Kaori Matsuoka-Freelance LQA Editor (Japanese) / AI Trainer
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Experience
Freelance LQA Editor (Japanese) / AI Trainer
Summa Linguae Technologies
- Conducted linguistic quality assurance for websites and marketing materials.
- Ensured subtitles and localized content met client standards.
- Improved MT output through review and post-editing.
- Collaborated with international teams to resolve localization issues.
AI Trainer / LQA Specialist (Japanese)
Welocalize, Inc.
- Created and reviewed data utterances for AI language models.
- Performed LQA for e-commerce and enterprise software content.
Client Services Consultant
ReachLocal Japan Services G.K. (Now LocalFolio Inc.)
- Supported SEM campaigns using Google and Yahoo platforms.
- Localized U.S. IT systems to meet Japanese market needs.
- Enhanced customer satisfaction through tailored consulting.
Project Assistant
British American Tobacco Japan, Ltd.
- Assisted in nationwide projects to strengthen product awareness.
- Created internal training manuals and process guidelines.
- Managed multiple contracts and coordinated cross-functional teams.
Sales & Performance Management
The Minato Bank, Ltd.
- Served corporate and individual clients, managing loans and accounts.
- Negotiated with SMEs on financial services.
- Led initiatives to improve branch sales and performance management.
Industry Experience
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Experienced in Professional Services, Information Technology, Banking and Finance, Food and Beverage, and Advertising.
Business Area Experience
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Experienced in Quality Assurance, Customer Service, Marketing, Product Development, Finance, and Sales.
Summary
- 7+ years of experience in Japanese–English localization, including LQA, editing, and AI training for global clients (Intel, Amazon, Workday).
- Extensive hands-on experience in AI data annotation and model training, improving machine translation and language model performance.
- Proficient in bug tracking and workflow tools, including Redmine and JIRA.
- 5 years as a Project Assistant, handling contract management, client negotiation, creation of guidelines and training manuals, and quality review.
Skills
- Strong Communication, Negotiation, And Customer Service Skills.
- Detail-oriented, Well-organized, And Proactive.
- Skilled In Working Across Cultures And Building Long-term Professional Relationships.
- Analytical, Flexible, And Solution-driven.
Languages
Education
Ritsumeikan University
B.A. in Business Administration, International Communication and Trade Business · Business Administration · Kyoto, Japan
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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