Andreas Subert - Service Associate

Q: Where is Andreas based?

Andreas is based in Bamberg, Germany and prefers 100% remote projects.

Q: What languages does Andreas speak?

Andreas speaks the following languages: German (Native), Russian (Native), English (Advanced) .

Q: How many years of experience does Andreas have?

Andreas has at least 14 years of experience. During this time, Andreas has worked in at least 12 different roles and for 11 different companies . The average length of individual experience is 1 year and 1 month . Note that Andreas may not have shared all experience and actually has more experience.

Q: What is Andreas's latest experience?

Andreas's most recent position is Service Associate at Comotus .

Q: What companies has Andreas worked for in recent years?

In recent years, Andreas has worked for Comotus , OVF GmbH , Career Tutor , MSD Intervet GmbH , and KP-Garten .

Q: Which industries is Andreas most experienced in?

Andreas is most experienced in industries like Information Technology , Manufacturing , and Agriculture . Andreas also has some experience in Automotive , Retail , and Healthcare .

Q: Which business areas is Andreas most experienced in?

Andreas is most experienced in business areas like Information Technology , Procurement , and Customer Service . Andreas also has some experience in Operations , Product Development , and Production .

Q: Which industries has Andreas worked in recently?

Andreas has recently worked in industries like Manufacturing , Agriculture , and Automotive .

Q: Which business areas has Andreas worked in recently?

Andreas has recently worked in business areas like Information Technology , Procurement , and Operations .

Recommended expert

Bamberg, Germany

Experience

Dec 2024 - Present

1 year 4 months

Bamberg, Germany

Service Associate

Comotus

Supporting and maintaining control systems at a well-known hardware store retailer
Setting up and repairing guidance systems
Mechanical and electrical repair of demo equipment

Jul 2024 - Nov 2024

5 months

DB Bus Driver

OVF GmbH

Training for a bus driver's license

Feb 2024 - Jun 2024

5 months

Job and Project Search

Oct 2023 - Jan 2024

4 months

IT Training

Career Tutor

ITIL V4 training

Jan 2023 - Sep 2023

9 months

Greece

Travel and Volunteer Work

Travel, reflection and retreat
Caring for needy street dogs in the Zacharo area – Peloponnese

Aug 2022 - Dec 2022

5 months

Unterschleißheim, Germany

DSS Engineer

MSD Intervet GmbH

Handling incidents and reviewing tickets using BMC Remedy
Carrying out special projects at the customer's request
Technical training of junior staff
Technical documentation for old and new processes

Apr 2021 - Aug 2022

1 year 5 months

Adelsdorf, Germany

Project training as carpenter and gardener

KP-Garten

Design and implementation of an expedition vehicle
Cultivation of biodynamic food according to Demeter standards

Sep 2017 - Mar 2021

3 years 7 months

Erlangen, Germany

IT partner

Siemens Mobility GmbH

1st/2nd level support for internal administrative areas
IT purchasing for departments, groups, and individual requests
Consulting interface for hardware, software, and license management
Idea generator and advisor for internal IT processes

May 2016 - Jun 2017

1 year 2 months

Erlangen, Germany

IT-Supporter

Sivantos GmbH

1st/2nd level support for hearing aids (software and hardware)
Interface for hardware defects from global dealers for replacement and claims
Claims, testing, and simulation at the virtual level

Jun 2015 - Apr 2016

11 months

Nuremberg, Germany

IT technician

Pamec Papp GmbH

1st and 2nd level support
Handling incidents and ticket control according to ITIL
Project-based tasks such as upgrading to new hardware and software systems
User administration in Active Directory

Sep 2014 - May 2015

9 months

Nuremberg, Germany

Senior Service Delivery Manager

Cortal Consors

Handling incidents and ticket control using BMC Remedy
Conducting requirement analyses and planning the IT organizational structure
Participating in CIP (Continuous Improvement Processes)
Responsible for in-house change management projects

Sep 2012 - Aug 2014

2 years

Nuremberg, Germany

IT Service Technician

Computacenter

Handling incidents and ticket control for well-known corporations
On-site support for customer requests, including insurance, banking, and industrial clients
Introducing new standards and ideas
Training internal staff and mentoring apprentices

Aug 2010 - Aug 2011

1 year 1 month

Bamberg, Germany

IT Service Technician

Componente GmbH

Handling incidents and ticket control
Training users on new IT processes
Field service for individual customer requirements
Generating ideas for new processes and approaches

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Manufacturing, Retail, Agriculture, Automotive, and Healthcare.

Information Technology

Manufacturing

Retail

Agriculture

Automotive

Healthcare

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Procurement, Customer Service, Operations, Product Development, and Production.

Information Technology

Procurement

Customer Service

Operations

Product Development

Production

Skills

Idea Generator
Solution-oriented Approach
Technical Understanding
Organizational Talent

Languages

German

Native

Russian

Native

English

Advanced

Education

Sep 2007 - Jul 2010

BS Lichtenfels

IT Specialist in System Integration · Lichtenfels, Germany

Certifications & licenses

COMPTIA A+ (User Management and Concepts)

COMPTIA SERVER+ (Server Management and Concepts)

ITIL V3 (Processes and Service Standards)

Statistics

Experience

Total positions 13

Experience in Information Technology 4 y

Avg length 1 y

Longest experience 3 y 6 m

Global Experience

Countries worked in 2 (Germany, Greece)

Primary country Germany

Expertise

Recent roles Service Associate, DB Bus Driver, Job and Project Search

Main industries Information Technology, Manufacturing, Retail

Main business areas Information Technology, Procurement, Customer Service

Qualifications

Certifications earned 3

Profile

Created

January 2024

Last Update

January 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Andreas based?

Andreas is based in Bamberg, Germany and prefers 100% remote projects.

What languages does Andreas speak?

Andreas speaks the following languages: German (Native), Russian (Native), English (Advanced).

How many years of experience does Andreas have?

Andreas has at least 14 years of experience. During this time, Andreas has worked in at least 12 different roles and for 11 different companies. The average length of individual experience is 1 year and 1 month. Note that Andreas may not have shared all experience and actually has more experience.

What roles would Andreas be best suited for?

Based on recent experience, Andreas would be well-suited for roles such as: Service Associate, DB Bus Driver, Job and Project Search.

What is Andreas's latest experience?

Andreas's most recent position is Service Associate at Comotus.

What companies has Andreas worked for in recent years?

In recent years, Andreas has worked for Comotus, OVF GmbH, Career Tutor, MSD Intervet GmbH, and KP-Garten.

Which industries is Andreas most experienced in?

Andreas is most experienced in industries like Information Technology, Manufacturing, and Agriculture. Andreas also has some experience in Automotive, Retail, and Healthcare.

Which business areas is Andreas most experienced in?

Andreas is most experienced in business areas like Information Technology, Procurement, and Customer Service. Andreas also has some experience in Operations, Product Development, and Production.

Which industries has Andreas worked in recently?

Andreas has recently worked in industries like Manufacturing, Agriculture, and Automotive.

Which business areas has Andreas worked in recently?

Andreas has recently worked in business areas like Information Technology, Procurement, and Operations.

What is Andreas's education?

Andreas attended BS Lichtenfels for IT Specialist in System Integration.

Does Andreas have any certificates?

Andreas has 3 certificates. These include: COMPTIA A+ (User Management and Concepts), COMPTIA SERVER+ (Server Management and Concepts), and ITIL V3 (Processes and Service Standards).

What is the availability of Andreas?

Andreas is immediately available full-time for suitable projects.

What is the rate of Andreas?

Andreas's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.