Splunk Experts in Munich

• Worked as freelance Senior DevOps Consultant on-site for IBM at a European Union Agency, operating in a highly secure, air-gapped environment managing classified systems.
• Led automation and DevOps initiatives for a large-scale OpenShift platform (>400 nodes), driving deployment efficiency, GitOps adoption, and operational automation using Ansible, Python, and Bash while ensuring compliance with security requirements.
• Spearheaded automation of release and deployment workflows in a private cloud environment hosting 400+ OpenShift nodes, significantly improving deployment speed and reliability.
• Migrated existing playbooks, roles, and templates from Ansible Tower to Ansible Automation Platform (AAP), ensuring full compliance with fully-qualified collection names (FQCN) and preparing custom Execution Environments (EE) for containerized automation.
• Implemented GitOps Agent for AAP Controller Configuration as Code, enabling automated synchronization (CRUD) of Ansible Controller objects based on repository-stored configuration definitions using GitHub webhooks.
• Designed and automated complex multi-step operational workflows including environment cleanup, Helix cluster component re-creation, Kafka topic management, and OpenShift object lifecycle management across ~100 environments.
• Achieved a reduction of multi-day manual operations to under a few hours through automation improvements spanning multiple AAP clusters and OpenShift environments.
• Integrated Ansible Automation Platform with Thycotic (Delinea) Secret Server via lookup plugin to enhance secure credential management in automated processes.
• Managed deployment tasks, platform troubleshooting, and Istio network configurations while adhering to stringent EU PSC security and compliance standards.
• Collaborated with infrastructure and application teams to refine deployment procedures, develop naming conventions, and continuously improve automation coverage in an air-gapped, classified environment.

Unified ITSM framework

• Definition of a company-wide ITSM target picture
• Introduction of a uniform service structure across all business units

SLA and OLA management

• Building a standardized SLA framework
• Definition of service classes (Business Critical, Standard, Low Priority)
• Introduction of OLAs between internal teams
• Building meaningful SLA reporting
• Definition of KPI and service dashboards for business units

Service portfolio management

• Definition of service descriptions
• If needed, preparing possible cost and service billing

Ticketing & processes

• Incident management
• Uniform ticket categories
• Standardized prioritization
• Escalation matrix
• Automations
• Self-service optimization

Request fulfillment

• Service catalog across all business units
• Approval workflows

Problem management

• Introduction of root cause analysis
• Known error database
• Problem review process

Complete asset management concept

• Hardware lifecycle management
• Software lifecycle management
• Leasing lifecycle
• Mobile device lifecycle
• Monitor lifecycle
• Phone lifecycle

Processes

• Procurement
• Goods receipt
• Inventory
• Assignment
• Return
• Disposal
• Leasing return Goal: single source of truth for all assets

CMDB design

• Definition of all configuration items:
• Workplace
• Notebooks
• Monitors
• Mobile phones
• Printers

Infrastructure

• Servers
• Firewalls
• Switches
• WLAN
• Storage
• Backup systems

Cloud

• Azure resources
• Microsoft 365
• SaaS services

Relationships

• User ↔ Asset
• Asset ↔ Service
• Service ↔ Infrastructure
• Location ↔ Asset
• Goal: make all service dependencies visible

Software asset & license management

• License management concept
• License balancing
• Compliance reporting
• Microsoft license management
• Adobe license management
• SaaS management
• Contract management
• Renewal management

Interfaces & automation Existing systems

• Workday
• Joiner
• Mover
• Leaver

TESMA

• Leasing data
• Contract data

Matrix42

• Asset synchronization
• User synchronization

Active Directory / Entra ID

• User management

Microsoft 365

• License assignment
• Group management

Dormakaba

• Access processes

• Lifecycle services

Monitoring platforms

• PRTG
• Palo Alto
• Cisco

Reporting & KPI framework

• Definition of a management dashboard
• KPIs
• Ticket volume
• SLA fulfillment
• MTTR
• First resolution rate
• Asset accuracy
• License compliance
• Change success rate
• Service availability
• Degree of automation

Network redesign support

• Governance
• Support of the network redesign from an ITSM point of view
• Definition of affected services
• Change management structure
• Communication concept

CMDB integration

• Recording of all network components
• Service mapping
• Dependency analysis

Validation of documentation and knowledge base articles

• Network documentation
• Operations documentation
• Standard changes

Monitoring & event management

• Target picture
• Central monitoring concept
• Event management process
• Alerting strategy
• Escalation model

Systems

• Cisco

• Palo Alto

• Fortinet

• Rubrik

• Veeam

• Matrix42

• Azure

• Microsoft 365 Automation

• Ticket creation from monitoring

• Escalations

• Standard actions

Audit, compliance & information security

• ISO 27001 consulting
• TISAX consulting
• NIS2 preparation - consulting
• Audit-ready processes
• Documentation structure
• Evidence tracking in Matrix42

Roadmap

• 12-month roadmap
• Prioritization of all measures
• Quick wins
• Medium-term projects
• Long-term target picture
• Documentation

• Analysis and optimization of the VMware environment for operation in a KRITIS environment
• Planning and implementation of updates to the VMware and hardware environment in a KRITIS environment
• Set up Skyline Health Diagnostics
• Review of the existing documentation
• Training and onboarding of new internal employees
• Support with migration and upgrade projects
• Preparations for moving scripts in the virtualization environment to GitLab
• Ticket processing with Service.Now

• As-is assessment of the current network infrastructure and its documentation, including on-site inspections
• Independent planning of new distribution and main distribution rooms in the individual district offices (components used, rack layout, connectivity), considering the BSI IT-Grundschutz and InfoSic requirements
• Planning of new copper and fiber optic cabling, including patch panels
• Coordination with building services engineering (TGA) to ensure compliance with relevant on-site requirements
• Development of detailed execution plans and high-level concepts for the rollout of the new infrastructure
• Additional support after the components go live (hypercare phase)
• Regular communication with project management and client stakeholders

• Operations and extensions of Azure DevOps pipelines

• Operations and extensions of AWS services

• Citrix (Windows 10, Bitwarden)

• AWS: ECR, EKS, CloudFront CDN, Route 53, VPC peering and CNI upgrade, Atlas MongoDB, S3 buckets, static website hosting

• Azure: build and deploy with DevOps pipelines

• Responsible for Openshift/Kubernetes on-prem administration and developer support.
• Developed URP infrastructure automation with Python, Ansible, Kustomize and ArgoCD, Argo Workflow/Events stack.
• Wrote smoke and load tests for URP infrastructure utilizing Python, Kustomize and ApplicationSets.
• Helped to set up and deploy URP infrastructure in Google Cloud, GKE.
• Set up monitoring for URP and ArgoCD stack with Splunk Cloud.
• Performed system administration tasks across RedHat Linux, Kubernetes/Openshift, ArgoCD, GitLab, Bitbucket Enterprise, Kafka and MongoDB.

• Responsible project manager for complex international infrastructure projects
• Coordinator and decision-maker for IT architects in network infrastructure and software with over 100 000 users
• Holistic project management
• Launch and implementation of initiatives
• Project management of international infrastructure projects with C-level reporting
• Leadership and coordination of IT architects
• Technical project management for merger and cloud transformation
• Execution of international software and hardware rollouts
• Implementation of IT security projects and compliance
• Working with key technologies (e.g. 5G/6G standard)
• Management of complex defense and aerospace projects (e.g. Ariane 6, Eurodrone)
• Establishment of the healthcare and life sciences business unit
• Creation and management of internal employee training

• Implementation of a GitLab CI/CD pipeline based on SAP Commerce Cloud 2211
• Development of a new B2C shop with Vue, Node and TypeScript to ensure scalability, extensibility and performance optimization
• Integration of Microsoft Azure Event Grid with SAP Hybris
• Implementation of BDD with Cucumber using Gherkin syntax to promote collaboration between development and business teams
• Support and customization of a Spartacus shop
• Technologies/Languages: Java, REST, OData, Behavior Driven Development (BDD), Cucumber, Node, Vue, TypeScript, Spartacus, GitLab CI/CD, Gradle, Maven, Ant, SonarQube

• Project management
• Taking on special assignments for executive management
• Truck & Bus organization

• Participated in the gradual modernization of components into cloud-native 12-factor applications.
• Worked closely with the business operations team to eliminate manual processes and resolve several performance bottlenecks.
• Designed and implemented a CI/CD pipeline to increase developer productivity, enforce quality and security checks, and automate product delivery.
• Migrated several components into the OpenShift Kubernetes cluster.
• Built a monitoring stack from scratch with Prometheus and Grafana to monitor services running in OpenShift.
• Developed dashboards in both Grafana and Splunk for operational transparency.
• Implemented an OIDC/OAuth2-based single sign-on (SSO) solution with Keycloak to secure multiple applications.
• Technologies: Java, Spring, Quarkus, Kafka, MySQL, Cassandra, Redis, Spring Data, Hibernate, Docker, Kubernetes, OpenShift, Keycloak, OIDC, OAuth2, Helm, Prometheus, Grafana, Splunk, Spark.

• Test concept creation
• Creation of test processes
• Coordination of TC development: stress tests, functional tests, performance tests, high data rate tests, integration tests, etc.
• HW testing: FPGA, RF
• Test automation and regression tests
• Ensuring 24/7 operation of the test system
• Analysis & reporting
• Regular coordination of the test team, meetings with other stakeholders
• Communication and coordination with stakeholders and the project manager

• Optimization of strategic and operational processes for improved best practice
• Digital transformation to Data Driven Marketing, cyber security, fraud protection
• Digital communication solutions in online marketing to visualise and increase competencies, performance components, brand presence and competitive differentiation
• BI, tracking and financial model optimisation
• Knowledge promotion and synergy networking in the business process and implementation
• Go-to-market strategy
• API and data automation development
• UTM parameters and performance KPIs
• Technologies: MS Power BI, Adobe Analytics, Datorama, Tableau, Qlik, Google Analytics, Salesforce, Braze, Adobe Experience Cloud, FSCM, SOC and SIEM analytics, API, DWH, CDH

I have worked across multiple international client projects, holding senior roles including Software Architect, Senior Software Developer, Technical Lead, and Lead Backend & DevOps Engineer. My experience spans complex enterprise environments in banking, financial services, telecommunications, engineering, and automotive domains, supporting organisations such as UniCredit Bank, Telefónica O2, and BMW.

At UniCredit Bank, within the Securities Domain Transformation program, I led the modernisation of legacy monolithic systems into cloud-native Spring Boot microservices and an Angular frontend deployed on Google Cloud Platform. Beyond implementation, I was responsible for defining the target architecture, producing system architecture diagrams and sequence diagrams, and preparing API contract documentation for clients. I designed RESTful APIs and integrated Apigee for secure and reusable cross-project service consumption of APIs. I architected Kubernetes-based deployments using Helm. CI/CD pipelines were built with Jenkins, automating code analysis using Sonar, as well as testing and deployment stages. Defining clean coding principles for the project, conducting regular code reviews, and mentoring junior developers were also among my tasks at UniCredit.

At Telefónica O2, I led the transformation of a legacy call centre desktop application into a cloud-native microservices and micro-frontend solution. I actively contributed to the platform architecture, creating system architecture diagrams, component diagrams, architecture documentation, and ADRs for future references. I improved the performance and scalability of the services. I optimised AWS infrastructure costs, particularly by minimising the use of DynamoDB and reusing test environments effectively. Observability was implemented using Prometheus, Grafana, CloudWatch, and Splunk dashboards. CI/CD pipelines were delivered using GitLab, Docker, Kubernetes, and AWS. Conducted techinical sessions for teams.

• Create a product and service portfolio delivering a 360 degree approach to digital corporate sustainability covering KPI management, CSRD reporting and sustainable strategy
• Create vision and business case
• Onboard and align business partners, negotiate contracts
• Set up partner network as self-organized agile team
• Co-develop product and service portfolio
• Coordinate sales and marketing, go-to-market strategy and roadmap