Cisco Experts in Munich
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Meet FRATCH Experts in Munich, who have recently used Cisco
Vicenco Kenk
Last position:
ITSM Project Manager (self-employed)
Unified ITSM framework
- Definition of a company-wide ITSM target picture
- Introduction of a uniform service structure across all business units
SLA and OLA management
- Building a standardized SLA framework
- Definition of service classes (Business Critical, Standard, Low Priority)
- Introduction of OLAs between internal teams
- Building meaningful SLA reporting
- Definition of KPI and service dashboards for business units
Service portfolio management
- Definition of service descriptions
- If needed, preparing possible cost and service billing
Ticketing & processes
- Incident management
- Uniform ticket categories
- Standardized prioritization
- Escalation matrix
- Automations
- Self-service optimization
Request fulfillment
- Service catalog across all business units
- Approval workflows
Problem management
- Introduction of root cause analysis
- Known error database
- Problem review process
Complete asset management concept
- Hardware lifecycle management
- Software lifecycle management
- Leasing lifecycle
- Mobile device lifecycle
- Monitor lifecycle
- Phone lifecycle
Processes
- Procurement
- Goods receipt
- Inventory
- Assignment
- Return
- Disposal
- Leasing return Goal: single source of truth for all assets
CMDB design
- Definition of all configuration items:
- Workplace
- Notebooks
- Monitors
- Mobile phones
- Printers
Infrastructure
- Servers
- Firewalls
- Switches
- WLAN
- Storage
- Backup systems
Cloud
- Azure resources
- Microsoft 365
- SaaS services
Relationships
- User ↔ Asset
- Asset ↔ Service
- Service ↔ Infrastructure
- Location ↔ Asset
- Goal: make all service dependencies visible
Software asset & license management
- License management concept
- License balancing
- Compliance reporting
- Microsoft license management
- Adobe license management
- SaaS management
- Contract management
- Renewal management
Interfaces & automation Existing systems
- Workday
- Joiner
- Mover
- Leaver
TESMA
- Leasing data
- Contract data
Matrix42
- Asset synchronization
- User synchronization
Active Directory / Entra ID
- User management
Microsoft 365
- License assignment
- Group management
Dormakaba
Access processes
Lifecycle services
Monitoring platforms
- PRTG
- Palo Alto
- Cisco
Reporting & KPI framework
- Definition of a management dashboard
- KPIs
- Ticket volume
- SLA fulfillment
- MTTR
- First resolution rate
- Asset accuracy
- License compliance
- Change success rate
- Service availability
- Degree of automation
Network redesign support
- Governance
- Support of the network redesign from an ITSM point of view
- Definition of affected services
- Change management structure
- Communication concept
CMDB integration
- Recording of all network components
- Service mapping
- Dependency analysis
Validation of documentation and knowledge base articles
- Network documentation
- Operations documentation
- Standard changes
Monitoring & event management
- Target picture
- Central monitoring concept
- Event management process
- Alerting strategy
- Escalation model
Systems
Cisco
Palo Alto
Fortinet
Rubrik
Veeam
Matrix42
Azure
Microsoft 365 Automation
Ticket creation from monitoring
Escalations
Standard actions
Audit, compliance & information security
- ISO 27001 consulting
- TISAX consulting
- NIS2 preparation - consulting
- Audit-ready processes
- Documentation structure
- Evidence tracking in Matrix42
Roadmap
- 12-month roadmap
- Prioritization of all measures
- Quick wins
- Medium-term projects
- Long-term target picture
- Documentation
Alexander Alawi
Last position:
Onsite Support Administrator at Sana Kliniken AG
- Processing and coordination of IT tickets (Helix, Omnitracker) incl. VIP support and remote support (Microsoft Teams, RDP, FastViewer)
- Onsite support at the main location as well as support for modern conference and meeting room technology (e.g. MeetingBoard 75 Pro)
- User and rights management in Active Directory (Active Roles), Azure AD, Exchange and MDM
- VDI support and monitoring with Citrix Director and Aruba Networking
- Endpoint management and policy administration via Ivanti
- Deployment, configuration and lifecycle management of clients (Dell notebooks, iPhones, iPads)
- Hardware rollouts for new employees incl. shipping across Germany
- Asset and license management as well as organization of site migrations
Rico Frenzel
Last position:
Recruiter / Trainer at Freelance
- Active sourcing and recruiting for individual mandates (finance, IT, procurement)
- Training recruiting departments
- Training specialists and managers in application situations and interview techniques
- Application coaching and CV consulting
Thomas Martin
Last position:
Lead AI-/Agentic-Engineering at AI-/Agentic-Engineering (Own research)
AI-supported development and PM acceleration with agentic workflows; deep reinforcement learning; fully automated 24/7 setup.
Florian Krebs
Last position:
LAN Planner at Global Network AG
- As-is assessment of the current network infrastructure and its documentation, including on-site inspections
- Independent planning of new distribution and main distribution rooms in the individual district offices (components used, rack layout, connectivity), considering the BSI IT-Grundschutz and InfoSic requirements
- Planning of new copper and fiber optic cabling, including patch panels
- Coordination with building services engineering (TGA) to ensure compliance with relevant on-site requirements
- Development of detailed execution plans and high-level concepts for the rollout of the new infrastructure
- Additional support after the components go live (hypercare phase)
- Regular communication with project management and client stakeholders
Mohamad Dib-Skhni
Last position:
DevOps Engineer & IT-Security-Architect at BMW Group
- Set up Azure Kubernetes clusters (AKS) with network policies, security groups, and RBAC
- Developed Terraform-based infrastructure as code for secure, reproducible deployments in the BMW Azure cloud
- Hardened CI/CD pipelines using Jenkins, SonarQube, Fortify SSC, and Contrast AST
- Integrated SAP BTP/Kyma and ServiceNow GRC
Florian Großmann
Last position:
Senior IT Project Manager Security & Infrastructure & Business Development Manager HealthCare at CGI
- Responsible project manager for complex international infrastructure projects
- Coordinator and decision-maker for IT architects in network infrastructure and software with over 100,000 users
- End-to-end project management
- Launch and implementation of initiatives
- Project management of international infrastructure projects with C-level reporting
- Leading and coordinating IT architects
- Technical project management for merger and cloud transformation
- Delivery of international software and hardware rollouts
- Implementation of IT security projects and compliance
- Work with key technologies (e.g. 5G/6G standard)
- Support of complex defense and aerospace projects (e.g. Ariane 6, Eurodrone)
- Building the healthcare and life sciences business unit
- Creating and leading internal employee trainings
Konstantinos Metaxas
Last position:
IT-Fly Specialist – Global Rollout at Lufthansa Group
Plan & Prepare (Site Design & Readiness): Inventory & Design: Dell PowerEdge R-Series, Aruba switches (L2/L3), notebooks/peripherals; serials/asset tags, IPv4/IPv6 addressing, VLAN-/DHCP-/DNS plan
Runbooks/MOPs: site rollout runbook, backout strategy (<15–30 min), risk register, communication matrix; approvals via CAB/change
Images/Packages: Golden Image (Win10/11), driver packs, BIOS/UEFI baseline; O365/Teams/OneDrive KFM; BitLocker policies; MECM/SCCM, Intune/Autopilot, MDT/WinPE
Logistics: shipping/customs clearance, RMA/DOA, on-site spares; tools (barcode scanner, label printer), "Go-Bag" (cables, SFPs, console cables)
Deliver (on-site implementation): End devices: swap & migration (USMT/OneDrive KFM), peripherals (ATB/BT printers, scanners, boarding gate hardware); domain join, compliance checks, O365 activation, printers/queues, network drives
Acceptance: functional tests for DCS/CUTE/CUPPS/CUSS stations, ticketing/check-in workflows, boarding gates
Server (R-Series): rack & stack, cabling (PDU redundancy, fiber/copper), labeling/naming; firmware/RAID (PERC), Lifecycle Controller, iDRAC network; Windows Server 2022/2025 + CIS/BSI hardening; agents (backup/AV/EDR/monitoring), time service/NTP auth, Syslog/SNMPv3
Network (Aruba): VLANs, LACP trunks, MSTP root; PortFast + BPDU Guard at the edge; QoS (EF/AF); dual stack (v4/v6), DHCP relay. NAC/802.1X with ClearPass/Radius/TACACS+, roles + MAB fallback; guest isolation, ACLs (Guest→Mgmt deny). Telemetry: sFlow, SNMPv3, Syslog→SIEM; LLDP→inventory/CMDB
Airport specifics: CUTE/CUPPS/CUSS terminals; DCS/Amadeus/SITA connectivity; FIDS (read-only); bag tag/boarding pass printing; changes in off-peak/night windows
Stabilize (hypercare): first-day support, KPI tracking (login times, ticket volume, error classes), QoS fine-tuning
Troubleshooting: Wireshark/iperf, event logs, switch counters, sFlow flows; fast incident handling as SPOC
Knowledge transfer: short training sessions for station teams, mini-runbooks (fault/recovery)
Close (documentation & handover): docs & CMDB: final configs (switch/server), topology/patch plans, IP tables, serial/asset lists, before/after photos
Acceptance & sign-off: UAT protocols, functional evidence (use cases), return/reuse of old hardware
Lessons learned: risks, standard packages, driver freeze, "known issues"
Interfaces/communication: station IT, airport IT, SOC/NOC, ground ops/ramp/check-in, provider (SITA/Amadeus). ITSM: ServiceNow (Inc/Req/Change/KB), handover to BAU
Peter Streibel
Last position:
Rollout Manager at Siemens Healthineers
- Cisco SDA LAN network
- Transition and transformation
Susanne Osswald
Last position:
Field Marketing Manager DACH (freelancer) at Hitachi Vantara
- Created partner marketing campaign concepts for new solutions and post launch for dedicated partners
- Identified and managed partners and strategic partners during their execution of campaigns and managed lead follow process and lead routing
- Supported the team at key events and trade shows
Andreas Zimmermann
Last position:
ITSM Consultant at Industrial company / Global IT division
- Designed and implemented a new user support tower organization as part of the global IT transformation initiative.
- Created an operating and control model for the central service desk, including downstream support units (field service, VIP support, service points).
- Performed a comprehensive as-is analysis of existing service desk and field service structures and developed a target architecture based on ITIL 4 and SIAM.
- Defined roles, responsibilities, and governance mechanisms for internal IT and external providers.
- Prepared the blueprint document Service Management & Governance Handbook (User Support) to standardize global service processes (incident, request, problem, change, knowledge, ITSCM, CSI).
- Developed a KPI and SLA framework to measure service quality and performance in global user support.
- Defined the reporting and review structure (operations meeting, service review meeting, management steering board).
- Prepared RFP documents for the external tendering of L1/L2 support services, including definition of scope, governance model, process requirements, tool integration (ServiceNow), and KPI/SLA sets.
- Supported procurement and legal departments in evaluating and negotiating vendor proposals and assisted in vendor selection and contract finalization.
- Oversaw the handover to operational support, including knowledge transfer, training of provider teams, and establishment of a continuous improvement process (CSI).
- Methods / framework / tools: ITIL 4 / ITSM, SIAM, IT4IT, ServiceNow, Jira, BPMN, operating model canvas, KPI & SLA design, governance & performance management
Michael Møller
Last position:
Freelance Senior Consultant & Cloud Architect at Rheinmetall AG
- Specialized in designing and implementing robust, secure cloud solutions for critical client infrastructure.
- Expertise in Microsoft Intune environment with a strong focus on system hardening and comprehensive policy management.
- Architected NIST and ISO/IEC 27000 compliant Mobile Device Management (MDM) infrastructure tailored for an international government defense aerospace project.
- Performed an architectural role for an offline Microsoft Endpoint Configuration Manager (MECM) environment, ensuring NIST compliance while handling complex manufacturing infrastructure.
Rupesh Kumar Sendge
Last position:
IT Baseline Compliance Consultant at Consultant
- Baseline compliance verification against MAS audit findings
- Building technical architecture concept for 30 technologies to build hardening standard artifacts
- Identifying and building automation possibilities for given technologies based on CIS
- Building the standard baseline configuration based on internal security standard
- Responsible for building Cloud Native Application Protection Platform (CNAPP) architecture artifacts based on Azure cloud platform
- Responsible for RFQ and RFP for different CNAPP solutions (Qualys Total Cloud, CrowdStrike, Azure Security Center)
- Supporting compliance verification and validation via automated scripts for a sample population of IT devices and instances
- Responsible for complete vulnerability management lifecycle using Nexpose, remediation, reporting and integration of results with Splunk, HPSM and Tableau
- Audit support for MAS
Stephan Krausenegger
Last position:
Migration Coordination at ITZBund
- Analysis and assessment of government business processes with regard to migration capability
- Definition and preparation of the technical framework conditions in the new master data center
- Development and optimization of migration procedures and processes
- Transformation of existing solutions to new technical standards (technology refresh)
- Coordination of architecture and technical cross-cutting topics
Lukas Braun
Last position:
Project Management Migration Specialist at ADAC
- Data migration strategy consulting for core banking solution - Mainframe to Cloud migration
- Data models evaluation and analysis of value flows for a new cloud-based insurance portfolio system introduction
- High level migration strategy
Discover over 15,000 top freelancers
Statistics of experts using Cisco
Aggregated from the professional profiles of matched freelancers.
Experience
24 years
Position duration
1.2 years (Germany: 3 years)
Positions per freelancer
16
Top business areas
Information Technology, Operations, Project Management
Top industries
Information Technology, Banking and Finance, Manufacturing
Certification focus areas
Information Technology, Project Management, Human Resources
Bachelor's degree or higher
73% (Germany: 71%)
Master's degree or higher
27% (Germany: 38%)
Certifications per freelancer
5
Most common languages
English, German, French
Speak two or more languages
100% (Germany: 99%)
Based on our profile pool as of 30 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Munich are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Munich using Cisco
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the technology
Cisco scope Cisco work covers the network layer that keeps offices, data centers, and remote users connected. It includes routing, switching, wireless, VPN access, and secure edge designs built on Cisco hardware and software. Strong specialists know how each part fits into the wider enterprise stack.
Common tools
- Catalyst and Nexus switching for campus and data center networks
- IOS, IOS XE, and NX-OS for device configuration and operations
- Meraki for cloud-managed networks and simple rollouts
- ASA and Secure Firewall for perimeter and remote access security
- Cisco DNA Center and monitoring tools for visibility and control
Typical work Companies bring in Cisco professionals for migrations, site expansions, wireless upgrades, and cleanup after network incidents. They also help with VLAN design, routing policy, QoS, segmentation, and VPN access for hybrid teams. In Munich, that often means support for offices, labs, plants, and distributed business sites.
Security focus Cisco expertise is often needed when access must be tighter without breaking daily work. That can include firewall rules, identity-based access, guest networks, segmentation, and secure remote connectivity. Good specialists understand both the device settings and the business risk behind them.
What good experts do
- Read topology diagrams and spot weak points quickly
- Plan changes that avoid downtime and configuration drift
- Work cleanly with ticketing, documentation, and handover needs
- Explain trade-offs in plain language for internal teams
- Keep legacy gear and newer Cisco stacks working together
When to hire Bring in freelance Cisco expertise when internal teams need extra capacity, a second opinion, or help with a sensitive change. It is useful for audits, upgrades, mergers, and support gaps where speed matters. Remote work is common, but on-site time in Munich helps when physical access, cabling, or local coordination is part of the task.
Frequently asked questions
What clients ask us most about Cisco — answered in short.
Cisco is used to build and run the network layer that connects users, sites, servers, and cloud services. Companies rely on it for switching, routing, wireless access, VPNs, and security controls. It is common in offices, data centers, and mixed on-site and remote environments.
A strong Cisco specialist often works with Catalyst, Nexus, Meraki, ASA, Secure Firewall, and the IOS or NX-OS operating systems. The exact mix depends on whether the project is campus networking, data center connectivity, or secure remote access. For many companies, knowing the product family matters as much as knowing the command set.
Cisco is usually chosen for broad enterprise networking coverage and a very deep installed base. Juniper is often weighed for high-end routing and cleaner automation workflows, Aruba for wireless and campus access, and Fortinet for security-heavy environments. The right choice depends on the existing network, the support model, and how much change the team can absorb.
A good Cisco professional usually also understands TCP/IP, VLANs, OSPF, BGP, DHCP, DNS, and network security basics. Scripting and automation skills help as well, especially with Python, Ansible, or API-based configuration work. Documentation and incident handling are important too, because network changes affect many teams at once.
The answer depends on the risk of the change. Small Meraki rollouts or access point updates may need a focused Cisco specialist, while routing redesigns, firewall cutovers, or data center migrations need someone who has handled similar work before. The more business-critical the network, the more valuable practical delivery experience becomes.
Many Cisco tasks can be done remotely, especially configuration review, troubleshooting, monitoring, and documentation. On-site time in Munich is helpful when the work involves switches, cabling, wireless surveys, rack changes, or coordination with local office teams. A mixed setup is often the most efficient choice.
Look for clear examples of designs, migrations, and incident fixes, not just product names. A strong Cisco expert explains the current network, the proposed change, the rollback plan, and the operational impact in plain terms. Good signs are precise documentation, careful validation, and a calm approach during outages.
Yes, because the network still has to connect users, branches, data centers, and cloud services. Cisco often appears in SD-WAN, secure access, and hybrid network designs even when workloads move to the cloud. A capable specialist can help bridge older infrastructure and newer operating models without forcing a risky full replacement.
The average hourly rate of freelancers in Munich, Germany who have used Cisco in their recent projects is 101 €, which corresponds to a daily rate of about 806 € based on an 8-hour working day.
Of the freelancers in Munich, Germany who have used Cisco in their recent projects, 73% hold at least a Bachelor's degree and 27% hold at least a Master's degree.
On average, freelancers in Munich, Germany who have used Cisco in their recent projects have 24 years of professional experience, with a single engagement typically lasting around 1.2 years.
The most common languages among freelancers in Munich, Germany who have used Cisco in their recent projects are English (100%), German (90%), and French (50%).
The most common industries among freelancers in Munich, Germany who have used Cisco in their recent projects are Information Technology (95%), Banking and Finance (65%), and Manufacturing (65%).
The most common business areas among freelancers in Munich, Germany who have used Cisco in their recent projects are Information Technology (90%), Operations (85%), and Project Management (85%).
Main locations of FRATCH Experts, who have recently used Cisco
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin 
Hamburg 
Cologne 
Frankfurt 
Dusseldorf 
Dortmund 
Essen Request a free demo
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Philipp Thomaschewski
FRATCH CEO
