performance optimization of an Oracle 19c grid cluster (RAC, Dataguard)
• Setup and management of MongoDB instances (on-premise and Azure Kubernetes)
• Setup of PostgreSQL clusters in on-premise and Azure Kubernetes environments
• Migration of services, master data, and stored procedures from Oracle to PostgreSQL
• Troubleshooting and performance tuning of complex data infrastructures
• Installation, configuration, and upgrade of Tableau in the productive BI environment
• Development of sanity checks to monitor business processes and application logic
• Adaptation of the backup and recovery strategy to new requirements
• Carrying out disaster recovery and point-in-time recovery
• Technologies used: Oracle 19c RAC Grid Dataguard, PostgreSQL 16, MongoDB, MySQL Cluster, Kubernetes (Azure), Tableau, Puppet, Terraform, ArgoCD, GitHub/Bitbucket, CheckMK, Prometheus, Grafana, Icinga2, Ubuntu/RHEL

• Led development of 15+ microservices (Java 17, Spring Boot) driving customer interactions; migrated from on-prem to GCP Kubernetes, improving scalability and reducing infra cost by 20%.
• Optimized user services with CouchDB caching and API refactoring, cutting response times by 35% and enhancing customer experience.
• Implemented canary deployments, FluxCD GitOps, and CI/CD optimizations in GitLab, reducing release lead time by 25% and enabling zero-downtime rollouts.
• Set up Grafana health checks and Anodot alerts for latency, error, and throughput monitoring, reducing MTTR by 40%.
• Built secure APIs using OAuth2, DPoP, and Gatekeeper, integrated REST and GraphQL, and achieved 90%+ test coverage with unit and E2E tests.
• Mentored junior developers, promoted Agile best practices, and collaborated cross-functionally to deliver high-impact, reliable customer-facing features.