Andreas Subert - IT Service Technician and Support

Recommended expert

Bamberg, Germany

Check rate

Experience

Dec 2024 - Present

1 year 9 months

Bamberg, Germany

Service Associate

Comotus

Supporting and maintaining control systems at a well-known hardware store retailer
Setting up and repairing guidance systems
Mechanical and electrical repair of demo equipment

Jul 2024 - Nov 2024

5 months

DB Bus Driver

OVF GmbH

Training for a bus driver's license

Feb 2024 - Jun 2024

5 months

Job and Project Search

Oct 2023 - Jan 2024

4 months

IT Training

Career Tutor

ITIL V4 training

Jan 2023 - Sep 2023

9 months

Greece

Travel and Volunteer Work

Travel, reflection and retreat
Caring for needy street dogs in the Zacharo area – Peloponnese

Aug 2022 - Dec 2022

5 months

Unterschleißheim, Germany

DSS Engineer

MSD Intervet GmbH

Handling incidents and reviewing tickets using BMC Remedy
Carrying out special projects at the customer's request
Technical training of junior staff
Technical documentation for old and new processes

Apr 2021 - Aug 2022

1 year 5 months

Adelsdorf, Germany

Project training as carpenter and gardener

KP-Garten

Design and implementation of an expedition vehicle
Cultivation of biodynamic food according to Demeter standards

Sep 2017 - Mar 2021

3 years 7 months

Erlangen, Germany

IT partner

Siemens Mobility GmbH

1st/2nd level support for internal administrative areas
IT purchasing for departments, groups, and individual requests
Consulting interface for hardware, software, and license management
Idea generator and advisor for internal IT processes

May 2016 - Jun 2017

1 year 2 months

Erlangen, Germany

IT-Supporter

Sivantos GmbH

1st/2nd level support for hearing aids (software and hardware)
Interface for hardware defects from global dealers for replacement and claims
Claims, testing, and simulation at the virtual level

Jun 2015 - Apr 2016

11 months

Nuremberg, Germany

IT technician

Pamec Papp GmbH

1st and 2nd level support
Handling incidents and ticket control according to ITIL
Project-based tasks such as upgrading to new hardware and software systems
User administration in Active Directory

Sep 2014 - May 2015

9 months

Nuremberg, Germany

Senior Service Delivery Manager

Cortal Consors

Handling incidents and ticket control using BMC Remedy
Conducting requirement analyses and planning the IT organizational structure
Participating in CIP (Continuous Improvement Processes)
Responsible for in-house change management projects

Sep 2012 - Aug 2014

2 years

Nuremberg, Germany

IT Service Technician

Computacenter

Handling incidents and ticket control for well-known corporations
On-site support for customer requests, including insurance, banking, and industrial clients
Introducing new standards and ideas
Training internal staff and mentoring apprentices

Aug 2010 - Aug 2011

1 year 1 month

Bamberg, Germany

IT Service Technician

Componente GmbH

Handling incidents and ticket control
Training users on new IT processes
Field service for individual customer requirements
Generating ideas for new processes and approaches

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Manufacturing, Retail, Agriculture, Automotive, and Healthcare.

Information Technology

Manufacturing

Retail

Agriculture

Automotive

Healthcare

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Procurement, Operations, Customer Service, Product Development, and Production.

Information Technology

Procurement

Operations

Customer Service

Product Development

Production

Skills

Idea Generator
Solution-Oriented Approach
Technical Understanding
Organizational Talent

Languages

German

Native

Russian

Native

English

Advanced

Education

Sep 2007 - Jul 2010

BS Lichtenfels

IT Specialist in System Integration · Lichtenfels, Germany

Certifications & licenses

COMPTIA SERVER+ (Server Management and Concepts)

Statistics

Experience

Total positions 13

Experience in Information Technology 4 y

Avg length 1 y 1 m

Longest experience 3 y 6 m

Global Experience

Countries worked in 2 (Germany, Greece)

Primary country Germany

Expertise

Recent roles Service Associate, DB Bus Driver, Job and Project Search

Main industries Information Technology, Manufacturing, Retail

Main business areas Information Technology, Procurement, Operations

Qualifications

Certifications earned 3

Profile

Created

January 2024

Last Update

January 2025

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Frequently asked questions

Have questions? Find more information here.

Andreas is based in Bamberg, Germany and prefers 100% remote projects.

Andreas speaks the following languages: German (Native), Russian (Native), English (Advanced).

Andreas has at least 15 years of experience. During this time, Andreas has worked in at least 12 different roles and for 11 different companies. The average length of individual experience is 1 year and 2 months. Note that Andreas may not have shared all experience and actually has more experience.

Based on recent experience, Andreas would be well-suited for roles such as: Service Associate, DB Bus Driver, Job and Project Search.

Andreas's most recent position is Service Associate at Comotus.

In recent years, Andreas has worked for Comotus, OVF GmbH, Career Tutor, MSD Intervet GmbH, and KP-Garten.

Andreas is most experienced in industries like Information Technology, Manufacturing, and Retail. Andreas also has some experience in Agriculture, Automotive, and Healthcare.

Andreas is most experienced in business areas like Information Technology, Procurement, and Customer Service. Andreas also has some experience in Operations, Product Development, and Production.

Andreas has recently worked in industries like Retail, Agriculture, and Automotive.

Andreas has recently worked in business areas like Operations, Product Development, and Production.

Andreas attended BS Lichtenfels for IT Specialist in System Integration.

Andreas has 3 certificates. These include: COMPTIA A+ (User Management and Concepts), COMPTIA SERVER+ (Server Management and Concepts), and ITIL V3 (Processes and Service Standards).

Andreas is immediately available full-time for suitable projects.

Daily Rate Distribution

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<€320 €320-480 €640-800 €800-960 €960-1120 €1120+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

800

600

400

200

Daily rate avg. 682 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

800

600

400

200

Median rate 764 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.