Backup Experts in Munich

Mohammed N.

Senior Cloud Solution Architect | Azure & Microsoft 365 Architect | Barracuda ESG Architect

Last position:

IT System Manager at Corporate Network Solution Provider

Architected, Deployed and Supported hosted email solutions in Linux and Windows environments with enterprise-grade anti-spam and security architecture for service-provider environments.
Managed Microsoft Azure environments including Virtual Machines, VNets, Storage, VPN, and Firewall configuration.
Administered Microsoft Exchange Server (2010-2019), Microsoft Exchange Server SE, Active Directory, PKI, Hyper-V and Zimbra environments with disaster recovery planning and operational support.
Led Microsoft 365 onboarding and migration projects from Exchange, IMAP, and Zimbra platforms to Microsoft 365.
Prepare security and compliance to support Microsoft 365 Copilot.
Implement information protection and data loss prevention by using Microsoft Purview.
Implement retention, eDiscovery, and communication compliance in Microsoft Purview.
Integrated Active Directory Domain Services (AD DS), Active Directory Certificate Services (AD CS), and Active Directory Federation Services (AD FS).
Delivered secure hybrid infrastructure solutions integrating Microsoft Windows Server and Linux-based enterprise environments.
Supported enterprise integration projects involving Debian, Ubuntu, CentOS, Red Hat, Barracuda ESG, Qmail and Zimbra Platforms.

Martin R.

Interim & Fractional CTO / CIO | Private Equity | Tech Due Diligence & Security | Trusted Advisor

Poing

Last position:

Fractional CIO - IT Carve-out & Post-Merger Integration at XTRONIC GmbH & iinovis GmbH (Accursia Capital)

Carve-out and post-merger integration of two automotive engineering companies under Accursia Capital, 6 locations in Germany and Spain, 250+ employees after the carve-out. Reporting directly to the investor, with overall IT responsibility for both companies.

Consolidation of the ERP landscape into one instance (replacement of SAP legacy)
TISAX certification
M365, identity and data center migration
Replacement of end-of-life infrastructure
Weekly investor reporting

Results:

Critical infrastructure risk eliminated, backup and platform stabilized
One IT organization established for both companies
Weekly investor reporting successfully established

Ales L.

Senior DevOps Consultant (Freelance)

Last position:

Senior DevOps Consultant (Freelance) at European Union Agency (via IBM)

Worked as freelance Senior DevOps Consultant on-site for IBM at a European Union Agency, operating in a highly secure, air-gapped environment managing classified systems.
Led automation and DevOps initiatives for a large-scale OpenShift platform (>400 nodes), driving deployment efficiency, GitOps adoption, and operational automation using Ansible, Python, and Bash while ensuring compliance with security requirements.
Spearheaded automation of release and deployment workflows in a private cloud environment hosting 400+ OpenShift nodes, significantly improving deployment speed and reliability.
Migrated existing playbooks, roles, and templates from Ansible Tower to Ansible Automation Platform (AAP), ensuring full compliance with fully-qualified collection names (FQCN) and preparing custom Execution Environments (EE) for containerized automation.
Implemented GitOps Agent for AAP Controller Configuration as Code, enabling automated synchronization (CRUD) of Ansible Controller objects based on repository-stored configuration definitions using GitHub webhooks.
Designed and automated complex multi-step operational workflows including environment cleanup, Helix cluster component re-creation, Kafka topic management, and OpenShift object lifecycle management across ~100 environments.
Achieved a reduction of multi-day manual operations to under a few hours through automation improvements spanning multiple AAP clusters and OpenShift environments.
Integrated Ansible Automation Platform with Thycotic (Delinea) Secret Server via lookup plugin to enhance secure credential management in automated processes.
Managed deployment tasks, platform troubleshooting, and Istio network configurations while adhering to stringent EU PSC security and compliance standards.
Collaborated with infrastructure and application teams to refine deployment procedures, develop naming conventions, and continuously improve automation coverage in an air-gapped, classified environment.

Marcus B.

Java Cloud Expert

Grünwald

Last position:

Java and Quarkus Expert at Large German energy service provider

Modernization of a large-scale Java enterprise application*

The project is modernizing a complex enterprise application that has grown over many years. The existing Spring-based legacy system runs on Java 8, OSGi, and Eclipse RCP and is being gradually migrated to a modern, maintainable architecture with Java 25 and Quarkus.

Marcus works on analysis, architecture, refactoring, and implementation. One focus is on untangling historically grown structures and dependencies and on building a clean, sustainable Java and Quarkus technology stack.

Tools & technologies: Java 8, Java 25, Quarkus, Hibernate ORM with Panache, EclipseLink, OSGi, Eclipse RCP, Maven, JUnit, Mockito, REST, JSON, Git, Eclipse IDE, IntelliJ IDEA Ultimate, Jira, Confluence

Vicenco K.

Interim IT Team Lead / IT Service Management / IT Project Management / Solution Architect

Brunnthal

Last position:

ITSM Project Manager (self-employed)

Unified ITSM framework

Definition of a company-wide ITSM target picture
Introduction of a uniform service structure across all business units

SLA and OLA management

Building a standardized SLA framework
Definition of service classes (Business Critical, Standard, Low Priority)
Introduction of OLAs between internal teams
Building meaningful SLA reporting
Definition of KPI and service dashboards for business units

Service portfolio management

Definition of service descriptions
If needed, preparing possible cost and service billing

Ticketing & processes

Incident management
Uniform ticket categories
Standardized prioritization
Escalation matrix
Automations
Self-service optimization

Request fulfillment

Service catalog across all business units
Approval workflows

Problem management

Introduction of root cause analysis
Known error database
Problem review process

Complete asset management concept

Hardware lifecycle management
Software lifecycle management
Leasing lifecycle
Mobile device lifecycle
Monitor lifecycle
Phone lifecycle

Processes

Procurement
Goods receipt
Inventory
Assignment
Return
Disposal
Leasing return Goal: single source of truth for all assets

CMDB design

Definition of all configuration items:
Workplace
Notebooks
Monitors
Mobile phones
Printers

Infrastructure

Servers
Firewalls
Switches
WLAN
Storage
Backup systems

Cloud

Azure resources
Microsoft 365
SaaS services

Relationships

User ↔ Asset
Asset ↔ Service
Service ↔ Infrastructure
Location ↔ Asset
Goal: make all service dependencies visible

Software asset & license management

License management concept
License balancing
Compliance reporting
Microsoft license management
Adobe license management
SaaS management
Contract management
Renewal management

Interfaces & automation Existing systems

Workday
Joiner
Mover
Leaver

TESMA

Leasing data
Contract data

Matrix42

Asset synchronization
User synchronization

Active Directory / Entra ID

User management

Microsoft 365

License assignment
Group management

Dormakaba

Access processes
Lifecycle services

Monitoring platforms

PRTG
Palo Alto
Cisco

Reporting & KPI framework

Definition of a management dashboard
KPIs
Ticket volume
SLA fulfillment
MTTR
First resolution rate
Asset accuracy
License compliance
Change success rate
Service availability
Degree of automation

Network redesign support

Governance
Support of the network redesign from an ITSM point of view
Definition of affected services
Change management structure
Communication concept

CMDB integration

Recording of all network components
Service mapping
Dependency analysis

Validation of documentation and knowledge base articles

Network documentation
Operations documentation
Standard changes

Monitoring & event management

Target picture
Central monitoring concept
Event management process
Alerting strategy
Escalation model

Systems

Cisco
Palo Alto
Fortinet
Rubrik
Veeam
Matrix42
Azure
Microsoft 365 Automation
Ticket creation from monitoring
Escalations
Standard actions

Audit, compliance & information security

ISO 27001 consulting
TISAX consulting
NIS2 preparation - consulting
Audit-ready processes
Documentation structure
Evidence tracking in Matrix42

Roadmap

12-month roadmap
Prioritization of all measures
Quick wins
Medium-term projects
Long-term target picture
Documentation

Mohamad D.

DevOps Engineer & IT-Security-Architect

Last position:

DevOps Engineer & IT-Security-Architect at BMW Group

Built Azure Kubernetes clusters (AKS) with network policies, security groups, and RBAC
Terraform-based infrastructure as code for secure, reproducible deployments in the BMW Azure cloud
Hardened CI/CD pipelines with Jenkins, SonarQube, Fortify SSC, and Contrast AST
Integrated SAP BTP/Kyma and ServiceNow GRC

Markus B.

Software Development / Programming; Consulting; Project Management / Management / Organization / Coordination;

Last position:

Developer / DevOps, Consulting at A state authority in Baden-Württemberg / FSAS Technologies GmbH

Oracle Project Management and Automation

As part of the project, the operation of an Oracle infrastructure was automated by developing and enhancing Puppet modules and migrating existing Bash scripts to a standardized configuration management solution.

The aim of the project was to standardize and automate administrative processes, improve the maintainability of the Oracle platform, and increase the efficiency and traceability of infrastructure management through the use of Infrastructure as Code.

Analysis and migration of existing Bash shell scripts to a Puppet-based automation solution
Development and enhancement of Puppet modules for Oracle environments
Automation of installation, configuration and operational processes using Infrastructure as Code
Standardization and optimization of configuration management for Oracle systems
Creation and maintenance of technical and operational documentation
Planning, coordination and professional support during project implementation
Operation and automation of Oracle systems on x86-based Linux server platforms
Testing and quality assurance of the developed Puppet modules
Analysis and resolution of technical errors as part of the automation and migration
Close coordination with specialist departments and infrastructure teams to implement automation requirements

Technologies used: Puppet 7/8, SLES 15, Oracle 19, Oracle Grid, SVN, Windows Server, Confluence, VS Code, Ruby, Bash, Pass

Kai P.

Senior Oracle Specialist & Consultant

Last position:

Oracle Project Management and DBA at Scope Solutions AG

PROFILE Senior Oracle specialist, consultant and DBA with many years of experience in planning, architecture, installation, migration, operations, performance tuning and troubleshooting of large Oracle database environments. Focus on Oracle Database 19c and enterprise architectures with RAC, Active Data Guard, Golden Gate, Exadata, RMAN and CDB/PDB. Experience in heterogeneous enterprise environments on Linux, AIX, Solaris, HP-UX and Windows, as well as in cloud and migration projects. Over many years, worked as a technical consultant, DBA, architect and project manager for banks, insurers, energy providers, public institutions, industry, automotive and aviation. Combining technical Oracle expertise with operations concepts, migration, project planning, documentation and customer consulting.

ORACLE FOCUS AREAS

Oracle Database 19c – installation, upgrade, patch/RU management, operations and troubleshooting
Oracle Database 21c / 23ai / 26ai – knowledge of current Oracle release lines
Oracle RAC, Active Data Guard, Data Guard, Oracle GoldenGate
CDB / PDB, multitenant architectures and enterprise database operations
Oracle Exadata and highly available database environments
RMAN – backup, restore, recovery, migration and disaster recovery scenarios
Data Pump (EXPDP / IMPDP), Transportable Tablespaces (TTS) and database-based migrations
Performance analysis, SQL / PL/SQL, tuning, troubleshooting and capacity planning
Oracle Enterprise Manager / monitoring and technical operational support
Oracle Security: Wallet, TDE, Database Vault, VPD / RLS
Oracle DWH / BI: OBIEE, ODI, OWB and Discoverer
Oracle Applications / E-Business Suite and Oracle-based application environments

CURRENT PROJECTS

Scope Solutions AG, Basel / CH | 08/2023 – ongoing Oracle Project Management and DBA

Installation, maintenance and regular upgrades of Oracle database systems with a focus on Oracle 19c.
Patch and release management including OPatch and Release Updates; operations on RHEL 8.x, SLES 15.x and Windows.
DBA support for customers in DACH and Europe and support of production, load test and other CDB/PDB environments.
Technical operating processes and documentation via Confluence; support and service requests via My Oracle Support / Metalink.

Federal Employment Agency, Nuremberg | 04/2022 – 10/2023 Oracle Operations Support / DBA

Operations and regular upgrades of Oracle-19c database systems on SLES 15.x.
DBA for around 2,100 PDBs on RAC and Exadata in production, integration, load test and other environments.
Configuration management via ARS Remedy; workflows and technical documentation via Jira and Confluence.
Operations support and processing of service requests via My Oracle Support / Metalink.

Federal Statistical Office, Wiesbaden | 09/2021 – 03/2022 Oracle Operations and Architecture – 2022 Survey

Merging data into a central Oracle-19c database system.
Design of import/export procedures for the central data structure.
KPI and performance architecture for analyses.
Training employees in Oracle performance and DBA topics.

E.ON Digital Technology, Landshut / KKI | 03/2019 – 12/2021 Oracle Operations, Architecture and DBA

Patch concepts, technical documentation, installation, database administration and operations of Oracle 12c/19c.
AIX 7.x, LPAR administration including VIO server and software distribution with NIM.
Performance monitoring and monitoring.
Backup and restore with TSM / IBM Spectrum Protect and Oracle RMAN.
Installation of Enterprise Manager 13c with WebLogic Server 12.1x; employee training.

KaPe Munich – various end customers in DACH / Europe | ongoing / various projects Oracle DBA, architecture, migration, DWH consulting and project management

Many years of consulting and operational DBA work in various Oracle architectures.
DWH/CRM platforms: planning, analysis, performance and tuning, as well as business analysis.
RAC, Data Guard, Transportable Tablespaces, RMAN and Oracle 11g/12c in enterprise environments.
Customer projects including Burda, Deka, E.ON, Otto Group and Augsburger Allgemeine.

AXA, Germany / Europe | 09/2018 – 02/2019 Oracle DB Operations and Migration – Cloud Architectures

Planning, methodology and execution of Oracle database migrations to IBM Private Cloud / Spectrum and AWS Public Cloud.
Creation of Oracle databases in the cloud with SLES and Terraform templates.
Technical architecture work and cloud KPIs.

RWE / SÜWAG / Syna, Germany | 07/2016 – 09/2018 Oracle DB Migrations 11g/12c and Project Management

Design, planning and execution of Oracle database migrations 11g → 12c with platform and architecture changes.
Windows Server 2012/2016 and setup and migration of Enterprise Manager/WebLogic-based monitoring environments.
Use of Data Guard, TTS, EXPDP/IMPDP and RMAN based on analysis of application requirements.
Performance and tuning for Oracle 11g/12c.

MTU Aero Engines, Munich | 01/2016 – 03/2017 Oracle DBA / Requirements Engineer

Operations and development of Oracle 11g/12c databases and application workflows.
Interfaces to SAP via BAPI.
Design and management of APPS modules with Visual Basic / Visual Studio and PL/SQL; version control with SVN.

UBIS (HVB), Munich | 04/2012 – 08/2015 Oracle Operations, Architecture, DBA and Project Management

Oracle-based operations and migration of MUREX and Sophis trading platforms.
Oracle Security, Wallet, Tablespaces, RAC, Data Guard, Database Vault, GoldenGate and DWH.
Project management for Oracle DWH migrations and release changes from 10g to 11gR2.
Migration OWB 11gR2 → ODI 12c and introduction of Oracle Database 12c.
Platforms: Red Hat, AIX and Solaris.

WWK Deutschland a.G., Munich | 09/2010 – 03/2012 Oracle DB and HP-UX → Linux Migration

Architecture, planning, operations concept and migration of 104 databases from an HP-UX cluster to Red Hat Linux.
Single Instance with Veritas Cluster and 2-node RAC 11.2.0.2; four Data Guard databases.
Project management for OWB/DWH migrations (>1 TB), including tuning, PL/SQL, mappings and metadata.

Allianz Deutschland, ACAS Stuttgart | 03/2010 – 09/2010 Technical DWH Project Manager

DWH project for processing European ETL data sources.
Business analysis and requirements management for automated loading processes.
OWB, PL/SQL, SQL*Loader, Oracle Advanced Security / TDE, Oracle BI and Database Vault.

NETMA, Munich-Taufkirchen | 08/2007 – 02/2010 Oracle Specialist and DBA for Oracle Applications 11i

Operations of Oracle 9i/10g and Oracle Applications 11.5.10.
Design and development of APPS modules with PL/SQL and SVN.
Oracle RAC, Enterprise Manager, Oracle Application Server and migration tests.
Platforms: AIX, SLES, Windows and HP-UX.

BT Germany, Munich | 11/2007 – 04/2008 Oracle DB Migration

Migration from Oracle 8i to 10gR2 in a Solaris cluster environment.
Preparing offers, project planning and process planning.

Itellium (KQ), Nuremberg | 02/2007 – 08/2007 Oracle DWH Specialist

Design and analysis of a DWH focusing on master data and logistics.
Oracle Designer, OWB, Oracle Database, ETL, PL/SQL and External Tables; data volumes up to approx. 5 TB.

Oracle Deutschland GmbH, Munich | 10/2006 – 02/2007 and further assignments Oracle Specialist / Consultant – Data Migration and DWH

Consulting for customers such as Volkswagen, GE Money Bank, WeKa, KSB, Swisscom and British Telecom.
Migration Discoverer EUL4 → EUL5i, database optimization, Data Guard and web/database analysis.
Performance and tuning on Solaris and Linux.

HaSpa, Hamburg | 07/2006 – 10/2006 Oracle Specialist / Consultant – Data Migration and DWH

Setup of an Oracle-10gR2 environment for banking applications.
Data transfer from DB2 / OS390, architecture, sizing, tuning and performance.
Data preparation and integration with OWB.

AUDI, Ingolstadt | 02/2005 – 06/2006 Oracle Consultant and DBA

Operations, installation and maintenance of Oracle 9i/10g and IAS 10g.
RMAN, Oracle RLS, Oracle HTMLDB, Veritas Cluster, Solaris and AIX / HACMP.
Database cloning and migration 9i → 10g; approx. 200 systems up to 4.5 TB.

Photocolor, Kreuzlingen / CH | 11/2003 – 01/2005 Project Manager / Oracle

Implementation, configuration, technical support and acceptance of an Oracle ERP/CRM solution.
Oracle Applications, Oracle 9i, Solaris, HP-UX, OWB and Mercury TestDirector.
Project scope approx. 2 TB; reporting to management.

ZPD NRW, Duisburg | 05/2003 – 10/2003 Oracle Consultant

Consulting, PL/SQL training and project planning for a nationwide Oracle Forms integration.
Oracle on HP Superdome / HP-UX; data volume 1.2 → 2.5 TB, sizing up to 5 TB.

Messe München GmbH | 11/2002 – 05/2003 Project Manager / Oracle

MIS/DWH solution with OWB, Discoverer, Oracle 11i / 9i and RAC.
Architecture, design, integration, troubleshooting and consulting for data volumes of 1.5–2 TB.

Aria SA Integration, Geneva / CH | 09/2002 – 11/2002 Oracle DBA and Consultant

Oracle 8.1.7.4 / 9i; merging the Stuttgart and Geneva databases via replication.

Volker R.

IT Consultant, IT Architect, Senior System Administrator and Lecturer

Sauerlach

Last position:

Architect and Senior System Administrator at International trading company

Analysis and optimization of the VMware environment for operation in a KRITIS environment
Planning and implementation of updates to the VMware and hardware environment in a KRITIS environment
Set up Skyline Health Diagnostics
Review of the existing documentation
Training and onboarding of new internal employees
Support with migration and upgrade projects
Preparations for moving scripts in the virtualization environment to GitLab
Ticket processing with Service.Now

Tadeusz A.

Enterprise Architecture • Security Architecture • Infrastructure • Network • Cloud

Last position:

Lead Architect Enterprise Architecture & Security at CGI

Lead Architecture in an interdisciplinary architecture team covering enterprise, solution, NOOTS, cloud and security architecture as well as regulatory and European interoperability requirements.
Public / Government
Development and management of target architectures, principles, standards and technical guardrails; assessment of Security-by-Design, IAM, data protection and interface/integration architectures; architecture reviews, security assessments, risk analyses, and preparation of decision records, target visions, roadmaps and decision papers. Architectural knowledge and consideration of relevant AD-NOOTS requirements, particularly for IAM, authorization, secure integration and interoperability.
Technologies / Methods: Enterprise Architecture, Solution Architecture, Security Architecture, Cloud Architecture, NOOTS / EU-OOTS, IAM, Authorization, Security-by-Design, API/Integration Architecture, Interoperability, Risk Analysis, Architecture Governance
Security and integration requirements as well as technical decisions are structured in reliable architecture and decision artifacts.

Robert L.

Senior IT Project & Program Manager | Cloud, Data, AI

Last position:

Senior Project Manager AI & Data at Large German energy provider

AI Assistance and Target Vision for Partially Autonomous Energy Portfolio Management

Building an AI control layer directly on the up-to-date daily live portfolio of a large energy provider — not as an isolated pilot, but as an operational extension of the existing DB1 and portfolio management. The goal is the gradual development from assistance through monitoring/alerting to analysis agents with Human-in-the-Loop approvals, supplemented by a role-specific System of Engagement alongside the BI System of Record. At the same time, the business case, target vision and management pitch compared with static monthly reporting are being developed.

AI control layer: Design and build on the existing live portfolio data product (several million contracts) — development stages assistance → monitoring/alerting → agents with Human-in-the-Loop approvals.
LLM-supported data analysis: Semantic queries, SQL/tool integration and additional RAG components based on portfolio, plan-versus-actual and data quality data (Azure OpenAI, Snowflake), with drill-downs to individual contract level.
Analysis agents: Multi-stage agents for variance and driver analyses of churn, price adjustments, volumes and procurement costs.
Views concept: Role-specific interfaces for business units, management and C-level as a System of Engagement alongside the BI System of Record.
Business case & pitch: Target vision and cost-benefit argumentation compared with static monthly reporting.
LLM setup (privacy & security): Coordination with IT Security and Data Protection — EU region, data separation and approval processes.
Agent architecture: Multi-stage agent pipelines (analysis → validation → summary) with documented data sources, tool calls, review steps and source references for each statement.
Data foundation: Built on the up-to-date daily DB1 data product (Snowflake, dbt) — portfolio, plan-versus-actual and data quality metrics as the common basis for all AI analyses.
Guardrails & evaluation: Evaluation and approval processes for LLM responses relating to management-relevant statements — test sets, metrics and human review.
Prototyping & validation: Iterative validation of agent responses with the business unit — test question catalogue, feedback loops and response quality for each release.
Roadmap & development stages: Detailed stages from assistance → monitoring/alerting → partially autonomous management, including transition criteria and governance for each stage.
Integration: Integration into the existing BI and data landscape — BI remains the System of Record, while the AI layer provides interactive drill-down paths as the System of Engagement.
Enablement: Enablement of business users — prompting guides, training and an operating model for ongoing use.
Management: Coordination of business units, Data Engineering, IT Security and Data Protection.
Change Management: Communication and expectation management with business units and management throughout the development stages.

Results:

Built on an existing up-to-date daily data product with several million contracts
Established an LLM setup coordinated with Data Protection and IT Security in the EU region, including data separation and approvals
Defined three development stages through to partially autonomous management
Designed role-specific views for business units, management and C-level
Developed the business case and management pitch for the development stages
Established an iterative response-quality validation process with the business unit
Designed the operating model for assistance operations and initiated validation

Stack: Azure OpenAI, Azure AI Foundry, Snowflake, dbt, React, TypeScript, Entra ID, RAG, Agentic AI, analysis agents, Human-in-the-Loop, Prompt Engineering, LLM Evaluation, LLMOps, GDPR / EU region, Azure DevOps, Python, SQL, Change Management

Konstantinos M.

Senior Project Manager

Unterhaching

Last position:

IT-Fly Specialist – Global Rollout at Lufthansa Group

Plan & Prepare (Site Design & Readiness): Inventory & Design: Dell PowerEdge R-Series, Aruba Switches (L2/L3), Notebooks/Peripherals; Serial Numbers/Asset Tags, IPv4/IPv6 Addressing, VLAN/DHCP/DNS Plan
Runbooks/MOPs: Site Rollout Runbook, Backout Strategy (<15–30 min), Risk Register, Communication Matrix; Approvals via CAB/Change
Images/Packages: Golden Image (Win10/11), Driver Packs, BIOS/UEFI Baseline; O365/Teams/OneDrive-KFM; BitLocker Policies; MECM/SCCM, Intune/Autopilot, MDT/WinPE
Logistics: Shipping/Customs Clearance, RMA/DOA, On-Site Spares; Tools (Barcode Scanners, Label Printers), "Go-Bag" (Cables, SFPs, Console Cables)
Deliver (On-Site Implementation): Endpoints: Swap & Migration (USMT/OneDrive KFM), Peripherals (ATB/BT Printers, Scanners, Boarding Gate HW); Domain Join, Compliance Checks, O365 Activation, Printers/Queues, Network Drives
Acceptance: Functional Tests for DCS/CUTE/CUPPS/CUSS Stations, Ticketing/Check-in Workflows, Boarding Gates
Servers (R-Series): Rack & Stack, Cabling (PDU Redundancy, Fiber/Copper), Labeling/Nomenclature; Firmware/RAID (PERC), Lifecycle Controller, iDRAC Network; Windows Server 2022/2025 + CIS/BSI Hardening; Agents (Backup/AV/EDR/Monitoring), Time Service/NTP Auth, Syslog/SNMPv3
Network (Aruba): VLANs, LACP Trunks, MSTP Root; Portfast + BPDU-Guard at Edge; QoS (EF/AF); Dual-Stack (v4/v6), DHCP Relay. NAC/802.1X with ClearPass/Radius/TACACS+, Roles + MAB Fallback; Guest Isolation, ACLs (Guest→Mgmt deny). Telemetry: sFlow, SNMPv3, Syslog→SIEM; LLDP→Inventory/CMDB
Airport-Specific: CUTE/CUPPS/CUSS Terminals; DCS/Amadeus/SITA Connectivity; FIDS (read-only); Bag Tag/Boarding Pass Printing; Changes During Off-Peak/Night Windows
Stabilize (Hypercare): First-Day Support, KPI Tracking (Login Times, Ticket Volume, Error Classes), QoS Fine-Tuning
Troubleshooting: Wireshark/iperf, Event Logs, Switch Counters, sFlow Flows; Fast Incident Handling as SPOC
Knowledge Transfer: Short Training Sessions for Station Teams, Mini-Runbooks (Incident/Recovery)
Close (Documentation & Handover): Documentation & CMDB: Final Configs (Switch/Server), Topology/Patch Plans, IP Tables, Serial Number/Asset Lists, Before/After Photos
Acceptance & Sign-off: UAT Protocols, Functional Evidence (Use Cases), Return/Reuse of Old Hardware
Lessons Learned: Risks, Standard Packages, Driver Freeze, "Known Issues"
Interfaces/Communication: Station IT, Airport IT, SOC/NOC, Ground Ops/Ramp/Check-in, Providers (SITA/Amadeus). ITSM: ServiceNow (Inc/Req/Change/KB), Handover to BAU

Stephan K.

Migration Coordination

München

Last position:

Migration Coordination at ITZBund

Analysis and assessment of government business processes with regard to migration capability
Definition and preparation of the technical framework conditions in the new master data center
Development and optimization of migration procedures and processes
Transformation of existing solutions to new technical standards (technology refresh)
Coordination of architecture and technical cross-cutting topics

Marco F.

System Engineer–Vmware, Veeam

Last position:

System Engineer–Vmware, Veeam at DCSO

About 800 different server VMs, operation and lifecycle/asset management of about 40 ESXi hosts (Lenovo)
Upgrade of all clusters to ESXi/VCSA 7.0U3 and 8. Planning patch management for all hosts
Cleaning up the AD – many different domains that all needed to be migrated into the main environment. Planning/execution
Veeam – check the configuration and migrate to a newer, partly virtual infrastructure to make the setup leaner and faster
VMware – upgrades/updates, general maintenance
Proxmox POC – evaluate if an alternative to VMware
Documentation for Veeam/VMware/storage
Implementation of the uniflow cloud solution
NetApp migration to new storage, CIFS maintenance and administration of SVMs

Daniel C.