Cisco Experts in Munich

Mohammed N.

Senior Cloud Solution Architect | Azure & Microsoft 365 Architect | Barracuda ESG Architect

Munich

Last position:

IT System Manager at Corporate Network Solution Provider

Architected, Deployed and Supported hosted email solutions in Linux and Windows environments with enterprise-grade anti-spam and security architecture for service-provider environments.
Managed Microsoft Azure environments including Virtual Machines, VNets, Storage, VPN, and Firewall configuration.
Administered Microsoft Exchange Server (2010-2019), Microsoft Exchange Server SE, Active Directory, PKI, Hyper-V and Zimbra environments with disaster recovery planning and operational support.
Led Microsoft 365 onboarding and migration projects from Exchange, IMAP, and Zimbra platforms to Microsoft 365.
Prepare security and compliance to support Microsoft 365 Copilot.
Implement information protection and data loss prevention by using Microsoft Purview.
Implement retention, eDiscovery, and communication compliance in Microsoft Purview.
Integrated Active Directory Domain Services (AD DS), Active Directory Certificate Services (AD CS), and Active Directory Federation Services (AD FS).
Delivered secure hybrid infrastructure solutions integrating Microsoft Windows Server and Linux-based enterprise environments.
Supported enterprise integration projects involving Debian, Ubuntu, CentOS, Red Hat, Barracuda ESG, Qmail and Zimbra Platforms.

Rico F.

Recruiter / Trainer

Olching

Last position:

Recruiter / Trainer at Freelance

Active sourcing and recruiting for individual assignments (Finance, IT, Procurement)
Training of recruiting departments
Training of specialists and managers for job application situations and interview techniques
Application coaching and CV consulting

Andreas Z.

Senior IT Project Manager · Service Owner · ITSM · SIAM · Operating Models & Governance

Last position:

Transformation Architect / Business Analyst at IT Consulting

Development of a comprehensive transformation model for IT departments and ITSM organizations, from operational stabilization through structuring and optimization to strategic advancement
Design of a transformation matrix that connects development phases with the implementation activities Position, Focus, Model, Enable, Anchor and Develop
Development of assessment, maturity and decision-making logic to determine the operational starting point, the appropriate entry point and the prioritized areas of action
Structuring of an end-to-end approach from current-state assessment and target vision through operating model, roadmap and service modules to implementation and integration into steady-state operations
Derivation of combinable consulting and implementation modules, including methods, deliverables, role models, governance structures and transformation paths
Collection, structuring and prioritization of business requirements from the perspectives of IT management, service management and operational roles
Translation of requirements into target visions, process and role models, decision criteria and traceable deliverables

Environment / Tools: ITIL 4, IT4IT, Operating Model Canvas, SIAM, maturity models Kanban

Vicenco K.

Interim IT Team Lead / IT Service Management / IT Project Management / Solution Architect

Brunnthal

Last position:

ITSM Project Manager (self-employed)

Unified ITSM framework

Definition of a company-wide ITSM target picture
Introduction of a uniform service structure across all business units

SLA and OLA management

Building a standardized SLA framework
Definition of service classes (Business Critical, Standard, Low Priority)
Introduction of OLAs between internal teams
Building meaningful SLA reporting
Definition of KPI and service dashboards for business units

Service portfolio management

Definition of service descriptions
If needed, preparing possible cost and service billing

Ticketing & processes

Incident management
Uniform ticket categories
Standardized prioritization
Escalation matrix
Automations
Self-service optimization

Request fulfillment

Service catalog across all business units
Approval workflows

Problem management

Introduction of root cause analysis
Known error database
Problem review process

Complete asset management concept

Hardware lifecycle management
Software lifecycle management
Leasing lifecycle
Mobile device lifecycle
Monitor lifecycle
Phone lifecycle

Processes

Procurement
Goods receipt
Inventory
Assignment
Return
Disposal
Leasing return Goal: single source of truth for all assets

CMDB design

Definition of all configuration items:
Workplace
Notebooks
Monitors
Mobile phones
Printers

Infrastructure

Servers
Firewalls
Switches
WLAN
Storage
Backup systems

Cloud

Azure resources
Microsoft 365
SaaS services

Relationships

User ↔ Asset
Asset ↔ Service
Service ↔ Infrastructure
Location ↔ Asset
Goal: make all service dependencies visible

Software asset & license management

License management concept
License balancing
Compliance reporting
Microsoft license management
Adobe license management
SaaS management
Contract management
Renewal management

Interfaces & automation Existing systems

Workday
Joiner
Mover
Leaver

TESMA

Leasing data
Contract data

Matrix42

Asset synchronization
User synchronization

Active Directory / Entra ID

User management

Microsoft 365

License assignment
Group management

Dormakaba

Access processes
Lifecycle services

Monitoring platforms

PRTG
Palo Alto
Cisco

Reporting & KPI framework

Definition of a management dashboard
KPIs
Ticket volume
SLA fulfillment
MTTR
First resolution rate
Asset accuracy
License compliance
Change success rate
Service availability
Degree of automation

Network redesign support

Governance
Support of the network redesign from an ITSM point of view
Definition of affected services
Change management structure
Communication concept

CMDB integration

Recording of all network components
Service mapping
Dependency analysis

Validation of documentation and knowledge base articles

Network documentation
Operations documentation
Standard changes

Monitoring & event management

Target picture
Central monitoring concept
Event management process
Alerting strategy
Escalation model

Systems

Cisco
Palo Alto
Fortinet
Rubrik
Veeam
Matrix42
Azure
Microsoft 365 Automation
Ticket creation from monitoring
Escalations
Standard actions

Audit, compliance & information security

ISO 27001 consulting
TISAX consulting
NIS2 preparation - consulting
Audit-ready processes
Documentation structure
Evidence tracking in Matrix42

Roadmap

12-month roadmap
Prioritization of all measures
Quick wins
Medium-term projects
Long-term target picture
Documentation

Mohamad D.

DevOps Engineer & IT-Security-Architect

Munich

Last position:

DevOps Engineer & IT-Security-Architect at BMW Group

Built Azure Kubernetes clusters (AKS) with network policies, security groups, and RBAC
Terraform-based infrastructure as code for secure, reproducible deployments in the BMW Azure cloud
Hardened CI/CD pipelines with Jenkins, SonarQube, Fortify SSC, and Contrast AST
Integrated SAP BTP/Kyma and ServiceNow GRC

Markus B.

Software Development / Programming; Consulting; Project Management / Management / Organization / Coordination;

Munich

Last position:

Developer / DevOps, Consulting at A state authority in Baden-Württemberg / FSAS Technologies GmbH

Oracle Project Management and Automation

As part of the project, the operation of an Oracle infrastructure was automated by developing and enhancing Puppet modules and migrating existing Bash scripts to a standardized configuration management solution.

The aim of the project was to standardize and automate administrative processes, improve the maintainability of the Oracle platform, and increase the efficiency and traceability of infrastructure management through the use of Infrastructure as Code.

Analysis and migration of existing Bash shell scripts to a Puppet-based automation solution
Development and enhancement of Puppet modules for Oracle environments
Automation of installation, configuration and operational processes using Infrastructure as Code
Standardization and optimization of configuration management for Oracle systems
Creation and maintenance of technical and operational documentation
Planning, coordination and professional support during project implementation
Operation and automation of Oracle systems on x86-based Linux server platforms
Testing and quality assurance of the developed Puppet modules
Analysis and resolution of technical errors as part of the automation and migration
Close coordination with specialist departments and infrastructure teams to implement automation requirements

Technologies used: Puppet 7/8, SLES 15, Oracle 19, Oracle Grid, SVN, Windows Server, Confluence, VS Code, Ruby, Bash, Pass

Peter S.

Rollout Manager

Gröbenzell

Last position:

Rollout Manager at Siemens Healthineers

Cisco SDA LAN network
Transition and Transformation

Eduard D.

Founder & CTO, vExpertAI GmbH | Agentic AI for Network & Security Operations

Last position:

Guest Lecturer at Politehnica University Bucharest

"Reasoning Models: From LLM Foundations to NOC Automation."

Alexander A.

Onsite Support Administrator

Last position:

Onsite Support Administrator at Sana Kliniken AG

Processing and coordination of IT tickets (Helix, Omnitracker) incl. VIP support and remote support (Microsoft Teams, RDP, FastViewer)
Onsite support at the main location as well as support for modern conference and meeting room technology (e.g. MeetingBoard 75 Pro)
User and rights management in Active Directory (Active Roles), Azure AD, Exchange and MDM
VDI support and monitoring with Citrix Director and Aruba Networking
Endpoint management and policy administration via Ivanti
Deployment, configuration and lifecycle management of clients (Dell notebooks, iPhones, iPads)
Hardware rollouts for new employees incl. shipping across Germany
Asset and license management as well as organization of site migrations

Florian K.

Self-employed IT and Security Consultant

Olching

Last position:

LAN Planner at Global Network AG

As-is assessment of the current network infrastructure and its documentation, including on-site inspections
Independent planning of new distribution and main distribution rooms in the individual district offices (components used, rack layout, connectivity), considering the BSI IT-Grundschutz and InfoSic requirements
Planning of new copper and fiber optic cabling, including patch panels
Coordination with building services engineering (TGA) to ensure compliance with relevant on-site requirements
Development of detailed execution plans and high-level concepts for the rollout of the new infrastructure
Additional support after the components go live (hypercare phase)
Regular communication with project management and client stakeholders

Michael M.

Freelance Senior Consultant & Cloud Architect

Gauting

Last position:

Freelance Senior Consultant & Cloud Architect at Rheinmetall AG

Specialized in designing and implementing robust, secure cloud solutions for critical client infrastructure.
Expertise in Microsoft Intune environment with a strong focus on system hardening and comprehensive policy management.
Architected NIST and ISO/IEC 27000 compliant Mobile Device Management (MDM) infrastructure tailored for an international government defense aerospace project.
Performed an architectural role for an offline Microsoft Endpoint Configuration Manager (MECM) environment, ensuring NIST compliance while handling complex manufacturing infrastructure.

Florian G.

Senior IT Project Manager Security & Infrastructure & HealthCare Business Developer

Last position:

Senior IT Project Manager Security & Infrastructure & HealthCare Business Developer at CGI

Responsible project manager for complex international infrastructure projects
Coordinator and decision-maker for IT architects in network infrastructure and software with over 100 000 users
Holistic project management
Launch and implementation of initiatives
Project management of international infrastructure projects with C-level reporting
Leadership and coordination of IT architects
Technical project management for merger and cloud transformation
Execution of international software and hardware rollouts
Implementation of IT security projects and compliance
Working with key technologies (e.g. 5G/6G standard)
Management of complex defense and aerospace projects (e.g. Ariane 6, Eurodrone)
Establishment of the healthcare and life sciences business unit
Creation and management of internal employee training

Konstantinos M.

Senior Project Manager

Unterhaching

Last position:

IT-Fly Specialist – Global Rollout at Lufthansa Group

Plan & Prepare (Site Design & Readiness): Inventory & Design: Dell PowerEdge R-Series, Aruba Switches (L2/L3), Notebooks/Peripherals; Serial Numbers/Asset Tags, IPv4/IPv6 Addressing, VLAN/DHCP/DNS Plan
Runbooks/MOPs: Site Rollout Runbook, Backout Strategy (<15–30 min), Risk Register, Communication Matrix; Approvals via CAB/Change
Images/Packages: Golden Image (Win10/11), Driver Packs, BIOS/UEFI Baseline; O365/Teams/OneDrive-KFM; BitLocker Policies; MECM/SCCM, Intune/Autopilot, MDT/WinPE
Logistics: Shipping/Customs Clearance, RMA/DOA, On-Site Spares; Tools (Barcode Scanners, Label Printers), "Go-Bag" (Cables, SFPs, Console Cables)
Deliver (On-Site Implementation): Endpoints: Swap & Migration (USMT/OneDrive KFM), Peripherals (ATB/BT Printers, Scanners, Boarding Gate HW); Domain Join, Compliance Checks, O365 Activation, Printers/Queues, Network Drives
Acceptance: Functional Tests for DCS/CUTE/CUPPS/CUSS Stations, Ticketing/Check-in Workflows, Boarding Gates
Servers (R-Series): Rack & Stack, Cabling (PDU Redundancy, Fiber/Copper), Labeling/Nomenclature; Firmware/RAID (PERC), Lifecycle Controller, iDRAC Network; Windows Server 2022/2025 + CIS/BSI Hardening; Agents (Backup/AV/EDR/Monitoring), Time Service/NTP Auth, Syslog/SNMPv3
Network (Aruba): VLANs, LACP Trunks, MSTP Root; Portfast + BPDU-Guard at Edge; QoS (EF/AF); Dual-Stack (v4/v6), DHCP Relay. NAC/802.1X with ClearPass/Radius/TACACS+, Roles + MAB Fallback; Guest Isolation, ACLs (Guest→Mgmt deny). Telemetry: sFlow, SNMPv3, Syslog→SIEM; LLDP→Inventory/CMDB
Airport-Specific: CUTE/CUPPS/CUSS Terminals; DCS/Amadeus/SITA Connectivity; FIDS (read-only); Bag Tag/Boarding Pass Printing; Changes During Off-Peak/Night Windows
Stabilize (Hypercare): First-Day Support, KPI Tracking (Login Times, Ticket Volume, Error Classes), QoS Fine-Tuning
Troubleshooting: Wireshark/iperf, Event Logs, Switch Counters, sFlow Flows; Fast Incident Handling as SPOC
Knowledge Transfer: Short Training Sessions for Station Teams, Mini-Runbooks (Incident/Recovery)
Close (Documentation & Handover): Documentation & CMDB: Final Configs (Switch/Server), Topology/Patch Plans, IP Tables, Serial Number/Asset Lists, Before/After Photos
Acceptance & Sign-off: UAT Protocols, Functional Evidence (Use Cases), Return/Reuse of Old Hardware
Lessons Learned: Risks, Standard Packages, Driver Freeze, "Known Issues"
Interfaces/Communication: Station IT, Airport IT, SOC/NOC, Ground Ops/Ramp/Check-in, Providers (SITA/Amadeus). ITSM: ServiceNow (Inc/Req/Change/KB), Handover to BAU

Susanne O.

Senior Field Marketing Manager DACH (freelancer)

Unterföhring

Last position:

Field Marketing Manager DACH (freelancer) at Hitachi Vantara

Created partner marketing campaign concepts for new solutions and post launch for dedicated partners
Identified and managed partners and strategic partners during their execution of campaigns and managed lead follow process and lead routing
Supported the team at key events and trade shows

Majid A.

Lead Consultant